Bristol Hotel

Good location, car park very close by. Easy to walk anywhere in the city center. Great breakfast included!

Very friendly and helpful staff

Multiple short stairs, even had three steps in our room between bathroom and main sleeping area.

Staff were very friendly and helpful. Merci beaucoup to Leo on Reception for helping me track down a laptop I left on the train. The bed was very comfortable although only one of the three pillows were soft and my wife got that. The TV had several English language news channels. The room was very warm and the aircon blew in warm air even when set to cool.We had to open the window. There was a slight smell of hydrogen sulphide in the room which points to bad drains. It is also why we needed to keep the ventilation running. I discovered a clue when I flushed the toilet. After flushing there was a gurgling sound and water syphoned out of the toilet bowl allowing gIt is a sign of poor venting on the drain pipe and explains the smell. Also in the bathroom the shower door lower rollers jam which causes the door to tilt as it is moved open or closed. This can cause the upper rollers to lift out of the track. If these issues in room 124 were fixed it would be a great hotel.

Great location as the springboard to all points of interest in Provence.

Great location.

Excellent location Spacious room Clean Friendly staff

Gracious hospitality, center of city location, large room and large bed, total comfort on all levels.

The hotel is well situated close to the train station. It is an easy walk to the Papal Palace or around town. The room was clean and well kept and the breakfast was plentiful. It helped make Avignon a fun stay.

Friendly staff. Nicely appointed and quiet rooms with comfy beds and lovely amenities

They did not recognize Expedia gold member benefit and did not provide food/beverage credit.

Hotel Bristol was an easy stopover location wit easy access to the train station and downtown Avignon.

Excellent location and excellent staffs. Excellent breakfast. The coffee maker in our room doesn’t work well. Water leaking. Also our room safety box doesn’t work.

The room was great, good size and very neat. We stayed for only a day but it was perfect for what we needed. The staff was friendly as well. The only thing was as soon as we stepped into the room there was a very prominent sewage odor that we couldn’t find the source of. We left the window open and the smell never went away.

Excellent all the way around. Comfortable beds, very nice bathroom. Breakfast was good. Very friendly staff. We would definitely stay here again.

Foul smelling shower drain, disinterested staff. Did not receive any upgrades, or 10 euro credit.

Had a great time at Bristol hotel. Check in was quick & easy. Staff speak English well. Great location

Average hotel considering codt

The hotel is situated nearimportant tourist sights and close to many good restaurants. The rooms are fine as is the breakfast buffet. However, the information shown on Expedia indicates laundry service is available; it is not. The hotel’s internal info in the room indicates laundry that rooms have an in room safe. My room did not. The real problem though was not the lack of these services but the attitude of one receptionist when I asked about them. I don’t know whether she doesn’t like North American tourists, solo travellers or old people, such as myself who ask about the missing services. She started when I mentioned the difficulty of finding a cab at the TGV station. She said I should have used the tram or bus. When I asked about laundry service as I needed to wash clothes she said there was none and what did I expect her to do about it. She said I should go to a laundromat and wash my own clothes. I went to my room but was so annoyed that I returned to reception where she had finished her shift. I very nice employee did some investigation and found a nearby laundry where you could leave laundry and pick it up the next day. He also upgraded my room. Unfortunately the following morning I discovered the room had no in room safe and went to reception to enquire. The same woman was back and said that wasn’t her problem and she refused to discuss it. She gave the impression that questions weren’t welcome. I wont return. Her offensive abusive manner outweighs the good features.

The property itself was reasonable. Great area. The staff were prompt and courteous. The issue I had was with the room. The plumbing to be precise. The odours from the bathroom were almost overwhelming. It was as if none of the fixtures had traps allowing sewer gasses into the room. It was mentioned to staff and they suggested a “spray”. I’m not sure if all rooms had this problem I was only there for two nights and endured the stench. Another room was offered but I was already ensconced and leaving early next morning. Should you be offered room # 2 on the main floor inspect the bathroom first.