ibis Montbéliard

Second day no heating i was suplied with a heater from the reception BEWARE !!!! There is a concrete flower pot on a parking place not marked very low you do not notice it until you hit it and damage your car. I told the reception clerk he said Oh uou are not ghe only one but did noghing to mark it

The hotel is in a non-walkable area to the city center, the public transportation from this place is not frequent. When I arrived to my room, there was a worm in my room and I have to clean it by myself because there was no cleaning service at the hotel on Sunday night when I arrived. I ordered a burger, I received it without a meat inside. They offered me the meat after in a dish to add it. There was one receptionist girl doing everything because the was alone at the weekend, and she was so nice. When I talked to the manager regarding the room hygien and the worm inside my room. He refunded me a small amount around 40 euro after consulting the owners who were available at the hotel instead of refunding the whole amount, and he threatened me not to talk. He was rude, instead of saying sorry, he said I removed for you one night (which was not the case) and he said don't put anything online. I smiled for this poor guy. I am sure he is a new manager and he doesn't know how to deal with customers. In conclusion, it is my worst experience for an ibis hotel and one of my worst experience in all hotels that I have visited before in more than ten years of travel. I will not repeat it there, and I don't recommend it to anyone.

Staff was nice and their restaurant food was very good. The room was smaller than expected. They definitely needed another outlet outside the bathroom. Very, very basic.

Bad. Misere.

Mal

The bed had a materas put on top of the other one and it was sliding

Shaky start to stay with only 1 of the 2 booked rooms available, they only had 1 room confirmed. fortunately they arranged another room at next door. Staff were very helpful and friendly and made a lot effort to overcome language barrier. Nice small bar area and restaurant/breakfast area.

Friendly staff, room fine and we got a quiet night sleep. Handy for something to eat and drink, perfect for a overnight stop.

We stayed one night here while travelling through France to Germany. It's set in amongst some bigger stores (ex. Decathlon) and was easy to get to from the highway. Reception was friendly and helpful and spoke English. The room was super tiny but functional, as long as you don't have a lot of luggage to bring in to the room. Bed was comfortable. There was no noise between rooms but there was noise from the hallway from time to time (we were right at the stairs on the second level). Shower was pretty small but decent water pressure. We didn't eat the breakfast but we did have a meal at night and while it was expensive it was very good. There was a Chinese restaurant next door that appeared to be very popular. All in all I would recommend for a quick stopover.

hébergement de qualité, calme et propreté. mais l'accueil est fonction des personnes présentes ainsi que les renseignements donnés.pas de cohérence et la même amabilité. Séjour en tant qu'exposant pour un salon. A l'arrivée à 12h l'accueil nous précise qu'il est possible de diner le soir. Au retour du salon "la cuisine est fermée" avec des personnes qui dînent encore!

RAS

Chambre correct mais odeur de cigarette très desau

Le personnel

Sur la réservation l’horaire de début d’enregistrement était à midi. Nous sommes arrivés à 13h50 et le réceptionniste ne voulait pas nous donner une chambre avant 15 h. Il a été très désagréable et a vite hausser le ton. C’est inadmissible pour un membre de personnel du groupe accor de réagir ainsi. Il nous a finalement fait attendre jusqu’à 14h15 puis donner une chambre. Je ne remettrai plus les pieds ici.

Chambre propre et personnel accueillant. La déco aurait besoin toutefois d’un petit rafraîchissement dans les couloirs et les chambres. (Les chambres manquent un peu d’équipement :pas de frigo

J'ai voulu m'installer et me renseigner sur la possibilité de diner à l'hôtel. Comme on était samedi, il n'y avait pas de restauration sur place, mais l'hôtesse d'accueil m' immédiatement proposer différentes adresses à proximité et j'ai pu me restaurer assez rapidement.

chambre d'une autre epoque

Petit déjeuner super top nous étions au calme comme demandé c’était très bien . Le fauteuil en plastique dans la chambre c’était le bémol qui n’est pas confortable. Nous y avons passé 3 nuits reposantes.

Chambre très bruyante à cause de la VMC je suppose !

Chambre très vétuste, vieille avec des moisissures sur le mur côté prise, la prise du bureau est cassée et très vieille avec des moisissures autour, TV très très petite, la taille d'un petit écran de PC, accueil bof, à la tête du client! Je me suis senti dans un vieil hôtel Formule 1. Pour le prix, il y a beaucoup mieux!