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Blue Marine Resort & Spa

Hotels
8.4
/10
Very Good
102 reviews

What Guests Say About Their Stay

Beverly

10.0
/ 10
Been going there for 9 years. Time to find more sun beds. Extremely clean. Usual friendly staff. Food may need an update now. Better system with timings though.

Rachel

10.0
/ 10
The hotel was in a pieceful location with spectacular bieqs of the sea. The location was ideal for us as we wanted a relaxing hideaway near the beach, which was A very short 2 minute walk under the coastal road in a purpose built walkway. Lifts serve every part of the hotel, restaurant and beach too (though I don't believe the main pool was accessible via a lift, so worth noting there are a few steps to that). The food was varied, fresh and very well presented. I particularly enjoyed the wonderful salads, yogurt and the ample supply of seafood and fish. The Greek night was great too. We got involved in the beachfront stretching and yoga sessions which was great. Staff were hardworking and I personally found the hotel to be exceptionally clean. The people are a mix of ages and nationalities which we liked too. There is a public bus stop in front of the hotel that can take you to Agios Nicolaos and from there to Heraklion Airport and city and well as to Plan a for a cheap trip to Spinalonga island, the deserted ex leper colony, which was fascinating and eerily beautiful. I recommend this hotel for a peaceful holiday with plenty of local day trips available by public transport too.

Verified traveler

10.0
/ 10
Nice hotel close to the beach, staff was top notch, the head waiter went so far as to order special Ice Cream for our Daughter that can’t eat any protein or milk products. The rooms are dated but it makes up for it by the pool side with plenty of seats to spare. The drinks aren’t top shelf but if your not a big drinker then who cares. It’s a good mix of family and couples enjoying this location.
In the Area
See Map
Ammoudara area, Dimos Agios Nikolaos, Nomós Lasithíou, Crete, Greece, 72100

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Blue Marine Resort & Spa is a hotel is located at Dimos Agios Nikolaos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Blue Marine Resort & Spa

Ammoudara area, Dimos Agios Nikolaos, Nomós Lasithíou, Crete, Greece, 72100
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Discover More About Blue Marine Resort & Spa

Location


Blue Marine Resort & Spa is a hotel is located at Dimos Agios Nikolaos.

About Blue Marine Resort & Spa

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Blue Marine Resort & Spa exclusively for you.

Blue Marine Resort & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Blue Marine Resort & Spa.

All facilities in Blue Marine Resort & Spa

Others Blue Marine Resort & Spa
Others

Things to Do

  • Hot tub
  • Outdoor pool
  • Indoor pool
  • Karaoke
  • Garden
  • Beach towel
  • Library
  • Shops
  • Beach umbrella
  • Barbecue
  • Spa
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Express check-in
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Poolside bar
  • Beach Bar
  • Nightclub
  • Snack bar

General

  • Banquet
  • Terrace
  • Smoking area
  • Parking

Business Facilities

  • Conference center
  • Business center
  • Meeting rooms
  • Conference rooms

Sports and Recreations

  • Outdoor tennis court
  • Fitness center
  • Game room
  • Billiard

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

Family-friendly Facilities

  • Kids club
  • Children pool

Nearby Facilities

  • Souvenir shop
  • Grocery

Kids and Pets

  • Babysitting with surcharge
  • Supervised childcare

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Area shuttle with surcharge

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Blue Marine Resort & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: EUR 90 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note: Guests booked in the "Basic Room (Flex)" category for more than 1 night may be required to switch rooms during their stay.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Available rooms at Blue Marine Resort & Spa
202
Number of floors in Blue Marine Resort & Spa
7
Another facilities in Blue Marine Resort & Spa
Hot tub, Outdoor pool, Indoor pool, Karaoke, Garden

Frequently asked question in Blue Marine Resort & Spa

What are available facilities at Blue Marine Resort & Spa?
There are top facilites at Blue Marine Resort & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Blue Marine Resort & Spa?
The standard check-in time at Blue Marine Resort & Spa is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Blue Marine Resort & Spa
Blue Marine Resort & Spa has a 5.0-star rating.
How many floors does Blue Marine Resort & Spa have?
Blue Marine Resort & Spa has 7.
How many rooms are available at Blue Marine Resort & Spa
Blue Marine Resort & Spa has 202.
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More Reviews from Other Guests in Blue Marine Resort & Spa

Overall Ratings & Reviews Blue Marine Resort & Spa

Other sources (102)
8.4
Very Good
From 102 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

7.0

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Blue Marine Resort & Spa

Number of reviews per page
20
40
Top reviews
Beverly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Been going there for 9 years. Time to find more sun beds. Extremely clean. Usual friendly staff. Food may need an update now. Better system with timings though.
PAULA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The property was beautiful and clean. I loved it
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

It requires a few upgrades it looks a little tired
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

Older hotel but super clean , service five star, food ok
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

The view is amazing. Make sure you get a Seaview room or better yet a Seaview junior suite with a jacuzzi. My fiance and I would watch the sunrise while enjoying our morning coffee in the jacuzzi. The pool area is nice, although the pool isn't heated so if it's not summer it may be chilly for some people. I didn't mind it though. The food in the ala carte restaurants was overall fantastic other than a couple disappointing dishes. The staff and service was really good. We had a few problems our first night that really worried us, but after talking to the management, they really made a huge effort to improve our experience and the rest of our stay was great. Now for the bad part. The majority of the food in the main restaurant buffet is really bad. If you want good food, the buffet will upset you. For breakfast you're safe with fruit, yogurt, toast, and the omelette bar, but most of the other hot bar items are terrible. For the dinner buffet, you're safe with the salad bar items, but the hot bar items and most of the desserts were awful. I guess maybe that's a common thing with all inclusive resorts, they put effort into the ala carte food, but skimp on the quality of the buffet foods. The complimentary wine and beer is very poor quality. Also the drinks at the bars are mostly disappointing because instead of real juice for mixers, they uses syrup concentrates. If you want better quality drinks either buy a bottle of nicer wine from the restaurant or go into town.
Read More
Rachel
10.0
/10
Reviewed 393 week(s) ago

Hotels.com verified review

The hotel was in a pieceful location with spectacular bieqs of the sea. The location was ideal for us as we wanted a relaxing hideaway near the beach, which was A very short 2 minute walk under the coastal road in a purpose built walkway. Lifts serve every part of the hotel, restaurant and beach too (though I don't believe the main pool was accessible via a lift, so worth noting there are a few steps to that). The food was varied, fresh and very well presented. I particularly enjoyed the wonderful salads, yogurt and the ample supply of seafood and fish. The Greek night was great too. We got involved in the beachfront stretching and yoga sessions which was great. Staff were hardworking and I personally found the hotel to be exceptionally clean. The people are a mix of ages and nationalities which we liked too. There is a public bus stop in front of the hotel that can take you to Agios Nicolaos and from there to Heraklion Airport and city and well as to Plan a for a cheap trip to Spinalonga island, the deserted ex leper colony, which was fascinating and eerily beautiful. I recommend this hotel for a peaceful holiday with plenty of local day trips available by public transport too.
Read More
Verified traveler
10.0
/10
Reviewed 409 week(s) ago

Expedia Group verified review

Nice hotel close to the beach, staff was top notch, the head waiter went so far as to order special Ice Cream for our Daughter that can’t eat any protein or milk products. The rooms are dated but it makes up for it by the pool side with plenty of seats to spare. The drinks aren’t top shelf but if your not a big drinker then who cares. It’s a good mix of family and couples enjoying this location.
Read More
Zoe
10.0
/10
Reviewed 447 week(s) ago

Expedia Group verified review

One of the best hotels on the coast I would highly recommend!
Michael
6.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

Although classified as a 5 star hotel the amenities and service didn't meet that standard. The room was a reasonable size but all three beds were not comfortable. The view from the balcony was superb but the furniture was tired and weather-stained. Most staff didn't engage and did not focus on the customers. There were a couple of exceptions, but I expected more. Waiting staff often tried to remove plates before we had finished. The evening entertainment was puerile. This was especially disappointing as it was not really feasible to travel the 6km to Aghios Nikolaos, in the evening, with my young daughter, and the hotel has no entertainment close to it. The quality of the all-inclusive wine and beer left a lot to be desired. Neither red nor white wine were really palatable and the beer (lager) seemed to be very light. Red wine was served chilled in the restaurant which is not the way to do it, The food was pretty good, although labeling needs to be improved. It was not obvious to my vegetarian friend what hors d'oeuvres contained meat, or meat products. The pool had a shortage of sunbeds, and many that had been reserved early in the morning seemed to be empty all day. The mail pool is reasonably sized but contains sea-water. Pool-bar service was quick but off-hand. Overall, the hotel and facilities were disappointing and fell short of five star experiences I have had elsewhere in the world.
Read More
mandy
6.0
/10
Reviewed 493 week(s) ago

Expedia Group verified review

We enjoyed a week at the hotel . Food was good, staff were helpful when asked but not proactive. We had issues with our booking due to the manager being sacked which was bad timing for us and there were obvious difficulties for staff although they tried their best. Room was clean but somewhat worn. Definitely no where near 5 stars, a fair assessment would be 3 stars. Entertainment in the evening was none existent on Sunday when we had been looking forward to the Greek night which had been advertised all week and then cancelled about an hour before it was due to start. Table tennis room was horrendous with graffiti and peeling paint it looked like an old bus shelter. Children's club was also very dour and I would not have liked to leave a child in there , no reflection on staff just surroundings. Beach and pool area were very nice. The loungers were reserved with towels! This should not be allowed as some were left on the same loungers overnight for days. We did enjoy our stay as we got a reasonable deal but don't pay much or you will be disappointed. Also lots of steps and steep ramps so it could be difficult for buggies , childrenand older people.
Read More
susie
8.0
/10
Reviewed 545 week(s) ago

Expedia Group verified review

The hotel is kept really clean, and the bedrooms and balconies have great views. Sadly the staff (Apart from the chef who was great) although pleasant have no interaction with you at all. No pleasantries and it was not until we checked out that we were asked how our we were and if we had enjoyed our stay. Interaction is so important but the staff were like robots, doing their jobs and nothing else . Saying hello how are you costs nothing, training is needed. The size of pool for the amount of people was far too small. Didn't enjoy being sandwiched in, must be awful on high season. Food wS very good in the buffet as was the two other restaurants. Enjoyed the stay but nowhere near a five star.
Read More
Vijay
10.0
/10
Reviewed 546 week(s) ago

Hotels.com verified review

Very nice hotel and clean. Nice pool area, kids area and wifi coverage through hotel. Good varied food menu and will help make items for toddlers Reasonably priced spa Nice bar on 3rd floor Slight improvement that could be made: Expand drinks menu More sun loungers needed (we went off peak yet all the sun lounger had guest reserving them with their towels from the morning, even if it says not to) Expand gym equipment improve evening shows, when it rains (currently shows get cancelled when it has rained at any point in the day)
Read More
Verified traveler
10.0
/10
Reviewed 551 week(s) ago

Expedia Group verified review

i spent two days , it was nice and good. the beach is front of the hotel. the swimming pool is perfect
Verified traveler
10.0
/10
Reviewed 561 week(s) ago

Hotels.com verified review

Great stay!
Kiki
10.0
/10
Reviewed 605 week(s) ago

Expedia Group verified review

Excellent week in this Hotel, nice location not so remote but not too close to the hustle and bustle of A.Nikolaos. Food is good with a variety, it has a nice private beach and the room is very clean and comfortable.
Yasmin
4.0
/10
Reviewed 607 week(s) ago

Hotels.com verified review

This hotel and service was more like a 3 star ! Food was good Rooms were shabby the first room was awful and I said this us not like your pictures on the website he said this is the room you have chosen the one on the website would be 300 euros more I wanted a lovely holiday so I paid reluntantly:(.. Awful plastic chairs by the pool set in an uneven surface. Gym opens at 10am ??? This is ridiculous ! Al le carte restaurants 2 days in advance booking required and you had to choose what you wanted to eat when you booked from a set menu !!! This is ridiculous too! The buffet restaurant was is more like a canteen seating for 4 persons is too small and we were questioned when we moved to a larger table ! Quite rudely too one waiter said that "I was not considering other guests" Too many smokers around no designated smoking areas especially around the pool bar ! Entertainment was poor and during the day far too loud ! We spent most of our holiday by the beach the sea the service in this area was adequate. We hired a car for the day on the Thursday and had a wonderful time at Plaka beach we ate there both lunch and dinner and paid for this. This was the best day away from the hotel !
Read More
Verified traveler
8.0
/10
Reviewed 609 week(s) ago

Hotels.com verified review

Whilst it is fun and the all inclusive is necessary being so far away from anything The rooms are basic and I can't believe a shower curtain even exists in a 5 star hotel Staff are non greek speaking and could be friendlier
Chris
8.0
/10
Reviewed 610 week(s) ago

Expedia Group verified review

Very clean and comfortable. Food very nice in main restaurant although it was very noisy and much like a cafeteria. The al la carte was much to be desired however! Cancelled our second sitting preferring the main restaurant food. The animation team were very sweet and friendly - however the shows were extremely amateurish and we were very disappointed. You have to see one to believe it! The main bar could do with some live music as generally the place had not much to do during the evening except the shows. We enjoyed the water gym run by Kirsty - it was a lot of fun, and there seemed to be enough to keep children entertained with a kids club (although we can't vouch for it as we didn't have any kids with us! Beds were very hard - by the end of our week we were all a bit stiff! Our main complaint is the fact that sun beds are reserved by people getting up as early as 6.30am in the morning and placing their towels on them. They really need a pool guy to stop this, it was ridiculous.
Read More
Verified traveler
10.0
/10
Reviewed 611 week(s) ago

Expedia Group verified review

Good hotel, right on the beach. Lovely pool, though salt water and a few more loungers needed but we never had a problem. Lovely salads, food and plenty of fresh fruit. Branded spirits, and bar was quiet. Staff try hard to help and meet requirements, animation team really do try hard to get participation in their activities. Great for those with children, plenty of activities and the mini club team actively went round the pool telling families what was on. We don't have kids, but they all seemed to have a great time.
Read More
Verified traveler
10.0
/10
Reviewed 756 week(s) ago

Hotels.com verified review

Beautiful location and amazing views from the room balcony and the front of the hotel. All the staff were friendly at all times. Rooms cleaned and bed linen changed daily. Hotel was spotlessly clean everywhere. The food and the selection in the all inlcusive deal was excellent. I would never get bored with the meals they prepared!
Read More
Number of reviews per page
20
40

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Others 4 Blue Marine Resort & Spa

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Blue Marine Resort & Spa

Other sources (102)
8.4
Very Good
From 102 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

7.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Blue Marine Resort & Spa

Number of reviews per page
20
40
Top reviews
Beverly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Been going there for 9 years. Time to find more sun beds. Extremely clean. Usual friendly staff. Food may need an update now. Better system with timings though.
PAULA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The property was beautiful and clean. I loved it
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

It requires a few upgrades it looks a little tired
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

Older hotel but super clean , service five star, food ok
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

The view is amazing. Make sure you get a Seaview room or better yet a Seaview junior suite with a jacuzzi. My fiance and I would watch the sunrise while enjoying our morning coffee in the jacuzzi. The pool area is nice, although the pool isn't heated so if it's not summer it may be chilly for some people. I didn't mind it though. The food in the ala carte restaurants was overall fantastic other than a couple disappointing dishes. The staff and service was really good. We had a few problems our first night that really worried us, but after talking to the management, they really made a huge effort to improve our experience and the rest of our stay was great. Now for the bad part. The majority of the food in the main restaurant buffet is really bad. If you want good food, the buffet will upset you. For breakfast you're safe with fruit, yogurt, toast, and the omelette bar, but most of the other hot bar items are terrible. For the dinner buffet, you're safe with the salad bar items, but the hot bar items and most of the desserts were awful. I guess maybe that's a common thing with all inclusive resorts, they put effort into the ala carte food, but skimp on the quality of the buffet foods. The complimentary wine and beer is very poor quality. Also the drinks at the bars are mostly disappointing because instead of real juice for mixers, they uses syrup concentrates. If you want better quality drinks either buy a bottle of nicer wine from the restaurant or go into town.
Read More
Rachel
10.0
/10
Reviewed 393 week(s) ago

Hotels.com verified review

The hotel was in a pieceful location with spectacular bieqs of the sea. The location was ideal for us as we wanted a relaxing hideaway near the beach, which was A very short 2 minute walk under the coastal road in a purpose built walkway. Lifts serve every part of the hotel, restaurant and beach too (though I don't believe the main pool was accessible via a lift, so worth noting there are a few steps to that). The food was varied, fresh and very well presented. I particularly enjoyed the wonderful salads, yogurt and the ample supply of seafood and fish. The Greek night was great too. We got involved in the beachfront stretching and yoga sessions which was great. Staff were hardworking and I personally found the hotel to be exceptionally clean. The people are a mix of ages and nationalities which we liked too. There is a public bus stop in front of the hotel that can take you to Agios Nicolaos and from there to Heraklion Airport and city and well as to Plan a for a cheap trip to Spinalonga island, the deserted ex leper colony, which was fascinating and eerily beautiful. I recommend this hotel for a peaceful holiday with plenty of local day trips available by public transport too.
Read More
Verified traveler
10.0
/10
Reviewed 409 week(s) ago

Expedia Group verified review

Nice hotel close to the beach, staff was top notch, the head waiter went so far as to order special Ice Cream for our Daughter that can’t eat any protein or milk products. The rooms are dated but it makes up for it by the pool side with plenty of seats to spare. The drinks aren’t top shelf but if your not a big drinker then who cares. It’s a good mix of family and couples enjoying this location.
Read More
Zoe
10.0
/10
Reviewed 447 week(s) ago

Expedia Group verified review

One of the best hotels on the coast I would highly recommend!
Michael
6.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

Although classified as a 5 star hotel the amenities and service didn't meet that standard. The room was a reasonable size but all three beds were not comfortable. The view from the balcony was superb but the furniture was tired and weather-stained. Most staff didn't engage and did not focus on the customers. There were a couple of exceptions, but I expected more. Waiting staff often tried to remove plates before we had finished. The evening entertainment was puerile. This was especially disappointing as it was not really feasible to travel the 6km to Aghios Nikolaos, in the evening, with my young daughter, and the hotel has no entertainment close to it. The quality of the all-inclusive wine and beer left a lot to be desired. Neither red nor white wine were really palatable and the beer (lager) seemed to be very light. Red wine was served chilled in the restaurant which is not the way to do it, The food was pretty good, although labeling needs to be improved. It was not obvious to my vegetarian friend what hors d'oeuvres contained meat, or meat products. The pool had a shortage of sunbeds, and many that had been reserved early in the morning seemed to be empty all day. The mail pool is reasonably sized but contains sea-water. Pool-bar service was quick but off-hand. Overall, the hotel and facilities were disappointing and fell short of five star experiences I have had elsewhere in the world.
Read More
mandy
6.0
/10
Reviewed 493 week(s) ago

Expedia Group verified review

We enjoyed a week at the hotel . Food was good, staff were helpful when asked but not proactive. We had issues with our booking due to the manager being sacked which was bad timing for us and there were obvious difficulties for staff although they tried their best. Room was clean but somewhat worn. Definitely no where near 5 stars, a fair assessment would be 3 stars. Entertainment in the evening was none existent on Sunday when we had been looking forward to the Greek night which had been advertised all week and then cancelled about an hour before it was due to start. Table tennis room was horrendous with graffiti and peeling paint it looked like an old bus shelter. Children's club was also very dour and I would not have liked to leave a child in there , no reflection on staff just surroundings. Beach and pool area were very nice. The loungers were reserved with towels! This should not be allowed as some were left on the same loungers overnight for days. We did enjoy our stay as we got a reasonable deal but don't pay much or you will be disappointed. Also lots of steps and steep ramps so it could be difficult for buggies , childrenand older people.
Read More
susie
8.0
/10
Reviewed 545 week(s) ago

Expedia Group verified review

The hotel is kept really clean, and the bedrooms and balconies have great views. Sadly the staff (Apart from the chef who was great) although pleasant have no interaction with you at all. No pleasantries and it was not until we checked out that we were asked how our we were and if we had enjoyed our stay. Interaction is so important but the staff were like robots, doing their jobs and nothing else . Saying hello how are you costs nothing, training is needed. The size of pool for the amount of people was far too small. Didn't enjoy being sandwiched in, must be awful on high season. Food wS very good in the buffet as was the two other restaurants. Enjoyed the stay but nowhere near a five star.
Read More
Vijay
10.0
/10
Reviewed 546 week(s) ago

Hotels.com verified review

Very nice hotel and clean. Nice pool area, kids area and wifi coverage through hotel. Good varied food menu and will help make items for toddlers Reasonably priced spa Nice bar on 3rd floor Slight improvement that could be made: Expand drinks menu More sun loungers needed (we went off peak yet all the sun lounger had guest reserving them with their towels from the morning, even if it says not to) Expand gym equipment improve evening shows, when it rains (currently shows get cancelled when it has rained at any point in the day)
Read More
Verified traveler
10.0
/10
Reviewed 551 week(s) ago

Expedia Group verified review

i spent two days , it was nice and good. the beach is front of the hotel. the swimming pool is perfect
Verified traveler
10.0
/10
Reviewed 561 week(s) ago

Hotels.com verified review

Great stay!
Kiki
10.0
/10
Reviewed 605 week(s) ago

Expedia Group verified review

Excellent week in this Hotel, nice location not so remote but not too close to the hustle and bustle of A.Nikolaos. Food is good with a variety, it has a nice private beach and the room is very clean and comfortable.
Yasmin
4.0
/10
Reviewed 607 week(s) ago

Hotels.com verified review

This hotel and service was more like a 3 star ! Food was good Rooms were shabby the first room was awful and I said this us not like your pictures on the website he said this is the room you have chosen the one on the website would be 300 euros more I wanted a lovely holiday so I paid reluntantly:(.. Awful plastic chairs by the pool set in an uneven surface. Gym opens at 10am ??? This is ridiculous ! Al le carte restaurants 2 days in advance booking required and you had to choose what you wanted to eat when you booked from a set menu !!! This is ridiculous too! The buffet restaurant was is more like a canteen seating for 4 persons is too small and we were questioned when we moved to a larger table ! Quite rudely too one waiter said that "I was not considering other guests" Too many smokers around no designated smoking areas especially around the pool bar ! Entertainment was poor and during the day far too loud ! We spent most of our holiday by the beach the sea the service in this area was adequate. We hired a car for the day on the Thursday and had a wonderful time at Plaka beach we ate there both lunch and dinner and paid for this. This was the best day away from the hotel !
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Verified traveler
8.0
/10
Reviewed 609 week(s) ago

Hotels.com verified review

Whilst it is fun and the all inclusive is necessary being so far away from anything The rooms are basic and I can't believe a shower curtain even exists in a 5 star hotel Staff are non greek speaking and could be friendlier
Chris
8.0
/10
Reviewed 610 week(s) ago

Expedia Group verified review

Very clean and comfortable. Food very nice in main restaurant although it was very noisy and much like a cafeteria. The al la carte was much to be desired however! Cancelled our second sitting preferring the main restaurant food. The animation team were very sweet and friendly - however the shows were extremely amateurish and we were very disappointed. You have to see one to believe it! The main bar could do with some live music as generally the place had not much to do during the evening except the shows. We enjoyed the water gym run by Kirsty - it was a lot of fun, and there seemed to be enough to keep children entertained with a kids club (although we can't vouch for it as we didn't have any kids with us! Beds were very hard - by the end of our week we were all a bit stiff! Our main complaint is the fact that sun beds are reserved by people getting up as early as 6.30am in the morning and placing their towels on them. They really need a pool guy to stop this, it was ridiculous.
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Verified traveler
10.0
/10
Reviewed 611 week(s) ago

Expedia Group verified review

Good hotel, right on the beach. Lovely pool, though salt water and a few more loungers needed but we never had a problem. Lovely salads, food and plenty of fresh fruit. Branded spirits, and bar was quiet. Staff try hard to help and meet requirements, animation team really do try hard to get participation in their activities. Great for those with children, plenty of activities and the mini club team actively went round the pool telling families what was on. We don't have kids, but they all seemed to have a great time.
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Verified traveler
10.0
/10
Reviewed 756 week(s) ago

Hotels.com verified review

Beautiful location and amazing views from the room balcony and the front of the hotel. All the staff were friendly at all times. Rooms cleaned and bed linen changed daily. Hotel was spotlessly clean everywhere. The food and the selection in the all inlcusive deal was excellent. I would never get bored with the meals they prepared!
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