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Leonardo Hotel Newcastle Quayside

Hotels
7.8
/10
Pleasant
929 reviews

What Guests Say About Their Stay

monica
10.0
/ 10
Lovely spot. Hospitality of team tremendous. Would definitely come back again..
Adrian
10.0
/ 10
A very good hotel. Lovely and clean. Check in was efficient and a good experience. Staff were very good. The room was excellent and very clean.
Courtney
10.0
/ 10
Good stay overall. No major faults or complaints. Staff were friendly on arrival, room was clean, beds comfy. Only fault was my Mum broke her toe as they hadn’t put the bed fully together and she hadn’t noticed until she tripped on it and her toe is now broke lol. But apart from that the stay was good.
In the Area
See Map
South Shore Road, Gateshead, England, NE8 3AE

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Leonardo Hotel Newcastle Quayside is a good choice when you are visiting Gateshead. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Leonardo Hotel Newcastle Quayside

South Shore Road, Gateshead, England, NE8 3AE
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Discover More About Leonardo Hotel Newcastle Quayside

Location


Staying at Leonardo Hotel Newcastle Quayside is a good choice when you are visiting Gateshead.

About Leonardo Hotel Newcastle Quayside

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Leonardo Hotel Newcastle Quayside exclusively for you.

Get precious and unforgettable moment during your stay at Leonardo Hotel Newcastle Quayside.

All facilities in Leonardo Hotel Newcastle Quayside

Others Leonardo Hotel Newcastle Quayside
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Newspaper in lobby

General

  • Banquet
  • Parking
  • Parking (surcharge)

Food and Drinks

  • Breakfast
  • Bar

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Leonardo Hotel Newcastle Quayside

Important Note
  • Fee for buffet breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Leonardo Hotel Newcastle Quayside
203
Number of floors in Leonardo Hotel Newcastle Quayside
4
Another facilities in Leonardo Hotel Newcastle Quayside
Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby

Frequently asked question in Leonardo Hotel Newcastle Quayside

What are available facilities at Leonardo Hotel Newcastle Quayside?
There are top facilites at Leonardo Hotel Newcastle Quayside such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Leonardo Hotel Newcastle Quayside?
The standard check-in time at Leonardo Hotel Newcastle Quayside is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Leonardo Hotel Newcastle Quayside provide breakfast?
Yes, Leonardo Hotel Newcastle Quayside provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Leonardo Hotel Newcastle Quayside have?
Leonardo Hotel Newcastle Quayside is a 4.0-star hotel.
How many floors does Leonardo Hotel Newcastle Quayside have?
Leonardo Hotel Newcastle Quayside has 4 floors.
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More Reviews from Other Guests in Leonardo Hotel Newcastle Quayside

Overall Ratings & Reviews Leonardo Hotel Newcastle Quayside

Other sources (929)
7.8
Pleasant
From 929 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Leonardo Hotel Newcastle Quayside

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

After we had checked-out, one of our friends discovered she had left 2 diamond rings at the hotel. We phoned the hotel and the staff quickly found the rings and put our minds at rest. We returned and collected the rings. Very impressed and thankful for the help of staff.
Verified traveler
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

On a hot day/night had hoped the air con would cool the room down. Got more cool air from a hand fan that the air con. Room 441 needs a new bulb in the light outside bathroom.
Holly
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I booked this Leonardo after staying at the Leonardo in Belfast city centre in 2024. Belfast was phenomenally clean and updated, this one feels a bit tired and with that, a little less clean, but generally okay. The bed and bedroom were clean, it was just the carpets and bathroom.
Ianeileen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice central property in Newcastle x
John
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Limited parking and not enough room in the dining room at breakfast.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel , but its in in an industrial estate. Struggled to find a local shop within walking distance. Selection of drinks in hotel bar not great no coke just pepsi max . Room had an interconnected door to our neighbours, who were VERY LOUD ! Breakfast was good and the beds were beyond comfortable, the bathrooms were adequate, however dated. Parking diobolical ! No spaces at hotel and other parking options meant walking up a steep hill. So parked on baltic car park 30.00 !!
Read More
Louise
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely staff - very helpful. Outside areas are under development so very derelict with lots of waste ground. Nice tidy room but some communal areas needed a bit of attention (dirty windows). Great location in the riverside.
Carl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Comfortable
Carl
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Stayed for 3 nights which we do every year for a celebration. We asked ahead for room 336 a superior triple but when we called on the morning of our planned stay we were told rooms cannot be reserved by number!? Luckily we arrived and we were give 236 on floor two. The views not as good as it’s not that high and you hear traffic going by. We also asked everyday for our room to be cleaned. We put a please clean my room sign on the door handle for staff to see. The room was never cleaned!? How is that possible in a big chain hotel? Staff were lovely too but nothing gets done sadly let down this year
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Alistair
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Bed was too soft and lack of a top sheet when it's very warm isn't great. Breakfast choices were poor. No vegetarian sausages. No pastries left. Who has roast potatoes for breakfast?! Not sufficient parking spaces and no non slip mat in the bath. But, we did get a river view as requesed.
Glynn
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Parking horrendous, breakfast poor.
Jiten
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Reasonably good service. Had a nice fish and chips one evening. And a decent breakfast roll too. Decent location close to millennium bridge. Limited parking. Few minor things. Fan in bathroom wasn’t working. Pumps on shower gel and shampoo were broken.
Emma
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Property was within walking distance to Newcastle City Centre, parking was easy and bed was comfortable. Only downside was that our toilet didnt flush properly which we reported when we left. Would stay here again. Breakfast was 7/10
Kayleigh
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was dirty and small for 2 adults and a baby when you need to have pram and cot in the room was unable to move about. Very dusty in the room hasnt been cleaned properly at all. Limescale on shower head, dirt behind tap, tiles dirty, hole in carpet and pillow case. I only notice the pile of dust behind the chair the night before going home and figured out why i had to take my allergy tablets.
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katrina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Easy and cheap parking in a quite area next to the Tyne nice view
Samuel
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean and quiet
Yvonne
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean and close to city centre
donna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location ✨️✨️ Just the rooms very warm air con has to be unlocked via reception would be better if was unlocked anyway then just randomly turns of as on a timer would be better if they let you have control. I rang day before regarding a fan they said they provided so left at home. No fan available on day 1 got 1 on day 2 and it was on its way out did not nothing. So had to buy 1 from argos which was frustrating as i did ring up, as was there for 4 nights you do need a fan rooms very warm and stuffy makes it very gard to sleep. Other than that a lovely hotel but was looking forward to a good sleep
Read More
Jane
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hotel nice good price and comfortable but shocking parking situation
Ellie
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hotel in great location. Not a far walk away from the city . parking was located right outside the hotel which was great . Rooms were very basic and were needing a freshen up . Bathroom wasn’t very clean and the shower was blocked and made the bathroom soaking wet . Reception staff were lovely
Number of reviews per page
20
40

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Others 4 Leonardo Hotel Newcastle Quayside

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Overall Ratings & Reviews Leonardo Hotel Newcastle Quayside

Other sources (929)
7.8
Pleasant
From 929 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Leonardo Hotel Newcastle Quayside

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

After we had checked-out, one of our friends discovered she had left 2 diamond rings at the hotel. We phoned the hotel and the staff quickly found the rings and put our minds at rest. We returned and collected the rings. Very impressed and thankful for the help of staff.
Verified traveler
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

On a hot day/night had hoped the air con would cool the room down. Got more cool air from a hand fan that the air con. Room 441 needs a new bulb in the light outside bathroom.
Holly
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I booked this Leonardo after staying at the Leonardo in Belfast city centre in 2024. Belfast was phenomenally clean and updated, this one feels a bit tired and with that, a little less clean, but generally okay. The bed and bedroom were clean, it was just the carpets and bathroom.
Ianeileen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice central property in Newcastle x
John
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Limited parking and not enough room in the dining room at breakfast.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel , but its in in an industrial estate. Struggled to find a local shop within walking distance. Selection of drinks in hotel bar not great no coke just pepsi max . Room had an interconnected door to our neighbours, who were VERY LOUD ! Breakfast was good and the beds were beyond comfortable, the bathrooms were adequate, however dated. Parking diobolical ! No spaces at hotel and other parking options meant walking up a steep hill. So parked on baltic car park 30.00 !!
Read More
Louise
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely staff - very helpful. Outside areas are under development so very derelict with lots of waste ground. Nice tidy room but some communal areas needed a bit of attention (dirty windows). Great location in the riverside.
Carl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Comfortable
Carl
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Stayed for 3 nights which we do every year for a celebration. We asked ahead for room 336 a superior triple but when we called on the morning of our planned stay we were told rooms cannot be reserved by number!? Luckily we arrived and we were give 236 on floor two. The views not as good as it’s not that high and you hear traffic going by. We also asked everyday for our room to be cleaned. We put a please clean my room sign on the door handle for staff to see. The room was never cleaned!? How is that possible in a big chain hotel? Staff were lovely too but nothing gets done sadly let down this year
Read More
Alistair
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Bed was too soft and lack of a top sheet when it's very warm isn't great. Breakfast choices were poor. No vegetarian sausages. No pastries left. Who has roast potatoes for breakfast?! Not sufficient parking spaces and no non slip mat in the bath. But, we did get a river view as requesed.
Glynn
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Parking horrendous, breakfast poor.
Jiten
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Reasonably good service. Had a nice fish and chips one evening. And a decent breakfast roll too. Decent location close to millennium bridge. Limited parking. Few minor things. Fan in bathroom wasn’t working. Pumps on shower gel and shampoo were broken.
Emma
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Property was within walking distance to Newcastle City Centre, parking was easy and bed was comfortable. Only downside was that our toilet didnt flush properly which we reported when we left. Would stay here again. Breakfast was 7/10
Kayleigh
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was dirty and small for 2 adults and a baby when you need to have pram and cot in the room was unable to move about. Very dusty in the room hasnt been cleaned properly at all. Limescale on shower head, dirt behind tap, tiles dirty, hole in carpet and pillow case. I only notice the pile of dust behind the chair the night before going home and figured out why i had to take my allergy tablets.
Read More
katrina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Easy and cheap parking in a quite area next to the Tyne nice view
Samuel
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean and quiet
Yvonne
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean and close to city centre
donna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location ✨️✨️ Just the rooms very warm air con has to be unlocked via reception would be better if was unlocked anyway then just randomly turns of as on a timer would be better if they let you have control. I rang day before regarding a fan they said they provided so left at home. No fan available on day 1 got 1 on day 2 and it was on its way out did not nothing. So had to buy 1 from argos which was frustrating as i did ring up, as was there for 4 nights you do need a fan rooms very warm and stuffy makes it very gard to sleep. Other than that a lovely hotel but was looking forward to a good sleep
Read More
Jane
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hotel nice good price and comfortable but shocking parking situation
Ellie
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hotel in great location. Not a far walk away from the city . parking was located right outside the hotel which was great . Rooms were very basic and were needing a freshen up . Bathroom wasn’t very clean and the shower was blocked and made the bathroom soaking wet . Reception staff were lovely
Number of reviews per page
20
40