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Hotel Fire & Ice

Hotels
9.4
/10
Exceptional
253 reviews

What Guests Say About Their Stay

Michael

10.0
/ 10
This is one of the nicest places to stay. I like the alpine theme of the hotel. The room was quiet and clean. The staff were very friendly and helpful. I felt completely at home here.

Fasih

10.0
/ 10
I have been to this hotel many times, since it is the base for an event that happens annually. But I have never stayed at the hotel until this year, I managed to book early before it filled up this time. The rooms are luxurious and spacious, you can swing two cats at the same time no problem. The only negative is the location, if you are not driving the Uber or Taxi out will be costly, fortunately for me I was transported around by others at the event that had driven their cars to the event. The staff are excellent, the breakfast service especially is very organised. I never got a chance to use the sauna or pool this year, but have used it as a guest in the past - also high recommended.

Zachary

10.0
/ 10
Loved our room, space for a small family was brilliant. Cute decor that gives you the lodge feel. Breakfast was nice with good options. Kids loved snowboarding.
In the Area
See Map
An der Skihalle 1, Neuss, Rhein-Kreis Neuss, Nordrhein-Westfalen, Germany, 41472

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hotel Fire & Ice is a good choice when you are visiting Neuss. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Fire & Ice

An der Skihalle 1, Neuss, Rhein-Kreis Neuss, Nordrhein-Westfalen, Germany, 41472
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Lobby Hotel Fire & Ice
Lobby 2 Hotel Fire & Ice

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General


Near Jever Fun Skihalle

Location


With a stay at Hotel Fire & Ice in Neuss, you'll be near the airport, within a 15-minute drive of Konigsallee and Museum Insel Hombroich. This family-friendly hotel is 12.7 mi (20.4 km) from Classic Remise Duesseldorf and 15.8 mi (25.5 km) from Merkur Spiel-Arena.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Jever Fun Skihalle - 0.1 km / 0.1 mi
Museum Insel Hombroich - 4 km / 2.5 mi
Golf Club Rittergut Birkhof - 4.3 km / 2.6 mi
Port of Neuss - 6.6 km / 4.1 mi
Schloss Hülchrath - 9.2 km / 5.7 mi
Stiftung Schloss Dyck - 10.4 km / 6.4 mi
Rhine - 12.5 km / 7.8 mi
Lake Kaarster - 13.5 km / 8.4 mi
Medienhafen - 13.9 km / 8.6 mi
Neuer Zollhof - 13.9 km / 8.6 mi
Gehry Buildings - 13.9 km / 8.7 mi
Parliament of North Rhine-Westphalia - 13.9 km / 8.7 mi
Rhine Tower - 13.9 km / 8.7 mi
Marina Düsseldorf - 13.9 km / 8.7 mi
University of Duesseldorf - 14.1 km / 8.7 mi

The nearest airports are:
Düsseldorf (MGL-Düsseldorf - Mönchengladbach) - 17.4 km / 10.8 mi
Düsseldorf Intl. Airport (DUS) - 29.4 km / 18.3 mi
Cologne - Bonn Airport (CGN) - 65.3 km / 40.6 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and ski storage.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Neuss? This hotel has 269 square feet (25 square meters) of space consisting of a conference center and 13 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Enjoy a satisfying meal at Salzburger Hochalm serving guests of Hotel Fire & Ice. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 11:30 AM for a fee.

Rooms


Stay in one of 101 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

All facilities in Hotel Fire & Ice

Bar, Cafe and Lounge Hotel Fire & Ice
Bar, Cafe and Lounge
Entertainment Facility Hotel Fire & Ice
Entertainment Facility
Fitness Center Hotel Fire & Ice
Fitness Center
Functional Hall Hotel Fire & Ice
Functional Hall
Lobby Hotel Fire & Ice
Lobby

General

  • Lockers
  • Fireplace in lobby
  • Banquet
  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Spa
  • Sauna
  • Steam room

Sports and Recreations

  • Ski
  • Ski storage
  • Fitness center
  • Mini golf

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Accessible path of travel

Food and Drinks

  • Vegetarian meal
  • Breakfast

Transportation

  • Bus/truck parking
  • Limited parking

Business Facilities

  • Conference center
  • Conference rooms

Family-friendly Facilities

  • Children games

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Hotel Fire & Ice

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

Pets

Service Animals Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing
  • Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.25 for children
  • Uncovered self parking fee: EUR 6 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Fire & Ice
101
Number of floors in Hotel Fire & Ice
5
Another facilities in Hotel Fire & Ice
Lockers, Fireplace in lobby, Banquet, Reception hall, Terrace

Frequently asked question in Hotel Fire & Ice

What are available facilities at Hotel Fire & Ice?
There are top facilites at Hotel Fire & Ice such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Fire & Ice?
The standard check-in time at Hotel Fire & Ice is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Hotel Fire & Ice provide breakfast?
Yes, Hotel Fire & Ice provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Fire & Ice have?
Hotel Fire & Ice is a 4.5-star hotel.
How many floors does Hotel Fire & Ice have?
Hotel Fire & Ice has 5 floors.
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More Reviews from Other Guests in Hotel Fire & Ice

Overall Ratings & Reviews Hotel Fire & Ice

Other sources (253)
9.4
Exceptional
From 253 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

7.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Fire & Ice

Number of reviews per page
20
40
Top reviews
Michael
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This is one of the nicest places to stay. I like the alpine theme of the hotel. The room was quiet and clean. The staff were very friendly and helpful. I felt completely at home here.
Fasih
icon-
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

I have been to this hotel many times, since it is the base for an event that happens annually. But I have never stayed at the hotel until this year, I managed to book early before it filled up this time. The rooms are luxurious and spacious, you can swing two cats at the same time no problem. The only negative is the location, if you are not driving the Uber or Taxi out will be costly, fortunately for me I was transported around by others at the event that had driven their cars to the event. The staff are excellent, the breakfast service especially is very organised. I never got a chance to use the sauna or pool this year, but have used it as a guest in the past - also high recommended.
Read More
Zachary
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Loved our room, space for a small family was brilliant. Cute decor that gives you the lodge feel. Breakfast was nice with good options. Kids loved snowboarding.
Peter
icon-Business
Business
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

As always , great hotel great friendly staff and peaceful
Peter
icon-Business
Business
10.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

Always amazing stay. Staff friendly and you can sit and watch the skiers . Great place.
Peter
icon-Business
Business
10.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

Absolutely amazing stay in the tree chalet . Restaurant good with very helpful staff. Have stayed a few times and will again
Peter
icon-Business
Business
10.0
/10
Reviewed 310 week(s) ago

Hotels.com verified review

What an amazing complex. I would recommend this hotel to anyone. We stayed in the treehouse and it was magnificent. But as I say the whole complex deserves praise. You have to see it to believe it
Peter
icon-Business
Business
10.0
/10
Reviewed 311 week(s) ago

Hotels.com verified review

Absolutely brilliant. Staff were great and very friendly and helpful. Restaurant good and a very pleasant stay. Definitely stay again
bob
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

the place was clean, good breakfast, good restaurant, cool stuff to do
Marc
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Very nice hotel, family room perfect for children.
Annalise
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Such a fun and unexpected place to stay and enjoy a "ski vacation" not far from home. Everything is so clean and nicely decorates, the staff is nice and the food is super tasty!
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

We had a fabulous stay here. The room was clean, big and nicely decorated in a unique way. The facilities were amazing. We ate at the restaurants and had a full day of skiing and snowboarding inside. The weather outside was poor so we didn’t get to enjoy the outside activities. We will definitely book here again.
Peter
10.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Character full, fun and great service, plus free parking!!!
Abdullah
icon-with Partner
with Partner
8.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

The treehouse I booked didn’t have that much of woods. Just one line of trees and there was a street afterwards. But the room was very clean, quiet and comfortable.
Verified traveler
4.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

No wifi in my room, reception told me explicitly they were not going to do anything about it Won't come back to this place.
Peter
icon-Business
Business
10.0
/10
Reviewed 357 week(s) ago

Hotels.com verified review

I stayed in one of the 'tree-house' rooms and they are a nutty (no pun intended), as they sound. Approached along a winding path, just far enough from the main Ski-Halle to be quiet, but close enough to get to the action quickly. You feel like you're in the middle of nowhere! The room is superb, very well appointed, large enough and creatively fitted out and decorated. Excellent service from the staff. Just wow, I'll definitely be staying there again. It's also cheaper than the city centre hotels and closer to where I need to work.
Read More
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

This was 2nd stay in this hotel and we are always fully satisfied with everything from facilities to service. We stayed family suite room same as last time and it is really wonderful and strongly recommend to everyone. Breakfast is also so nice. Also main reason to stay here is to enjoy ski!! It opens in whole year. We will definitely come again and stay same family suite again and again.
Read More
Paul
10.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Very good hotel complex. Wish we could have stayed longer to make use of the facilities. Definitely thinking of coming back with my family
Tara
10.0
/10
Reviewed 380 week(s) ago

Hotels.com verified review

We had a great stay which exceeded our expectations! We were upgraded to the tree houses- everything was clean, quiet and comfortable. The bed was so comfortable and the linens were very nice. The shower is absolutely the best and we had a real sauna in our room. Excellent value. Staff was very friendly upon check in and check out... and fast! We had a delicious breakfast and loved the fresh orange juice. We didn’t get a chance to ski, but we will definitely be back. I’ve already told several friends & family!
Read More
William
10.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

Pros: Very clean and comfortable hotel with lots of amenities. No problem finding parking. Very nice vibe overall. Cons: In a very remote area away from the City. Limited restaurants around outside of the hotel. While parking is free, you have to get an exit ticket every morning so lining up and waiting for one could get annoying for longer stays. Overall, I'd definitely stay here again for my next business trip.
Read More
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Hotel Fire & Ice

Other sources (253)
9.4
Exceptional
From 253 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

7.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Fire & Ice

Number of reviews per page
20
40
Top reviews
Michael
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This is one of the nicest places to stay. I like the alpine theme of the hotel. The room was quiet and clean. The staff were very friendly and helpful. I felt completely at home here.
Fasih
icon-
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

I have been to this hotel many times, since it is the base for an event that happens annually. But I have never stayed at the hotel until this year, I managed to book early before it filled up this time. The rooms are luxurious and spacious, you can swing two cats at the same time no problem. The only negative is the location, if you are not driving the Uber or Taxi out will be costly, fortunately for me I was transported around by others at the event that had driven their cars to the event. The staff are excellent, the breakfast service especially is very organised. I never got a chance to use the sauna or pool this year, but have used it as a guest in the past - also high recommended.
Read More
Zachary
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Loved our room, space for a small family was brilliant. Cute decor that gives you the lodge feel. Breakfast was nice with good options. Kids loved snowboarding.
Peter
icon-Business
Business
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

As always , great hotel great friendly staff and peaceful
Peter
icon-Business
Business
10.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

Always amazing stay. Staff friendly and you can sit and watch the skiers . Great place.
Peter
icon-Business
Business
10.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

Absolutely amazing stay in the tree chalet . Restaurant good with very helpful staff. Have stayed a few times and will again
Peter
icon-Business
Business
10.0
/10
Reviewed 310 week(s) ago

Hotels.com verified review

What an amazing complex. I would recommend this hotel to anyone. We stayed in the treehouse and it was magnificent. But as I say the whole complex deserves praise. You have to see it to believe it
Peter
icon-Business
Business
10.0
/10
Reviewed 311 week(s) ago

Hotels.com verified review

Absolutely brilliant. Staff were great and very friendly and helpful. Restaurant good and a very pleasant stay. Definitely stay again
bob
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

the place was clean, good breakfast, good restaurant, cool stuff to do
Marc
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Very nice hotel, family room perfect for children.
Annalise
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Such a fun and unexpected place to stay and enjoy a "ski vacation" not far from home. Everything is so clean and nicely decorates, the staff is nice and the food is super tasty!
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

We had a fabulous stay here. The room was clean, big and nicely decorated in a unique way. The facilities were amazing. We ate at the restaurants and had a full day of skiing and snowboarding inside. The weather outside was poor so we didn’t get to enjoy the outside activities. We will definitely book here again.
Peter
10.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Character full, fun and great service, plus free parking!!!
Abdullah
icon-with Partner
with Partner
8.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

The treehouse I booked didn’t have that much of woods. Just one line of trees and there was a street afterwards. But the room was very clean, quiet and comfortable.
Verified traveler
4.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

No wifi in my room, reception told me explicitly they were not going to do anything about it Won't come back to this place.
Peter
icon-Business
Business
10.0
/10
Reviewed 357 week(s) ago

Hotels.com verified review

I stayed in one of the 'tree-house' rooms and they are a nutty (no pun intended), as they sound. Approached along a winding path, just far enough from the main Ski-Halle to be quiet, but close enough to get to the action quickly. You feel like you're in the middle of nowhere! The room is superb, very well appointed, large enough and creatively fitted out and decorated. Excellent service from the staff. Just wow, I'll definitely be staying there again. It's also cheaper than the city centre hotels and closer to where I need to work.
Read More
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

This was 2nd stay in this hotel and we are always fully satisfied with everything from facilities to service. We stayed family suite room same as last time and it is really wonderful and strongly recommend to everyone. Breakfast is also so nice. Also main reason to stay here is to enjoy ski!! It opens in whole year. We will definitely come again and stay same family suite again and again.
Read More
Paul
10.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Very good hotel complex. Wish we could have stayed longer to make use of the facilities. Definitely thinking of coming back with my family
Tara
10.0
/10
Reviewed 380 week(s) ago

Hotels.com verified review

We had a great stay which exceeded our expectations! We were upgraded to the tree houses- everything was clean, quiet and comfortable. The bed was so comfortable and the linens were very nice. The shower is absolutely the best and we had a real sauna in our room. Excellent value. Staff was very friendly upon check in and check out... and fast! We had a delicious breakfast and loved the fresh orange juice. We didn’t get a chance to ski, but we will definitely be back. I’ve already told several friends & family!
Read More
William
10.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

Pros: Very clean and comfortable hotel with lots of amenities. No problem finding parking. Very nice vibe overall. Cons: In a very remote area away from the City. Limited restaurants around outside of the hotel. While parking is free, you have to get an exit ticket every morning so lining up and waiting for one could get annoying for longer stays. Overall, I'd definitely stay here again for my next business trip.
Read More
Number of reviews per page
20
40