Haiyue Hotel

hotel staff cant speak English , hard to communicate

I have traveled alot but never have I stayed in a hotel like this. We booked their best room but where met by black mould, mosquito infestation and an overwhelming smell of cigarette smoke even though it was a bone smoking room. Its terrable, find somewhere else to stay, it's a disaster!

Our stay was just okay. Though our rooms were not readily available due to the time that we arrived, they were quick enough to get them ready once vacated. One thing also, the housekeeping service kept forgetting to replace the bathroom tissue and tea service. But the toiletries were well provided for. I would recommend that ther ask their front desk staff to learn basic english so as not to have a difficult time in dealing with guests. But to their credit, they have phone translators and they try their best to address guests' concerns. Location is very good, it us near several food and grocery establishments. Very close to the metro and bus stations as well.

I'll not recommend this hotel to my friends. Sheets were ripped.

Breakfast is not good, the restaurent is out side the hotel, and you have to choose one meal of 6 RMB equivalent to 1$.

I like the rooms we stayed but the problem is the language barrier, also, i hope next time there will be some considerations to the second timer like us who stay there before.

The picture of the hotel itself posted on Hotels.com is deceiving. The room smells damp and cockroaches in the room. I just can't stand it, the bathroom is uuuggghhh. I made a big mistake to book the whole week, I should have book for a couple of days and see how it looks. I picked this hotel because it is close to the CANTON FAIR. But I am pretty sure there is better hotel for the value.

I was be in the hotel for more than 2 weeks... Clean, every think very good, not all the staff speak english but was not a big problem. I use in more that one the laudry service with a little worry, but was excelente service. The only think... to considerate... don't select the mini room... it's really mini... for me that's the only thing that I will change for the next time...

This is a good not expensive hotel. I paid 20-22.5$ for a night. The hotel is very clean, they give you shampoo, towels, tea, toothbrush so you will not need to bring anything. Next to it there is a 24 hours open supermarket which has not expensive prices. It is very near a metro. The metro has moving straits so you can take you suitcase easy (not all metro has this option.) Hotel employees will help you if you have problems so they are friendly. The room is small but very clean so it was very good for me. I recommand this hotel

Everything OK for this long stay.

I got the smallest room, and it was very small. For one person it was fine. The other downside to the small rooms are that they are very dark. With that said, the location is extremely convenient and the staff are all very friendly. I speak Chinese so I can't say how many of the staff can speak English, but it seemed like the majority of the staff doing the check-in can speak enough that you should be able to get by.

Very very small rooms. No mobile signals in the room.

This hotel had a great foot massage service, and the desk staff very helpfully...sadly both rooms had toilet problems in that they leaked. Also they are doing some maintenance so a bit noisy...convenient to the subway and local food ok

Room small for two people. For single it is OK . Internet was painfully slow on wifi as well as after connecting with cable. Staff are friendly and can speak English.

The bed was hard,the room was so small it triggers claustrophobia. The shower head was directly on top of the toilet seat. Only two channels/ both news so no form of entertainment while inside the room. The only consolation was the staff are very nice.

Rude manager. No soft bed. No computer. No clothes storage. No bottled water. No slippers. Broken toilet. Bathroom 1.5m X 2m for shower, basin and toilet. Main room 2.5m X 3m for bed, TV, shelf, suitcase. No window, very noisy, door card only worked for 2 days at a time, dirty bedding, torn towels, smelly room from cigarettes [no smoking room with an ashtray .. haha]. Someone really has to be kidding about the hotel description and what you get for your money. The worst hotel I have stayed in from the last 5 years travelling around Asia

These hotel employees are very professional. I told the hotel management that, I like to visit the city and they were very helpful. I took the subway and they did help me; how to go anywhere in Guangzhou! Even they told me” if you have any problem while visiting, please give us call and we will guide you to get back”. From manager to staff, they all do speak some English. If you are looking for good budget hotel, this might be the right one in Guangzhou.

Is near to the Train station and this is a good point. Good for backpacker

Service alright,poor location-not as what aspect end in the photo shown. Room-poor,dull to be inside,without viewing. Hard bed.

Excellent location justa 2 and 3 subway station from the canton (pazhou) fair complex, you need to get off in the line 8 Chigang station exit C1 go straight until the corner turn left and walk 300meters and cross the street.