Berkley Aparthotel

The property manager was very responsive when we had an issue with the hot water, even though it was late at night. The stairs are a lot if you have a lot of luggage.

The location of this property is excellent and one of its strongest features. The room was clean and the common areas were well maintained. However, the room itself was noticeably smaller than the photos suggested, which created unrealistic expectations before arrival. The most disappointing aspect of the stay was the reception/concierge service. Communication was often difficult and I found the attitude unhelpful and dismissive when assistance was required. Rather than feeling welcomed as a guest, I felt that requests were treated as an inconvenience. This significantly impacted my overall experience. Future guests should take extra care not to misplace their room key. Based on my experience, obtaining assistance from reception in that situation was unnecessarily difficult and frustrating. A hotel should provide professional and helpful support when guests encounter common issues, and I did not feel that standard was met during my stay. The excellent location, cleanliness and facilities prevent this from being a poor property overall, but the customer service experience was well below what I would expect from accommodation in London.

Dirty, scruffy and in need of a total overhaul plus there was a cat outside my room which was on an upper floor and they refused to refund the next night saying it was a pet friendly hotel, awful.

This place was a great find. Fully equipped kitchen, clean room, and a great location

No complaints. Excellent location for solo travelers. Clean and good pricing considering its location.

Good size apartment with amenities. Located on the 3rd floor (I believe) within the Shoreditch neighborhood.

GOOD LOCATION FEW MINUTES WALK FROM OLD STREET TUBE , SEVERAL BUS ROUTES AND RETAIL FOOD AND EATERIES. MAINLY QUIET STREET AND ROOM HAD EVERY FACILITY IN SMALL BUT ACCEPTABLE SPACE.

We stayed 3 weeks in total. The place was clean and well managed. It was very good to have kitchen and a washing machine for our long stay. Unlike most air bb we have stayed, there was a front desk person who were helpful and we could ask any questions we had in person. Housekeeping staff was excellent! They were very nice and changed our towels, linen, and emptied our bins often. It is located in very fun and lively area not super touristy. A lot of street arts along with few Banksy sites. Walking distance to great restaurants and bars. Not far from Brick lane. Highly recommend especially for a long stay.

Great location, great price, a real home away from home with everything I needed for a work visit.

A comfortable bed and a neat kitchenette in a convenient location. Some of the furniture in the circulation areas was a bit tired. Nice house cat!

Was able to check in late which was stress-free. Fantastic location, really loved exploring the area! Kitchen came equipped with the things you need if you wanted to cook, but the room was quite small so I didn’t do any cooking. Though the fridge/freezer was great so I could at least have breakfast. Would recommend!

Great stay

A great find in Shoreditch. Very friendly and helpful staff. Rooms are spacious and clean. Excellent location on buzzing Rivington Street and equidistant between Shoreditch and Old Street stations. Will definitely return. Recommended.

Late night noise from adjoining room and street. Single beds up in the eves, no head room. None of the mirrors were near power points.

Was great value paying mostly with Tesco Clubcard. Vibrant area with 2 Banksy's up the road. Noisy at night due to local bars and restaurant and benches outside. Kitchen reasonably equipped but no teaspoons or plug in sink. We couldn't make air conditioning work but didn't ask for help so may have been our fault.

Clean and quiet, excellent

The door does not lock from inside and it's not ideal as made me felt quite unsafe

Room was a good size, but not very clean and a bit rundown. Communication with the host wasn't great and no tea in the room. At the price paid, it was disappointing. Won't be staying again!

Clean room and staff was respectful…. All stuff left in the room was never touched and always had clean towels. Kitchen is good but the mini fridge seemed to not cool properly. We cooked everyday no issues at all and had many multiple shops around. We were a family of 5 and had more than enough room for luggage and to sleep comfortably since we had 3 beds.

Easy check in, friendly staff, clean, good location. Cheap