Serhs Natal Grand Hotel & Resort

Resorts
8.8
/10
Very Good
946 reviews

What Guests Say About Their Stay

Maria
10.0
/ 10
Thanks to Cicero, we had a great stay at this hotel. He helped us to resolve an issue we had with a room. And after that we could only concentrate on enjoying the beach and all attractions hotel had to offer
Alex
10.0
/ 10
Sehrs surprised me in a good way for its structure, friendly staff, cleanliness and great food. It was a great experience and I'll definitely recomend!
JAMES
10.0
/ 10
Awesome stay, the staff are very attentive, and helpful. Any problems we had were addressed and handled quickly.
In the Area
See Map
Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, Rio Grande do Norte, Brazil, 59090-002

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Serhs Natal Grand Hotel & Resort is located in area / city Natal. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Serhs Natal Grand Hotel & Resort

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Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, Rio Grande do Norte, Brazil, 59090-002
Others Serhs Natal Grand Hotel & Resort
Others 2 Serhs Natal Grand Hotel & Resort

Discover More About Serhs Natal Grand Hotel & Resort

Location


Serhs Natal Grand Hotel & Resort is located in area / city Natal.

About Serhs Natal Grand Hotel & Resort

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Serhs Natal Grand Hotel & Resort exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Serhs Natal Grand Hotel & Resort.

All facilities in Serhs Natal Grand Hotel & Resort

Others Serhs Natal Grand Hotel & Resort
Others

Things to Do

  • Shops
  • Beach umbrella
  • Hot tub
  • Outdoor pool
  • Indoor pool
  • Spa
  • Health club
  • Garden
  • Beach towel
  • Sauna
  • Steam room
  • Beach cabanas
  • Waterslide
  • Pool cabanas
  • Beach sun loungers
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist

General

  • Smoking area
  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Poolside bar
  • Snack bar

Business Facilities

  • Meeting rooms
  • Business center
  • Computer station

Family-friendly Facilities

  • Kids club
  • Children pool

Nearby Facilities

  • Souvenir shop
  • Hair salon

Sports and Recreations

  • Fitness center
  • Game room

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Serhs Natal Grand Hotel & Resort

Important Note
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at Serhs Natal Grand Hotel & Resort
395
Number of floors in Serhs Natal Grand Hotel & Resort
7
Another facilities in Serhs Natal Grand Hotel & Resort
Shops, Beach umbrella, Hot tub, Outdoor pool, Indoor pool

Frequently asked question in Serhs Natal Grand Hotel & Resort

What are available facilities at Serhs Natal Grand Hotel & Resort?
There are top facilites at Serhs Natal Grand Hotel & Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Serhs Natal Grand Hotel & Resort?
The standard check-in time at Serhs Natal Grand Hotel & Resort is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Serhs Natal Grand Hotel & Resort

8.8
Very Good
From 946 reviews
Cleanliness

8.6

Room Comfort

8.8

Location

9.0

Service and Facilites

8.8

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Traveler Reviews Serhs Natal Grand Hotel & Resort

Number of reviews per page
20
40
Top reviews
Maria
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Thanks to Cicero, we had a great stay at this hotel. He helped us to resolve an issue we had with a room. And after that we could only concentrate on enjoying the beach and all attractions hotel had to offer
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Tremendous, 5 star resort They deserve every star
Camila
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Place is very nice! They definitely need some improvements in the gym area. Very nice staff. Everyone was really accommodating, specially Edwin, Souza, Stefany and Vanessa. Food was really good but they definitely need to make some adjustments. Lines were huge for breakfast and lunch stations. They were not that good with snacks and the Entertainment is not the best for adults. It is a really good place for kids and families. Not so much for couples. My room was amazing! Everything was nice, clean and well maintained.
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Andrezza
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Staff need more training.
Alex
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Sehrs surprised me in a good way for its structure, friendly staff, cleanliness and great food. It was a great experience and I'll definitely recomend!
JAMES
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Awesome stay, the staff are very attentive, and helpful. Any problems we had were addressed and handled quickly.
BERNAL
icon-Business
Business
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The property was just fine, but food was fatal.
Julie
6.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

M
otavio
icon-Business
Business
6.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Hotel outdated
Aderson
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

The property is well located with a great view. However, at arrival, I found out the two rooms were not placed together as requested during the reservation. Hotel staff had to fix the rooms locations, but took 4 hours to get it resolved. Área where rooms were located was under renovation and one of the rooms had no hot water in the showers and the other room had a cracked window and poorly maintained window.
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Busola
icon-Leisure
Leisure
10.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

The staff and service is excellent. The facilities is quiet older than the pictures online. The view to the sea is perfect!
Kevin
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

The property is old and outdated. The room and bathroom were not clean. The hotel staff was not very helpful. We did not stay the night. We left within 2 hours of checking in.
Andrew Charles Porter
icon-Leisure
Leisure
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

I was probably the only American at the property at the time but I was definitely the only person of color there. The staff was great to me and made me feel welcome. The bar staff was really great! The bartender Robson was super! He made the best cocktails! Overall my stay was outstanding. The food was always good and the drinks were always right!
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james
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

It is an awesome resort. Many excellent restaurants. Staff is very friendly. However they need more English speakers.
Marc
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

The hotel is being renovated partially but the work done is not interfering with the excellent manner in which the hotel is being run, and the excellent care and attention given to the client!
Hebert
icon-Leisure
Leisure
8.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

A good place to go with family and friends
Shuming
icon-Business Family
Business Family
8.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

I like the location of the hotel, facing to the beach.
Marcela
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

NOT a 5 star hotel.
Cristina
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Café da manhã é bom. Os funcionários são atenciosos. Porém as facilidades do hotel não são tão boas assim. A comida servida também deixa a desejar. Com certeza o hotel não pode mais ser considerado 5 estrelas.
Cristian Ricardo Craciun
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

We got ti stay at the presidencail suite and it was prety amazing. The views of Ponta Negra beach are supern and tge room one of a kind for sure. I'll definitely be coming back on my next trip to Natal.
Number of reviews per page
20
40

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