Hotel Downtown

Hotels
7.8
/10
Pleasant
192 reviews

What Guests Say About Their Stay

James

10.0
/ 10
The staff on the front desk were really helpful and checked us in efficiently. The cleaning staff were excellent, with our room being cleaned at the same time each day. Overall we had no negative feelings towards the hotel (the rooms can get quite warm, but in winter that is not a bad thing at all). I saw a lot of people complain about the hotel being “outdated”, but in a former USSR country, I found it gives it some character. Would absolutely stay here again.

BEATRIZ H

10.0
/ 10
Nice hotel close to Vitosha Blvd , nice rooms ,breakfast is ok! I will return!!

Katarzyna

10.0
/ 10
Nice hotel in a good location, close to the city center and a metro station from the airport. Tasty breakfasts, comfortable beds. The only shortcoming was a bathroom, which was a little bit outdated.
In the Area
See Map
27 Vassil Levski Blvd, Sofia-Grad, Bulgaria, 1040

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
In Sofia (Sofia City Center)
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What's around Hotel Downtown

27 Vassil Levski Blvd, Sofia-Grad, Bulgaria, 1040
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General


In Sofia (Sofia City Center)

Location


A stay at Hotel Downtown places you in the heart of Sofia, within a 10-minute walk of Peyo Yavorov House-Museum and Sveti Sedmochislenitsi Church. This hotel is 0.5 mi (0.9 km) from Ploshtad Bulgaria and 0.6 mi (0.9 km) from Vitoshka Boulevard.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Peyo Yavorov House-Museum - 0.4 km / 0.3 mi
Sveti Sedmochislenitsi Church - 0.5 km / 0.3 mi
National Palace of Culture - 0.5 km / 0.3 mi
Ploshtad Bulgaria - 0.5 km / 0.3 mi
NDK - 0.6 km / 0.4 mi
Vitosha Blvd - 0.6 km / 0.4 mi
Borisova Gradina Park - 0.6 km / 0.4 mi
Vitoshka Boulevard - 0.7 km / 0.4 mi
Slaveykov Square - 0.7 km / 0.5 mi
Ethnographic Institute with Museum - 0.9 km / 0.5 mi
City Garden - 0.9 km / 0.6 mi
Sofia Arsenal Museum for Contemporary Art - 1 km / 0.6 mi
Crystal Park - 1 km / 0.6 mi
Vasil Levski Stadium - 1 km / 0.6 mi
Sofia City Art Gallery - 1 km / 0.6 mi

The preferred airport for Hotel Downtown is Sofia Airport (SOF) - 11.4 km / 7.1 mi

Facilities


Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Sofia? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and 2 meeting rooms. A train station pick-up service is available for a surcharge.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 59 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.

All facilities in Hotel Downtown

Bar, Cafe and Lounge Hotel Downtown
Bar, Cafe and Lounge
Entertainment Facility Hotel Downtown
Entertainment Facility
Fitness Center Hotel Downtown
Fitness Center
Functional Hall Hotel Downtown
Functional Hall
Lobby Hotel Downtown
Lobby

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Connectivity

  • LAN Internet
  • Free WiFi
  • Internet point

Things to Do

  • TV lounge
  • Fitness center

Business Facilities

  • Business facilities
  • Conference rooms

Transportation

  • Storage

Food and Drinks

  • Breakfast

General

  • Reception hall

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Hotel Downtown

Important Note
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

  • Fee for continental breakfast: approximately EUR 10.00 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, LGBTQIA+ friendly, Essential workers only - NO

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Downtown
59
Number of floors in Hotel Downtown
9
Another facilities in Hotel Downtown
Smoke-free area, Safety deposit box, Coffee/tea in lobby, Laundry service, Porter

Frequently asked question in Hotel Downtown

What are available facilities at Hotel Downtown?
There are top facilites at Hotel Downtown such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Downtown?
The standard check-in time at Hotel Downtown is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Downtown provide breakfast?
Yes, Hotel Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Downtown have?
Hotel Downtown is a 4.0-star hotel.
How many floors does Hotel Downtown have?
Hotel Downtown has 9 floors.
See All

More Reviews from Other Guests in Hotel Downtown

7.8
Pleasant
From 192 reviews
Cleanliness

8.0

Room Comfort

7.8

Location

8.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Downtown

Number of reviews per page
20
40
Top reviews
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff on the front desk were really helpful and checked us in efficiently. The cleaning staff were excellent, with our room being cleaned at the same time each day. Overall we had no negative feelings towards the hotel (the rooms can get quite warm, but in winter that is not a bad thing at all). I saw a lot of people complain about the hotel being “outdated”, but in a former USSR country, I found it gives it some character. Would absolutely stay here again.
Read More
Liantao
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Great location and friendly staffs. The room is spacious but kind of outdated.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

On a good side, the hotel is conveniently located in the city center. The rooms are clean and very comfortable. The major down sides are that a) faces a very busy road; b) terrible WiFi connection; c) inconsistent quality of breakfast: in my case it was excellent on weekend, almost non-existent on Monday, and mediocre Tuesday. Overall, the price was too high for the quality provided. There are better hotels in Sofia downtown. Do not recommend this one
Read More
Peter
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

No heating or air conditioning.
BEATRIZ H
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Nice hotel close to Vitosha Blvd , nice rooms ,breakfast is ok! I will return!!
Petros
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

OK, if you just wanna spent 1 or 2 nights is fine. Reminds me of the 80's hotels that we see in the movies. Definately not a 4* but a 3*. Staff is friendly and helpful. Bathroom needs renovation and the room needs noice isolation (I could hear the next door couple shouting) Not really impressed!
Eileen
8.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Old world elegance with decor. Room and bathroom fine, though Staybridge request walk in shower ( if they have) . Breakfast was very good. A bit of a walk to attractions ( cathedral mosque etc) but liked a couple of local restaurants- more authentic.
KYRIAKOS
icon-Leisure
Leisure
4.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

One of the worst hotels i stayed. The first day i arrived at 19:45 and there was a man at the reception who didnt speak English, a sign on the desk said that the reception was opened until 20:00 but probably they left. The room was ok but the tv wasnt working and the ac was noisy and in the toilet run water suddenly. The windows didnt have thick curtains so the neighbors could see you. So i spent the first night in dark and with no tv, Next day, and after my complains to Expedia, they changed my room and they gave me a suite (as they said) . On the third day i noticed that the maid didnt clean my room but i didnt say anything so as not to offend her. But on the fourth day they didnt clean my room so i had neither clean towels nor soap or shampoo. I asked the reception why this and another man (who also didnt speak english well) told me that when you stay more that 3 days they dont clean the room every day. In expedia by the way it is written that they have daily housekeeping. After my complain they cleaned my room but again they didnt put any soap so i had to use one small bottle for 3 days!!! in my room there were ants. Also they say that they have a restaurant until 24:00 but their restaurant after breakfast was closed. As far as safety, it was quite strange situation because there was a man (suppose to be security) sitting out of hotel smoking or drinking and anyone could easily get in the hotel. If it was a MOTEL it could be ok BUT A 4 STAR HOTEL? NO WAY!!!!!!!!
Read More
Katarzyna
icon-Business
Business
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Nice hotel in a good location, close to the city center and a metro station from the airport. Tasty breakfasts, comfortable beds. The only shortcoming was a bathroom, which was a little bit outdated.
Ella
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Great location! Staffs are very helpful.
Verified traveler
8.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Overall the staff was nice. One issue was that the check in took some time since my reservation wasn't prepared properly. A slightly annoying part was that I could hear the water draining and refilling of the bathroom above room. Also it had some malfunction, so it kept filling and draining for 20 minutes at night. A minor issue but worth knowing if you plan on getting the breakfast option - they didn't have any alternative milk, only regular.
Read More
Roland
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Beautiful view over the city of Sofia from a nice attractive room.
Laura
8.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

The hotel is in a very good location, but it needs improvements. Bedroom was fine, i had to figure out where to plug the minifridge, i found several hair in and around the buffet breakfast... and not everyone speaks english. It needs improvement.
Verified traveler
2.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

The AC didn't cool properly, it was a very dated room and equipmen. The front desk staff wouldn't do any extra effort to accommodate guest check in/out becase they didn't want to rearrange pre-arranged room blocks. At the end of the stay the water was shut off and no options were provided to guests.
Yong Ngiap
icon-Business
Business
8.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Convenient near city
Wendy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

We be loved the breakfast every morning and the great staff that spoke English. The from was spacious and clean. The safe did not work, but we managed.
Yong Ngiap
icon-Business
Business
8.0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

Location was convenient with lots of eateries around and within walking distances
Matthew
icon-Leisure
Leisure
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

It was very clean and stylish had a lovely room, staff were friendly and helpful
Amadeo
icon-Leisure
Leisure
8.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Very nice hotel, in the city center, with an friendly staff.
Rembert
icon-Leisure
Leisure
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Everything was wonderful. Staff was very helpful and friendly Breakfast was good, especially for the price.
Number of reviews per page
20
40

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Lobby 4 Hotel Downtown

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 192 reviews
Cleanliness

8.0

Room Comfort

7.8

Location

8.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Downtown

Number of reviews per page
20
40
Top reviews
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff on the front desk were really helpful and checked us in efficiently. The cleaning staff were excellent, with our room being cleaned at the same time each day. Overall we had no negative feelings towards the hotel (the rooms can get quite warm, but in winter that is not a bad thing at all). I saw a lot of people complain about the hotel being “outdated”, but in a former USSR country, I found it gives it some character. Would absolutely stay here again.
Read More
Liantao
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Great location and friendly staffs. The room is spacious but kind of outdated.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

On a good side, the hotel is conveniently located in the city center. The rooms are clean and very comfortable. The major down sides are that a) faces a very busy road; b) terrible WiFi connection; c) inconsistent quality of breakfast: in my case it was excellent on weekend, almost non-existent on Monday, and mediocre Tuesday. Overall, the price was too high for the quality provided. There are better hotels in Sofia downtown. Do not recommend this one
Read More
Peter
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

No heating or air conditioning.
BEATRIZ H
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Nice hotel close to Vitosha Blvd , nice rooms ,breakfast is ok! I will return!!
Petros
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

OK, if you just wanna spent 1 or 2 nights is fine. Reminds me of the 80's hotels that we see in the movies. Definately not a 4* but a 3*. Staff is friendly and helpful. Bathroom needs renovation and the room needs noice isolation (I could hear the next door couple shouting) Not really impressed!
Eileen
8.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Old world elegance with decor. Room and bathroom fine, though Staybridge request walk in shower ( if they have) . Breakfast was very good. A bit of a walk to attractions ( cathedral mosque etc) but liked a couple of local restaurants- more authentic.
KYRIAKOS
icon-Leisure
Leisure
4.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

One of the worst hotels i stayed. The first day i arrived at 19:45 and there was a man at the reception who didnt speak English, a sign on the desk said that the reception was opened until 20:00 but probably they left. The room was ok but the tv wasnt working and the ac was noisy and in the toilet run water suddenly. The windows didnt have thick curtains so the neighbors could see you. So i spent the first night in dark and with no tv, Next day, and after my complains to Expedia, they changed my room and they gave me a suite (as they said) . On the third day i noticed that the maid didnt clean my room but i didnt say anything so as not to offend her. But on the fourth day they didnt clean my room so i had neither clean towels nor soap or shampoo. I asked the reception why this and another man (who also didnt speak english well) told me that when you stay more that 3 days they dont clean the room every day. In expedia by the way it is written that they have daily housekeeping. After my complain they cleaned my room but again they didnt put any soap so i had to use one small bottle for 3 days!!! in my room there were ants. Also they say that they have a restaurant until 24:00 but their restaurant after breakfast was closed. As far as safety, it was quite strange situation because there was a man (suppose to be security) sitting out of hotel smoking or drinking and anyone could easily get in the hotel. If it was a MOTEL it could be ok BUT A 4 STAR HOTEL? NO WAY!!!!!!!!
Read More
Katarzyna
icon-Business
Business
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Nice hotel in a good location, close to the city center and a metro station from the airport. Tasty breakfasts, comfortable beds. The only shortcoming was a bathroom, which was a little bit outdated.
Ella
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Great location! Staffs are very helpful.
Verified traveler
8.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Overall the staff was nice. One issue was that the check in took some time since my reservation wasn't prepared properly. A slightly annoying part was that I could hear the water draining and refilling of the bathroom above room. Also it had some malfunction, so it kept filling and draining for 20 minutes at night. A minor issue but worth knowing if you plan on getting the breakfast option - they didn't have any alternative milk, only regular.
Read More
Roland
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Beautiful view over the city of Sofia from a nice attractive room.
Laura
8.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

The hotel is in a very good location, but it needs improvements. Bedroom was fine, i had to figure out where to plug the minifridge, i found several hair in and around the buffet breakfast... and not everyone speaks english. It needs improvement.
Verified traveler
2.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

The AC didn't cool properly, it was a very dated room and equipmen. The front desk staff wouldn't do any extra effort to accommodate guest check in/out becase they didn't want to rearrange pre-arranged room blocks. At the end of the stay the water was shut off and no options were provided to guests.
Yong Ngiap
icon-Business
Business
8.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Convenient near city
Wendy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

We be loved the breakfast every morning and the great staff that spoke English. The from was spacious and clean. The safe did not work, but we managed.
Yong Ngiap
icon-Business
Business
8.0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

Location was convenient with lots of eateries around and within walking distances
Matthew
icon-Leisure
Leisure
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

It was very clean and stylish had a lovely room, staff were friendly and helpful
Amadeo
icon-Leisure
Leisure
8.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Very nice hotel, in the city center, with an friendly staff.
Rembert
icon-Leisure
Leisure
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Everything was wonderful. Staff was very helpful and friendly Breakfast was good, especially for the price.
Number of reviews per page
20
40