Best Western Plus Cambridge Hotel

Two night stay with family. We had a wonderful time. Staff are all so very nice and helpful. We had two separate rooms (one night a queen bed, second night 2 queen beds 6th floor and 1st floor) - both room nice size. The air conditioner is very loud in both rooms and both rooms are clean, but look dirty in spots (stains on walls and dirt build up in corners. We spent most time in the pool - the whole area did need a good scrub. Pool was nice but felt a bit slimy in spots, but didn't stop us from enjoying ourselves. Along the walls of the pool had a lot of scum buildup (people have been writing their names in it lol) The hot tub area was decent, but could use a good deep clean as well. There is a tv in the pool area, which is wonderful and we enjoyed that while in the pool. The pool never got over busy, so that was a bonus, as we usually had it all to ourselves. Breakfast was wonderful and area was kept fresh and clean at all times. Parking was always plentiful. The snacks and drinks for sale are all reasonable price, not like other hotels where they charge ridiculous amounts for a bag of chips. Free coffee, tea, water and hot chocolate 24/7, which is great. If we are in the area again, we will definitely be staying here. One thing I was a bit sad about, but is minor, that we couldn't watch our Netflix on the tv. The tv remote channel guide doesn't work and it takes forever to flip through each channel. Also, phone charging plugs would be nice.

Breakfast was great amenities in the hot tub were wonderful. Staff was incredibly friendly.

the continental breakfast was plentiful, they even had gluten-free bread available in a separate container. They had coffee and tea available 24 hr, and each room had their own heat control