Holiday Inn Express CREWE, an IHG Hotel

A good price for a last minute booking.

Chosen for convenience to railway station - just a few minutes walk. Hotel has changed hands in last couple of years and needs a refresh, room a bit tired and dated. It was fine for a single night to get some sleep before an early start but no with no evening food it is really just a large B&B, albeit with a bar which I didn't try. Car park chargeable on an app only, and quite expensive - probably to deter railway traffic.

Hassan is always lovely, any issues and he sorts it strait away. Lovely bunch x

Clean and confortable, close to town centre. The manager of the hotel Hassam i think his name was, was very welcoming especially with my 8 year old daughter who has adhd.

All fine, but let down by the air conditioning system break down in all room. Very hot night!

Everything it’s good but the sofa bed it’s not comfortable for sleep because it’s bundles

Everything was 👌

An earlier breakfast start would be better for people who have to leave early say 6 30 am. Rooms clean and staff helpful and polite. Breakfast options very good.

Great

Got an email a few days before asking to check in online so i could get a door code, there was no link to actually check in though! When i arrived the guy on reception was friendly but was having trouble getting my room details on his device which caused some delay. The air con in the room had a fault code displayed and didn't work, a small fan was provided, but not much use when they had the window closed and the air con control box said it was 30c! Shower was good and removed the sweat in the morning. This used to be a semi-decent Holiday Inn Express, now a disappointing last resort in the OYO range!

Reasonable price and facilities. Spacious room good bed and bedding. Good ensuite facility. Kettle with provisions and TV. Downside was creaky floorboards in room and adjacent rooms made it sound as if people were moving about in your room. Minor niggle but noticeable.

Modern clean hotel

Rhebsite is in a great location. My room was comfortable. Unfortunately there was no air conditioning and the widow didnt open on a hot day. The manager found me a fan however i did not sleep well in the hot box. Othwrwuse all ok

Very noisy, you can hear everyone through the rooms. Otherwise, it was a very decent hotel with very limited staff

New owners of hotel very helpful.

Staff were friendly and helpful and were happy to help with any questions or if you needed any extras. The overall hotel rooms could do with a deep clean and some paint touch ups

Very comfortable and clean room was a bit dated very quiet

We have stayed at this property several times and have had a very enjoyable visit.

Hotel great location. It needs a bit of TLC nothing major but simple things would make a massive difference. Room had a balcony which we loved would stay again.

After a delayed train we were unable to contact the hotel to ask for a late check-in. We were therefore unable to check in and unable to get a refund.