Appart'City Classic Genève – Gaillard

Unhygienic, noisy and this property is in France so you have to pay for the public transport whereas if you are staying in Geneva you don't have to pay for public transport.

The photos used to advertise the room showed clean, modern spaces with wooden flooring, giving the impression of a well-maintained environment. In reality, what we experienced was completely different: • The room had heavily stained carpets, which gave the impression of poor hygiene. • Several plug sockets were dislodged from the walls, which appeared unsafe and posed a potential electrical hazard. • The hairdryer was rusted and emitted a burning smell when used, making it unsafe and unusable. • One of the pillows had a visible stain, further contributing to the overall feeling that the room was not clean or properly maintained. This was not only deeply disappointing but also unacceptable from a health and safety perspective. It is clear that the room provided was not the one we thought we were booking, based on your published photos and descriptions. We therefore respectfully request a full refund for this stay, as the accommodation did not meet the advertised standard and was misrepresented at the point of sale.

Dirty and unhygienic.

This is not a hotel , it is garbage .

Not far from the metro station, just a few blocks outside of Zone 10, grocery stores and pastry stores nearby

Cancelled my reservation without informing me and support from Expedia was worse not answering my calls or messages

Value for price.

The stay could have been better if the central air cooling had not broken the day we arrived. The location is perfect if you intend to use the tram for going around Geneva. The staff was exceptionally helpful especially Laticia at the Front Desk, who helped sort out parking for me, provided a tower fan as the weather was too hot. Overall, the stay was comfortable enough for me to be happy to stay here again if I had to.

Great location on the light rail

I definitely would never stay at this hotel again. Although it seemed cleaner than some of the reviews, the carpets had atrocious stains. Being only a few miles from Geneva it took us SO long to get into and out of downtown in a car. It would have been better to just stay in Geneva and eat the cost. The building was very dirty looking from the outside and overall not well kept. The breakfast was not worth the money. There were no decent restaurants in walking distance. In the middle of the night ( 1 AM) someone “pulled the fire alarm” and we had to stand outside for 1hr 40 minutes. While we were standing outside cigarette butts were falling from the windows. It seems like people were smoking and setting the alarms off. The fire department did not arrive for 40 minutes. The staff did not seem to know what to do. It was a wasted night of sleep for sure. We were told to go back in the building but the alarms were continuously starting again.

Hotel booking not recognised, so no room available yet confirmed on app.

The property was very worn down. The reception area was tacky and dirty. The staff were pleasant, but not very efficient. The rooms were in poor condition with of an extensive amount mold in the bathroom, carpets poorly patched together, nails and stains where decorative pictures used to hang. The price was competitive and it is on a tram line, but the hotel needs a serious renovation.

The room was big,clean,warm enough( the AC was good) ,there was a heater for colder nights. The view was over mountain tops and was beautiful. Being an appartment it is very useful in having all the amenities( e.g. kitchinette,fridge,microwave). Evrything was lovely

My stay here was very pleasant. The staff were friendly and the room itself was really good! I have no comlain

It good value for money. However staff are not flexable, ai want to checkout early in the morning but they told me to wait until 7am and even then

It’s a very nice apart-hotel with great appliances, very clean, and just a few minutes from a tram connecting to Geneva and Annemasse.

Disclaimer: My wife and I travel a lot throughout the US and Europe and have stayed in a ton of budget hotels. We never have high expectations for our stays because we understand what we're getting at our price point. That being said, this hotel was one of the most disgusting places I've ever stayed and I feel I need to warn others. The room did not look at all like what was advertised in the photos. Instead of wood floors there was carpet. No big deal, who cares right? Except the carpet looked like someone aimed their butt off the side of the bed and blew their ass out all over the floor. I walked around in shoes until finally laying a towel on the ground to avoid stepping in it. Absolutely disgusting. This hotel joins my list of top 3 most disgusting places I've ever stayed the night. Along with a Studio 6 in Lincoln NE, and a Motel 6 in Knoxville TN.

Perfect location If you want to visit Geneva as it’s minutes away .

I love my stay! The staffs are wonderful! I will stay there again. So close to everything!

When I make a reservation for lodging, I expect to find a clean, quiet and safe place to stay. The Appart'City Classic cannot provide that. If you look inside the microwaves - I stayed at different units - they all have a cut on the right wall. There is a speaker and a camera there. The first one caught fire on me! The upholstery from the chairs is frayed, The top layer of the wooden desk, kitchen sink and cabinets show patches of worn finish and are peeling off. The shower holder is broken. In one unit, there was no heating. In another, there was so much hard water in the coffee maker it would take longer than 30 min to get two to four cups of coffee. In that unit, there were holes on the wall and on the bathroom door. In this current unit, there are no drain lids in the kitchen sink or bathtub. The one in the bathroom sink is broken. EVERY.SINGLE.DAY. MULTIPLE TIMES/DAY. there is a considerable amount of noise from upstairs for a really long time. Then, a car with an ultra loud engine drives away. NICE! Though I seal the door with plastic trash bags, they still manage to send some of the putrid and highly undesirable smell of marijuana to my unit. To prevent it from coming through the vents, I turn the heating off. NICE! When taking the elevator, it always reeks of an overwhelmingly repulsive perfume. Then, very weird people keep either making noises from behind apartment doors or crossing in front of you. Outside, it doesn't get any better. RUN!