Blue Gums Hotel

Staff were amazing. Had a couple of hiccups but the staff were so friendly and helpful. Would definitely stay again

Convenient to large shopping centres

Room was clean but dated, staff helpful.

Room needed a vacum and needs an update.

Ok but needs updating

very noisy aircon (dated)

It was difficult to work out where to check in, but the worker was amazing. The bathroom light flickered and the kettle had to use the TVs powerpoint, but apart from that it was a pretty good stay. Heaps of breakfast materials. Unsure how to wash them as couldnt fill up anything with water because bathroom sink was small. Im dairy free so couldnt have butter and I always bring my own milk. If youve no allergies you're good to go. Carparking good cause you parked in front of your unit. Guaranteed carpark therefore.

The rooms are very old but comfortable and clean. There is a $200 bond we weren’t prepared for, but luckily had sufficient funds to cover it. Be aware though, if paid by credit card it can take a week to drop off your ‘pending transactions’ and being able to access to those funds again. Suggestion & Feedback:- There are no lights when making your way from the hotel dining area to the rooms. Have your phone flashlight at the ready. This a safety issue as the ground is uneven and sloping. Recommend Blue Gums install sensor lights.

Would be nice for the old box air-conditioner to be removed and replaced with split systems

Nice and quiet room as room is away main block.

Look it’s a pretty basic room, very average, but it’s fine if you just want a bed to sleep in, clean and the rest of the hotel is great so it was a little disappointing the room didn’t match the property

Including breakfast Price Quite

Clean comfortable room and friendly staff.

1. We had no "view" except of a broken fence. 2. There was no hot water ...we were not advised when booking in. We had to use our mobile to complain (there was no room telephone) only to be told that they were aware of it and it would eventually be fixed. 3. The bathroom sink was badly broken.It had been very roughly/unhygienically patched with off white silicone. 4. The bed had rollers that moved far too easily. So much so that by wife rose during the night, the bed suddenly moved and she fell on the floor abrading her arm necessitating self administered first aid at 4 am. There was no phone available to alert management 5. The carpet had NO underlay...which is a mandate for concrete floors. This exacerbated her injury. 6. The air conditioner was very noisy, one had to stand un-safely on a chair to turn it on to heat/cool. 7. The crockery was not properly washed. 8. The small bench upon which one prepared breakfast/coffe etc was sticky and badly marked/scratched. 9. The car parking space- minimal, our vehicle jutted out into the entry lane. We were in unit 1 10. We were charged a refundable $200 deposit on the room, which we were not previously informed about by expedia. We are STILL waiting for the refund a full week later. 11. The"service door"was not lockable meaning that the unit could easily be entered by anyone with a key or keen desire to get in.We didn't feel safe to leave, and had to reassure ourselves by blocking the door with a chair when we left.

Breakfast was enjoyable. Black markings on walls from chairs noted.

Room was clean and fresh, variety of breakfast great, staff friendly and obliging, will definitely stay again and recommend to others.

Competent and efficient hand over of key with clear instructions re stay. Room well presented and complementary breakfast etc much appreciated.

It was a good night's sleep for the price. Beds were comfortable, aircon helped with the cold.

Not great

Value for money