voco LETCHWORTH HALL by IHG, an IHG Hotel

Even though they were clearly having major refurbishment works, the surroundings were lovely. Clean and lovely aroma as we came in. Calm and enjoyable.

Very nice staff, helpful and welcoming making for a very pleasant stay. Lovely breakfast, coffee and food options. The double room was large and had a comfortable bed. The shower was great and the bathroom very clean. Great place to stay.

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The water was barely warm when taking a shower.

It is being refurbished so I look forward to maybe staying when it’s done to see it at it’s best, but the staff was all friendly & helpful couldn’t do enough for you

Great

Bed was a bit soft when laying down, this was the only negative thing of the hotel. The grounds were beautiful to look at and to walk around.

I had a lovely one night stay. The bath and shower were fabulous and the bed / room was very comfortable with everything I needed. All staff were wonderful. The gym access was also a nice treat. Would stay again. Thank you

Lovely friendly, helpful staff places always lovely and clean and up-to-date.

Room Was unbearably hot and temp control On radiators didn’t work also suite we booked was difficult stair cases to get to with various different levels / trip hazards not ideal for my husband with knee problems

A charming, well-run hotel in a peacfeul setting. My room was impressively large, a very big bed and was immaculately clean. The staff are welcoming and helpful, the breakfast was a full variety and delicious.

The room was cold and bathroom even colder - I didn’t have a shower!

Stayed here multiple times and always greeted with a friendly smile and helpful staff

We paid £180 for a room with no breakfast.....it wasnt great.... it was pleasant but i wouldnt rush back..... we ate out so didnt try the food....

For the price, I felt that the room was not as good as I would have liked. Wi-fi poor, or non existent. None in the room, even though they say that they have fast wi-fi. Room was clean as was the hotel Breakfast, whilst plentiful and looked reasonable was tasteless. I felt that the bar was expensive. A small bottle of water about £4. I did not see what I was getting extra to a premier inn which which would have cost less.

Nice hotel, great staff and very comfortable. Good nights sleep.

A bit expensive for what it was. But comfortable and staff were lovely.

Clean

Beds very uncomfortable, 2 singles put together to make king size, so kept falling into crack inbetween beds. window wouldnt open, we called reception and they said they would get back to us which they didnt.

The lady on reception upgraded me to a King room from a Queen. Very friendly, arranged a taxi for me, as due to the local council Uber's don't go from there. Room service was good, food lovely. Breakfast, great selection & the lady & gentleman there today were very welcoming. The gentleman in a very smart suit was old school, I hope he doesn't mind me saying that but he was full of the traditional values of the hotel, he has worked there for 40 years. Will be back thank you.