Canada Suites on Bay

Service Apartment
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8.4
/10
Very Good
309 reviews

What Guests Say About Their Stay

Giacomo

10.0
/ 10
Really great. Most welcoming attitude and satisfaction based. Any minor technical issues were resolved to the satisfaction of the client. Great space, great location and ultra clean.

Sara

10.0
/ 10
I have stayed at this property twice and have been happy both times. All information from Canada suites was clear and they were very responsive to any inquiries I had before, during and after my stay. Highly recommend!

Len

10.0
/ 10
highly recommend this for staying in toronto easy to check in the rooms are excellent and is close to downtown , easy to get to airport
In the Area
See Map
382 Yonge Street, Toronto, Ontario, Canada, M5B 1S9

Main Facilities

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Parking
Elevator
Canada Suites on Bay is located in area / city Toronto.
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What's around Canada Suites on Bay

382 Yonge Street, Toronto, Ontario, Canada, M5B 1S9
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Lobby Canada Suites on Bay
Exterior 2 Canada Suites on Bay

Discover More About Canada Suites on Bay

General


Near Four Seasons Centre

Location


With a stay at Canada Suites on Bay, you'll be centrally located in Toronto, within a 10-minute walk of The Hospital for Sick Children and Toronto Metropolitan University. This family-friendly aparthotel is 1 mi (1.5 km) from Royal Ontario Museum and 1 mi (1.7 km) from Toronto Public Library.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

University of Toronto - St. George Campus - 0.4 km / 0.2 mi
Downtown Yonge - 0.4 km / 0.3 mi
The Hospital for Sick Children - 0.5 km / 0.3 mi
PATH Underground Shopping Mall - 0.5 km / 0.3 mi
Toronto General Hospital - 0.5 km / 0.3 mi
Toronto Metropolitan University - 0.5 km / 0.3 mi
Mount Sinai Hospital - 0.7 km / 0.4 mi
Queen's Park - 0.7 km / 0.4 mi
CF Toronto Eaton Centre - 0.7 km / 0.4 mi
Sankofa Square - 0.8 km / 0.5 mi
Toronto City Hall - 0.8 km / 0.5 mi
Nathan Phillips Square - 0.9 km / 0.6 mi
Ed Mirvish Theatre - 0.9 km / 0.6 mi
Massey Hall - 1.1 km / 0.7 mi
Elgin and Winter Garden Theatres - 1.2 km / 0.7 mi

The nearest airports are:
Billy Bishop Toronto City Airport (YTZ) - 4.6 km / 2.8 mi
Toronto Pearson Intl. Airport (YYZ) - 28.5 km / 17.7 mi

Facilities


Take in the views from a garden and make use of amenities such as concierge services and gift shops/newsstands. Additional features at this aparthotel include a hair salon, complimentary use of a nearby fitness facility, and bike parking.

Business Facilities


Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Dining


Grab a bite from the grocery/convenience store serving guests of Canada Suites on Bay.

Rooms


Treat yourself to a stay in one of the 10 individually decorated guestrooms, featuring fireplaces. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.

All facilities in Canada Suites on Bay

Entertainment Facility Canada Suites on Bay
Entertainment Facility
Common Space Canada Suites on Bay
Common Space
Lobby Canada Suites on Bay
Lobby
Accommodation Services Canada Suites on Bay
Accommodation Services
Exterior Canada Suites on Bay
Exterior

Hotel Services

  • Laundry service
  • Express check-in
  • Express check-out
  • Multilingual staff
  • Concierge

Nearby Facilities

  • Gift shop
  • Shops
  • Grocery
  • Hair salon
  • ATM/Banking

Things to Do

  • Romantic proposal packages
  • Garden
  • Shops

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly
  • Accessible parking

General

  • Smoking area
  • Parking

Public Facilities

  • Parking
  • Elevator

Accommodation Policy & General Information in Canada Suites on Bay

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 21:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The property reserves the right to refuse name changes on reservations.
, There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Parking, Elevator
Check-In / Check-Out Time
From 16:00 - 21:00 - to 11:00
Available rooms at Canada Suites on Bay
10
Number of floors in Canada Suites on Bay
43
Another facilities in Canada Suites on Bay
Laundry service, Express check-in, Express check-out, Multilingual staff, Concierge

Frequently asked question in Canada Suites on Bay

What are available facilities at Canada Suites on Bay?
There are top facilites at Canada Suites on Bay such as Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Canada Suites on Bay?
The standard check-in time at Canada Suites on Bay is starting from 16:00 - 21:00 while the latest check-out time is at Before 11:00
How many stars does Canada Suites on Bay have?
Canada Suites on Bay is a 4.0-star hotel.
How many floors does Canada Suites on Bay have?
Canada Suites on Bay has 43 floors.
How many rooms does Canada Suites on Bay have?
Canada Suites on Bay has 10 rooms in total.
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More Reviews from Other Guests in Canada Suites on Bay

Overall Ratings & Reviews Canada Suites on Bay

Traveloka (1)
Other sources (308)
8.4
Very Good
From 308 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

8.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Canada Suites on Bay

Number of reviews per page
20
40
Top reviews
Marianne
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

had everything I needed and will book again
Roland Klaas
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Beds were terrible, way too soft and bouncy
Marc
icon-with Partner
with Partner
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

I did not cook. The temperature was maintained by a heater, which was good.
Brittney
icon-Business
Business
2.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

This place has bed bugs. Booked it for a client and she was bitten all over her back. She went to a doctor as she wasn't sure what it was and the doctor confirmed it was actual bed bugs.
Damon
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Could be a little easier to get officially set up for the stay, but it ended up being great. I was a little nervous after getting scammed a year ago, so some kind of indication making clear this is Hotel.com confirmed legitimacy would have helped.
Daniel
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Was a very nice room and easy to come and go. However the fire alarm got pulled at 3am on my second last night there and not because of a fire. I then couldn't go back to bed and was super tired for my meetings the next day.
Prakash
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Excellent.
Latchezar
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Highly recommended!
P Y
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Love the space and view and location of this apartment. Highly recommend
Geneviève
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Great location, amazing view, very quiet, and a lot of amenities nearby! I must say it would be a good idea to provide guests with more hooks (at least in the bathroom and the secondary room), handsoap and dish soap, sharper knives and some basics like salt, pepper, condiments, butter, jams, etc., as you don't necessarily want to buy them when you're only staying for 4-5 days. Also, a new shower curtain could be an improvement, as it was starting to be a bit smelly. However, all in all, we recomment this place, the air conditioning worked perfectly, everything worked perfectly, and we would definitely go back!
Read More
Jonathan
icon-with Partner
with Partner
6.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

The apartment was on the 39th floor. Amazing views from one of the highest residential buildings in Canada (may be the highest still). Kitchen area was well stocked with pots and pans etc, the key issue was with the furniture. The sofa was just uncomfortable it may be a sofa bed but even so was really uncomfortable. The chairs were clear plastic and the tables and cofffee tables were glass. I guess it was meant to look good (not to my taste personally) but it also made it unusable due to comfort and practicality. Tbe other issue was with the heating/cooling. When it kicked in it covered the apartment in dust, i guess it had not been used in a while. Communication by WhatsApp was great but needing a large dollar bank deposit to cover breakages etc seems unusual. If you haven't got a Canadian bank account they will also charge admin fee for processing the deposit. Its in the booking t & c's but I didn’t read it and it was a pain.
Read More
James
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Perfectly convenient for many amenities.
Calvin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Great place to stay in the perfect spot in town
Giacomo
icon-with Partner
with Partner
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Really great. Most welcoming attitude and satisfaction based. Any minor technical issues were resolved to the satisfaction of the client. Great space, great location and ultra clean.
Sara
icon-
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

I have stayed at this property twice and have been happy both times. All information from Canada suites was clear and they were very responsive to any inquiries I had before, during and after my stay. Highly recommend!
Len
icon-Leisure
Leisure
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

highly recommend this for staying in toronto easy to check in the rooms are excellent and is close to downtown , easy to get to airport
Susan M.
icon-Business
Business
4.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Gym was much further then expected, took forever to get a key and never got to gym. Should ask before arrival if needed and leave with room key. Had to ask 3 times. Instructions for tv would be great. Hand cream is a typical amenity, especially in cold weather. Felt frustrated most of the time. Left early just to get home. I will not be staying there again.
Read More
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Center of the city, shopping, gym, restaurant, mall nearby. Nice view of the city.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Very Clean, Great View, everything I needed to feel at home.
Quentin
icon-Business
Business
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

I absolutely recommend Canada Suites if you are traveling with multiple work colleagues. Not only we were given three keys to the unit, everything was clean and comfortable. I had an excellent stay with my colleagues as a media professional and am bookmarking Canada Suites for future business travels.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Canada Suites on Bay

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Canada Suites on Bay

Traveloka (1)
Other sources (308)
8.4
Very Good
From 308 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

8.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Canada Suites on Bay

Number of reviews per page
20
40
Top reviews
Marianne
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

had everything I needed and will book again
Roland Klaas
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Beds were terrible, way too soft and bouncy
Marc
icon-with Partner
with Partner
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

I did not cook. The temperature was maintained by a heater, which was good.
Brittney
icon-Business
Business
2.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

This place has bed bugs. Booked it for a client and she was bitten all over her back. She went to a doctor as she wasn't sure what it was and the doctor confirmed it was actual bed bugs.
Damon
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Could be a little easier to get officially set up for the stay, but it ended up being great. I was a little nervous after getting scammed a year ago, so some kind of indication making clear this is Hotel.com confirmed legitimacy would have helped.
Daniel
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Was a very nice room and easy to come and go. However the fire alarm got pulled at 3am on my second last night there and not because of a fire. I then couldn't go back to bed and was super tired for my meetings the next day.
Prakash
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Excellent.
Latchezar
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Highly recommended!
P Y
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Love the space and view and location of this apartment. Highly recommend
Geneviève
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Great location, amazing view, very quiet, and a lot of amenities nearby! I must say it would be a good idea to provide guests with more hooks (at least in the bathroom and the secondary room), handsoap and dish soap, sharper knives and some basics like salt, pepper, condiments, butter, jams, etc., as you don't necessarily want to buy them when you're only staying for 4-5 days. Also, a new shower curtain could be an improvement, as it was starting to be a bit smelly. However, all in all, we recomment this place, the air conditioning worked perfectly, everything worked perfectly, and we would definitely go back!
Read More
Jonathan
icon-with Partner
with Partner
6.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

The apartment was on the 39th floor. Amazing views from one of the highest residential buildings in Canada (may be the highest still). Kitchen area was well stocked with pots and pans etc, the key issue was with the furniture. The sofa was just uncomfortable it may be a sofa bed but even so was really uncomfortable. The chairs were clear plastic and the tables and cofffee tables were glass. I guess it was meant to look good (not to my taste personally) but it also made it unusable due to comfort and practicality. Tbe other issue was with the heating/cooling. When it kicked in it covered the apartment in dust, i guess it had not been used in a while. Communication by WhatsApp was great but needing a large dollar bank deposit to cover breakages etc seems unusual. If you haven't got a Canadian bank account they will also charge admin fee for processing the deposit. Its in the booking t & c's but I didn’t read it and it was a pain.
Read More
James
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Perfectly convenient for many amenities.
Calvin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Great place to stay in the perfect spot in town
Giacomo
icon-with Partner
with Partner
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Really great. Most welcoming attitude and satisfaction based. Any minor technical issues were resolved to the satisfaction of the client. Great space, great location and ultra clean.
Sara
icon-
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

I have stayed at this property twice and have been happy both times. All information from Canada suites was clear and they were very responsive to any inquiries I had before, during and after my stay. Highly recommend!
Len
icon-Leisure
Leisure
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

highly recommend this for staying in toronto easy to check in the rooms are excellent and is close to downtown , easy to get to airport
Susan M.
icon-Business
Business
4.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Gym was much further then expected, took forever to get a key and never got to gym. Should ask before arrival if needed and leave with room key. Had to ask 3 times. Instructions for tv would be great. Hand cream is a typical amenity, especially in cold weather. Felt frustrated most of the time. Left early just to get home. I will not be staying there again.
Read More
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Center of the city, shopping, gym, restaurant, mall nearby. Nice view of the city.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Very Clean, Great View, everything I needed to feel at home.
Quentin
icon-Business
Business
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

I absolutely recommend Canada Suites if you are traveling with multiple work colleagues. Not only we were given three keys to the unit, everything was clean and comfortable. I had an excellent stay with my colleagues as a media professional and am bookmarking Canada Suites for future business travels.
Number of reviews per page
20
40