Best View Pyramids Hotel

Overall, I do not regret staying at Best View Pyramids as the pyramid view was worth it. However, I do feel that I should be honest in my review. We booked the suite and were glad we had the nice view but the suite was misleading as you would not be able to enjoy a bath and the pyramid view like the images portray since the balcony is not private and others can easily see in. Plus the bathtub looked like it had not been cleaned recently. The sheets also appeared to be dirty and overall the room could’ve been cleaner. Outside of the hotel was a bit chaotic with sheep, camels, horses, lots and lots of people. I wouldn’t plan on walking anywhere. However, I did feel completely safe inside the hotel. Lastly, the staff were friendly and welcoming, however, they are trying to take advantage of their guests. They covered a ride from the airport but were going to charge $40 USD to get back to the airport so we booked an uber for $10 instead. They also charged us $120 for the New Years Party which we quickly realized was outrageous when we were only paying around $10-$20 for all of our other meals. The breakfast was free and very tasty.

Pros - Fantastic View from the rooftop and breakfast. (tip a little and the staff will really take care of you) feeling of being safe in a "challenging" area. Very nice staff. For what we paid - it was fine. Cons - Location has a lot animals in close proximity - Horses, camels, dogs, which create a smell and noise at night. This is not unique for the immediate area. Older property but maintained well, could use new towels, etc. had challenges with consistent wifi in the room but hot water and AC/heat worked well in our room. This was our first stay in Cairo area and we wanted a view and safe spot above all. - if you want a great view and good breakfast for a good price - this is a solid choice. You do get what you pay for so keep that in mind if your looking for "western" hotel standards...

Rooms are very dated. No hot water and the rooms are freezing. There is a stable right in front of the hotel with horse excrement everywhere. Lots of scammers and greedy people who don’t leave you alone. Wouldn’t recommend staying here or anywhere in Giza.

We stayed at Best View Pyramids Hotel during our visit to Giza, and it was a truly memorable experience. We were visiting from the USA, and from the moment we arrived, we felt comfortable and well taken care of. We also felt completely safe in Giza during our stay. The location is absolutely incredible you get some of the most amazing views of the Pyramids, especially from the hotel. Waking up and seeing them so close is something we will never forget. The rooms were clean and well maintained, and the overall stay was very comfortable. The staff were friendly, welcoming, and helpful throughout our time there. They also offer airport pickup and drop-off, which made arriving and leaving Giza easy and stress-free. When we arrived, we were welcomed with a refreshing blueberry drink, a really nice touch after traveling. The breakfast was very good, with a nice selection, and the chef was extremely friendly and helpful, always checking to make sure everything was okay. Overall, this hotel offers an unbeatable location, great service, and a warm, welcoming atmosphere. I would highly recommend Best View Pyramids Hotel to anyone visiting Giza and wanting a unique experience close to the Pyramids.

I made a list: The moment you step out of the taxi you are bombarded with a horrible smell and locals harassing you to buy things. Hotel needs upgrading. No WIFI! It did not work at all! The hot tub in the room was filthy. The AC was horrible. Barely worked. The shower water stopped running minutes into my shower. Daily. Dirty sheets upon arrival. No small towels. Our room was cleaned and the sheets were not changed. Smelled like cigarettes in the lobby and in room. Lobby is always filled with locals that harass you, making very obscene comments. They over charge you for the tours and taxi’s. They act like their helping you and their ripping you off. I did my research and I was over charged hundreds of dollars for the tours purchased through them. The tour guides they send you with harass you for $. They hassle you to purchase things. Outside the hotel smells terrible. Which seeps into the hotel lobby. Smelled like animals and manure. Not a safe area. If you must, you only need a day in Giza. Please get a private driver!

The included airport transport is only for pick up. Not back to the airport. The rooms were quiet. A/c and hot water worked. But wifi never worked. The breakfast was not good and not worth a selling feature. The location is good because it’s a 5 min walk to the Giza pyramids. But the outside of the hotel looks and smells like a barn with camels, goats and horses running around. Watch where you step!

Staff is amazing!!! Breakfast is amazing! Room is clean but « pyramids view » in room title is misleading. There is a tiny window with a screen from which you barely see anything. Also the area is very unsafe.

Rooms in poor state of repair. Whole place needs love. Staff very courteous and helpful. Lucky if you get hot water and water pressure terrible. Toilet takes 15min to refill. The chef is very helpful and great. The menu they have for food and drinks doesnt apply. Dinner is whatever the chef prepares. Very tasty. The wine was served warm. Enjoy the camels goats and horses crapping in the street out the front. Good view of pyramids from the roof bar. Room wasnt serviced daily. The phone in the bar is soooo loud and intrusive. But we had fun!!!!

What a beautiful blessing to stay at the Best View Pyramids Hotel . I was a Solo Traveler from New York City. I felt at home away from home, safe and secure.. The staff here is so kind and so accommodating. My room was modest and lovely. I really appreciated that on the rooftop I could see the Pyramids and the Pyramid Light Show. The Rooftop is also a wonderful location for Meditation and Spiritual musings. Best View Pyramids Hotel offers a complimentary breakfast. They have restaurant here. And oh my goodness, they have tours to go to the pyramids, a dinner cruise, to ride the Falucca at sunset and so much more! For a fee they can make arrangements for airport departure I highly recommend Best View Pyramids Hotel. In addition to the staff I must say the owner Adam is so very gracious.

Staff was great, pluming was terrible.

My wife and I were very impressed by the friendliness and kindness of the employees and management at the hotel. The rooms were clean, spacious and well kept. The food from the hotel kitchen was extremely good, large portions, delicious and a very reasonable cost. The rooftop dining area is incredible with a perfect view of the pyramids, it’s a very nice place to sit and relax. I recommend booking any excursions through the hotel to avoid any hassles. My wife and I recommend this hotel and would stay again.

Upon checking in I was informed my suite wasn’t ready because of electrical problems and that it would be ready the following day. This should’ve been my que to leave but I gave them the benefit of the doubt. Unfortunately it went downhill from there. The room we were given had a dirty shower stall. The shower also overflowed because the water would go down the drain slowly. We had to place several towels on the floor to catch the water. The towel rack came off the hinges by just removing a towel from the rack. I asked for an iron and I was told they didn't have iron but could have it sent to get ironed outside the hotel. The following day I was told I would not be getting the room I booked which was the pyramids view room and was the ONLY reason I came to this hotel. I wasn’t offered any compensation until hours later. When I returned from my tour I found my room was not cleaned and it was nearly 9pm. We also had to request clean towels and were given the towels meant to be placed on the floor when exiting the shower. Also the outside of the hotel has several camels and horse carriages and as soon as you step outside of the hotel you’re greeted by the strong smell of manure. The manager tried to “offer” me tours but I already had all of ny tours booked including transportation. He then offered to give me a refund for the difference in the rooms and got an attitude when I told him I would contact hotels.com to ask for a refund because he was trying to charge me extra fees.

This was easily one of the worst hotel experiences I’ve ever had. I booked through Expedia, confirmed my stay, and told them I’d arrive a day late they said it was fine. When I landed at 10 a.m., no one showed to pick me up like they promised. I called, texted, no response. Stranded in a foreign country with no help. Paid for my own overpriced cab. Got to the hotel, and they tell me my room’s not ready, then immediately try to push a $1,400 tour package. They offered a “free” pyramid trip to sweeten the deal then tried to charge me $150 for it after. Still no room. Instead, they moved me to a sketchy alleyway “sister hotel” with no pyramid view, barking dogs, cats fighting all night, no toilet paper, no amenities, and no peace. The free breakfast? Couldn’t even eat it. The view I paid for? Gone. The return trip to the airport they promised? They didn’t even help me get to the better hotel I had to book myself for over $1,000 just to feel safe and comfortable. You’d think after ruining my experience they’d at least give me a ride nope, they charged me for that too. Expedia didn’t refund me, and this hotel did nothing but lie, scam, and leave me hanging. You don’t get to mistreat people and expect nothing in return. What comes around goes around and here’s your review. Hope it stops others from booking this mess.

Pros- The room was very clean. Brilliant view. Dinner was good. Theyre helpful. Cons- The balcony is shared so anyone can sit there or pass by your window. So you dont have your own balcony. The wifi was awful. The shower clogged or barely produced any water. The tap sometimes did not produce any water. The customer service was good overall. Breakfast was mediocre, remains of the previous nights dinner. They dont clean the room. They overcharge (taxi, tours) Overall, i wouldnt stay here again.

For the price and location this hotel can’t be beaten Some staff were an absolute delight. Some were so so Overall they tried hard, and I had a room with a bed, bathroom and amazing view of the Giza plateau A few renovations are needed but if price and location matter this is a good solid cheap option

Do yourself a favour and do not book with this hotel the only thing good about it was the view other than that they will get you in a tourist trap that will cost you thousands of dollars very little experience for the money that you will pay worst travel trip I have ever had in my entire life outside of the staff Wife who is a travel agent. Everything else was crap will never come back to this country and will never stay with this hotel ever again furthermore, the manager trapped myself and my husband in the lobby and forced us in a previous day to give a good review and I felt extremely intimidated and threatened. Did not feel safe the entire time do not book here. Do yourself a favour and do not book here

Arrived from airport after midnight and was asked to take a seat. We were exhausted after over 24 hours of travel. We were told the room we had booked over 6 mos ago was not available. He said there was a problem with the room and that we could move the next day. He tried to get us to commit to their private car to take us to papyrus and cotton shops. We were absolutely exhausted and just wanted to go to our room but he kept pushing trying to get a time for the car tour. He wouldn't give us keys to the room without telling him what time he could call us for the trip we didn't want. After moving the next day to the pyramid view room that we had paid for (there are only 3 rooms) we spoke with other guests in the pyramid view rooms. They had the same experience with their room not being ready. They said that guests were in our room the previous evening. They are double booking and this is not acceptable. The AC didn't work well. Room was extremely hot. No compensation offered and when we explained at check out that we were not happy since we paid for the view room. They then continued to book us transportation to the airport at 3 times the price stating that tip was already included. The Driver demanded extra to give us our suitcases even though we paid hotel . The smell of horses and livestock is nauseating, flies are a huge problem, dishes are not clean and breakfast buffet is not heated to safe temperatures. The good part, great view, nice bar staff and housekeeping.

Amazing staff, friendly and best hotel with pyramid views in the area. Best View pyramids hotel is a great choice for your visit. Booked deluxe King suite with pyramid view and Jacuzzi tub. Staff booked us with Nada as our tour guide, she is a 10 out of 10. Great English and very knowledgeable! Best time ever!!! Highly recommend

The view of this hotel is incredible!!! Manager helped us out when suitcase broke in middle of night & gave us free ride to get another bag. Best view in Cairo!

I was here last week. In front of the hotel smelled of Camel poop. Granted the location for the camel used for the camel rides parked their camel in front. But it smelled so so bad. The first day we got here there was a middle aged man and a guy in his early 20’s who greeted us behind the desk. They interrogated me and my girlfriend to find out if we booked all our excursions. Which we answered we did because we were prepared for the trip. They immediately their demeanor changed. And they seemed very upset. Infact… the younger guy in his 20’s never greeted or said hello to us again after he found out that we book our tours prior coming to Egypt. They had promised us through Expedia that the rides from the hotel to the airport was included…. He denied our ride goin going back to the airport when it was time to leave. He actually challenged us that they didn’t offer the service. And this free option is on this Expedia website. He seemed so annoyed where it was uncomfortable.The rest of the staff… weee actually very nice. All of the guys on the rooftop where our room was located was amazing very kind and sweet. The person responsible for cleaning the room did a great job, the complimentary breakfast was great. The room had an AMAZING VIEW of the pyramids. This is the only reason why i didn’t give them all low scores. We didn’t get this service or treatment in Cairo or Luxor. The service there was absolutely amazing from beginning to end. There 2 nicewomen who worked in the lobby