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Grand Mercure Belem Do Para

Hotels
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8.0
/10
Very Good
326 reviews

What Guests Say About Their Stay

Dirley

10.0
/ 10
The hotel is great , check- in staff and everybody else are wonderful going above and beyond to reach guests’s highest expectations. The place is in the best location on a privileged sector of Belem with lots of beautiful cafes , restaurants and cute stores , in fact , it is few blocks from the Basilica and approximately 20 minutes away from the Docas and “Ver o Peso” market, which I love to visit every tim in Belem . The only 2 improvements / suggestions I have are regarding to the fact the hotel does not offer guests real toilet paper rolls , instead , guests have to use napkin type paper that is kept in a sort of napkin holder installed in the bathroom wall and I found that extremely annoying, Also, the restaurant staff should be trained and instructed to leave guests in peace until they finish their breakfast because at 10:00 on the dot they take everything away , including coffee , juices , food from the breakfast area wiping out any chance guests would have to go for second helpings . I completely understand that the restaurant closes at 10:00, but the rule should apply to people who arrive at 10:00 not for the ones who are already inside enjoying breakfast . That happened to me and family in our last staying , we were eating breakfast when everything was rapidly and suddenly removed making us , especially myself, rushed to eat the food and it was a very unpleasant experience. On the other hand i only have great things to say about the hotel.

Gregory

10.0
/ 10
Great place everything was clean and in excellent condition ! Staff was friendly and very helpful !!!

michael

10.0
/ 10
This is a very nice hotel in a great location. I stay here quite often. The staff is very friendly and helpful.
In the Area
See Map
Avenida Nazare, 375, Nazare, Belém, Pará, Brazil, 66035-115

Main Facilities

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This accommodation offers:
Outdoor pool
Laundry service
Parking
Luggage storage
Elevator
Fitness center
Toys
Grand Mercure Belem Do Para is a hotel is located at Belém. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Mercure Belem Do Para

Avenida Nazare, 375, Nazare, Belém, Pará, Brazil, 66035-115
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Lobby Grand Mercure Belem Do Para
Lobby 2 Grand Mercure Belem Do Para

Discover More About Grand Mercure Belem Do Para

General
In Belém (Nazare)

Location
With a stay at Grand Mercure Belem Do Para, you'll be centrally located in Belém, within a 10-minute walk of Teatro da Paz and Republican Square. This hotel is 0.8 mi (1.3 km) from Museu Emílio Goeldi & Parque Zoobotánico and 1 mi (1.6 km) from Basilica of Our Lady of Nazareth.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Palacete Bolonha - 0.3 km / 0.2 mi
Margarida Schivazappa Theater - 0.6 km / 0.4 mi
Teatro da Paz - 0.7 km / 0.4 mi
Teatro Experimental Waldemar Henrique - 0.7 km / 0.4 mi
Republican Square - 0.8 km / 0.5 mi
Praca Batista Campos - 1.1 km / 0.7 mi
Basilica of Our Lady of Nazareth - 1.2 km / 0.7 mi
Museu Emílio Goeldi & Parque Zoobotánico - 1.3 km / 0.8 mi
Paraense Emilio Goeldi Museum - 1.4 km / 0.9 mi
Docas Station Market - 1.5 km / 0.9 mi
Espaco Sao Jose Liberto - 1.6 km / 1 mi
Gem Museum of Para - 1.6 km / 1 mi
Antônio Lemos Palace - 1.8 km / 1.1 mi
Feliz Lusitania Complex - 1.8 km / 1.1 mi
Ver-O-Peso Market - 1.8 km / 1.1 mi

The preferred airport for Grand Mercure Belem Do Para is Belem (BEL-Val de Cans Intl.) - 8.7 km / 5.4 mi

Facilities
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Belém? This hotel has 6814 square feet (633 square meters) of space consisting of conference space and 8 meeting rooms. Free valet parking is available onsite.

Dining
Satisfy your appetite for lunch or dinner at GRAND 375, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 173 air-conditioned rooms featuring minibars and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and bathrobes.

All facilities in Grand Mercure Belem Do Para

Facility

  • Outdoor pool
Swimming Pool Grand Mercure Belem Do Para
Swimming Pool
Fitness Center Grand Mercure Belem Do Para
Fitness Center
Functional Hall Grand Mercure Belem Do Para
Functional Hall
Lobby Grand Mercure Belem Do Para
Lobby
Accommodation Services Grand Mercure Belem Do Para
Accommodation Services

Family-friendly Facilities

  • Toys

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Pool sun loungers

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Transportation

  • Limited parking
  • Secure parking
  • Valet parking

Connectivity

  • Free WiFi

General

  • Ballroom
  • Reception hall
  • Parking

Accessibilty

  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Mercure Belem Do Para

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 1 and up; guests must have received complete vaccination at least 7 days prior to check-in. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 06:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Mercure Belem Do Para
173
Number of floors in Grand Mercure Belem Do Para
17
Another facilities in Grand Mercure Belem Do Para
Toys, Romantic proposal packages, Outdoor pool, Pool sun loungers, Vegetarian meal

Frequently asked question in Grand Mercure Belem Do Para

What is normal check-in & check-out time at Grand Mercure Belem Do Para?
The standard check-in time at Grand Mercure Belem Do Para is starting from 15:00 - 06:00 while the latest check-out time is at Before 12:00
Does Grand Mercure Belem Do Para provide breakfast?
Yes, Grand Mercure Belem Do Para provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Grand Mercure Belem Do Para have?
Grand Mercure Belem Do Para is a 4.0-star hotel.
How many floors does Grand Mercure Belem Do Para have?
Grand Mercure Belem Do Para has 17 floors.
How many rooms does Grand Mercure Belem Do Para have?
Grand Mercure Belem Do Para has 173 rooms in total.
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More Reviews from Other Guests in Grand Mercure Belem Do Para

Overall Ratings & Reviews Grand Mercure Belem Do Para

Other sources (326)
8.0
Very Good
From 326 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

10.0

Service and Facilites

8.4

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Traveler Reviews Grand Mercure Belem Do Para

Number of reviews per page
20
40
Top reviews
Joao
icon-Friends and family Family
Friends and family Family
2.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Um dos piores hotéis que fiquei nos últimos tempos, eles não tem se quer uma porta que separe o banheiro do quarto, Da para sentir cheiro de morfo e poeira vindo de dentro do Ar condicionado, e ele também não funciona direito, os corredores do hotel são sujos e possuem um carpete que não deve ter sido trocado noz últimos 20 anos!!! Fujam!!!
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Holly
icon-Leisure
Leisure
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The hotel breakfast was fantastic and the staff welcoming and helpful. The bathroom had a drip in the shower, that would be my only critique.
Winston
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The room and the whole hotel smelled of mold. Breakfast was ok. Dinner i ordered in the restaurant was terrible. I ordered the local fish, but it was like chewing bubblegum. My key-card kept malfunctioning. In the end the maintenance had to replace batteries in de door-lock, so i had to wait almost 30 minutes in from of my room before it was fixed. The area of the hotel has very little options. No restaurants real close and the area around the hotel did not give me a safe feeling. My wife ordered a cocktail, but could not taste any alcohol in it. Tasted like a sour juice.
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Winston
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The whole hotel had an unpleasant smell. Like it had not been cleaned well. Also in the lobby it looked like there was no working airconditioning. No comementary water in the room. Only in the minibar. I expected a lot better of this hotel.
Ashis
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Very elegant hotel in Belem
Dirley
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

The hotel is great , check- in staff and everybody else are wonderful going above and beyond to reach guests’s highest expectations. The place is in the best location on a privileged sector of Belem with lots of beautiful cafes , restaurants and cute stores , in fact , it is few blocks from the Basilica and approximately 20 minutes away from the Docas and “Ver o Peso” market, which I love to visit every tim in Belem . The only 2 improvements / suggestions I have are regarding to the fact the hotel does not offer guests real toilet paper rolls , instead , guests have to use napkin type paper that is kept in a sort of napkin holder installed in the bathroom wall and I found that extremely annoying, Also, the restaurant staff should be trained and instructed to leave guests in peace until they finish their breakfast because at 10:00 on the dot they take everything away , including coffee , juices , food from the breakfast area wiping out any chance guests would have to go for second helpings . I completely understand that the restaurant closes at 10:00, but the rule should apply to people who arrive at 10:00 not for the ones who are already inside enjoying breakfast . That happened to me and family in our last staying , we were eating breakfast when everything was rapidly and suddenly removed making us , especially myself, rushed to eat the food and it was a very unpleasant experience. On the other hand i only have great things to say about the hotel.
Read More
Gregory
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Great place everything was clean and in excellent condition ! Staff was friendly and very helpful !!!
michael
icon-Business
Business
10.0
/10
Reviewed 162 week(s) ago

Hotels.com verified review

This is a very nice hotel in a great location. I stay here quite often. The staff is very friendly and helpful.
ALBERTO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

Excelente estadia! Quartos confortáveis, modernos e limpos! Excelente localização!
Nico
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Poor value for the price. Property is dated and depressing
Sergio
icon-Business
Business
6.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Property, in some respects, quite limited and poorly maintained.
Antonio
2.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

Ar condicionado nao funciona, equioe muito enrolada e nao conseguia resolver nada, passei horas esperando ate que desisti, nao retorno nem se me desse de graca
Stephen
icon-with Partner
with Partner
8.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

Slow check in/out but easy, free valet parking and pretty good room, though a little aged. Good aircon and bed. Ineffective blackout curtains don’t accomplish anything - see photo.
Pierre
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 251 week(s) ago

Expedia Group verified review

Ok
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 256 week(s) ago

Hotels.com verified review

Hotel had almost all amenities of a good hotel, but there were not very good. For example: gym equipment were old and basically not much equipment for a decent workout. Air conditioner was off most of the time and when on did not really cool down exercise room. Also, room service was poor. Items used up not replenish (like soap, water, etc). Not a good selection of food at hotel and food service was average at best including menu. Hotel personnel, although polite, was not very knowledgeable to inform guests about restaurants, touristic activities in the area. Another thing is they charge for everything (even the water you drink at room). Lastly, everything took a long time. Even making line to check out of the hotel took a long time. Overall, average hotel. Hotel has potential to do better with better management.
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Walace
icon-with Partner
with Partner
8.0
/10
Reviewed 261 week(s) ago

Hotels.com verified review

Hotel is good, great location close to anything you need in a walkable distance. Good restaurant with a wide variety of food and delicious breakfast, but the bar area is a dark ambient, there’s light but isn’t turned on. Free parking but is not accessible by the elevator, you have to go out the reception and walk to basement. Good hotel but no great as I was expecting. My room was spacious but the front door ceiling, was falling with some kind of plate hiding the hole. Seems the room needs renovation so they offered it with a discount, but this is bullet to the head if is the case as depreciate the hotel’s name. Overall was I good experience.
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Timothy
icon-with Partner
with Partner
10.0
/10
Reviewed 262 week(s) ago

Hotels.com verified review

I stayed 2 times in one week. Compared to the Radisson this was superior. I had excellent service from start to finish both times, very clean and my room was freshened everyday. The staff at the front spoke English and everyone was attentive. The Breakfast was fresh and we'll maintained. The best part was the shower water pressure was excellent and clean suite with fresh smell. Thank You Grand Mercure do Belém.
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Adriano
icon-Business
Business
6.0
/10
Reviewed 267 week(s) ago

Hotels.com verified review

Camas muito confortáveis, ar condicionado excelente e limpo, banheiro ótimo (principalmente limpo). Porém, as Instalações não são tão novas (quartos) e o atendimento do restaurante, principalmente pelos garçons, deixa a desejar (apenas um garçom estava atendendo todos os clientes do restaurante). Falha na cobrança no check out, porém solucionada.
Read More
Jay
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 315 week(s) ago

Expedia Group verified review

Was expecting the hotel to be better then it was. Was to expensive for the value. Hotel staff were very good though as was the breakfast buffet. 6/10 for value
Verified traveler
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

It’s pretty shabby and dark and the staff is extremely slow
Number of reviews per page
20
40

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Lobby 4 Grand Mercure Belem Do Para

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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