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  5. Hotel in Charlotte Street Hotel, Firmdale Hotels
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Charlotte Street Hotel, Firmdale Hotels

Hotels
9.6
/10
Exceptional
188 reviews

What Guests Say About Their Stay

marc
10.0
/ 10
The room was great. the service as well. I had a lot of guests coming to visit me there and they all loved it. Many meals. All great. Definitely will stay there again.
Laura
10.0
/ 10
I can't say enough about the staff at the Charlotte Street Hotel. They were friendly and attentive. They managed to check me in early after my transatlantic flight. They also stayed on top of getting my prescription glasses back from the driver from the airport before my stay ended. The interior design of the hotel was charming and unforgettable.
Andrea
10.0
/ 10
My first trip staying at the hotel. I would absolutely stay again. The area is fantastic. Great restaurant and shops, away from the traffic and tourists in soho. The staff was incredible. They had everything were incredibly helpful and friendly. And THE BED! So comfortable.
In the Area
See Map
15-17 Charlotte Street, Central London, London, England, W1T 1RJ

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Charlotte Street Hotel, Firmdale Hotels is a hotel is located at Central London. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around Charlotte Street Hotel, Firmdale Hotels

15-17 Charlotte Street, Central London, London, England, W1T 1RJ
Discover More Places
Others Charlotte Street Hotel, Firmdale Hotels
Others 2 Charlotte Street Hotel, Firmdale Hotels

Discover More About Charlotte Street Hotel, Firmdale Hotels

Location


Charlotte Street Hotel, Firmdale Hotels is a hotel is located at Central London.

About Charlotte Street Hotel, Firmdale Hotels

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Charlotte Street Hotel, Firmdale Hotels exclusively for you.

Charlotte Street Hotel, Firmdale Hotels is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Charlotte Street Hotel, Firmdale Hotels.

All facilities in Charlotte Street Hotel, Firmdale Hotels

Others Charlotte Street Hotel, Firmdale Hotels
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Fireplace in lobby
  • Terrace

Business Facilities

  • Meeting rooms
  • Conference room
  • Conference rooms

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Spa
  • Library

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting with surcharge

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Charlotte Street Hotel, Firmdale Hotels

Important Note
  • Fee for full breakfast: approximately GBP 28 per person
  • Secured valet parking fee: GBP 70 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 78.0 per night
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Charlotte Street Hotel, Firmdale Hotels
52
Number of floors in Charlotte Street Hotel, Firmdale Hotels
5
Another facilities in Charlotte Street Hotel, Firmdale Hotels
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Charlotte Street Hotel, Firmdale Hotels

What are available facilities at Charlotte Street Hotel, Firmdale Hotels?
There are top facilites at Charlotte Street Hotel, Firmdale Hotels such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Charlotte Street Hotel, Firmdale Hotels?
The standard check-in time at Charlotte Street Hotel, Firmdale Hotels is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Charlotte Street Hotel, Firmdale Hotels provide breakfast?
Yes, Charlotte Street Hotel, Firmdale Hotels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Charlotte Street Hotel, Firmdale Hotels have?
Charlotte Street Hotel, Firmdale Hotels is a 4.5-star hotel.
How many floors does Charlotte Street Hotel, Firmdale Hotels have?
Charlotte Street Hotel, Firmdale Hotels has 5 floors.
See All

More Reviews from Other Guests in Charlotte Street Hotel, Firmdale Hotels

Overall Ratings & Reviews Charlotte Street Hotel, Firmdale Hotels

Other sources (188)
9.6
Exceptional
From 188 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Charlotte Street Hotel, Firmdale Hotels

Number of reviews per page
20
40
Top reviews
marc
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was great. the service as well. I had a lot of guests coming to visit me there and they all loved it. Many meals. All great. Definitely will stay there again.
John
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I love the colorful rooms
Kara
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great spot - good restaurant and comfortable spacious room. Quiet too.
Laura
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I can't say enough about the staff at the Charlotte Street Hotel. They were friendly and attentive. They managed to check me in early after my transatlantic flight. They also stayed on top of getting my prescription glasses back from the driver from the airport before my stay ended. The interior design of the hotel was charming and unforgettable.
Read More
Andrea
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

My first trip staying at the hotel. I would absolutely stay again. The area is fantastic. Great restaurant and shops, away from the traffic and tourists in soho. The staff was incredible. They had everything were incredibly helpful and friendly. And THE BED! So comfortable.
Dana
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Perfect in every way, like a second home.
Dana
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Staying at Charlotte Street is a home away from home, as a Firmdale property the style and amenities are top notch and the staff is excellent. 10 out of 10 as always.
Christina
icon-Leisure
Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Whenever I’m in London, this is where I stay. Excellent hotel. Bustling restaurant and hotel lobby but once in your room it’s silent. Amazing acoustics in terms of noise. Super cozy and great breakfast. Highly recommend!
Rose
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Stunning! So gorgeous and special.
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

A beautiful hotel with outstanding service!
Andrew
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Excellent hotel, staff, restaurant and location.
Jeff
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

What a lovely, beautifully decorated place where the attentive staff enhances the experience.
John G
icon-Leisure
Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

A charming hotel! I plan to tell all my American friends about this gem of a hotel.
Bernard
icon-Business
Business
4.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Staff in restaurant was terrible rude. Even though staying in hotel we were not worthy to sit in the empty restaurant for a drink. I assume he runs the restaurant to maximize personal tips and I needed to give him £20 to sit in a restaurant at 1730 for a quick drink with my wife I complained to front desk and it drew blank looks. Assume they don't care so much. Also no coffee in room or common area, must go to restaurant and pay £5 for a cup. Owners apparently don't like coffee (weird). Rooms are heavily perfumed as are all toiletries. Avoid!
Read More
Jackie
icon-Business
Business
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

This is a great little luxury hotel with lots of character and individually beautifully decorated rooms. It's super comfortable and welcoming with helpful, knowledgeable staff. There are lots of excellent restaurants in the area. Great stay even if too brief.
wen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The staff is incredibly friendly and helpful. They make you feel important and ask about your day. The food is delicious . The rooms are creatively and beautifully decorated. It is a treat and complete pleasure to stay there.
Avraham
icon-Business
Business
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Excellent hotel on a charming street. Great location, friendly staff and lovely decor. Extremely well maintained and a pleasure. Will certainly be back!
Katina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

It’s a beautiful, immaculate hotel and the staff was polite, engaging and helpful. I can’t wait to return. I’m an American and visited London for the first time with my daughter.
Matthew
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Excellent Hotel. Amazing Service. One of the best hotels I have ever stayed at.
Marji
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Beautiful hotel in great location
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Charlotte Street Hotel, Firmdale Hotels

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Charlotte Street Hotel, Firmdale Hotels

Other sources (188)
9.6
Exceptional
From 188 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Charlotte Street Hotel, Firmdale Hotels

Number of reviews per page
20
40
Top reviews
marc
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was great. the service as well. I had a lot of guests coming to visit me there and they all loved it. Many meals. All great. Definitely will stay there again.
John
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I love the colorful rooms
Kara
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great spot - good restaurant and comfortable spacious room. Quiet too.
Laura
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I can't say enough about the staff at the Charlotte Street Hotel. They were friendly and attentive. They managed to check me in early after my transatlantic flight. They also stayed on top of getting my prescription glasses back from the driver from the airport before my stay ended. The interior design of the hotel was charming and unforgettable.
Read More
Andrea
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

My first trip staying at the hotel. I would absolutely stay again. The area is fantastic. Great restaurant and shops, away from the traffic and tourists in soho. The staff was incredible. They had everything were incredibly helpful and friendly. And THE BED! So comfortable.
Dana
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Perfect in every way, like a second home.
Dana
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Staying at Charlotte Street is a home away from home, as a Firmdale property the style and amenities are top notch and the staff is excellent. 10 out of 10 as always.
Christina
icon-Leisure
Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Whenever I’m in London, this is where I stay. Excellent hotel. Bustling restaurant and hotel lobby but once in your room it’s silent. Amazing acoustics in terms of noise. Super cozy and great breakfast. Highly recommend!
Rose
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Stunning! So gorgeous and special.
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

A beautiful hotel with outstanding service!
Andrew
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Excellent hotel, staff, restaurant and location.
Jeff
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

What a lovely, beautifully decorated place where the attentive staff enhances the experience.
John G
icon-Leisure
Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

A charming hotel! I plan to tell all my American friends about this gem of a hotel.
Bernard
icon-Business
Business
4.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Staff in restaurant was terrible rude. Even though staying in hotel we were not worthy to sit in the empty restaurant for a drink. I assume he runs the restaurant to maximize personal tips and I needed to give him £20 to sit in a restaurant at 1730 for a quick drink with my wife I complained to front desk and it drew blank looks. Assume they don't care so much. Also no coffee in room or common area, must go to restaurant and pay £5 for a cup. Owners apparently don't like coffee (weird). Rooms are heavily perfumed as are all toiletries. Avoid!
Read More
Jackie
icon-Business
Business
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

This is a great little luxury hotel with lots of character and individually beautifully decorated rooms. It's super comfortable and welcoming with helpful, knowledgeable staff. There are lots of excellent restaurants in the area. Great stay even if too brief.
wen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The staff is incredibly friendly and helpful. They make you feel important and ask about your day. The food is delicious . The rooms are creatively and beautifully decorated. It is a treat and complete pleasure to stay there.
Avraham
icon-Business
Business
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Excellent hotel on a charming street. Great location, friendly staff and lovely decor. Extremely well maintained and a pleasure. Will certainly be back!
Katina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

It’s a beautiful, immaculate hotel and the staff was polite, engaging and helpful. I can’t wait to return. I’m an American and visited London for the first time with my daughter.
Matthew
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Excellent Hotel. Amazing Service. One of the best hotels I have ever stayed at.
Marji
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Beautiful hotel in great location
Number of reviews per page
20
40