Eminence on Bank

Staff were polite and helpful. Room and surrounds were appalling. Sections of roof missing. Bathroom smelt awfully of cigarettes. Paint everywhere. TV didn’t work, heater didn’t work. Even on 6th floor with headphones in, it was super loud at night.

The hotel was overall pretty average. Great location in the heart of Adelaide, very short walk to rundle mall, the train station and various tram and bus stops. When we first arrived we couldn't even tell where the place was to be honest. The ground floor lobby was getting renovations along with the second lift. The first lift was very dated and felt very dangerous and even stopped working at peak checkout time on sunday. Which hopefully will be replaced soon. The room was quite spacious and clean. Bed was very comfortable and surprisingly couldnt hear the bustling bar life on the street. Staff was helpful enough. Overall average experience. But with renovations taking place i will hope to be back after they are done

There was nothing to like about this property, except the location. The building was disgusting. We received the key to our room and the door was open. There was dirt and hair in the shower, the floor was a mess and there was rubbish, the air conditioner had duct tape stuck to hold it together and it wasn’t sealed properly so there was a gap and no noise proofing to the room. There was bars surrounding that had loud music and they all partied until 6 am. The worst place I have ever stayed. We were also charged en exorbitant amount due to gather round and then they wanted a bond of $200. There was nothing in that room that would warrant that.

Looking at it outside smashed windows, very old looking needing some tlc but wait till you try to sleep toilet ran all night, walls windows are not sound proof can hear the music banging all night from nearby bars and clubs last night went from 10pm to 6am then the street cleaning started would never stay there again

Clean. Nice bed

The reception is not manned after 6pm, you have a number to call. One lift worked. Room was dark and not very clean, in particular the bathroom had broken tiles and dirty corners. Wouldn't recommend it or stay there again.

The rooms were extremely small, noisy, and not clean. The toilets and beds were dirty, and there was dust everywhere. The venue was under construction, with renovations happening at night, so it was impossible to get proper sleep. The elevator was also very unsafe—it felt like a roller coaster every time I used it. I booked accommodation for three nights but had to check out the next day due to these issues. Unfortunately, I was not given a refund. The staff were not helpful at all and kept telling me to contact Expedia instead of assisting directly. This is terrible customer service. I have never stayed in a place like this before. There were also random tradesmen walking around with a dog, making uncomfortable remarks. It did not feel safe, especially for women staying alone. I felt very unsafe during my stay.

Great location. Bed and AC were epic. After hours checkin was easy. Building is going through renos so the entrance was a little sketchy and can see evidence throughout building.

Room was clean but size was smaller. Bathroom was OK and need some renovation. Pub across the street was buzzing till late so having a sleep was a challenge.

Elevator not working. Had to walk up 4 flights of stairs to arrive at reception desk. Liked the downtown location but extremly loud on the street below throughout the entire night.

Going under renovations but noise wasn’t a big deal overall - was extremely convenient to everything in the Adelaide CBD would recommend for convenience and price

Place was a TIP! Rubbish everywhere, elevator broken. Reception 4 floors up. Place under construction. 0 stars if it was possible. Worst place ive ever booked. I stayed elsewhere for the same money 5 stars compared.

Unvacuumed floor. Long hair from previous guest blocking shower drain. Corridors that smelt like stale takeaway food. Air conditioner positioned to blast Antarctic air directly on head from 1m away. Blockout curtains perfectly positioned to allow street light to glare into room all night. Late night check in key pad positioned in dark corner.

Seamless check-in. Staff Very obliging. Excellent location.

DO NOT STAY HERE! Room was not available on time, property does not look like it does in the photos, not even a TV that works!

The room was spotless. Very courteous front of house

Staff good, room nice daytime and unfortunately weekend night time 1 club over the road ( as the rest are shops closed ) so loud and no double glazed window's so ended up leaving 12.30am and went home as unable to sleep.. so if you want a quiet nights sleep on the weekend and like your sleep its not your you sadly as by looks was out the night club scene but that 1 club grrr

Room was beautiful and clean. Very small bathroom. Loved the inclusion of the ear plugs at reception- definitely needed

I stayed at Eminence on Bank and it is not too bad if you are just looking for a cheap place to sleep in the city. The location is convenient and works fine for a short stay. That said, it can be very noisy, especially on weekends. If you are a light sleeper or want a quiet night, this may not be the hotel for you. But if you do not mind the noise and just need somewhere affordable to stay, it does the job.

The room was terrible, aircondioner was just stuck in the wall and glued in. Not one mirror in the room or bathroom. No wardrobe or hangers to hang your clothes. 2 disposable razors were in the bathroom with hair in them. You could open the window and jump out if you wanted to kill yourself as there were no screens on them. Smelt like a Bali room. Very noisy as well. The only good thing was the bed was comfy.