Pullman Palm Cove Sea Temple Resort and Spa

Staff really friendly

Excellent walking access into town… I paid a premium to stay during public holidays and didn’t receive rooms service due to this however washing the walls in the driveway seemed of great importance at this time!!! Room service to customers seems more important to me!!

The hotel was at capacity but there were no staff visible for much of our stay..no greeting upon arrival, no offer to port our bags, no staff waiting at reception, no staff at bar, no pool side service. There's no music playing to improve the ambience and during the Easter period there was also limited alcohol service. Although we had to pay premiums to stay at the hotel and foods etc during the period there was no room servicing other than new towels as well. When questioned we were told it is holidays - but isn't that a hotel staff management issue.. why should the customer have to pay the price for that? We certainly didn't get a discount for it. We were also pretty let down by the breakfast.. would be great to have a buffet in place of small servings of 1 slice of avo toast. It was very tasty food though. The hotel is a bit dated but the rooms are very spacious and has all the comforts and amenities. The best part of our stay was the outstanding service by the operations manager who went above and beyond to ensure we had a good time.. he is professional and friendly and kind! He deserves a raise!

Good staff

The sea temple is absolutely amazing, the building itself is beautifully designed and is definitely a great place for a relaxing stay. The restaurant is gorgeous although the food was a bit of a hit and miss although has the potential to be something incredible. The staff were lovely and the rooms were gorgeous. Definitely recommend staying here and its perfect for families with young children.

Great family stay during the off season

Its nice but nothing special

Just had stay with post wedding party Resort was amazing- food, service, facilities Couldn’t praise it more

Beautiful stay. Great for families. Staff all so friendly and rooms were immaculate

Stayed in a 2 bedroom spa room and loved it. Great stay

Absolutely beautiful stay I recommend this to any family or couple wanting to get away

Loved absolutely everything. Great Family Holiday

The staff are very friendly and helpful 🙂

Well Maintained and great amenities. Pool and the hot tub were well maintained. Great tasting food in the restaurant.

Had a great stay

I’m sorry but this is not a five star resort. The resort is tired and in need of a refresh. Our room was so basic but for just under $400 a night I expect more. There is not enough staff but those we did encounter were friendly. We ordered lunch at the lagoon bar, just a chicken burger and chips but it was barely warm and tasted of nothing. Very limited choice of meals. We ate all meals outside the resort which were all fabulous. I think you know a resort is confident on their level of service when you checkout, they ask “how was your stay?”, not here just did you have anything from the minibar and have a nice day. Not even can we assist with a taxi etc to your next destination. Would definitely not stay here again, Palm Cove is lovely and there are many real five star options to choose next time.

The property could do with a bit of an upgrade. The walkways had broken tiles in several areas. The furniture didn’t match. The pool area is lovely and generally has a relaxing vibe. The pool bar is very accommodating.

Unfortunately the only restaurant is no longer open Sunday or Monday. Poolside bar and snacks not available until 11:30am any day. Breakfast was very good. 10 minute walk into Palm Cove.

Lovely stay at a first class resort!

The pool was lovely. Two pools actually. Disappointed the lap pool wasn’t heated. Only went in the main pool twice as the water was too cold. I could see other people felt the same.