Motel One London - Tower Hill

Lovely hotel, friendly staff, very clean. Will definitely stay there again.

I recently stayed at Motel One, and while the experience had its highlights, there were some notable drawbacks. The location is absolutely fantastic . The room was spacious enough, and the bathroom was equally well-sized, both maintained at a high level of cleanliness, which I appreciated. However, one issue really stood out: the pillows had an unpleasant odor, like greasy, unwashed hair or a lingering human smell. Despite the pillowcases clearly being clean, it seems the smell was embedded in the pillows themselves, which was off-putting and affected my comfort. The staff was polite but came across as somewhat arrogant, almost as if they were doing me a favor by allowing me to stay there. This attitude detracted from the overall hospitality experience. The breakfast was decent, with a good selection, but the setup was problematic. There’s no proper restaurant—just a bar area with limited seating, which wasn’t sufficient for the number of guests. People had to wait for a spot, and the bar-style tables were awkward and impractical for a meal like breakfast. For the price and in this prime location, I expected a bit more polish and attention to detail. You could likely find a hotel with better overall quality in the same area for a similar cost. That said, the stay wasn’t bad—great location and clean facilities helped balance things out—but it didn’t fully meet expectations. I’d recommend

Brilliant location, and a brilliant price. The staff were all pleasant and helpful.

Great location to stay in. Nice quiet room. Stayed in 221 and the shower leaked and the flush on the toilet was continuous. Have to press it twice to turn it off. Other than that great stay. Will stay again.

Great hotel in a brilliant location, close to the river and great tube /DLR access. Rooms are simple but everything you might need, staff are helpful and friendly and the bar is very comfortable too

Stayed in a few Motel Ones now. I think they are great. My gripe with all of them is the lack of storage in the bedrooms along with them not being very well laid out for women doing their hair - never a dressing table with mirror above.

Excellent value for money and great location. Rooms good size clean and comfortable. Great facilities and lounge area

Definitely would recommend

A very nice hotel. Clean rooms, great location, good breakfast, and helpful staff. I would definitely recommend this hotel when traveling to London.

Great check in and room ready for me at 11am. Thank you 😊

Had another great stay. 4 minute walk from Aldgate tube station.

For the price the rooms are just okay. Location is great and service is lovely

Just needs

Easy access, clean hotel with polite staff

Amazing customer service and beautiful hotel

Great hotel for the price in a good location.

The room had an awful view, unlike my last two stays. Tried to change but couldn't.

Very easy access to the underground. The place is beautiful and very welcoming.

The hotel is becoming outdated. Shower head is leaking, toilet flush not working properly, constantly leaking and if the room is near the lift it gets quite noisy.

Amazing