Surfside Holiday Park

The units are all run down. Needing for a good paint in and out. Won't stay there again. I have had better accommodation for the money elsewhere in caravan parks like discovery. Staff not very friendly.

Room was clean . Shower had mould along the bottom and under showe door frame .

Location, accomodation and amenities on site were just what was needed. So close to the beach and Lake Pertobe

Great

I felt it needed a couch to relax on bunk bed could of been made up as there was two of us staying in separate beds the freezer compartment in the fridge didnt freeze The overall stay was ok would stay again

Clean and comfortable. Friendly staff. Great location.

Upon arrival, they handed us a key for a cabin that we found had been left midway through cleaning, taking us back to reception to find out what was going on. They apologized and handed us our correct cabin keys. This next cabin was ready to be stayed in (I.e. very clean)… except when we went to use the oven in the second evening it didn’t work. Both globes in the light above the oven also were out. They got the park fixit person to come and look the next day, who replaced one globe but they could not fix the oven. An external technician/plumber would need to be called in, which we didn’t want to give up time on our holiday to be there while they were onsite (and we didn’t trust them to be there with our stuff without us). The bathroom had two tiny hooks to drape towels on, which wouldn’t allow a towel to actually dry, and it was a family cabin for 4 people. We ended up hanging towels on hangers in different parts of the cabin. No towel rails seemed strange. The bathroom in general was very dated, and the three drawers in the bathroom vanity were all broken. The bunk beds in a hallway opposite the bathroom with two sliding doors at each end was weird. The doors had to be left open to allow heat through to them and the master bedroom from the one heater in the kitchen/living area. Just weird design. Despite the accommodation being very clean, it felt depressing to stay in it. In fact the whole feel of the caravan park felt very cold and transactional. We wouldn’t go back.

Convenient and close to where we wanted to go. Definitely will be staying here in the future.

Great beach access, excellent location - friendly and informative staff.

The property was perfectly situated for us. Very easy walk to the beach and other amenities. Comfortable chalet with good facilities m

Several issues with TV reception which were eventually corrected. No milk supplied initially & needed to request it which was then supplied. Overall friendly & helpful staff.

Location is great and that huge park across road! My 5 year old loved the stay .

Everything good except for main curtain in cabin. Would not close which I found uncomfortable in bed looking outside!!!! I used a pair of tongs to hold curtain closed!😁 Loved accessing the beautiful tracks on foreshore....

Clean, tidy and quiet.

Great location - right on the beach. Easy to walk into town. Good sized room. Very comfortable. Will definitely stay again. Negative: Heater / Air-Con was loud.

The location was perfect, close to beach, childrens play park and dining options. One problem that is no way related to the park, it is on a busy road but my first night a hoon in a loud car decided to go up and down the road for over an hour in the very early hours of the morning.

Very convenient, ideally located. Perfect for a no frills easy getaway

Very near the beach, family friendly, well looked after park.

Stayed in a cedar cabin. Loved being surrounded by nature. Cabin had everything we needed. Close to local attractions, shops, beach. Reception staff very helpful.

It was a clean and quiet cabin, very comfortably appointed.