What are the guest reviews for Hotel Bannatyne Durham?

Hotel Bannatyne Durham is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Bannatyne Durham

Name: Hotel Bannatyne Durham
Address: Eden Terrace, Belmont, County Durham, England, DH1 2HJ, Eden Terrace, DH1 2HJ, England
Rating: 8

Hotels

8.0

/10

Very Good

908 reviews

What Guests Say About Their Stay

Neil

10.0

/ 10

Did not have breakfast we were up and away early Bed was comfy, used a local pub for food at night 5 mins walk, The Sportsman.

Natalie

10.0

/ 10

Comfortable clean friendly. The reception staff were delightful and so very helpful

Bev

10.0

/ 10

Great positive experience. The room was every thing I needed and the staff were very helpful. It was great to have the spa next door which is why I came to this hotel

In the Area

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Eden Terrace, Belmont, County Durham, England, DH1 2HJ

Main Facilities

24-Hour Front Desk

Parking

WiFi

Elevator

Hotel Bannatyne Durham is located in area / city Belmont. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hotel Bannatyne Durham

Eden Terrace, Belmont, County Durham, England, DH1 2HJ

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Discover More About Hotel Bannatyne Durham

General

Near Adventure Valley

Location

With a stay at Hotel Bannatyne Durham in Durham, you'll be within a 5-minute drive of Durham University and St. Nicholas Church. This spa hotel is 2.2 mi (3.5 km) from Gala Theatre Durham and 2.2 mi (3.5 km) from Durham Indoor Market.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Gala Theatre Durham - 2.8 km / 1.7 mi
St. Nicholas Church - 2.9 km / 1.8 mi
Durham Indoor Market - 2.9 km / 1.8 mi
Durham World Heritage Site Visitor Centre - 3 km / 1.8 mi
Palace Green - 3 km / 1.9 mi
Palace Green Library - 3.1 km / 1.9 mi
Durham Castle - 3.1 km / 1.9 mi
Durham Heritage Centre and Museum - 3.1 km / 1.9 mi
Durham Cathedral - 3.2 km / 2 mi
Old Fulling Mill Museum of Archaeology - 3.4 km / 2.1 mi
Crook Hall and Gardens - 3.5 km / 2.2 mi
Durham University - 3.5 km / 2.2 mi
Adventure Valley - 3.7 km / 2.3 mi
Oriental Museum - 4.6 km / 2.9 mi
Durham Botanic Garden - 4.7 km / 2.9 mi

The nearest airports are:
Newcastle Intl. Airport (NCL) - 39.7 km / 24.6 mi
Durham (MME-Teesside Intl.) - 38.4 km / 23.8 mi

The preferred airport for Hotel Bannatyne Durham is Newcastle Intl. Airport (NCL).

Renovations

The following facilities are closed seasonally each year. They will be closed from December 25 to December 27:

Dining venue(s)
Fitness facilities
Swimming pool

The following facilities are closed on New Year's Day:

Dining venue(s)
Fitness facilities
Swimming pool

Facilities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a steam room and a fitness center. This hotel also features complimentary wireless internet access and a hair salon.

Business Facilities

Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.

Dining

Grab a bite from the snack bar/deli serving guests of Hotel Bannatyne Durham. Quench your thirst with your favorite drink at the bar/lounge.

Rooms

Make yourself at home in one of the 50 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

All facilities in Hotel Bannatyne Durham

Entertainment Facility

Fitness Center

Functional Hall

Lobby

Exterior

Things to Do

Spa
Steam room

Accessibilty

Accessible parking
Accessible path of travel

Public Facilities

Smoke-free area
Elevator

Hotel Services

Luggage storage
24-hour Receptionist

Food and Drinks

Snack bar

Connectivity

Free WiFi

General

Parking

Nearby Facilities

Hair salon

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hotel Bannatyne Durham

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO

Facilities fee: GBP 15 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 11:00
Available rooms at Hotel Bannatyne Durham	50
Another facilities in Hotel Bannatyne Durham	Spa, Steam room, Accessible parking, Accessible path of travel, Smoke-free area

Frequently asked question in Hotel Bannatyne Durham

What are available facilities at Hotel Bannatyne Durham?

There are top facilites at Hotel Bannatyne Durham such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Bannatyne Durham?

The standard check-in time at Hotel Bannatyne Durham is starting from From 15:00 while the latest check-out time is at Before 11:00

How many stars does Hotel Bannatyne Durham have?

Hotel Bannatyne Durham is a 3.0-star hotel.

How many rooms does Hotel Bannatyne Durham have?

Hotel Bannatyne Durham has 50 rooms in total.

Is there parking at Hotel Bannatyne Durham?

Yes, Hotel Bannatyne Durham provides a car park. Please contact the property directly for more details.

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More Reviews from Other Guests in Hotel Bannatyne Durham

Overall Ratings & Reviews Hotel Bannatyne Durham

Other sources (908)

8.0

Very Good

From 908 reviews

Cleanliness

8.4

Room Comfort

8.0

Location

8.0

Service and Facilites

8.6

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Traveler Reviews Hotel Bannatyne Durham

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Top reviews

Tracey

Business

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Nice, clean hotel

Lucy

with Partner

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Thanks for the special room. It was lovely.

Michael

Business

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

really clean room and helpful staff

Lucy

with Partner

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Love it here thank you

carole

Friends and Family Family

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

No breakfast offered

Iain

6.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Fine, if a bit "Partridge"

John Terence

Leisure with Partner

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

The food service in the Spa cafe and bar was poor. The staff seemed to be unfamiliar with areas of the job, attendance to potential customers poor at times, i.e, serving staff not behind the counter but in the kitchen area no means of calling them, e.g. a bell, ordered food detail wrong more than once, long waiting time for drinks and food. Observed servive staff handling unwrapped baked goods items with bare hands, not using tongs. Overall cafe service was poor.

Steve

Leisure

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Room was clean and comfortable

Neil

Business

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Did not have breakfast we were up and away early Bed was comfy, used a local pub for food at night 5 mins walk, The Sportsman.

Natalie

with Partner

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Comfortable clean friendly. The reception staff were delightful and so very helpful

Martynas

Business

6.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Check-in was good, but the toilet was a bit of a problem. The flush buttons didn’t work; you needed both hands and pressed both buttons to flush. I had to take a shower before going to sleep, and the water drained so slowly that I had to switch it off to wait for it to drain, afraid it would overflow. Standing in water was unpleasant, but the worst part was that I went to the receptionist to complain, and she explained that the flushes would be gradually changed throughout the hotel (I won’t comment on that). She also said someone would look into the water issue. After a long day at work, I returned and asked a new receptionist if the problem had been fixed. She didn’t know anything; no one had mentioned it before, and nothing was written in the book. She said she would speak with the manager tomorrow. (I was there for three nights, and no one came to fix or talk to me. I can’t understand how a hotel like this, without breakfast (I know I had to go to the spa), can have three stars. Unfortunately, it was the worst stay of the year for me.)

Steve

Business

8.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Pleasant spacious room with comfortable bed. Dated decor. Restaurant is across the car park in the health club not in the hotel itself.

Suzanne

Leisure Family

6.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

The spa is in a different building and closes at 8pm at the weekend. Breakfast took 40 minutes from the spa restaurant, allow plenty of time. Fire alarm went off at 1.15am, no reason given when checked out. Rooms are clean with usual tea/coffee facilities. Large walk in shower. 7-8minute drive away from Durham City Centre.

anil

Leisure Family

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Polite staff and clean room.

richard

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Very clean hotel with helpful staff

Steve

Friends and Family Family

10.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

All as described/expected

Joyce

Leisure with Partner

8.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

The bed and pillows were extremely comfortable. Nice big room which was well furnished with everything you need.

Caroline

Leisure Family

6.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Staff were very welcoming and also helpful over the phone.

Clare

6.0

/10

Reviewed 38 week(s) ago

Hotels.com verified review

Comfortable bed, decent size room but for the price it feels very tired , a bit worn as a hotel , tea and coffee provided but again for the price it is missing some finer details, better room decor, need biscuits with drinks . And maybe bottled water? , just a bit basic and defo not worth the price unfortunately.

Neil

Leisure with Partner

4.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Vomit stains on the carpets. Hadn't been cleaned up properly.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia