What are the guest reviews for Grand Palace Hotel & Spa?

Grand Palace Hotel & Spa is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Grand Palace Hotel & Spa

Name: Grand Palace Hotel & Spa
Address: Killiyur Falls Road, Salem, Tamil Nādu, India, 636 602, Killiyur Falls Road, Tamil Nādu, 636 602, India
Rating: 8.4

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8.4

/10

Very Good

19 reviews

What Guests Say About Their Stay

Vivek

10.0

/ 10

Ambience was great, and rooms were amazing. Needs to train restaurant staff better as they are slow.

Pascal Alan

10.0

/ 10

We stayed for two nights at this hotel and were greatly impressed by its location, the spectacular views from its front entrance, dining room, the balcony of our room and most of all from its swimming pool. The food was excellent. But what impressed uis most was the staff, always smiling, couteous and helpful (both my wife and I are over 80 years of age). Those who were most helpful to us were Balaji, Nrtihya, and Majula. The only facility the hotel lacks is an elevator. Nonetheless, we indeed to go back to it for a longer stay before the end of the year.

Roger

10.0

/ 10

Wonderful staff, especially Vijaya Kumar and Vanitha at the restaurant and Nithiya at the front desk. Lovely grounds with great views and an infinity pool -- Feels like you're in heaven. Decent wi-fi this time around, and the rooms seem better.

In the Area

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Killiyur Falls Road, Salem, Tamil Nādu, India, 636 602

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Staying at Grand Palace Hotel & Spa is a good choice when you are visiting Salem. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Grand Palace Hotel & Spa

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What's around Grand Palace Hotel & Spa

Killiyur Falls Road, Salem, Tamil Nādu, India, 636 602

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Location

Staying at Grand Palace Hotel & Spa is a good choice when you are visiting Salem.

About Grand Palace Hotel & Spa

From business event to corporate gathering, Grand Palace Hotel & Spa provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Palace Hotel & Spa, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Grand Palace Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Grand Palace Hotel & Spa is the right place to stay.

All facilities in Grand Palace Hotel & Spa

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Outdoor pool
Barbecue
Picnic area
Garden
Spa
Library
Sauna
Steam room
Pool sun loungers

Hotel Services

Laundry service
Express check-in
Newspaper in lobby
Luggage storage
Express check-out
24-hour Receptionist
Concierge

Accessibilty

Braille or raised signage
Accessibility equipment
Accessible parking
Accessible path of travel

Business Facilities

Conference center
Meeting rooms
Business facilities
Computer station

Transportation

Bicycle rental
Area shuttle with surcharge
Valet parking

Public Facilities

Coffee shop
Coffee/tea in lobby
Safety deposit box

Family-friendly Facilities

Children club (surcharge)
Children pool

Food and Drinks

Poolside bar
Snack bar

General

Rooftop terrace
Parking

Sports and Recreations

Game room
Volleyball

Kids and Pets

Babysitting

Connectivity

Free WiFi

Shuttle Service

Train station pickup

Accommodation Policy & General Information in Grand Palace Hotel & Spa

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 22:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires appropriate swimwear to be worn in the swimming pool.

, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - 22:00 - to 11:00
Available rooms at Grand Palace Hotel & Spa	45
Number of floors in Grand Palace Hotel & Spa	1
Another facilities in Grand Palace Hotel & Spa	Outdoor pool, Barbecue, Picnic area, Garden, Spa

Frequently asked question in Grand Palace Hotel & Spa

What are available facilities at Grand Palace Hotel & Spa?

There are top facilites at Grand Palace Hotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Grand Palace Hotel & Spa?

The standard check-in time at Grand Palace Hotel & Spa is starting from 14:00 - 22:00 while the latest check-out time is at Before 11:00

How many stars does Grand Palace Hotel & Spa have?

Grand Palace Hotel & Spa is a 3.5-star hotel.

How many floors does Grand Palace Hotel & Spa have?

Grand Palace Hotel & Spa has 1 floors.

How many rooms does Grand Palace Hotel & Spa have?

Grand Palace Hotel & Spa has 45 rooms in total.

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More Reviews from Other Guests in Grand Palace Hotel & Spa

Overall Ratings & Reviews Grand Palace Hotel & Spa

Other sources (19)

8.4

Very Good

From 19 reviews

Cleanliness

8.6

Room Comfort

7.4

Service and Facilites

9.0

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Traveler Reviews Grand Palace Hotel & Spa

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Top reviews

Vivek

Leisure with Partner

10.0

/10

Reviewed 152 week(s) ago

Expedia Group verified review

Ambience was great, and rooms were amazing. Needs to train restaurant staff better as they are slow.

Niyas

Leisure Family

10.0

/10

Reviewed 153 week(s) ago

Expedia Group verified review

Scenic view and we'll organised. Pool is major attraction

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 374 week(s) ago

Expedia Group verified review

Good location & very peaceful place to visit. Nice staffs.

Pascal Alan

with Partner

10.0

/10

Reviewed 378 week(s) ago

Hotels.com verified review

Roger

10.0

/10

Reviewed 400 week(s) ago

Expedia Group verified review

Lata

4.0

/10

Reviewed 460 week(s) ago

Expedia Group verified review

I had booked a stay of 4 nights but checked out after 2 nights. The hotel was noisy and we couldn't get hot water at night. It wasn't a pleasant stay. The only redeeming factor was the excellent service of the staff members.

Maruthe

6.0

/10

Reviewed 464 week(s) ago

Expedia Group verified review

It rained every night, cloud cover every morning. Stay was good with pleasant climate, view from the cliff was cool. A swimming pool on the edge of tge cliff is a good ecperience. Avoid food from the restaurant if possible, a bit costly and not at all tasty. Cheers

Verified traveler

Family

8.0

/10

Reviewed 480 week(s) ago

Hotels.com verified review

Had a relaxing stay at this hotel. Food was decent, excellent staff.

Jenny

6.0

/10

Reviewed 488 week(s) ago

Expedia Group verified review

Most expensive and least value of all destinations stayed at in India. Stayed 2 nights. Standard room below par for the price. No room in hotel has 2 singles, so had a single foldaway bed added to our room which already had a king bed in it. Management offered us a bigger room for extra rupees. Get real! Bathroom good, hot shower. Plenty of games facilities. Pool amazing location but slightly cloudy, should be cleaned. Restaurant food very nice provided you eat Indian style. Had a disaster with a western style meal, chef offered an apology and free choice from menu to compensate. Shows desire to please western palate as well. Admired his humbleness to admit his mistake. Location walking distance to Yercaud town, steep uphill climb back to hotel. Independent travellers need a car or motorbike to sightsee.

Joseph

4.0

/10

Reviewed 558 week(s) ago

Hotels.com verified review

Our booking was not found by hotel. We had booked for three nights, stayed one and had to pay cash because hotel credit card system is for Indian cards only. The drive to the hotel is long uphill so it's best to stay for the view and cool weather. Unfortunately, the one day we stayed was cold and rainy so no good view. WiFi was not working and overall condition of the hotel is good,but nothing special for a resort. I would not stay again.

Rajesh

with Partner

8.0

/10

Reviewed 604 week(s) ago

Hotels.com verified review

hotel in place was very good only service needs improvement

Pawan

10.0

/10

Reviewed 607 week(s) ago

Expedia Group verified review

From check-in time to check-out it was great experience to be here. I enjoyed every bit of my stay. Especially, my 4 year old daughter enjoyed a lot. I would surely recommend this place.

Ramkumar

Family

8.0

/10

Reviewed 613 week(s) ago

Hotels.com verified review

It was a good trip and a good stay at Hotel Grand Palace, Yercaud. The hotel has beautiful views. Positives about the hotel: 1.Food and service were amazing. Special mention of the food 2. Great views from the hotel 3. Friendly hotel staff Negatives: 1. There was a problem with the hot water. It was extremely difficult with small kids and the weather being cold and no hot water was bad. 2. Not much activity in the resort. 3. Accessibility is an issue, especially if you do not have your own vehicle, there is no way to go down the hill to explore the place. 4. No night activity / group activity conducted by the resort

Verified traveler

8.0

/10

Reviewed 619 week(s) ago

Expedia Group verified review

Pleasant and comfort stay. Location of the hotel is very calm and quiet.

Shawbraiz

with Partner

8.0

/10

Reviewed 620 week(s) ago

Hotels.com verified review

We were there for our anniversary and it was just great. We booked this hotel last minute just because we saw a picture of the infinity pool. The hotel has outdoor and indoor play area (my rating 5/10), an infinity pool on the hill-side with an AMAZING view of the hill (my rating 10/10). The service was pretty average, had some trouble extending our stay though (my rating 5/10). The restaurant food was pretty good (my rating 6/10). The rooms were pretty decent and it opened out to the play area and the pool with a great view (7/10). The drive (in Sep-2014 end) to the Yercaud hill was just awesome - good road and great views.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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