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GHL Arsenal Hotel
Hotels
9.0
/10
Exceptional
949 reviews
What Guests Say About Their Stay
Mckinley
10.0
/ 10
The stay was nice, staff very nice and helpful. The location was not ideal for us but great for walking everywhere.
Maria
10.0
/ 10
Santiago and Alfonso were very knowledgeable, helpful, and personable. It made our stay wonderful!
Nadia
10.0
/ 10
From the moment we arrived, the staff at this hotel went above and beyond to make us feel welcome and cared for. Every interaction—from the front desk to housekeeping—was warm, professional, and genuinely thoughtful.
What stood out most was the attention to detail and the willingness of the team to accommodate every request with a smile. Whether it was offering local recommendations or simply checking in to ensure everything was perfect, the staff made us feel like valued guests every step of the way.
It’s rare to come across a team so committed to providing exceptional service, and it made a lasting impression. The hotel itself was clean, comfortable, and well-appointed, but it was the people who truly made the experience outstanding.
Highly recommend staying here—you’ll be well taken care of!
In the Area
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Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Departamento de Bolívar, Colombia, 130001
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in GHL Arsenal Hotel
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What's around GHL Arsenal Hotel
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Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Departamento de Bolívar, Colombia, 130001
Discover More About GHL Arsenal Hotel
Location
GHL Arsenal Hotel is a hotel in a good neighborhood, which is located at Cartagena.
About GHL Arsenal Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from GHL Arsenal Hotel exclusively for you.
Get precious and unforgettable moment during your stay at GHL Arsenal Hotel.
All facilities in GHL Arsenal Hotel
Others
Things to Do
- Romantic proposal packages
- Beach umbrella
- Outdoor pool
- Garden
- Spa
- Pool sun loungers
General
- Banquet
- Reception hall
- Smoking area
- Rooftop terrace
- Terrace
Hotel Services
- Tours
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Elevator
Food and Drinks
- Bar
- Breakfast
- Snack bar
Transportation
- Area shuttle with surcharge
- Beach shuttle (surcharge)
Business Facilities
- Meeting facilities
- Business center
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in GHL Arsenal Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Airport shuttle fee: COP 60000 per person
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at GHL Arsenal Hotel | 72 |
Number of floors in GHL Arsenal Hotel | 5 |
Another facilities in GHL Arsenal Hotel | Romantic proposal packages, Beach umbrella, Outdoor pool, Garden, Spa |
Frequently asked question in GHL Arsenal Hotel
What are available facilities at GHL Arsenal Hotel?
There are top facilites at GHL Arsenal Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at GHL Arsenal Hotel?
The standard check-in time at GHL Arsenal Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does GHL Arsenal Hotel provide breakfast?
Yes, GHL Arsenal Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in GHL Arsenal Hotel
Other sources (949)
9.0
Exceptional
From 949 reviews
Cleanliness
9.4
Room Comfort
8.6
Service and Facilites
9.2
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Traveler Reviews GHL Arsenal Hotel
Number of reviews per page
20
40
Top reviews
Mckinley
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The stay was nice, staff very nice and helpful. The location was not ideal for us but great for walking everywhere.
Carlos
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
one day stay very nice close to historic center
Jeff
Leisure
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
They kicked me out
Maria
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Santiago and Alfonso were very knowledgeable, helpful, and personable. It made our stay wonderful!
Nadia
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
From the moment we arrived, the staff at this hotel went above and beyond to make us feel welcome and cared for. Every interaction—from the front desk to housekeeping—was warm, professional, and genuinely thoughtful.
What stood out most was the attention to detail and the willingness of the team to accommodate every request with a smile. Whether it was offering local recommendations or simply checking in to ensure everything was perfect, the staff made us feel like valued guests every step of the way.
It’s rare to come across a team so committed to providing exceptional service, and it made a lasting impression. The hotel itself was clean, comfortable, and well-appointed, but it was the people who truly made the experience outstanding.
Highly recommend staying here—you’ll be well taken care of!
Read More
Spurgeon
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Nice accommodations!
Brittany
Leisure
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The room was very clean upon arrival. The staff were all accommodating. The room is perfect for a solo traveler. Only thing I disapprove of was being unaware that you had to pay for eating from the minibar. I grabbed a water and was later charged at checkout. This should be included in room information. Otherwise, my stay at GHL Arsenal was great.
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daniel
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Excellent location
Marilyn Melinda
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Everything has been spectacular, I am glad I chose this hotel for my stay. Initially I was going with Bastion Luxury Hotel, they didn’t have the room available of my choice. So, it forced me to look elsewhere.
Happy I did!! The hotel service, the food, the complimentary, the room, and location. Everything was perfect. I am very thankful. I don’t think any of your customers will be dissatisfied.
Thank you for making me feel welcome and at home.
The experience is literally at home, very welcoming.
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Jennifer
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Comfortable stay. Hotel shows some sign of wear tear, especially our room door. Breakfasts was included with our stay. Rooftop pool had excellent view of the bay, staff let us know that they are working on having more shades by the sunbeds.
Dhruv
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Overall, this is a great property however we did face minor issues getting water bottles at night.
Vincent
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The Arsenal is a small hotel located across frim the convention center in the Getsamani neighbothood. The rooms are modern and very clean, housekeeping staff is excellent. Beds and bedding are upscale and the Tv is large. There is a convenient mini fridge. Breakfast was included and excellent. Rooftop pool has a great view but only has 8 loung chairs. Towels are provided at the pool. All staff is warm, kind, and helpful. Very convenient location. 15 min from airport . I would definately stay here next visit.
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didier
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The best choice for those who want to know Cartagena.
Carolyn
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The staff is so friendly, helpful and warm. All our needs were met quickly!
Leonard
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The staff was excellent--we wanted to take them home with us, but we have only one spare room. So kind, helpful, and just plain nice. We could use more of them.
Jeremy
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great location
Paul
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
All the staff were wonderful, went the extra mile to help us out. The property was well kept, clean and quiet.
Brandon
Friends and Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The staff is very nice. One of the nicest staffs of any place I have ever been around the world. They all knew me by name and were very nice my entire stay.
Ramon
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Good hotel but rooms are very small. No working vents in the bathroom when you take care of business the smell lingers for a while in the whole room.
Thea
Leisure
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Lovely stay at Arsenal hotel. Would definitely stay again. The breakfast was really good with lots of options.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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