DoubleTree by Hilton Bogota Parque 93

The staff were very friendly and were going out of their way to assist us. They were very professional. The hotel was very clean and the surrounding areas as well. Close to shopping and transportation with a lot of dining options within the hotel and surrounding area. The pool was clean and quite large and the always had a lifeguard on duty. Highly recommend it. Five stars are not enough.

The front desk staff was a great welcome as we came in after midnight beat The area is quiet so good soot

currently under renovation, in the lobby area

Properties was nice location was very good. Only problem is hotel was under construction

Good property, is in construction tho. No noise cancellation on the rooms so you can hear the noise from outside. Breakfast is really good.

Great

Very good place

Very pleasant.

Staff is great and rooms are clean. The lobby and downstairs restaurant are under construction. Construction outside as well

The A/C was not working and we had to pay a fee for an early check-in. Even with the window open it was hot in the room and we had trouble sleeping. The early check-in was 50% off the daily charge which I find expensive knowing they had many place.

Great

Good property good value

Very convenient location Lota of restauants closeby.

Great heated indoor pool gym and breakfast

Executive lounge was never available, snacks were never given and free water at lounge was never given. The staff was great and the housekeeping was great. Parque la 93 definitely not the top place to be at.

We booked and executive room with business lounge access. The first day we could not use it due to a private event, the second night we were told we had no access but after a lot of debating we had and the third night it was closed for no apparent reason. the only drinks we could order was the happy hour drinks which were also offered in the bar downstairs but at no cost to booking with business lounge. At the end we paid more at the booking stage for no Lounge access a waste of money. Steven tried is best to make us happy on the only night we were able to use the lounge It seemed that the steam room is always turned off and you need to request it when you want to use it but no apparent sign next to it to advise. the gym/pool/Spa area didn't have a member of staff to ask so i had to call reception to send someone up and ended up with 3 maintenance guys. The breakfast selection is a bit sad too. Check out was also a bit tense, as we had to make a point that the drinks we had on the first night in the bar (business lounge had private event) should be voided from the bill, but again it was hard work but finally managed to get the drinks taken out. This hotel has a management problem which need to be addressed. information to guests need to be clearer and simpler. Nothing is told or written anywhere to make the guests experience easier. On a positive note the beds are comfortable but unfortunately i would not recommend this hotel and the experience has tainted the brand.

Good hotel

I won’t never coming back!

The property was quite, well kept, the staff was friendly and eager to help eventhough we spoke different languages. Would stay again.

Nothing extraordinary Restaurant for breakfast was separate building from hotel and not very appealing