Exe Budapest Center

Clean room

Staff were good, rooms were clean. Our shower holster was broken and the breakfast was not fantastic, but everything else was great. Nice place and central to a lot of things

Staff were very welcoming. The hotel is in a great location. The room was spacious, clean, and cosy. Loved our stay. Absolutely recommend.

The room was nice, staff was very friendly and helpful. Breakfast was nice and a great selection of savory and sweet. Would stay here again.

Room only, clean, modern air con all fab

Staff was great at checking guests into the hotel which had a very nice location.

Great clean hotel , great location.

Clean room, helpful staff

Rooms are okayish to be honest not the cleanest but the noise levels in the hotel is crazy like inside the rocking bar impossible to fall asleep

Didn't get the breakfast buffet because there are many restaurants near by to get food. Very convenient location, with the metro a short walk down and a Aldi down stairs. The minor issue I have is since this hotel is facing the main road, you have to get picked up and dropped off at the back which is inconvenient if you're group with lots of luggage. However the plus is that there are complimentary snacks and refreshments every morning which is nice

Great hotel. Clean. My room was a good size. I walked everywhere from it.

The reception took our passports upon arrival and without asking for permission, scanned the barcodes of our passports in a machine identical to "the passport reading/scanning" that only police or immigration officers use in international airports or police stations. We told the reception that it is highly innapropriate and illegal for a hotel to extract that way information from the passport and save it in their basic computer system (and without permission). The reception advised us that they will refuse to give us our room keys although we had prepaid in advance with expedia (and came by plane from another country. The reception told us that we have paid expedia, and we had not paid the hotel. We were shocked. I insited to talk to the manager, but the manager refused to come out of the office to explain why we were threatened to not get our room keys. After insisting , we got the keys. They made us sign a form that got automatically filled in with our personal information during barcode passport scanning. According to reception, if we refused to sign it, then we were not going to get the room keys. İt was extremely shocking and rediculous. Upon check out, the reception had a strange procedure " the hotel verifies online if the client is safe to check out and allowed to leave the hotel." İt sounded as we were not in EU, but we were in the eastern block before 90's. The rooms were very clean and spacious, the breakfast was very good and it has a great location.

This hotel is an excellent value and perfect location to walk anywhere in Budapest. The airport bus also drops off close by. The room was quiet and clean and I would highly recommend!

Very rude receptionist who clearly didn’t like her job, I made a complaint to the manger and she responded well so I have given them 2 stars so hopefully the receptionist will be given re-training.

I would have given it a 3 star over all but Sayed one of staff members helped us so well that it changed my mind. Pickup and drop off in front of the hotel is impossible during rush hours. There is no designated area. Very limited staff. Only one person every 12 hrs or so I. The front desk. Rooms are not properly checked. Multiple items were broken.

Excellent location, friendly staff, clean rooms. Beautiful hotel

It's a good place for the price, nice staff.

Nice hotel.on a busy street but very quiet. Centrally located near shops and restaurants. Perfect location for all the sights of Budapest.

During my stay I had trouble checking in. I then stayed another week and the hotel couldn’t even find my booking and finally figured out someone had canceled it. They ended up creating a new booking and tried to compensate me for my time with a room upgrade. I thought that was the end of things as I paid for my stay at the hotel and appreciated their gesture. Now, 3 weeks later, I saw that Hotels.com had charged my credit card after I already paid. When I reached out they said the hotel had put me as a no-show. Now I have been double charged and have to go through the mess of cleaning it up while dealing with a company (hotels.com) that doesn’t have a customer service number. On the last update they said that they can’t get a hold of the hotel so to wait 3 days for them to get back. I would NOT recommend this hotel if you are booking through hotels.com, it has been horrible. Also hotels.com customer service has been one of the worst and I am going to start looking at other options or just book directly with a larger hotel chain so I don’t have to deal with this in the future.

The hotel is in a convenient location, which made getting around easy. However, the rooms and overall condition of the hotel were not ideal. The bathrooms, in particular, are quite dated and in need of renovation. With some updates, this could be a much better stay.