Cosmopolitan Hotel

No one in the lobby. You had to call a phone number to get assistance for check-in. When we did that the gentleman was quite busy so we said we would go and have some dinner and then come back. Came back in an hour and there was a text message from him that the door to the room was propped open and the key was on the bed. Went into the room sheets were clean bed was clean, but the rest of the room really needed some work inside the microwave was very greasy. The fridge wasn’t plugged in. The whole room was just in need of a really good cleaning. It also needs a good update the curtains and the bedding, although clean were ancient and the inside of the window was absolutely filthy. We declined to shower in the tub because it was not very clean and the bathroom sink also needed some work. We will not stay there again nor would we recommend it. The young man who was in charge of the phone calls and leaving the key was pleasant. We text him later to please bring some extra pillows and a remote for the TV which he did so with a smile. The Room advertises cable and there is no cable in the room be aware if that’s important to you. We won’t stay there again, but it’s served its purpose.

They could provide bathing soap to their customers in the very least, and oh yes, hot water would go a long way too.

I showed up there and there's man covered in piss in the lobby. Called the number on the closed Lobby and nobody answered

Stay away for this hotel advertisement says bar and restaurant but close rooms are horrible

We didn't need much so we didn't complain. But it was not very clean and quite run down. I don't think it's actually used as a hotel much anymore.

Very run down dirt building.

Did not see one person on staff. My room was propped open when I got there. There were bugs all over the floor, both living and dead. The pull out couch was nasty, so dirty.

The room was clean and the sheets felt amazing. Most importantly, they are pet friendly

They are pet friendly, and the rooms are neat and tidy, and clean. I loved the feeling of their sheets.

Rooms were clean, staff are very friendly, and most importantly, the building is pet friendly.

Poor customer Super smelly room Dirty and stinky sheets

Very quiet

Room was fine, not overly clean. Bed was super spring and noisy, made for a bad sleep. Tavern and restaurant were both “temporarily closed” which sucked because that’s the main reason we booked here. Should update the website. Wouldn’t stay again even though it was super affordable.

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Room wasn’t ready upon check in, there were dirty towels and no toilet paper or soap in the bathroom. Window covered in a plastic bag, room was dusty and poorly cleaned.

Attendant was very helpful. Brought a plug-in heater. But room was lacking coat hangers, have soap, shampoo. Batteries in TV remote were dead Room was clean and a nice bed. All the towels were there

Heating system broken

The building is old & outdated, no heat in the room, no remote for tv but it was not connected to cable or antenna anyway. The bed is ancient with lots of squeaks. Ceiling light didn't work. The staff worker did his best to accommodate several travelers who needed a place to stay during traffic delays.

The reception attendant was amazing. Thanks for your help!

If you’re expecting the Ritz, don’t stay here. But everytime we’ve stayed we’ve been thankful for the quality of room for our family, for the price we paid. Family room was spacious! Tv had shows my kids could safely watch. Fridge was all we needed. Microwave, table, desk. Room was clean, towels and bedding clean and nicely laid out. We love the charm of the Old Cos.