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The Castle Hotel
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7.6
Pleasant
214 reviews
What Guests Say About Their Stay
Paul
10.0
/ 10
Perfect place to stop over prior to ferry or Chunnel crossing. Not too far to walk into town although it’s uphill all the way back. Friendly staff and very welcoming.
Gary
10.0
/ 10
Hotel was in the last few days of ownership before handover to new owners. Old owners were pleasant enough, but I felt we got the minimum acceptable service.
We had stayed twice before, but it made no difference. Minimum acceptable service means Average Star Marking.
Anne
10.0
/ 10
This small hotel is clean and friendly. The food is all freshly prepared and cooked for each order. It was very tasty and well presented. Owners and staff are friendly and welcoming.
They also welcome, for a small charge, well behaved dogs which is great if you own a pet that you cannot leave at home with someone else. Our little dog loved the area and there was a nice walk close by.
In the Area
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The Green, Saltwood, Hythe, Shepway District, Kent, England, CT21 4AJ
Main Facilities
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Parking
What's around The Castle Hotel
The Green, Saltwood, Hythe, Shepway District, Kent, England, CT21 4AJ
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Discover More About The Castle Hotel
General
Near Brockhill Park Performing Arts College
Location
When you stay at The Castle Hotel in Hythe, you'll be by the sea, within a 10-minute walk of Brockhill Park Performing Arts College and Brockhill Country Park. This hotel is 15 mi (24.2 km) from Dover Castle and 15.2 mi (24.5 km) from White Cliffs of Dover.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Brockhill Park Performing Arts College - 0.6 km / 0.3 mi
Brockhill Country Park - 0.6 km / 0.4 mi
Crypt of St. Leonard - 1.2 km / 0.7 mi
St Leonard's Church - 1.2 km / 0.7 mi
The Royal Military Canal - 1.5 km / 0.9 mi
Hythe Beach - 2 km / 1.2 mi
Hythe Pool - 2.2 km / 1.4 mi
Mercure Hythe Imperial Spa Naturel - 2.3 km / 1.4 mi
Kent Downs - 2.4 km / 1.5 mi
Fisherman's Beach - 2.4 km / 1.5 mi
Sene Valley Golf Club - 2.6 km / 1.6 mi
Folkestone Racecourse - 3.7 km / 2.3 mi
Sandgate Beach - 3.7 km / 2.3 mi
Lympne Castle - 4.5 km / 2.8 mi
Sandgate Castle - 5.8 km / 3.6 mi
The preferred airport for The Castle Hotel is Gatwick Airport (LGW) - 113.8 km / 70.7 mi
Facilities
This smoke-free hotel features complimentary parking nearby and hiking/biking trails nearby.
Dining
You can enjoy a meal at the restaurant serving the guests of The Castle Hotel, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.
Rooms
Make yourself at home in one of the 6 guestrooms. Bathrooms have showers and hair dryers. Conveniences include coffee/tea makers, and irons/ironing boards can be requested.
All facilities in The Castle Hotel
Fitness Center
Lobby
Exterior
Bedroom
Others
Food and Drinks
- Breakfast
- Snack bar
Connectivity
- Free WiFi
General
- Parking
Public Facilities
- Parking
- Smoke-free area
- Coffee/tea in lobby
Hotel Services
- Welcoming drinks
Accommodation Policy & General Information in The Castle Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
Pets
Service Animals Allowed
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - 20:00 - to 10:30 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Castle Hotel | 6 |
Another facilities in The Castle Hotel | Breakfast, Snack bar, Free WiFi, Parking, Parking |
Frequently asked question in The Castle Hotel
What is normal check-in & check-out time at The Castle Hotel?
The standard check-in time at The Castle Hotel is starting from 15:00 - 20:00 while the latest check-out time is at Before 10:30
Does The Castle Hotel provide breakfast?
Yes, The Castle Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Castle Hotel have?
The Castle Hotel is a 3.0-star hotel.
How many rooms does The Castle Hotel have?
The Castle Hotel has 6 rooms in total.
What are the guest reviews for The Castle Hotel?
The Castle Hotel is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in The Castle Hotel
Overall Ratings & Reviews The Castle Hotel
Other sources (214)
7.6
Pleasant
From 214 reviews
Cleanliness
7.6
Room Comfort
7.4
Location
8.8
Service and Facilites
8.6
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Traveler Reviews The Castle Hotel
Number of reviews per page
20
40
Top reviews
Rhiannon
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
I really wanted to support a local business, but this whole stay was bizarre and inhabitable, I would not recommend booking unless some serious refurbishment has happened and this should be taken off of hotels.com as a option.
Upon arrival the pub was locked so we had to wait around for this to open.
The pub needs some serious renovations and a lot of garbage was laid around the outside area, including a TV cardboard box stuffed with rubbish and litter all around the back entrance. We were then shown to our room and went through a corridor full of random stuff such as picture frames, dog leads, washing baskets, toys etc.
When we were shown to our room, which the guy mentioned had an extra single bed in because a desk was there before but broke so they have put a bed there for now... the bed had random tv boxes and wires on it in a pile.
In addition to this, the walls were dirty, the bathroom stunk with a macerator in it which didn't flush properly, thank god the window was open for the smell which was unbearable, even if the window was wedged open with a dog toy. This window also had a glass pane missing so even if we were to put the window up we would still have a breeze/if it rained we would have been wet as the bed was right in front of the smashed window.
The bins in the bathroom weren't emptied prior to us using the room.
The tea and coffee station also had a half dismantled lamp on there with a lightbulb half out a packet.
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Mark
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Was overpriced for a very basic room that was noisy up until the pub had shut (I realise the rooms are above a pub but I stayed in another pub BnB the night before that was a lot quieter). Breakfast is extra on top of a high end price for this type of accomodation. Staff were helpful. So it gets an OK score rather than anything higher.
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Sue
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Very clean room with plenty of tea making facilities and lots of hot water, fluffy towels and a comfortable bed. Helpful full length mirror in bedroom.
Some of the communal areas look a bit tired, but staff welcoming and room was great for my needs (staying overnight in area ready for family get together).
Great location for Hythe and walk along seafront short drive away.
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Michelle
with Partner
6.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
Friendly staff, convenient location from Port Lympne, not far from town centre, sky tv. However, very weak WiFi, room very small and needs some TLC. Was handy for the night but glad I used my Tesco points and didn’t spend my money.
I think from other reviews it has just been taken over, so will be given a makeover soon.
Paul
Friends and family with Friends
10.0
/10
Reviewed 60 week(s) ago
Hotels.com verified review
Perfect place to stop over prior to ferry or Chunnel crossing. Not too far to walk into town although it’s uphill all the way back. Friendly staff and very welcoming.
Gary
Friends and family Family
10.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
Hotel was in the last few days of ownership before handover to new owners. Old owners were pleasant enough, but I felt we got the minimum acceptable service.
We had stayed twice before, but it made no difference. Minimum acceptable service means Average Star Marking.
moira
Friends and family Family
8.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
Had a twin bed room with my daughter for 2 nights. Room and beds were ok and in a quiet area apart from a few other guests who were quite noisy. Bit disappointed that the kitchen was not in use as we had a very long journey. Staff were very nice and helpful
John
Friends and family Family
6.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
Arrived to find there was no food available at the hotel. Nothing to communicate this beforehand.
There was also no WiFi and no communication about this beforehand either
Macerator in a few of the rooms too so super noisy not just ours but everyone else's at all hours especially with the early start we had the morning afterwards
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Terence
Friends and family Family
4.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
I need to start with the fact that the property has only been taken over in the past week but they did said they had managed to clean the room
Arriving at 6.30pm we were told that there was no kitchen service, no chef and they could get us a continental style breakfast in the morning if we chose. Asking about eating that evening they said most places closed at 4,5 and 6 on a Sunday and didn’t recommend anywhere to try
Taken to the room via creaky and dusty corridors we entered our family room with en suite macerator plumbing
The room had spiders in the corners, un ironed bedding, fusty towels, some of the ceiling hanging down and cobwebs on the wall
( the bed was very comfy)
At 5am the room began to leak and dripped for 1 hour leaving a big water mark
No- one could flush the toilet in the night as it made such a loud and long noise
In the morning we tried to find someone to tell but only the cleaner could be found and she said she would tell the manager
When we arrived they took our £110 payment and must have known some of these issues
We wish the new owners well with their renovations but they should not have opened this early or if so, adjusted the price accordingly and thought of solutions to offer to solve guests problems ( they did say we could order a takeaway!)
We will not be staying again or recommending it to anyone else - Sorry
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Richard
8.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
All round good and set in a lovely and interesting village very close to the Shuttle terminal.
Malcolm
Leisure
4.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Property in poor repair and gardens overgrown and not looked after
Food very basic
The bar shut at 20.30hrs after the locals left, asked to have our drinks in our bedroom and made feel uncomfortable until we finished our drink
Pamela
Leisure Family
10.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Great stay and lovely food.
Christine
with Partner
10.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
Comfortable stay in good location. Hospitable and friendly.
Scott
Friends and family Family
4.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
The hotel is very tired, it needs a lick of paint everywhere. All of the staff kept saying how busy they were but the hotel didn't look busy at all. The beds were uncomfortable, the shower is tiny and the bed for my daughter had no headboard.
We were asked if we wanted breakfast, I said I don't know yet and I was told that I needed to make a decision straight away.
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Anne
Friends and family with Friends
10.0
/10
Reviewed 81 week(s) ago
Hotels.com verified review
This small hotel is clean and friendly. The food is all freshly prepared and cooked for each order. It was very tasty and well presented. Owners and staff are friendly and welcoming.
They also welcome, for a small charge, well behaved dogs which is great if you own a pet that you cannot leave at home with someone else. Our little dog loved the area and there was a nice walk close by.
Read More
Paul
Leisure with Partner
8.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
Property upgrade in progress. Accommodation fine.
Pub area very welcoming. Good English breakfast. Lovely hosts.
Verified traveler
Business
6.0
/10
Reviewed 89 week(s) ago
Hotels.com verified review
Ok, but a very cold room
Paul
Leisure with Partner
10.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
Owners very welcoming and accommodating.
Rooms clean and pleasant.
Great food. Great real ales and cider.
Verified traveler
with Partner
4.0
/10
Reviewed 96 week(s) ago
Hotels.com verified review
Shabby hotel, old fashioned room, horrible bathroom. NOT as photos suggested! No food. No parking. No wonder the pub was empty. Shan't go there again despite proximity to Le Shuttle.
Siobhan
Friends and family Family
6.0
/10
Reviewed 104 week(s) ago
Hotels.com verified review
A two night stay away. The room was a nice size.
The carpark is shared with village, so the first night we had to park on the road.
The checking in times are strict, as the bar/ pub closes.
Number of reviews per page
20
40
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