What are the guest reviews for Kempinski Hotel Shenzhen China?

Kempinski Hotel Shenzhen China is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

MYR | EN

Support

Attractions & Activities

Trains

Cruises Ticket

Travel Planner

Search Hotels

Kempinski Hotel Shenzhen China

Name: Kempinski Hotel Shenzhen China
Address: Hai De San Dao Hou Hai Bin Rd, Nanshan District, Nanshan, Shenzhen, Guangdong, China, 518054, Nanshan District, Guangdong, 518054, China
Rating: 8.4

Hotels

No. 6 in Foreigner-friendly Hotels near China's Silicon Valley in Shenzhen

Finding rooms for you...

8.4

/10

Very Good

443 reviews

What Guests Say About Their Stay

Stephen

10.0

/ 10

for the price this is 5*. It may be aged a little and rooms a bit small, but for what you get, where it is, for the fee - hard to beat.

Fairfair

10.0

/ 10

Good value for money. The room is spacious and the bed and linen is comfortable. Breakfast buffet covers a good range of choices. Concierge staff is courteous and efficient. Late check out at 2 pm can be arranged with no extra cost. Very happy with this stay. The only improvement needed is the toiletries. Shampoo-conditioner in one does not cut it.

Verified traveler

10.0

/ 10

Excellent location. We have stayed for 4 nights . The room is big , service was good.

In the Area

See Map

Hai De San Dao Hou Hai Bin Rd, Nanshan District, Nanshan, Shenzhen, Guangdong, China, 518054

Main Facilities

Elevator

Swimming Pool

Kempinski Hotel Shenzhen China is a 5-star hotels that has been welcoming guests since 2006. The accommodation went through a renovation in 2018. Kempinski Hotel Shenzhen China is part of Kempinski Hotels & Resorts under Kempinski. There are 383 rooms spread across 25 floors.

What's around Kempinski Hotel Shenzhen China

Hai De San Dao Hou Hai Bin Rd, Nanshan District, Nanshan, Shenzhen, Guangdong, China, 518054

Discover More Places

Discover More About Kempinski Hotel Shenzhen China

General Information

Location

Located at Nanshan District, Hai De San Dao Hou Hai Bin Rd in Shenzhen, China. Those looking to explore will find Silvermine Beach, Tin Shui Wai Park, and Hong Kong Railway Museum nearby.

Facilities & Amenities

Kempinski Hotel Shenzhen China has Indoor pool, Laundry service, Luggage storage, Elevator, Health club, and more.

Business Facilities

For guests traveling for work, Kempinski Hotel Shenzhen China has Business facilities available on-site.

Contact

Phone number: 86 755-8888 8888

All facilities in Kempinski Hotel Shenzhen China

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Hotel Services

Laundry service
_24_HOUR_FRONT_DESK
Express check-out
Wedding service
Newspaper in lobby
TEXT
Express check-in
Luggage storage
CONCIERGE_SERVICES
Porter

Things to Do

Health club
Sauna
Indoor pool

Public Facilities

COFFEE_TEA_IN_COMMON_AREA
Elevator
SMOKE_FREE_PROPERTY
SAFE_DEPOSIT_AT_FRONT_DESK

Accessibilty

WHEELCHAIR_ACCESSIBLE_ONSITE
WHEELCHAIR_ACCESSIBLE_PATH_OF_TRAVEL
WELL_LIT_ENTRANCE_PATH
WHEELCHAIR_ACCESSIBLE_PUBLIC_WASHROOM

Food and Drinks

BREAKFAST_AVAILABLE

Business Facilities

WHEELCHAIR_ACCESSIBLE_BUSINESS_FACILITY
Business facilities

General

SELF_PARKING
TEXT
BANQUET_HALL
Ballroom

Sports and Recreations

FITNESS_FACILITIES

Nearby Facilities

Hair salon
ATM/Banking

Connectivity

WIFI_ACCESS
TEXT

Transportation

Limo or town car service

Accommodation Policy & General Information in Kempinski Hotel Shenzhen China

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.

Minimum Age Policy

Read All

General Information

Popular Facilities	Elevator, Swimming Pool
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Available rooms at Kempinski Hotel Shenzhen China	383
Number of floors in Kempinski Hotel Shenzhen China	25
Another facilities in Kempinski Hotel Shenzhen China	Laundry service, _24_HOUR_FRONT_DESK, Express check-out, Wedding service, Newspaper in lobby

Frequently asked question in Kempinski Hotel Shenzhen China

What are available facilities at Kempinski Hotel Shenzhen China?

There are top facilites at Kempinski Hotel Shenzhen China such as Elevator, Swimming Pool. (some may require extra charges)

What is normal check-in & check-out time at Kempinski Hotel Shenzhen China?

The standard check-in time at Kempinski Hotel Shenzhen China is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00

How many stars does Kempinski Hotel Shenzhen China have?

Kempinski Hotel Shenzhen China is a 5.0-star hotel.

How many floors does Kempinski Hotel Shenzhen China have?

Kempinski Hotel Shenzhen China has 25 floors.

How many rooms does Kempinski Hotel Shenzhen China have?

Kempinski Hotel Shenzhen China has 383 rooms in total.

See All

More Reviews from Other Guests in Kempinski Hotel Shenzhen China

Overall Ratings & Reviews Kempinski Hotel Shenzhen China

Traveloka (5)

Other sources (438)

8.4

Very Good

From 438 reviews

Cleanliness

8.6

Room Comfort

8.6

Location

9.0

Service and Facilites

8.4

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Kempinski Hotel Shenzhen China

Number of reviews per page

Top reviews

Zaichi

with Partner

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Clean room

Joseph

8.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Great location, dated facilities.

Stephen

Business

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

always good to stay here

KAM YOKE KIMBERLY

Leisure with Friends

6.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

The hotel is rather dated. the rooms are very big and comfortable. However, communication is a problem, the concierge service is dismal; while the desk was manned, most of the staff were not able to provide useful or helpful information when we asked for help.

ANNA

Business with Partner

10.0

/10

Reviewed 68 week(s) ago

Expedia Group verified review

Greatstaff. Big spacious room and comfortable bed

Tat Wai

Business

6.0

/10

Reviewed 74 week(s) ago

Expedia Group verified review

I stayed at the same hotel 10 years ago, I found it was dated back then. With the recent visit, nothing was changed. Still feel very dated, although well maintained. My room was on the non-smoking floor. However, upon entering the room, there was a strong smell of cigarette smoke. The receptionist quickly re-assigned a new room without questions asked. The new room appeared to be clean without smoke smell. Unfortunately the 2nd night, I could smell the smoke again. My guess was someone was smoking and the smell traveled through the ventilation into my room.

CHENGWEI

Business

8.0

/10

Reviewed 89 week(s) ago

Expedia Group verified review

Room windows cannot be opened and in side of room is a bit hot (27’C/81’F, Winter time). Since the hotel WiFi blocks VPN (L2TP) connection, I needed to use mobile roaming date to work while the staying.

Stephen

Leisure

10.0

/10

Reviewed 89 week(s) ago

Expedia Group verified review

I stay here a lot, great place

Jackson

Leisure

10.0

/10

Reviewed 98 week(s) ago

Expedia Group verified review

Staff can be much friendlier! Hotel is beautiful

Yishu

8.0

/10

Reviewed 100 week(s) ago

Expedia Group verified review

One of service desk persons was not patient when my friend was asking about parking validation. The service desk lady was rude though she did not speak any bad words to my friend. I hope it will never happen to other guests and visitors of guests.

Hax

Leisure with Partner

6.0

/10

Reviewed 106 week(s) ago

Expedia Group verified review

the hotel is a bit old, staff and service are soso

Stephen

Leisure

10.0

/10

Reviewed 119 week(s) ago

Expedia Group verified review

this place for the dollar is hard to beat in Shenzhen.

Stephen

Leisure

10.0

/10

Reviewed 119 week(s) ago

Expedia Group verified review

for the price this is 5*. It may be aged a little and rooms a bit small, but for what you get, where it is, for the fee - hard to beat.

Liying

Business

10.0

/10

Reviewed 120 week(s) ago

Expedia Group verified review

Nice location, right next to shopping centre. Staff are very friendly

Howard

Business

6.0

/10

Reviewed 123 week(s) ago

Hotels.com verified review

A bit aged and old

Wenfeng

Business

8.0

/10

Reviewed 126 week(s) ago

Expedia Group verified review

Facilities are bit old, need to be renovated soon. Staffs are nice and helpful.

Stephen

Business with Partner

10.0

/10

Reviewed 129 week(s) ago

Expedia Group verified review

Best evening buffet in Shenzhen, from my view. I know many may not agree.

amit

10.0

/10

Reviewed 132 week(s) ago

Expedia Group verified review

Great

Puran Chand

Business

10.0

/10

Reviewed 230 week(s) ago

Hotels.com verified review

Amazing pleasant stay

Pallage Thushara

Business

10.0

/10

Reviewed 358 week(s) ago

Hotels.com verified review

Good hotel. Staff can speak English and happy to help.

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Haven’t found what you’re looking for?

See Other Accommodations in Shenzhen

Indonesia (Bahasa Indonesia)

Global (English)

Malaysia (English)

Malaysia (Bahasa Malaysia)

Philippines (English)

Singapore (English)

ไทย (ภาษาไทย)

Việt Nam (Tiếng Việt)

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia