Santana Resort

Service Apartment
7.2
/10
Pleasant
248 reviews

What Guests Say About Their Stay

Joel

10.0
/ 10
This was a very pleasant surprise a last minute booking of availability and convenience I can describe this as a beautiful welcoming old friend from the outside a little dated but well maintained with a nice pool and BBQ area Inside we were greeted with a comfy and equipped kitchen and dining lounge area with a pull-out sofa A bedroom with ample storage and a comfy king bed And a nice bathroom with in-unit laundry. The front desk staff were lovely and accommodating

GINA

10.0
/ 10
OUR CLIENT WAS VERY HAPPY WITH THEIR STAY. SAID IT WAS CONVENIENT LOCATION FOR THE CONFERENCE THEY WERE ATTENDING, AND MUCH MORE AFFORDABLE THAN OPTIONS THEIR FRIENDS HAD BOOKED

Ferdinand

10.0
/ 10
It was close to pacific fair shopping centre Two stops away from Florida gardens tram stop and 3 stops away from Cavill avenue stop for surfers paradise beach The only thing I would point of out is that we paid an xtra $125 for an extra person for 5 nights -even though it said on the Adevrtisememt that it caters for 3 people When I have already paid for the queen bed and a sofa bed included in the living room This is the only I could point out. As I have already paid over $1300 for the five nights It was still reasonably priced With laundry, kitchen and dining in one bedroom apartment There’s a pool and a good security garage for a car And the unit is reasonably 5 to 7 minutes away from the beach
In the Area
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7-15 Monte Carlo Avenue, Surfers Paradise, Gold Coast, Queensland, Australia, 4217

Main Facilities

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Swimming Pool
WiFi
Santana Resort is a accommodation is located at Surfers Paradise.
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What's around Santana Resort

7-15 Monte Carlo Avenue, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
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Lobby Santana Resort
Exterior 2 Santana Resort

Discover More About Santana Resort

General


Near Pratten Park

Location


With a stay at Santana Resort, you'll be centrally located in Gold Coast, within a 5-minute drive of The Star Gold Coast and Gold Coast Convention and Exhibition Centre. This family-friendly aparthotel is 1.2 mi (2 km) from Surfers Paradise Beach and 1.3 mi (2.2 km) from Cavill Avenue.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Broadbeach Bowls Club - 0.6 km / 0.4 mi
Broadbeach Beach - 0.7 km / 0.4 mi
Northcliffe Beach - 1 km / 0.6 mi
Gold Coast Convention and Exhibition Centre - 1.2 km / 0.8 mi
SkyPoint Observation Deck - 1.5 km / 0.9 mi
The Oasis - 1.5 km / 0.9 mi
Kurrawa Beach - 1.5 km / 0.9 mi
SkyPoint Climb - 1.6 km / 1 mi
The Star Gold Coast - 1.6 km / 1 mi
Pratten Park - 1.7 km / 1.1 mi
Surfers Paradise Beach - 1.8 km / 1.1 mi
Slingshot - 2 km / 1.3 mi
Pacific Fair Shopping Centre - 2.1 km / 1.3 mi
Dracula's Cabaret - 2.1 km / 1.3 mi
Chevron Renaissance - 2.1 km / 1.3 mi

The preferred airport for Santana Resort is Coolangatta Airport (OOL) - 29.4 km / 18.3 mi

Facilities


Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and bicycles to rent. This Art Deco aparthotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.

Business Facilities


Featured amenities include a computer station, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Rooms


Make yourself at home in one of the 21 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include microwaves and electric kettles, and housekeeping is provided on weekdays only.

All facilities in Santana Resort

Swimming Pool Santana Resort
Swimming Pool
Entertainment Facility Santana Resort
Entertainment Facility
Common Space Santana Resort
Common Space
Lobby Santana Resort
Lobby
Accommodation Services Santana Resort
Accommodation Services

Things to Do

  • Outdoor pool
  • Picnic area
  • Garden
  • Barbecue

Hotel Services

  • Express check-in
  • Luggage storage
  • Express check-out

Sports and Recreations

  • Table tennis
  • Game room
  • Billiard

Transportation

  • Airport transfer
  • Bicycle rental

General

  • Smoking area
  • Parking

Connectivity

  • Free WiFi

Business Facilities

  • Computer station

Accommodation Policy & General Information in Santana Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Minimum guest age is 18, Property uses a professional cleaning service, By ocean, Parking height restrictions apply, Beach nearby, Essential workers only - NO, No elevators
  • Late check-out fee: AUD 50 (subject to availability)
  • Air conditioning fee: AUD 10 per night
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:00
Available rooms at Santana Resort
21
Number of floors in Santana Resort
3
Another facilities in Santana Resort
Outdoor pool, Picnic area, Garden, Barbecue, Express check-in

Frequently asked question in Santana Resort

What are available facilities at Santana Resort?
There are top facilites at Santana Resort such as Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Santana Resort?
The standard check-in time at Santana Resort is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:00
How many stars does Santana Resort have?
Santana Resort is a 3.5-star hotel.
How many floors does Santana Resort have?
Santana Resort has 3 floors.
How many rooms does Santana Resort have?
Santana Resort has 21 rooms in total.
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More Reviews from Other Guests in Santana Resort

Overall Ratings & Reviews Santana Resort

Traveloka (1)
Other sources (247)
7.2
Pleasant
From 247 reviews
Cleanliness

7.0

Room Comfort

7.2

Location

7.8

Service and Facilites

7.4

Sort by
Most Relevant
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Traveler Reviews Santana Resort

Number of reviews per page
20
40
Top reviews
Damodar
icon-Business and Leisure with Children
Business and Leisure with Children
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Pool and spa are good, room smelled had to keep window open. When we visited the main office, it smelled too.
Bethany
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Place wasn’t clean. There were stains on the kitchen walls that looked like meat splatter, chips everywhere, and what looked like blood on the bathroom roof. The front door had deep knife cuts in it along with the door lock looked like had been tampere. My son even said the bathroom looked like a scene from a scary movie. Still haven’t got my bond back 5 days later, even though I left it clean and tidy with bedding stripped and dishes washed. No proper update or explanation, just excuses. Also tried to hire table tennis racket, called and was told the office was out but they’d let me know when they got back. Never heard anything again which upset my kids hopes. All round, not great. Wouldn’t book again.
Read More
Lucy
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

I was told upon my checkout that I would receive my deposit back straight away. However it has been 3 days and I still haven’t. I can’t contact the property
Joel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

This was a very pleasant surprise a last minute booking of availability and convenience I can describe this as a beautiful welcoming old friend from the outside a little dated but well maintained with a nice pool and BBQ area Inside we were greeted with a comfy and equipped kitchen and dining lounge area with a pull-out sofa A bedroom with ample storage and a comfy king bed And a nice bathroom with in-unit laundry. The front desk staff were lovely and accommodating
Read More
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Good value
GINA
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

OUR CLIENT WAS VERY HAPPY WITH THEIR STAY. SAID IT WAS CONVENIENT LOCATION FOR THE CONFERENCE THEY WERE ATTENDING, AND MUCH MORE AFFORDABLE THAN OPTIONS THEIR FRIENDS HAD BOOKED
Ferdinand
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

It was close to pacific fair shopping centre Two stops away from Florida gardens tram stop and 3 stops away from Cavill avenue stop for surfers paradise beach The only thing I would point of out is that we paid an xtra $125 for an extra person for 5 nights -even though it said on the Adevrtisememt that it caters for 3 people When I have already paid for the queen bed and a sofa bed included in the living room This is the only I could point out. As I have already paid over $1300 for the five nights It was still reasonably priced With laundry, kitchen and dining in one bedroom apartment There’s a pool and a good security garage for a car And the unit is reasonably 5 to 7 minutes away from the beach
Read More
Sue
icon-Leisure
Leisure
4.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

The property is outdated and badly in need of renovation. I thought it was too expensive, the oven was dirty, the carpets are grubby and stained, the walls need a good coat of paint. Certainly is not what I would expect of a resort.
Maureen
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Good location between Surfers Paradise and Broadbeach. One tram stop to Broadbeach and two stops to Surfers Paradise. Cross the Gold Coast Highway to walk to the beach. Quiet complex, clean pool, secure parking, clean apartment with all equipment for an enjoyable stay
Martyn
icon-Leisure
Leisure
8.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

Nice and convenient
Kim
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

The property was in a convenient and quiet location. I was surprised that the room did not have air conditioning. I realized after checking in that I had booked this room and had assumed that all rooms had air conditioning. The room is looking old and in need of some repairs, but for the price was overall very happy.
uale
icon-Business
Business
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Very convenient location on Gold Coast just off the main road yet so quiet! The unit was neat , tidy & very comfortable
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

Proximity of transport, shops, beach ... virtually everything
Georgios E
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

The room stunk of filth, the cleaners did not do their job properly, spider webs in multiple areas and it had a terrible smell that just lingered all the time, even after we applied some plug in freshners, the smell was still around. No air con only fans that did nothing, not the appropriate stay at a place like the GC where temperatures go in the low 30s. Owner should spend some money to update soon. Definitely would NOT recommend this place for a stay, not even for one night.
Read More
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

nice quiet location security excelent everything supplied would definitely stay again
Jamin
icon-Leisure
Leisure
10.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Everything was fine
Josie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

WAS VERY OVERPRICED FOR WHAT IT IS. NEED TO HIRE POOL TOWELS- WE NOT ADVISED ABOUT THIS LIMITED SOAP, SHAMPOO ETC ROOM AND FOOT PATHS LITTLE COUTYARD DIRTY ROOM SMELT MUSTY. BED HARD AS A ROCK- TAKE YOUR OWN PILLOW
Lisa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

Suitable for our short stay. Handy tram stop, for quick access to Surfers, Broadbeach and Pac Fair. Short walk to the beach. Clean and neat, albeit a little dated
Aurora
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

There was no communication, not sure if this is due to Expedia as it’s my first time booking with them. I did however message the resort directly and did not receive an answer from them. The room wasn’t cleaned properly. The bathroom especially. It was convenient having the washing machine and dryer.
paige
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

We loved our stay here. The lady was absolutely lovely who owned the place. My only advice would be to make it more known that a deposit is needed and you will need to buy your own toilet paper as one is only available. Also a guide on how to use the rouch stove. Other than a bit of dirt in a drawer, was amazing. The view was beautiful, it was so close to everything we needed. Loved it here.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Santana Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Santana Resort

Traveloka (1)
Other sources (247)
7.2
Pleasant
From 247 reviews
Cleanliness

7.0

Room Comfort

7.2

Location

7.8

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Santana Resort

Number of reviews per page
20
40
Top reviews
Damodar
icon-Business and Leisure with Children
Business and Leisure with Children
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Pool and spa are good, room smelled had to keep window open. When we visited the main office, it smelled too.
Bethany
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Place wasn’t clean. There were stains on the kitchen walls that looked like meat splatter, chips everywhere, and what looked like blood on the bathroom roof. The front door had deep knife cuts in it along with the door lock looked like had been tampere. My son even said the bathroom looked like a scene from a scary movie. Still haven’t got my bond back 5 days later, even though I left it clean and tidy with bedding stripped and dishes washed. No proper update or explanation, just excuses. Also tried to hire table tennis racket, called and was told the office was out but they’d let me know when they got back. Never heard anything again which upset my kids hopes. All round, not great. Wouldn’t book again.
Read More
Lucy
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

I was told upon my checkout that I would receive my deposit back straight away. However it has been 3 days and I still haven’t. I can’t contact the property
Joel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

This was a very pleasant surprise a last minute booking of availability and convenience I can describe this as a beautiful welcoming old friend from the outside a little dated but well maintained with a nice pool and BBQ area Inside we were greeted with a comfy and equipped kitchen and dining lounge area with a pull-out sofa A bedroom with ample storage and a comfy king bed And a nice bathroom with in-unit laundry. The front desk staff were lovely and accommodating
Read More
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Good value
GINA
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

OUR CLIENT WAS VERY HAPPY WITH THEIR STAY. SAID IT WAS CONVENIENT LOCATION FOR THE CONFERENCE THEY WERE ATTENDING, AND MUCH MORE AFFORDABLE THAN OPTIONS THEIR FRIENDS HAD BOOKED
Ferdinand
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

It was close to pacific fair shopping centre Two stops away from Florida gardens tram stop and 3 stops away from Cavill avenue stop for surfers paradise beach The only thing I would point of out is that we paid an xtra $125 for an extra person for 5 nights -even though it said on the Adevrtisememt that it caters for 3 people When I have already paid for the queen bed and a sofa bed included in the living room This is the only I could point out. As I have already paid over $1300 for the five nights It was still reasonably priced With laundry, kitchen and dining in one bedroom apartment There’s a pool and a good security garage for a car And the unit is reasonably 5 to 7 minutes away from the beach
Read More
Sue
icon-Leisure
Leisure
4.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

The property is outdated and badly in need of renovation. I thought it was too expensive, the oven was dirty, the carpets are grubby and stained, the walls need a good coat of paint. Certainly is not what I would expect of a resort.
Maureen
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Good location between Surfers Paradise and Broadbeach. One tram stop to Broadbeach and two stops to Surfers Paradise. Cross the Gold Coast Highway to walk to the beach. Quiet complex, clean pool, secure parking, clean apartment with all equipment for an enjoyable stay
Martyn
icon-Leisure
Leisure
8.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

Nice and convenient
Kim
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

The property was in a convenient and quiet location. I was surprised that the room did not have air conditioning. I realized after checking in that I had booked this room and had assumed that all rooms had air conditioning. The room is looking old and in need of some repairs, but for the price was overall very happy.
uale
icon-Business
Business
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Very convenient location on Gold Coast just off the main road yet so quiet! The unit was neat , tidy & very comfortable
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

Proximity of transport, shops, beach ... virtually everything
Georgios E
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

The room stunk of filth, the cleaners did not do their job properly, spider webs in multiple areas and it had a terrible smell that just lingered all the time, even after we applied some plug in freshners, the smell was still around. No air con only fans that did nothing, not the appropriate stay at a place like the GC where temperatures go in the low 30s. Owner should spend some money to update soon. Definitely would NOT recommend this place for a stay, not even for one night.
Read More
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

nice quiet location security excelent everything supplied would definitely stay again
Jamin
icon-Leisure
Leisure
10.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Everything was fine
Josie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

WAS VERY OVERPRICED FOR WHAT IT IS. NEED TO HIRE POOL TOWELS- WE NOT ADVISED ABOUT THIS LIMITED SOAP, SHAMPOO ETC ROOM AND FOOT PATHS LITTLE COUTYARD DIRTY ROOM SMELT MUSTY. BED HARD AS A ROCK- TAKE YOUR OWN PILLOW
Lisa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

Suitable for our short stay. Handy tram stop, for quick access to Surfers, Broadbeach and Pac Fair. Short walk to the beach. Clean and neat, albeit a little dated
Aurora
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

There was no communication, not sure if this is due to Expedia as it’s my first time booking with them. I did however message the resort directly and did not receive an answer from them. The room wasn’t cleaned properly. The bathroom especially. It was convenient having the washing machine and dryer.
paige
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

We loved our stay here. The lady was absolutely lovely who owned the place. My only advice would be to make it more known that a deposit is needed and you will need to buy your own toilet paper as one is only available. Also a guide on how to use the rouch stove. Other than a bit of dirt in a drawer, was amazing. The view was beautiful, it was so close to everything we needed. Loved it here.
Read More
Number of reviews per page
20
40