Cerise Carcassonne Sud

Everything was very smooth and the property was clean and well located for the price

Great location to walk into the old town. Great parking and easy to find. Access easily to everything you need. Good balcony, inside a little dated. Big issue is it advertised aircon and as it was 37 aircon was required. Aircon did not work and had to be controlled by reception?? It’s a fixed temperature at 24.? It was reduced to 22 by then for us but it was not affective and a very uncomfortable sleep. Not what we paid for or expected

The host was extraordinarily helpful and friendly! We had an amazing experience and loved the accommodations.

It was ok, quiet and clean. But the site was oversold from the pictures. That said it was very cheap. So nothing wrong but just a little odd.

The apartment was great. Pool was fun. Short walk to the historic city. Staff were helpful. Breakfast should be booked the day before which we didn't realise, but they allowed us to have some anyway.

Très bien situé avec toutes les commodité dans la chambre. Le buffet déjeuner est excellent

Excellent location easy walk to medieval city. Good breakfast pay at hotel. Basic rooms no frills ideal base.

The staff are excellent and always ready to help with any enquiry. The rooms were clean but maybe the pots and pans need updating but we managed with what we had. Parking is excellent also. Have stayed at the Cerise a number of times which proves I am very happy with the hotel

Our room was clean and warm, bedding spotless and toilet and bathroom were clean, didn't use much within the kitchen facilities, but it had eveything to self cater. Deco is a little dark and a little depressing, would look cheary with white walls, but it's acceptable. Nice swimming pool, very quiet, good sleeps! If you want peace and quiet, this would be suitable. Plenty parking and it is only 10 minutes to walk to the Medival City

Great place to stay

Basic but more than adequate for our needs. Tired decor and simple furniture. You get what you pay for and compared to nearby hotels very reasonably priced. Large apartment with plenty of storage. Staff could not have been more helpful. Very accommodating and smoothed out some minor issues very professionally. Easy walking distance to the castle and town.

Excellent choix. Top pour le rapport qualité prix. Studio très propre et grand. Hôte très attentionné. Bien situé à quelques minutes de marche de la cité médiévale. Épicerie à proximité. Marc et Louise

Helpful and friendly staff.

Hôtel bien situé et accueil impeccable mais petit Hôtel qui manque un peu d’amour et aurait besoin d’un petit rafraîchissement

Easy walking to Carcassonne Citee. Superior family apartment was very spacious and adequate for a stay of a few days although it did feel slightly tired in appearance. Excellent welcome from the staff.

Perfect for visiting Carcassonne--easy walk to the medieval city. A nice balcony in our room for sipping wine after a long day seeing the sights!

We had a two night stay to visit the mediaeval town and found the location of the Cerise Carcassonne Sud excellent for this purpose. The carpark is very large and secure with gates closing from 9 pm. The old town is a 5 minute walk away - very do-able even in the 35 C heat. Our rooms (in block A) were very large, disabled friendly, if a little utilitarian with sparse oldish, basic furniture (no bedside tables). Air conditioning worked well, the king size bed was very comfortable and the shower was stable and controllable. Our bathroom was a fully accessible wet room and very large. Perfect for older travellers. The wifi was a bit patchy, but we understand that this was a temporary issue. The breakfast (extra cost) was reasonable - better as a Continental rather than the cooked variety. Dining in room would be possible with basic facilities (microwave, fridge, hotplate) with cutlery, crockery and a few pans provided. The hotel is on the edge of town with a pattiserie and grocery stall about 15 minutes walk along a busy road. Overall, the Cerise Carcassonne Sud was well located and comfortable. Not an expensive, luxury hotel, but probably great for families and perfect for visiting the old city.

Road noise. Apartment, pans, cups, cutlery all dirty. On the positive side, apartment close to Carcassonne Cite.

The members of staff in reception didn't speak much English but I very much appreciated that they were trying their best as much as I was with my French. The property was clean and comfortable and access to the pool was a great plus. Breakfast was adequate but on the expensive side. Close to the Cite' (around 10 minutes walk) and the area felt safe to walk even at night. Bus no2 which takes you to the newer part of town is just round the corner and no3 is just outside the Castle wall

The property is in need of repair or modernisation and there was a terrible smell both in the room and throughout the property.