Hotel Rochester Champs Elysées

Some of the staff are just awful. They open the door of your room while you asleep. Their phone in the room doesn’t work. Just awful experience!

Nice room. Clean and spacious with a nice comfy bed. Great location, convenient for bars, restaurants, shops and Metro. Good quality continental breakfast. Only negative was the wifi in room. Slow and kept dropping. Not suitable for work requirements.

good

Room was large with 2 windows looking into court yard . Doorway into bathroom was quite narrow, could be an issue for larger people. Bed was large and comfortable. Tea and coffee making machines in room. 5 min walk to champs élysées and all the designer shops. Buffet breakfast was very good,would definitely stay again

Great space, walkable neighborhood.

Very cosy and clean, smooth check in

Good Selection plus friendly staff. plus exceptionally long breakfast time up to 1:30pm

Staff were awesome! Great to give restaurant recommendations and answer any questions we had to access local landmarks.

Rooms are beautifully furnished n staff is very helpful n friendly too

Great hotel

Tiny rooms. Good location.

Great location and clean modern and elegant facility

I cannot understand the high ratings they have been given. The room carpets were disgusting so the provided slippers were appreciated, even if they were 2 sizes too small. You will need them in the bathroom where the tile floor is sticky. This is likely atom all the dog urine in the streets and people walking in the room with their shoes on. The safe is 1/2 size and will not fit anything larger than a couple of kindles and your passports. I could not fit my iPad. The hotel WiFi is not secured (so anyone on the street can access their network and your devices). Use a VPN service. We requested a queen bed, there is none. What they do is put two beds together and use King sheets to hide the seam. The advertised airport shuttle sounds like it is complimentary, but in the details they state a surcharge which is $140 Euro. The way it is presented is very misleading. Any hotel could claim that they have a shuttle this way. But Expedia said this is “a rare find”. There are only 2 USB A charging stations at the desk (nothing bedside). Only 1 of the two ports worked for me. The breakfast is nothing special and we found the inlets down the street at Le Ponthieu was a better option for an omelette and croissant. The TV service for English speakers is basically limited to news channels, and they are euro centric. There are no streaming or on demand services available.

Lovely staff, good breakfast which you can decide to have when you arrive. Clean rooms. Great location. Reasonable size room. Would have been useful to have small evening room service options but lots of options nearby regardless.

Fantastic room and super clean fantastic bathroom with towel warmer 👌 Couldn’t ask for more !!

Loved the staff at breakfast; courteous and professional. There were many food items available and they were delicious. Comfortable bed. Showers were awful. 1/2 glass door caused the floor to get wet and slippery. Front desk personnel were very rude when you ask them a simple question. They don't appear to enjoy their job. Will not spend my money there again even though the location is directly off Champs Elysees!

Nice spa

My junior suite room was fantastic Large for a Parisian central hotel Comfortable Hotel well maintained Location is super Breakfast was very good

Very nice

Overall the hotel was good. My checking in and out part could’ve been better. Checking in, it was my birthday and the staff member would’ve seen that when I handed my passport, I know it’s attention to detail but that’s something that was missed. Checking out, I did complain about noise coming from another room 2 days in an row between 1am-3am, and the staff member didn’t really acknowledge it, and was more worried about the new people who would have that room. Overall I’d say my experience was good but just a few things missed which would’ve made my experience a lot better. Good location, access to all the main tourist spots.