Radisson Collection Yangtze Shanghai

Room is clean, but it’s dated. Hotel facilities are very basic. Location is good for me. I stayed for a week. The hotel towels are particularly very old somehow. It should be improved.

We stayed for three nights at the Radisson Collection, and overall it was a good experience. We didn’t have breakfast there, but we did have the buffet dinner, which offered all kinds of seafood, sushi, and traditional Chinese food. They also had beef, chicken, lamb, and several salads. The buffet included desserts as well as alcoholic beverages such as wine and beer. For the price, we highly recommend it. Unfortunately, we can’t rate it five stars, as the service still needs improvement for a hotel under the Radisson brand. A lady called Alice, who was in charge of the dinner buffet bookings, was very rude and disrespectful for no apparent reason. Besides that, we had a good experience overall at a reasonable price. The hotel is also close to a nice boulevard full of restaurants, Starbucks, and convenience stores. It’s roughly 30–40 minutes from The Bund with traffic when using DiDi, which is very cheap.

Clean

checking in staff were so cold, not COOL.toilet was auto flushing periodically.no checking in welcome gift received, while others had.when my wife wonderded two beds room assigned, the staff didn't give us a choice,etc.

Not confortable bed !! Old !! Far away from downtown !!

Yes

Clean room Service good

It’s a very good hotel, clean and comfortable

Room , bed , towels with hairs everywhere.

Property condition nowhere match a five star hotel

Love the swimming pool and the breakfast.

From the moment I arrived, the service was exceptional. The staff went above and beyond to make me feel welcome and comfortable, special thanks to Angela. The room was spotless, beautifully decorated, and offered every amenity I could need. The bed was incredibly comfortable, and I enjoyed views from my window. The hotel's location was perfect—close to everything I wanted to explore, yet quiet and peaceful at night. Breakfast each morning was a highlight, with fresh, delicious options and attentive service. Their weekend buffet dinner served a good spread of xiao long xia, assorted seafood, meats, desserts and the list goes on. What truly set this hotel apart was the attention to detail and the warm, genuine hospitality. I felt like valued guests every step of the way. I would absolutely stay here again and recommend it without hesitation to anyone visiting the area.

Good location old facility

Location is good, price is suitable.

My husband and I stayed at the Radisson for 5 nights. Front start to finish, not once did we have a positive interaction with the staff. They were unhelpful and unprofessional, and all but one seemed like they had no interest in being there. For a “five star” hotel, we were honestly shocked at the absence of any real hospitality. One issue was the breakfast. Our room didn’t include breakfast — okay, we knew this. One morning we wanted to have breakfast at the hotel, we tried to purchase a breakfast for us both at the entrance of the dining hall, where we paid exactly the amount they told us. It was a lot, but we figured it was fine since the food was good. Then the next morning we try to get breakfast again. This time, a female staff member directed us to come to the front desk with her, since there was apparently a discount for guests… My husband and I were pretty pissed, since the day before the other staff had swiped our room cards and had us pay full price, knowing there was a discount for us as guests. When I brought this to their attention, they essentially blamed us for not going to the desk. How were we supposed to know any of this? Another night there were issues with our USB ports in the room. We called downstairs, and an extremely rude woman came to our room, entered without so much as a hello, then rummaged around before telling us our cords have issues and left without a goodbye or kind word. There is more but I am at the word limit. Seriously disappointed.

This was my fourth time staying at this hotel, and once again, everything was perfect! The staff is always warm and welcoming, the rooms are clean and comfortable, and the location couldn’t be better. The breakfast is excellent, fresh, tasty, and with a great variety each morning. It’s one of the things I always look forward to. The atmosphere is calm and inviting, and every detail is well taken care of. I truly feel at home every time I stay here. I highly recommend this hotel and will definitely keep coming back!

This was my fourth time staying at this hotel, And I highly recommend this hotel and will definitely keep coming back!

This was my fourth time staying at this hotel, and once again, everything was perfect! The staff is always warm and welcoming, the rooms are clean and comfortable, and the location couldn’t be better. The breakfast is excellent, fresh, tasty, and with a great variety each morning. It’s one of the things I always look forward to. The atmosphere is calm and inviting, and every detail is well taken care of. I truly feel at home every time I stay here. I highly recommend this hotel and will definitely keep coming back!

One of the best hotel in Shangai .

Outdated rooms