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Radisson Collection Yangtze Shanghai

Hotels
8.4
/10
Very Good
633 reviews

What Guests Say About Their Stay

SIEW KWAN JOAN

10.0
/ 10
From the moment I arrived, the service was exceptional. The staff went above and beyond to make me feel welcome and comfortable, special thanks to Angela. The room was spotless, beautifully decorated, and offered every amenity I could need. The bed was incredibly comfortable, and I enjoyed views from my window. The hotel's location was perfect—close to everything I wanted to explore, yet quiet and peaceful at night. Breakfast each morning was a highlight, with fresh, delicious options and attentive service. Their weekend buffet dinner served a good spread of xiao long xia, assorted seafood, meats, desserts and the list goes on. What truly set this hotel apart was the attention to detail and the warm, genuine hospitality. I felt like valued guests every step of the way. I would absolutely stay here again and recommend it without hesitation to anyone visiting the area.

Filipe

10.0
/ 10
This was my fourth time staying at this hotel, and once again, everything was perfect! The staff is always warm and welcoming, the rooms are clean and comfortable, and the location couldn’t be better. The breakfast is excellent, fresh, tasty, and with a great variety each morning. It’s one of the things I always look forward to. The atmosphere is calm and inviting, and every detail is well taken care of. I truly feel at home every time I stay here. I highly recommend this hotel and will definitely keep coming back!

Filipe

10.0
/ 10
This was my fourth time staying at this hotel, And I highly recommend this hotel and will definitely keep coming back!
In the Area
See Map
2099 Yan An Xi Road, Hongqiao, Shanghai, China, 200336

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Radisson Collection Yangtze Shanghai is located in area / city Hongqiao. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Radisson Collection Yangtze Shanghai

2099 Yan An Xi Road, Hongqiao, Shanghai, China, 200336
Discover More Places
Lobby Radisson Collection Yangtze Shanghai
Lobby 2 Radisson Collection Yangtze Shanghai

Discover More About Radisson Collection Yangtze Shanghai

What You Might Like - All About Radisson Collection Yangtze Shanghai

The Radisson Collection Yangtze Shanghai consistently receives rave reviews, earning its reputation as a top choice for travellers seeking a luxurious and memorable stay. Guests frequently praise the hotel's impeccable service, highlighting the staff's attentiveness and willingness to go the extra mile to ensure a comfortable experience. The stunning views of the Yangtze River, visible from many rooms and public areas, are a major draw, providing a breathtaking backdrop to your stay. Many visitors also appreciate the hotel's convenient location, offering easy access to both business districts and popular tourist attractions. Overall, the Radisson Collection Yangtze Shanghai offers a blend of elegance, comfort, and convenience that leaves a lasting impression on its guests.

One of the hotel's most popular features is its exquisite dining options, offering a diverse range of culinary experiences to suit every palate. The spacious and well-appointed rooms provide a tranquil retreat after a day of exploring the vibrant city. The hotel's commitment to sustainability and its integration with the local community also resonate with many environmentally conscious travellers. Guests consistently mention the feeling of being truly welcomed and cared for during their stay, making the Radisson Collection Yangtze Shanghai a truly special place to experience. It's a fantastic choice for both leisure and business travellers.

In short, the Radisson Collection Yangtze Shanghai is a fantastic choice for your next trip to Shanghai. Guests consistently praise the exceptional service, stunning river views, and convenient location. The hotel's commitment to excellence ensures a truly unforgettable experience. Book your stay today and discover the magic of the Radisson Collection Yangtze Shanghai for yourself!

Concept & Design Radisson Collection Yangtze Shanghai

The Radisson Collection Yangtze Shanghai boasts a sophisticated and contemporary design, reflecting the city's dynamic energy and rich cultural heritage. The hotel's architecture and interior design seamlessly blend modern aesthetics with traditional Chinese elements, creating a unique and harmonious atmosphere. The design aims to create a sense of calm and elegance, providing a sanctuary from the bustling city outside. Natural light floods the spaces, enhancing the feeling of spaciousness and serenity. The overall effect is one of understated luxury and refined sophistication.

While specific designer names might not be prominently featured, the design philosophy is clearly one of thoughtful consideration and meticulous attention to detail. The use of natural materials, such as wood and stone, creates a warm and inviting ambiance. The colour palette is carefully chosen to evoke a sense of tranquility and sophistication. The result is a hotel that is both visually stunning and incredibly comfortable.

Stepping into the hotel lobby is like entering a tranquil oasis. The high ceilings and expansive windows allow natural light to flood the space, creating a bright and airy atmosphere. Comfortable seating areas are scattered throughout, inviting guests to relax and unwind. The overall ambiance is one of sophisticated elegance, setting the tone for a truly memorable stay. It's the perfect place to start and end your Shanghai adventure.

Different Hotel Room Types Available in Radisson Collection Yangtze Shanghai

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit every need and budget, from

affordable hotels

to luxurious suites. Consider your preferences when selecting from our

different hotel room types

and

categories of hotel rooms

.

  • Deluxe Room:

    Offers stunning city views, non-smoking options available. Bathroom features a shower.
  • River View Room:

    Enjoy breathtaking panoramic views of the Yangtze River. Non-smoking options available. Bathroom features a shower.
  • Executive Suite:

    Spacious suite with separate living and sleeping areas, offering stunning river views. Non-smoking options available. Bathroom features a bathtub and shower.
  • Family Room:

    Ideal for families, offering ample space and connecting rooms. Non-smoking options available. Bathroom features a shower.
  • Club Room:

    Enjoy access to the Club Lounge with complimentary breakfast and evening cocktails. River or city views available. Non-smoking options available. Bathroom features a shower.

Please note: Bidets are not standard in all rooms. Pet-friendly rooms may be available upon request with an additional fee and subject to availability. Contact the hotel directly for details.

Unique Hotel Facilities in Radisson Collection Yangtze Shanghai

Looking for

hotel facilities

that go beyond the ordinary? The Radisson Collection Yangtze Shanghai offers a range of amenities designed to enhance your stay, from relaxing retreats to exciting activities. Whether you're seeking a rejuvenating experience or family fun, we have something for everyone. Check out our fantastic

hotel with pool

and other great features!

  • Indoor Swimming Pool:

    Enjoy a refreshing swim in our temperature-controlled indoor pool. Open daily from 6:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay active with our state-of-the-art fitness equipment. Open 24 hours a day.
  • Spa:

    Indulge in a relaxing massage or treatment at our luxurious spa. (Additional fees apply, prices vary depending on treatment.)
  • Kids' Club:

    A supervised play area for children, offering a variety of activities and entertainment. Open from 9:00 AM to 6:00 PM.
  • Business Centre:

    Equipped with computers, printers, and meeting rooms for business travellers. Open 24 hours a day.

Hotel Buffet or Hotel Restaurant/Cafe Available in Radisson Collection Yangtze Shanghai

Indulge in a delightful culinary journey at the Radisson Collection Yangtze Shanghai. From lavish

hotel buffets

to exquisite

hotel restaurants

and charming

hotel cafes

, we offer a diverse range of dining experiences to satisfy every taste. Explore our various options and discover your favourite culinary haven.

  • The Riverfront Restaurant:

    Offers a sophisticated dining experience with stunning river views. Serves international cuisine. Prices vary depending on the dish. Open for dinner from 6:00 PM to 10:00 PM.
  • The Lobby Lounge:

    A relaxed and inviting space serving light snacks, pastries, and beverages throughout the day. Open from 7:00 AM to 11:00 PM.
  • Daily Buffet Breakfast:

    Enjoy a wide selection of international and local dishes at our daily buffet breakfast. Included in the room rate for many room types. Served from 7:00 AM to 10:00 AM.

Easy Access from and to Airport

Planning your trip to the Radisson Collection Yangtze Shanghai? Getting to and from the airport is a breeze with various convenient transportation options. We've got you covered with information on

hotel transfer

,

transfer from airport to hotel

, and

hotels with airport shuttle

services.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 45 minutes to an hour, depending on traffic.
  • Airport Shuttle:

    The hotel offers a pre-booked airport shuttle service. Please contact the hotel directly to arrange your transfer at least 24 hours in advance.
  • Private Car Service:

    For a more luxurious experience, consider booking a private car service.

Nearby MRT Station & Bus Stops Nearby

The Radisson Collection Yangtze Shanghai enjoys a convenient location with excellent public transport links. Find your way around easily with our guide to nearby

MRT nearby

and

bus stops nearby

. Discover the ease of using

nearby MRT station

and

station bus near me

options.

  • MRT Station:

    The nearest MRT station is approximately a 10-minute walk from the hotel. You can purchase a transportation card at the station.
  • Bus Stop:

    Several bus stops are located within a 5-minute walk from the hotel. Payment can be made using a transportation card or cash.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near Radisson Collection Yangtze Shanghai

Explore the wonders of Shanghai with your family! Discover a wealth of

nearby attractions

and

nearby activities

perfect for creating unforgettable memories. From exciting

nearby sightseeing places

to kid-friendly adventures, there's something for everyone to enjoy. Check out these

nearby places to go

and

things to do nearby

.

  • Shanghai Disneyland:

    A magical theme park offering thrilling rides and enchanting shows. (Approx. 1-hour drive from the hotel. Entry fees apply.)
  • Shanghai Ocean Aquarium:

    Discover a fascinating underwater world with diverse marine life. (Approx. 30-minute drive from the hotel. Entry fees apply.)
  • The Bund:

    Iconic waterfront promenade offering stunning city views. (Approx. 20-minute taxi ride from the hotel. Free entry.)
  • Yu Garden:

    A beautiful classical Chinese garden offering a tranquil escape. (Approx. 30-minute taxi ride from the hotel. Entry fees apply.)
  • Shanghai Museum:

    Explore a vast collection of Chinese art and artifacts. (Approx. 30-minute taxi ride from the hotel. Entry fees apply.)

Looking for more fun? See Traveloka’s best deals on Things To Do in China!

Other Accommodations Near Radisson Collection Yangtze Shanghai

Searching for

cheap hotels nearby

or other accommodation options? We've compiled a list of alternative hotels near the Radisson Collection Yangtze Shanghai, catering to various budgets and preferences. Find your ideal stay among our selection of

affordable hotels nearby

,

3 star hotel nearby

,

4 star hotel near me

, and

5 stars hotel near by

options.

  • Luxury Accommodations:

    (Please note: Specific luxury hotel names in the immediate vicinity were unavailable at the time of writing. A wider search may be necessary.)
  • 4-Star Hotels:

    (Please note: Specific 4-star hotel names in the immediate vicinity were unavailable at the time of writing. A wider search may be necessary.)
  • 3-Star Hotels:

    (Please note: Specific 3-star hotel names in the immediate vicinity were unavailable at the time of writing. A wider search may be necessary.)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in China!

With its stunning location, exceptional service, and a wide array of amenities, the Radisson Collection Yangtze Shanghai promises an unforgettable stay. To make your trip even more convenient, consider booking your stay through Traveloka. We offer competitive prices and a user-friendly platform to help you find the perfect hotel for your needs. To find the best deals on

affordable hotels

and

cheap hotels nearby

, visit our website and start planning your dream getaway today. Don't forget to also book your flights with us – you can book cheap air tickets to China and secure your perfect trip! Start your booking journey with Traveloka and experience the ease and convenience of planning your trip with us. You can easily book cheap hotels and find cheap hotels nearby to make your travel planning a breeze.

All facilities in Radisson Collection Yangtze Shanghai

Bar, Cafe and Lounge Radisson Collection Yangtze Shanghai
Bar, Cafe and Lounge
Swimming Pool Radisson Collection Yangtze Shanghai
Swimming Pool
Entertainment Facility Radisson Collection Yangtze Shanghai
Entertainment Facility
Fitness Center Radisson Collection Yangtze Shanghai
Fitness Center
Functional Hall Radisson Collection Yangtze Shanghai
Functional Hall

Hotel Services

  • Laundry service
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Things to Do

  • Spa
  • Health club
  • Sauna
  • Steam room

Transportation

  • Limo or town car service
  • Airport transfer

General

  • Banquet
  • Parking

Business Facilities

  • Conference center
  • Conference rooms

Sports and Recreations

  • Billiard
  • Fitness center

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Radisson Collection Yangtze Shanghai

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
12:00 - 00:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available
  • Fee for buffet breakfast: approximately CNY 168 for adults and CNY 80 for children
  • Airport shuttle fee: CNY 550 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: CNY 20 per day
  • Rollaway bed fee: CNY 158.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Radisson Collection Yangtze Shanghai
525
Number of floors in Radisson Collection Yangtze Shanghai
33
Another facilities in Radisson Collection Yangtze Shanghai
Laundry service, Express check-in, Wedding service, Luggage storage, Express check-out

Frequently asked question in Radisson Collection Yangtze Shanghai

What are available facilities at Radisson Collection Yangtze Shanghai?
There are top facilites at Radisson Collection Yangtze Shanghai such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Radisson Collection Yangtze Shanghai?
The standard check-in time at Radisson Collection Yangtze Shanghai is starting from 12:00 - 00:00 while the latest check-out time is at Before 12:00
Does Radisson Collection Yangtze Shanghai provide breakfast?
Yes, Radisson Collection Yangtze Shanghai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Radisson Collection Yangtze Shanghai
Radisson Collection Yangtze Shanghai has a 5.0-star rating.
How many floors does Radisson Collection Yangtze Shanghai have?
Radisson Collection Yangtze Shanghai has 33.
See All

More Reviews from Other Guests in Radisson Collection Yangtze Shanghai

8.4
Very Good
From 629 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Radisson Collection Yangtze Shanghai

Number of reviews per page
20
40
Top reviews
Tetsuhei
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean
Jianlong
icon-Family
Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

checking in staff were so cold, not COOL.toilet was auto flushing periodically.no checking in welcome gift received, while others had.when my wife wonderded two beds room assigned, the staff didn't give us a choice,etc.
Habib
icon-Leisure
Leisure
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Not confortable bed !! Old !! Far away from downtown !!
John
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Yes
John
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean room Service good
KEN GE
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It’s a very good hotel, clean and comfortable
Chuan Pin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Room , bed , towels with hairs everywhere.
Hui Qing
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Property condition nowhere match a five star hotel
Che Wei William
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Love the swimming pool and the breakfast.
SIEW KWAN JOAN
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

From the moment I arrived, the service was exceptional. The staff went above and beyond to make me feel welcome and comfortable, special thanks to Angela. The room was spotless, beautifully decorated, and offered every amenity I could need. The bed was incredibly comfortable, and I enjoyed views from my window. The hotel's location was perfect—close to everything I wanted to explore, yet quiet and peaceful at night. Breakfast each morning was a highlight, with fresh, delicious options and attentive service. Their weekend buffet dinner served a good spread of xiao long xia, assorted seafood, meats, desserts and the list goes on. What truly set this hotel apart was the attention to detail and the warm, genuine hospitality. I felt like valued guests every step of the way. I would absolutely stay here again and recommend it without hesitation to anyone visiting the area.
Read More
CHAO
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Good location old facility
RONG QING
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Location is good, price is suitable.
Anmei
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

My husband and I stayed at the Radisson for 5 nights. Front start to finish, not once did we have a positive interaction with the staff. They were unhelpful and unprofessional, and all but one seemed like they had no interest in being there. For a “five star” hotel, we were honestly shocked at the absence of any real hospitality. One issue was the breakfast. Our room didn’t include breakfast — okay, we knew this. One morning we wanted to have breakfast at the hotel, we tried to purchase a breakfast for us both at the entrance of the dining hall, where we paid exactly the amount they told us. It was a lot, but we figured it was fine since the food was good. Then the next morning we try to get breakfast again. This time, a female staff member directed us to come to the front desk with her, since there was apparently a discount for guests… My husband and I were pretty pissed, since the day before the other staff had swiped our room cards and had us pay full price, knowing there was a discount for us as guests. When I brought this to their attention, they essentially blamed us for not going to the desk. How were we supposed to know any of this? Another night there were issues with our USB ports in the room. We called downstairs, and an extremely rude woman came to our room, entered without so much as a hello, then rummaged around before telling us our cords have issues and left without a goodbye or kind word. There is more but I am at the word limit. Seriously disappointed.
Read More
Filipe
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

This was my fourth time staying at this hotel, and once again, everything was perfect! The staff is always warm and welcoming, the rooms are clean and comfortable, and the location couldn’t be better. The breakfast is excellent, fresh, tasty, and with a great variety each morning. It’s one of the things I always look forward to. The atmosphere is calm and inviting, and every detail is well taken care of. I truly feel at home every time I stay here. I highly recommend this hotel and will definitely keep coming back!
Read More
Filipe
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

This was my fourth time staying at this hotel, And I highly recommend this hotel and will definitely keep coming back!
Filipe
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

This was my fourth time staying at this hotel, and once again, everything was perfect! The staff is always warm and welcoming, the rooms are clean and comfortable, and the location couldn’t be better. The breakfast is excellent, fresh, tasty, and with a great variety each morning. It’s one of the things I always look forward to. The atmosphere is calm and inviting, and every detail is well taken care of. I truly feel at home every time I stay here. I highly recommend this hotel and will definitely keep coming back!
Read More
GABRIEL BAUER
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

One of the best hotel in Shangai .
Hany
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Outdated rooms
Brenda
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Great views
Mike
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The pillows are way too thin. Even though the bed is comfortable but the pillows make it not a restful sleep. Also rooms are a little dated
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Radisson Collection Yangtze Shanghai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 629 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Radisson Collection Yangtze Shanghai

Number of reviews per page
20
40
Top reviews
Tetsuhei
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean
Jianlong
icon-Family
Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

checking in staff were so cold, not COOL.toilet was auto flushing periodically.no checking in welcome gift received, while others had.when my wife wonderded two beds room assigned, the staff didn't give us a choice,etc.
Habib
icon-Leisure
Leisure
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Not confortable bed !! Old !! Far away from downtown !!
John
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Yes
John
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean room Service good
KEN GE
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It’s a very good hotel, clean and comfortable
Chuan Pin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Room , bed , towels with hairs everywhere.
Hui Qing
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Property condition nowhere match a five star hotel
Che Wei William
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Love the swimming pool and the breakfast.
SIEW KWAN JOAN
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

From the moment I arrived, the service was exceptional. The staff went above and beyond to make me feel welcome and comfortable, special thanks to Angela. The room was spotless, beautifully decorated, and offered every amenity I could need. The bed was incredibly comfortable, and I enjoyed views from my window. The hotel's location was perfect—close to everything I wanted to explore, yet quiet and peaceful at night. Breakfast each morning was a highlight, with fresh, delicious options and attentive service. Their weekend buffet dinner served a good spread of xiao long xia, assorted seafood, meats, desserts and the list goes on. What truly set this hotel apart was the attention to detail and the warm, genuine hospitality. I felt like valued guests every step of the way. I would absolutely stay here again and recommend it without hesitation to anyone visiting the area.
Read More
CHAO
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Good location old facility
RONG QING
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Location is good, price is suitable.
Anmei
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

My husband and I stayed at the Radisson for 5 nights. Front start to finish, not once did we have a positive interaction with the staff. They were unhelpful and unprofessional, and all but one seemed like they had no interest in being there. For a “five star” hotel, we were honestly shocked at the absence of any real hospitality. One issue was the breakfast. Our room didn’t include breakfast — okay, we knew this. One morning we wanted to have breakfast at the hotel, we tried to purchase a breakfast for us both at the entrance of the dining hall, where we paid exactly the amount they told us. It was a lot, but we figured it was fine since the food was good. Then the next morning we try to get breakfast again. This time, a female staff member directed us to come to the front desk with her, since there was apparently a discount for guests… My husband and I were pretty pissed, since the day before the other staff had swiped our room cards and had us pay full price, knowing there was a discount for us as guests. When I brought this to their attention, they essentially blamed us for not going to the desk. How were we supposed to know any of this? Another night there were issues with our USB ports in the room. We called downstairs, and an extremely rude woman came to our room, entered without so much as a hello, then rummaged around before telling us our cords have issues and left without a goodbye or kind word. There is more but I am at the word limit. Seriously disappointed.
Read More
Filipe
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

This was my fourth time staying at this hotel, and once again, everything was perfect! The staff is always warm and welcoming, the rooms are clean and comfortable, and the location couldn’t be better. The breakfast is excellent, fresh, tasty, and with a great variety each morning. It’s one of the things I always look forward to. The atmosphere is calm and inviting, and every detail is well taken care of. I truly feel at home every time I stay here. I highly recommend this hotel and will definitely keep coming back!
Read More
Filipe
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

This was my fourth time staying at this hotel, And I highly recommend this hotel and will definitely keep coming back!
Filipe
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

This was my fourth time staying at this hotel, and once again, everything was perfect! The staff is always warm and welcoming, the rooms are clean and comfortable, and the location couldn’t be better. The breakfast is excellent, fresh, tasty, and with a great variety each morning. It’s one of the things I always look forward to. The atmosphere is calm and inviting, and every detail is well taken care of. I truly feel at home every time I stay here. I highly recommend this hotel and will definitely keep coming back!
Read More
GABRIEL BAUER
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

One of the best hotel in Shangai .
Hany
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Outdated rooms
Brenda
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Great views
Mike
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The pillows are way too thin. Even though the bed is comfortable but the pillows make it not a restful sleep. Also rooms are a little dated
Number of reviews per page
20
40