The Grand Hotel Nanaimo

Hotels
8.2
/10
Very Good
888 reviews

What Guests Say About Their Stay

Connie
10.0
/ 10
Friendly staff and atmosphere. Lobby had some wonderful displays. Room was clean and comfortable
Larry
10.0
/ 10
The Grand Hotel reminded me of an elegant aging woman. A little worn but absolutely captivating.
Thomas
10.0
/ 10
Was very nice. Complimentary Continental breakfast would be a good addition.
In the Area
See Map
4898 Rutherford Rd, Regional District of Nanaimo, British Columbia, Canada, V9T 4Z4

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
The Grand Hotel Nanaimo is located in area / city Regional District of Nanaimo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Grand Hotel Nanaimo

4898 Rutherford Rd, Regional District of Nanaimo, British Columbia, Canada, V9T 4Z4
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Location


The Grand Hotel Nanaimo is located in area / city Regional District of Nanaimo.

About The Grand Hotel Nanaimo

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Grand Hotel Nanaimo.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Grand Hotel Nanaimo exclusively for you.

The Grand Hotel Nanaimo is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Grand Hotel Nanaimo is the right place to stay.

All facilities in The Grand Hotel Nanaimo

Others The Grand Hotel Nanaimo
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Parking
  • Terrace

Hotel Services

  • Wedding service
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar

Things to Do

  • Garden

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Grand Hotel Nanaimo

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. A credit card must be presented by the cardholder at check-in along with matching photo identification.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Available rooms at The Grand Hotel Nanaimo
50
Another facilities in The Grand Hotel Nanaimo
Others, Smoke-free area, Safety deposit box, Banquet, Parking

Frequently asked question in The Grand Hotel Nanaimo

What are available facilities at The Grand Hotel Nanaimo?
There are top facilites at The Grand Hotel Nanaimo such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Grand Hotel Nanaimo?
The standard check-in time at The Grand Hotel Nanaimo is starting from From 16:00 while the latest check-out time is at Before 11:00
How many stars does The Grand Hotel Nanaimo have?
The Grand Hotel Nanaimo is a 3.0-star hotel.
How many rooms does The Grand Hotel Nanaimo have?
The Grand Hotel Nanaimo has 50 rooms in total.
What are the guest reviews for The Grand Hotel Nanaimo?
The Grand Hotel Nanaimo is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Grand Hotel Nanaimo

8.2
Very Good
From 888 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

10.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews The Grand Hotel Nanaimo

Number of reviews per page
20
40
Top reviews
Robert
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I like the location for the places I wanted to visit. I had looked up for a stay with a pool and it has said that this hotel has a year around indoor pool which was a reason I chose it, however when I inquired at the from desk it did not have a pool
Robert
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel was clean and beds were comfortable.
Nathaniel
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Site was ok, but the beds are so soft I’ve spent double the cost of the night on getting my back fixed!
Connie
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff and atmosphere. Lobby had some wonderful displays. Room was clean and comfortable
Larry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Grand Hotel reminded me of an elegant aging woman. A little worn but absolutely captivating.
Thomas
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was very nice. Complimentary Continental breakfast would be a good addition.
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was great! Staff was awesome! Price was right! Chef amazing
IRENE
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It has olde world charm and the staff were friendly and helpful. The main problem was the lack of breakfast service. There was no indication online that breakfast had ceased being served after covid. Suggesting Macdonald's is a very poor substitute for the aroma of bacon, eggs and fresh toast being prepared. On line, even The Grand Hotel omelets were recommended! Ceasing breakfast service was a very poor decision! Dinner, however, was very enjoyable
Read More
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very comfortable clean hotel with a fine restaurant and pleasant grounds. Only concern is that no breakfast is available and nothing of quality within walking distance of the hotel.
stewart
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly place .
Christine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spacious room. Staff were quick to help when TV remote was missing. The dining room food and service was amazing! The British memorabilia in the lobby was wonderful. The hotel lived up to its name - Grand!
juliet
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The whole place is charming! I enjoyed a late supper at the restaurant and not only was the food delicious ( do try the crème brûlée) Tanya was friendly and ensured my dining experience was 5 star!
Alyson
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The beds were so comfortable we slept like Sleeping Beauty! The staff was friendly and accomodating and the outdoor dining was lovely in warm fall weather.
Jasing
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

what I liked about the property was the overall ambiance, as well as the cleanliness and great room size. The excellent service from all staff members and the delicous food and wines. My complaint would be the tripping hazard outside the building, between the parking lot and the carriage porch. My husband and I both tripped over it at different times. Our concern is that it could prove quite dangerous to someone with less agility or unsteady on their feet.
Read More
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and comfortable. Very friendly staff
Michael
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bathroom had hair on the shower walls upon check in. The whole room smelled like Grandma's bsmt. Carpets need torn out. It's just time for an update. Whoever owns the hotel is stuck in the early 90's and it just is in bad need of an update. The furniture, like the couch, on the sitting area is so old. We changed hotels after a night
Read More
Francesca
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed just long enough to sleep. We appreciated the quiet and efficient A/C.
Christine
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All good
Hanna
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly place, good area for shopping. Rooms are nice but little outdated.
Jeannine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice old hotel. Good location.
Number of reviews per page
20
40

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Others 4 The Grand Hotel Nanaimo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 888 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

10.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Grand Hotel Nanaimo

Number of reviews per page
20
40
Top reviews
Robert
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I like the location for the places I wanted to visit. I had looked up for a stay with a pool and it has said that this hotel has a year around indoor pool which was a reason I chose it, however when I inquired at the from desk it did not have a pool
Robert
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel was clean and beds were comfortable.
Nathaniel
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Site was ok, but the beds are so soft I’ve spent double the cost of the night on getting my back fixed!
Connie
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff and atmosphere. Lobby had some wonderful displays. Room was clean and comfortable
Larry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Grand Hotel reminded me of an elegant aging woman. A little worn but absolutely captivating.
Thomas
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was very nice. Complimentary Continental breakfast would be a good addition.
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was great! Staff was awesome! Price was right! Chef amazing
IRENE
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It has olde world charm and the staff were friendly and helpful. The main problem was the lack of breakfast service. There was no indication online that breakfast had ceased being served after covid. Suggesting Macdonald's is a very poor substitute for the aroma of bacon, eggs and fresh toast being prepared. On line, even The Grand Hotel omelets were recommended! Ceasing breakfast service was a very poor decision! Dinner, however, was very enjoyable
Read More
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very comfortable clean hotel with a fine restaurant and pleasant grounds. Only concern is that no breakfast is available and nothing of quality within walking distance of the hotel.
stewart
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly place .
Christine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spacious room. Staff were quick to help when TV remote was missing. The dining room food and service was amazing! The British memorabilia in the lobby was wonderful. The hotel lived up to its name - Grand!
juliet
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The whole place is charming! I enjoyed a late supper at the restaurant and not only was the food delicious ( do try the crème brûlée) Tanya was friendly and ensured my dining experience was 5 star!
Alyson
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The beds were so comfortable we slept like Sleeping Beauty! The staff was friendly and accomodating and the outdoor dining was lovely in warm fall weather.
Jasing
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

what I liked about the property was the overall ambiance, as well as the cleanliness and great room size. The excellent service from all staff members and the delicous food and wines. My complaint would be the tripping hazard outside the building, between the parking lot and the carriage porch. My husband and I both tripped over it at different times. Our concern is that it could prove quite dangerous to someone with less agility or unsteady on their feet.
Read More
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and comfortable. Very friendly staff
Michael
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bathroom had hair on the shower walls upon check in. The whole room smelled like Grandma's bsmt. Carpets need torn out. It's just time for an update. Whoever owns the hotel is stuck in the early 90's and it just is in bad need of an update. The furniture, like the couch, on the sitting area is so old. We changed hotels after a night
Read More
Francesca
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed just long enough to sleep. We appreciated the quiet and efficient A/C.
Christine
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All good
Hanna
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly place, good area for shopping. Rooms are nice but little outdated.
Jeannine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice old hotel. Good location.
Number of reviews per page
20
40