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Blue Marine Resort & Spa

Hotels
8.4
/10
Very Good
102 reviews

What Guests Say About Their Stay

Beverly

10.0
/ 10
Been going there for 9 years. Time to find more sun beds. Extremely clean. Usual friendly staff. Food may need an update now. Better system with timings though.

Rachel

10.0
/ 10
The hotel was in a pieceful location with spectacular bieqs of the sea. The location was ideal for us as we wanted a relaxing hideaway near the beach, which was A very short 2 minute walk under the coastal road in a purpose built walkway. Lifts serve every part of the hotel, restaurant and beach too (though I don't believe the main pool was accessible via a lift, so worth noting there are a few steps to that). The food was varied, fresh and very well presented. I particularly enjoyed the wonderful salads, yogurt and the ample supply of seafood and fish. The Greek night was great too. We got involved in the beachfront stretching and yoga sessions which was great. Staff were hardworking and I personally found the hotel to be exceptionally clean. The people are a mix of ages and nationalities which we liked too. There is a public bus stop in front of the hotel that can take you to Agios Nicolaos and from there to Heraklion Airport and city and well as to Plan a for a cheap trip to Spinalonga island, the deserted ex leper colony, which was fascinating and eerily beautiful. I recommend this hotel for a peaceful holiday with plenty of local day trips available by public transport too.

Verified traveler

10.0
/ 10
Nice hotel close to the beach, staff was top notch, the head waiter went so far as to order special Ice Cream for our Daughter that can’t eat any protein or milk products. The rooms are dated but it makes up for it by the pool side with plenty of seats to spare. The drinks aren’t top shelf but if your not a big drinker then who cares. It’s a good mix of family and couples enjoying this location.
In the Area
See Map
Ammoudara area, Dimos Agios Nikolaos, Nomós Lasithíou, Crete, Greece, 72100

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Blue Marine Resort & Spa is a hotel is located at Dimos Agios Nikolaos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Blue Marine Resort & Spa

Ammoudara area, Dimos Agios Nikolaos, Nomós Lasithíou, Crete, Greece, 72100
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Discover More About Blue Marine Resort & Spa

General


Near Almiros

Location


Located in Agios Nikolaos, Blue Marine Resort & Spa is by the sea, a 4-minute drive from Almiros and 8 minutes from Lake Voulismeni. This beach hotel is 3.2 mi (5.1 km) from Ámmos and 3.3 mi (5.3 km) from Karavostasi Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Almiros - 2.7 km / 1.7 mi
Ámmos - 4.3 km / 2.7 mi
Lake Voulismeni - 4.7 km / 2.9 mi
Folk Museum - 4.8 km / 3 mi
Karavostasi Beach - 4.9 km / 3 mi
Kitroplateía - 5 km / 3.1 mi
Agios Nikolaos Archaeological Museum - 6.3 km / 3.9 mi
Port of Agios Nikolaos - 6.5 km / 4 mi
Abduction of Europa - 6.5 km / 4 mi
Agios Panteleímonas - 6.9 km / 4.3 mi
Golden Beach - 7.3 km / 4.5 mi
Voulisma Beach - 7.3 km / 4.6 mi
Ammoúdi - 7.5 km / 4.6 mi
Panagia Kera Church - 9.4 km / 5.8 mi
Istro Beach - 9.5 km / 5.9 mi

The nearest airports are:
Sitia (JSH) - 57 km / 35.4 mi
Nikos Kazantzakis Airport (HER) - 64 km / 39.8 mi

The preferred airport for Blue Marine Resort & Spa is Nikos Kazantzakis Airport (HER).

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a nightclub, and an outdoor tennis court. This hotel also features complimentary wireless internet access, babysitting (surcharge), and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Satisfy your appetite with international cuisine at Blue Aegean, one of the hotel's 4 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.

Rooms


Make yourself at home in one of the 202 guestrooms featuring refrigerators and minibars. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

All facilities in Blue Marine Resort & Spa

Bar, Cafe and Lounge Blue Marine Resort & Spa
Bar, Cafe and Lounge
Swimming Pool Blue Marine Resort & Spa
Swimming Pool
Entertainment Facility Blue Marine Resort & Spa
Entertainment Facility
Fitness Center Blue Marine Resort & Spa
Fitness Center
Common Space Blue Marine Resort & Spa
Common Space

Things to Do

  • Outdoor facilities
  • Karaoke
  • TV lounge
  • Garden
  • Beach towel
  • Library
  • Shops
  • Barbecue
  • Beach umbrella
  • Spa
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Sports and Recreations

  • Fitness center
  • Basketball
  • Table tennis
  • Game room
  • Beach volleyball
  • Volleyball
  • Windsurfing
  • Billiard

Hotel Services

  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Laundry service

General

  • Banquet
  • Terrace
  • Smoking area
  • Parking

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Conference rooms

Transportation

  • Bicycle rental
  • Airport transfer
  • Area shuttle

Kids and Pets

  • Babysitting
  • Children facilities

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Nightclub
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Elevator
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Grocery

Accommodation Policy & General Information in Blue Marine Resort & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, Cashless transactions are available
  • Airport shuttle fee: EUR 90 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Available rooms at Blue Marine Resort & Spa
202
Number of floors in Blue Marine Resort & Spa
7
Another facilities in Blue Marine Resort & Spa
Outdoor facilities, Karaoke, TV lounge, Garden, Beach towel

Frequently asked question in Blue Marine Resort & Spa

What are available facilities at Blue Marine Resort & Spa?
There are top facilites at Blue Marine Resort & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Blue Marine Resort & Spa?
The standard check-in time at Blue Marine Resort & Spa is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
How many stars does Blue Marine Resort & Spa have?
Blue Marine Resort & Spa is a 5.0-star hotel.
How many floors does Blue Marine Resort & Spa have?
Blue Marine Resort & Spa has 7 floors.
How many rooms does Blue Marine Resort & Spa have?
Blue Marine Resort & Spa has 202 rooms in total.
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More Reviews from Other Guests in Blue Marine Resort & Spa

Overall Ratings & Reviews Blue Marine Resort & Spa

Other sources (102)
8.4
Very Good
From 102 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

7.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Blue Marine Resort & Spa

Number of reviews per page
20
40
Top reviews
Beverly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Been going there for 9 years. Time to find more sun beds. Extremely clean. Usual friendly staff. Food may need an update now. Better system with timings though.
PAULA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The property was beautiful and clean. I loved it
Verified traveler
icon-Friends and Family with Children
Friends and Family with Children
8.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

It requires a few upgrades it looks a little tired
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

Older hotel but super clean , service five star, food ok
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

The view is amazing. Make sure you get a Seaview room or better yet a Seaview junior suite with a jacuzzi. My fiance and I would watch the sunrise while enjoying our morning coffee in the jacuzzi. The pool area is nice, although the pool isn't heated so if it's not summer it may be chilly for some people. I didn't mind it though. The food in the ala carte restaurants was overall fantastic other than a couple disappointing dishes. The staff and service was really good. We had a few problems our first night that really worried us, but after talking to the management, they really made a huge effort to improve our experience and the rest of our stay was great. Now for the bad part. The majority of the food in the main restaurant buffet is really bad. If you want good food, the buffet will upset you. For breakfast you're safe with fruit, yogurt, toast, and the omelette bar, but most of the other hot bar items are terrible. For the dinner buffet, you're safe with the salad bar items, but the hot bar items and most of the desserts were awful. I guess maybe that's a common thing with all inclusive resorts, they put effort into the ala carte food, but skimp on the quality of the buffet foods. The complimentary wine and beer is very poor quality. Also the drinks at the bars are mostly disappointing because instead of real juice for mixers, they uses syrup concentrates. If you want better quality drinks either buy a bottle of nicer wine from the restaurant or go into town.
Read More
Rachel
icon-with Friends
with Friends
10.0
/10
Reviewed 398 week(s) ago

Hotels.com verified review

The hotel was in a pieceful location with spectacular bieqs of the sea. The location was ideal for us as we wanted a relaxing hideaway near the beach, which was A very short 2 minute walk under the coastal road in a purpose built walkway. Lifts serve every part of the hotel, restaurant and beach too (though I don't believe the main pool was accessible via a lift, so worth noting there are a few steps to that). The food was varied, fresh and very well presented. I particularly enjoyed the wonderful salads, yogurt and the ample supply of seafood and fish. The Greek night was great too. We got involved in the beachfront stretching and yoga sessions which was great. Staff were hardworking and I personally found the hotel to be exceptionally clean. The people are a mix of ages and nationalities which we liked too. There is a public bus stop in front of the hotel that can take you to Agios Nicolaos and from there to Heraklion Airport and city and well as to Plan a for a cheap trip to Spinalonga island, the deserted ex leper colony, which was fascinating and eerily beautiful. I recommend this hotel for a peaceful holiday with plenty of local day trips available by public transport too.
Read More
Verified traveler
10.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

Nice hotel close to the beach, staff was top notch, the head waiter went so far as to order special Ice Cream for our Daughter that can’t eat any protein or milk products. The rooms are dated but it makes up for it by the pool side with plenty of seats to spare. The drinks aren’t top shelf but if your not a big drinker then who cares. It’s a good mix of family and couples enjoying this location.
Read More
Zoe
10.0
/10
Reviewed 452 week(s) ago

Expedia Group verified review

One of the best hotels on the coast I would highly recommend!
Michael
icon-Family
Family
6.0
/10
Reviewed 456 week(s) ago

Hotels.com verified review

Although classified as a 5 star hotel the amenities and service didn't meet that standard. The room was a reasonable size but all three beds were not comfortable. The view from the balcony was superb but the furniture was tired and weather-stained. Most staff didn't engage and did not focus on the customers. There were a couple of exceptions, but I expected more. Waiting staff often tried to remove plates before we had finished. The evening entertainment was puerile. This was especially disappointing as it was not really feasible to travel the 6km to Aghios Nikolaos, in the evening, with my young daughter, and the hotel has no entertainment close to it. The quality of the all-inclusive wine and beer left a lot to be desired. Neither red nor white wine were really palatable and the beer (lager) seemed to be very light. Red wine was served chilled in the restaurant which is not the way to do it, The food was pretty good, although labeling needs to be improved. It was not obvious to my vegetarian friend what hors d'oeuvres contained meat, or meat products. The pool had a shortage of sunbeds, and many that had been reserved early in the morning seemed to be empty all day. The mail pool is reasonably sized but contains sea-water. Pool-bar service was quick but off-hand. Overall, the hotel and facilities were disappointing and fell short of five star experiences I have had elsewhere in the world.
Read More
mandy
6.0
/10
Reviewed 498 week(s) ago

Expedia Group verified review

We enjoyed a week at the hotel . Food was good, staff were helpful when asked but not proactive. We had issues with our booking due to the manager being sacked which was bad timing for us and there were obvious difficulties for staff although they tried their best. Room was clean but somewhat worn. Definitely no where near 5 stars, a fair assessment would be 3 stars. Entertainment in the evening was none existent on Sunday when we had been looking forward to the Greek night which had been advertised all week and then cancelled about an hour before it was due to start. Table tennis room was horrendous with graffiti and peeling paint it looked like an old bus shelter. Children's club was also very dour and I would not have liked to leave a child in there , no reflection on staff just surroundings. Beach and pool area were very nice. The loungers were reserved with towels! This should not be allowed as some were left on the same loungers overnight for days. We did enjoy our stay as we got a reasonable deal but don't pay much or you will be disappointed. Also lots of steps and steep ramps so it could be difficult for buggies , childrenand older people.
Read More
susie
8.0
/10
Reviewed 550 week(s) ago

Expedia Group verified review

The hotel is kept really clean, and the bedrooms and balconies have great views. Sadly the staff (Apart from the chef who was great) although pleasant have no interaction with you at all. No pleasantries and it was not until we checked out that we were asked how our we were and if we had enjoyed our stay. Interaction is so important but the staff were like robots, doing their jobs and nothing else . Saying hello how are you costs nothing, training is needed. The size of pool for the amount of people was far too small. Didn't enjoy being sandwiched in, must be awful on high season. Food wS very good in the buffet as was the two other restaurants. Enjoyed the stay but nowhere near a five star.
Read More
Vijay
icon-Family
Family
10.0
/10
Reviewed 552 week(s) ago

Hotels.com verified review

Very nice hotel and clean. Nice pool area, kids area and wifi coverage through hotel. Good varied food menu and will help make items for toddlers Reasonably priced spa Nice bar on 3rd floor Slight improvement that could be made: Expand drinks menu More sun loungers needed (we went off peak yet all the sun lounger had guest reserving them with their towels from the morning, even if it says not to) Expand gym equipment improve evening shows, when it rains (currently shows get cancelled when it has rained at any point in the day)
Read More
Verified traveler
10.0
/10
Reviewed 557 week(s) ago

Expedia Group verified review

i spent two days , it was nice and good. the beach is front of the hotel. the swimming pool is perfect
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 566 week(s) ago

Hotels.com verified review

Great stay!
Kiki
10.0
/10
Reviewed 610 week(s) ago

Expedia Group verified review

Excellent week in this Hotel, nice location not so remote but not too close to the hustle and bustle of A.Nikolaos. Food is good with a variety, it has a nice private beach and the room is very clean and comfortable.
Yasmin
4.0
/10
Reviewed 613 week(s) ago

Hotels.com verified review

This hotel and service was more like a 3 star ! Food was good Rooms were shabby the first room was awful and I said this us not like your pictures on the website he said this is the room you have chosen the one on the website would be 300 euros more I wanted a lovely holiday so I paid reluntantly:(.. Awful plastic chairs by the pool set in an uneven surface. Gym opens at 10am ??? This is ridiculous ! Al le carte restaurants 2 days in advance booking required and you had to choose what you wanted to eat when you booked from a set menu !!! This is ridiculous too! The buffet restaurant was is more like a canteen seating for 4 persons is too small and we were questioned when we moved to a larger table ! Quite rudely too one waiter said that "I was not considering other guests" Too many smokers around no designated smoking areas especially around the pool bar ! Entertainment was poor and during the day far too loud ! We spent most of our holiday by the beach the sea the service in this area was adequate. We hired a car for the day on the Thursday and had a wonderful time at Plaka beach we ate there both lunch and dinner and paid for this. This was the best day away from the hotel !
Read More
Verified traveler
8.0
/10
Reviewed 614 week(s) ago

Hotels.com verified review

Whilst it is fun and the all inclusive is necessary being so far away from anything The rooms are basic and I can't believe a shower curtain even exists in a 5 star hotel Staff are non greek speaking and could be friendlier
Chris
8.0
/10
Reviewed 615 week(s) ago

Expedia Group verified review

Very clean and comfortable. Food very nice in main restaurant although it was very noisy and much like a cafeteria. The al la carte was much to be desired however! Cancelled our second sitting preferring the main restaurant food. The animation team were very sweet and friendly - however the shows were extremely amateurish and we were very disappointed. You have to see one to believe it! The main bar could do with some live music as generally the place had not much to do during the evening except the shows. We enjoyed the water gym run by Kirsty - it was a lot of fun, and there seemed to be enough to keep children entertained with a kids club (although we can't vouch for it as we didn't have any kids with us! Beds were very hard - by the end of our week we were all a bit stiff! Our main complaint is the fact that sun beds are reserved by people getting up as early as 6.30am in the morning and placing their towels on them. They really need a pool guy to stop this, it was ridiculous.
Read More
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 616 week(s) ago

Expedia Group verified review

Good hotel, right on the beach. Lovely pool, though salt water and a few more loungers needed but we never had a problem. Lovely salads, food and plenty of fresh fruit. Branded spirits, and bar was quiet. Staff try hard to help and meet requirements, animation team really do try hard to get participation in their activities. Great for those with children, plenty of activities and the mini club team actively went round the pool telling families what was on. We don't have kids, but they all seemed to have a great time.
Read More
Verified traveler
10.0
/10
Reviewed 762 week(s) ago

Hotels.com verified review

Beautiful location and amazing views from the room balcony and the front of the hotel. All the staff were friendly at all times. Rooms cleaned and bed linen changed daily. Hotel was spotlessly clean everywhere. The food and the selection in the all inlcusive deal was excellent. I would never get bored with the meals they prepared!
Read More
Number of reviews per page
20
40

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Blue Marine Resort & Spa

Other sources (102)
8.4
Very Good
From 102 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

7.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Blue Marine Resort & Spa

Number of reviews per page
20
40
Top reviews
Beverly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Been going there for 9 years. Time to find more sun beds. Extremely clean. Usual friendly staff. Food may need an update now. Better system with timings though.
PAULA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The property was beautiful and clean. I loved it
Verified traveler
icon-Friends and Family with Children
Friends and Family with Children
8.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

It requires a few upgrades it looks a little tired
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

Older hotel but super clean , service five star, food ok
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

The view is amazing. Make sure you get a Seaview room or better yet a Seaview junior suite with a jacuzzi. My fiance and I would watch the sunrise while enjoying our morning coffee in the jacuzzi. The pool area is nice, although the pool isn't heated so if it's not summer it may be chilly for some people. I didn't mind it though. The food in the ala carte restaurants was overall fantastic other than a couple disappointing dishes. The staff and service was really good. We had a few problems our first night that really worried us, but after talking to the management, they really made a huge effort to improve our experience and the rest of our stay was great. Now for the bad part. The majority of the food in the main restaurant buffet is really bad. If you want good food, the buffet will upset you. For breakfast you're safe with fruit, yogurt, toast, and the omelette bar, but most of the other hot bar items are terrible. For the dinner buffet, you're safe with the salad bar items, but the hot bar items and most of the desserts were awful. I guess maybe that's a common thing with all inclusive resorts, they put effort into the ala carte food, but skimp on the quality of the buffet foods. The complimentary wine and beer is very poor quality. Also the drinks at the bars are mostly disappointing because instead of real juice for mixers, they uses syrup concentrates. If you want better quality drinks either buy a bottle of nicer wine from the restaurant or go into town.
Read More
Rachel
icon-with Friends
with Friends
10.0
/10
Reviewed 398 week(s) ago

Hotels.com verified review

The hotel was in a pieceful location with spectacular bieqs of the sea. The location was ideal for us as we wanted a relaxing hideaway near the beach, which was A very short 2 minute walk under the coastal road in a purpose built walkway. Lifts serve every part of the hotel, restaurant and beach too (though I don't believe the main pool was accessible via a lift, so worth noting there are a few steps to that). The food was varied, fresh and very well presented. I particularly enjoyed the wonderful salads, yogurt and the ample supply of seafood and fish. The Greek night was great too. We got involved in the beachfront stretching and yoga sessions which was great. Staff were hardworking and I personally found the hotel to be exceptionally clean. The people are a mix of ages and nationalities which we liked too. There is a public bus stop in front of the hotel that can take you to Agios Nicolaos and from there to Heraklion Airport and city and well as to Plan a for a cheap trip to Spinalonga island, the deserted ex leper colony, which was fascinating and eerily beautiful. I recommend this hotel for a peaceful holiday with plenty of local day trips available by public transport too.
Read More
Verified traveler
10.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

Nice hotel close to the beach, staff was top notch, the head waiter went so far as to order special Ice Cream for our Daughter that can’t eat any protein or milk products. The rooms are dated but it makes up for it by the pool side with plenty of seats to spare. The drinks aren’t top shelf but if your not a big drinker then who cares. It’s a good mix of family and couples enjoying this location.
Read More
Zoe
10.0
/10
Reviewed 452 week(s) ago

Expedia Group verified review

One of the best hotels on the coast I would highly recommend!
Michael
icon-Family
Family
6.0
/10
Reviewed 456 week(s) ago

Hotels.com verified review

Although classified as a 5 star hotel the amenities and service didn't meet that standard. The room was a reasonable size but all three beds were not comfortable. The view from the balcony was superb but the furniture was tired and weather-stained. Most staff didn't engage and did not focus on the customers. There were a couple of exceptions, but I expected more. Waiting staff often tried to remove plates before we had finished. The evening entertainment was puerile. This was especially disappointing as it was not really feasible to travel the 6km to Aghios Nikolaos, in the evening, with my young daughter, and the hotel has no entertainment close to it. The quality of the all-inclusive wine and beer left a lot to be desired. Neither red nor white wine were really palatable and the beer (lager) seemed to be very light. Red wine was served chilled in the restaurant which is not the way to do it, The food was pretty good, although labeling needs to be improved. It was not obvious to my vegetarian friend what hors d'oeuvres contained meat, or meat products. The pool had a shortage of sunbeds, and many that had been reserved early in the morning seemed to be empty all day. The mail pool is reasonably sized but contains sea-water. Pool-bar service was quick but off-hand. Overall, the hotel and facilities were disappointing and fell short of five star experiences I have had elsewhere in the world.
Read More
mandy
6.0
/10
Reviewed 498 week(s) ago

Expedia Group verified review

We enjoyed a week at the hotel . Food was good, staff were helpful when asked but not proactive. We had issues with our booking due to the manager being sacked which was bad timing for us and there were obvious difficulties for staff although they tried their best. Room was clean but somewhat worn. Definitely no where near 5 stars, a fair assessment would be 3 stars. Entertainment in the evening was none existent on Sunday when we had been looking forward to the Greek night which had been advertised all week and then cancelled about an hour before it was due to start. Table tennis room was horrendous with graffiti and peeling paint it looked like an old bus shelter. Children's club was also very dour and I would not have liked to leave a child in there , no reflection on staff just surroundings. Beach and pool area were very nice. The loungers were reserved with towels! This should not be allowed as some were left on the same loungers overnight for days. We did enjoy our stay as we got a reasonable deal but don't pay much or you will be disappointed. Also lots of steps and steep ramps so it could be difficult for buggies , childrenand older people.
Read More
susie
8.0
/10
Reviewed 550 week(s) ago

Expedia Group verified review

The hotel is kept really clean, and the bedrooms and balconies have great views. Sadly the staff (Apart from the chef who was great) although pleasant have no interaction with you at all. No pleasantries and it was not until we checked out that we were asked how our we were and if we had enjoyed our stay. Interaction is so important but the staff were like robots, doing their jobs and nothing else . Saying hello how are you costs nothing, training is needed. The size of pool for the amount of people was far too small. Didn't enjoy being sandwiched in, must be awful on high season. Food wS very good in the buffet as was the two other restaurants. Enjoyed the stay but nowhere near a five star.
Read More
Vijay
icon-Family
Family
10.0
/10
Reviewed 552 week(s) ago

Hotels.com verified review

Very nice hotel and clean. Nice pool area, kids area and wifi coverage through hotel. Good varied food menu and will help make items for toddlers Reasonably priced spa Nice bar on 3rd floor Slight improvement that could be made: Expand drinks menu More sun loungers needed (we went off peak yet all the sun lounger had guest reserving them with their towels from the morning, even if it says not to) Expand gym equipment improve evening shows, when it rains (currently shows get cancelled when it has rained at any point in the day)
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Verified traveler
10.0
/10
Reviewed 557 week(s) ago

Expedia Group verified review

i spent two days , it was nice and good. the beach is front of the hotel. the swimming pool is perfect
Verified traveler
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with Partner
10.0
/10
Reviewed 566 week(s) ago

Hotels.com verified review

Great stay!
Kiki
10.0
/10
Reviewed 610 week(s) ago

Expedia Group verified review

Excellent week in this Hotel, nice location not so remote but not too close to the hustle and bustle of A.Nikolaos. Food is good with a variety, it has a nice private beach and the room is very clean and comfortable.
Yasmin
4.0
/10
Reviewed 613 week(s) ago

Hotels.com verified review

This hotel and service was more like a 3 star ! Food was good Rooms were shabby the first room was awful and I said this us not like your pictures on the website he said this is the room you have chosen the one on the website would be 300 euros more I wanted a lovely holiday so I paid reluntantly:(.. Awful plastic chairs by the pool set in an uneven surface. Gym opens at 10am ??? This is ridiculous ! Al le carte restaurants 2 days in advance booking required and you had to choose what you wanted to eat when you booked from a set menu !!! This is ridiculous too! The buffet restaurant was is more like a canteen seating for 4 persons is too small and we were questioned when we moved to a larger table ! Quite rudely too one waiter said that "I was not considering other guests" Too many smokers around no designated smoking areas especially around the pool bar ! Entertainment was poor and during the day far too loud ! We spent most of our holiday by the beach the sea the service in this area was adequate. We hired a car for the day on the Thursday and had a wonderful time at Plaka beach we ate there both lunch and dinner and paid for this. This was the best day away from the hotel !
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Verified traveler
8.0
/10
Reviewed 614 week(s) ago

Hotels.com verified review

Whilst it is fun and the all inclusive is necessary being so far away from anything The rooms are basic and I can't believe a shower curtain even exists in a 5 star hotel Staff are non greek speaking and could be friendlier
Chris
8.0
/10
Reviewed 615 week(s) ago

Expedia Group verified review

Very clean and comfortable. Food very nice in main restaurant although it was very noisy and much like a cafeteria. The al la carte was much to be desired however! Cancelled our second sitting preferring the main restaurant food. The animation team were very sweet and friendly - however the shows were extremely amateurish and we were very disappointed. You have to see one to believe it! The main bar could do with some live music as generally the place had not much to do during the evening except the shows. We enjoyed the water gym run by Kirsty - it was a lot of fun, and there seemed to be enough to keep children entertained with a kids club (although we can't vouch for it as we didn't have any kids with us! Beds were very hard - by the end of our week we were all a bit stiff! Our main complaint is the fact that sun beds are reserved by people getting up as early as 6.30am in the morning and placing their towels on them. They really need a pool guy to stop this, it was ridiculous.
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Verified traveler
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Family
10.0
/10
Reviewed 616 week(s) ago

Expedia Group verified review

Good hotel, right on the beach. Lovely pool, though salt water and a few more loungers needed but we never had a problem. Lovely salads, food and plenty of fresh fruit. Branded spirits, and bar was quiet. Staff try hard to help and meet requirements, animation team really do try hard to get participation in their activities. Great for those with children, plenty of activities and the mini club team actively went round the pool telling families what was on. We don't have kids, but they all seemed to have a great time.
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Verified traveler
10.0
/10
Reviewed 762 week(s) ago

Hotels.com verified review

Beautiful location and amazing views from the room balcony and the front of the hotel. All the staff were friendly at all times. Rooms cleaned and bed linen changed daily. Hotel was spotlessly clean everywhere. The food and the selection in the all inlcusive deal was excellent. I would never get bored with the meals they prepared!
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