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Hotel Surya
Hotels
7.6
/10
Pleasant
130 reviews
What Guests Say About Their Stay
Kristina
10.0
/ 10
Food choices were better than in 5 star hotel we stayed. Welcoming staff. Would stay again
Rakesh
10.0
/ 10
Hotel Surya is a very comfortable Hotel to stay in . It’s nicely maintained on regular basis. The staff is good and to Top it all , the FOOD is amazing .
Verified traveler
10.0
/ 10
It was really a memorable stay at Surya Kaiser Palace, hassles free check in and courteous service. Had few issues with my luggage lock which they gleefully resolved. Even the property is well maintained and worth staying there. I have already thought of booking this hotel whe
In the Area
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S-20/51 A-5, The Mall Road, Vārānasi, Uttar Pradesh, India, 221002
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in Hotel Surya
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What's around Hotel Surya
S-20/51 A-5, The Mall Road, Vārānasi, Uttar Pradesh, India, 221002
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Discover More About Hotel Surya
General
Near JVH Mall
Location
When you stay at Hotel Surya in Varanasi, you'll be in the historical district, within a 10-minute drive of Kashi Vishwanath Temple and Dasaswamedh ghat. This spa hotel is 4.5 mi (7.2 km) from Assi Ghat and 0.3 mi (0.4 km) from JVH Mall.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
JVH Mall - 0.4 km / 0.3 mi
Alamgir Mosque - 3.3 km / 2.1 mi
Bharat Mata - 3.5 km / 2.2 mi
Scindia Ghat - 4.9 km / 3.1 mi
Gyan Kupor Well - 4.9 km / 3 mi
Sri Annapoorani Devi Temple - 5 km / 3.1 mi
Kaal Bhairava Mandir - 5 km / 3.1 mi
Jantar Mantar Mandir - 5.1 km / 3.2 mi
Dasaswamedh ghat - 5.2 km / 3.2 mi
Marnikanika Ghat - 5.3 km / 3.3 mi
Kashi Vishwanath Temple - 5.5 km / 3.4 mi
Vishalakshi Temple - 5.5 km / 3.4 mi
Dewa Mahila Mahavidyalaya Lalpur Lamhi Varanasi - 5.7 km / 3.5 mi
Harishchandra Ghat - 6.1 km / 3.8 mi
Hanuman Ghat - 6.2 km / 3.9 mi
The preferred airport for Hotel Surya is Varanasi (VNS-Lal Bahadur Shastri) - 20.3 km / 12.6 mi
Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, an outdoor pool, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy international cuisine at Canton Royale Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 65 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and coffee/tea makers.
All facilities in Hotel Surya
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Functional Hall
Common Space
Hotel Services
- Laundry service
- Newspaper in lobby
- Wedding service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Spa
- Outdoor pool
- Garden
- Steam room
- Pool sun loungers
General
- Banquet
- Ballroom
- Smoking area
- Rooftop terrace
- Parking
- Terrace
Food and Drinks
- Nightclub
- Poolside bar
- Breakfast
- Snack bar
Business Facilities
- Meeting rooms
- Business facilities
- Conference center
- Computer station
Public Facilities
- Safety deposit box
- Coffee shop
- Elevator
Transportation
- Airport transfer
- Bicycle rental
Accessibilty
- Accessible parking
- Accessible path of travel
Nearby Facilities
- Gift shop
- Hair salon
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hotel Surya
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
14:00 - 18:00
Check-out:
Before 12:00
Pets
Only Dogs Cats Allowed
Additional Policy
Professional property host/manager, No cribs (infant beds) available
- Fee for continental breakfast: approximately INR 662 for adults and INR 600 for children
- Airport shuttle fee: INR 1180 per vehicle (one-way, maximum occupancy 4)
- Rollaway bed fee: INR 1500.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 18:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Surya | 65 |
Number of floors in Hotel Surya | 4 |
Another facilities in Hotel Surya | Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Multilingual staff |
Frequently asked question in Hotel Surya
What are available facilities at Hotel Surya?
There are top facilites at Hotel Surya such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Surya?
The standard check-in time at Hotel Surya is starting from 14:00 - 18:00 while the latest check-out time is at Before 12:00
Does Hotel Surya provide breakfast?
Yes, Hotel Surya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Surya have?
Hotel Surya is a 3.5-star hotel.
How many floors does Hotel Surya have?
Hotel Surya has 4 floors.
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More Reviews from Other Guests in Hotel Surya
Overall Ratings & Reviews Hotel Surya
Other sources (130)
7.6
Pleasant
From 130 reviews
Cleanliness
7.4
Room Comfort
7.4
Location
7.0
Service and Facilites
7.6
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Traveler Reviews Hotel Surya
Number of reviews per page
20
40
Top reviews
Muppalla
6.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
Okay
Kristina
Leisure with Friends
10.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
Food choices were better than in 5 star hotel we stayed. Welcoming staff. Would stay again
Sridevi
Friends and Family Family
10.0
/10
Reviewed 105 week(s) ago
Hotels.com verified review
Overall good friends and family good hotel
Ranjit
Leisure Family
2.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
Pick up and drop off services and the location was good.our room was filled with mosquitoes. When we complained they spray something so much that smell stay in room for all night.it was so strong it made me and my sister sick .it was hard to breath in that room.it ruined our next trip for 4 days.
Mark
Business
8.0
/10
Reviewed 131 week(s) ago
Hotels.com verified review
Grand old building. Very reasonably priced. I got unlucky with a corner room and no view, but otherwise, will come again.
Kaushikaben
Leisure Family
4.0
/10
Reviewed 165 week(s) ago
Expedia Group verified review
Not clean and rooms are run down.
Rakesh
Friends and Family Family
10.0
/10
Reviewed 176 week(s) ago
Hotels.com verified review
Hotel Surya is a very comfortable Hotel to stay in . It’s nicely maintained on regular basis. The staff is good and to Top it all , the FOOD is amazing .
Verified traveler
10.0
/10
Reviewed 278 week(s) ago
Expedia Group verified review
It was really a memorable stay at Surya Kaiser Palace, hassles free check in and courteous service. Had few issues with my luggage lock which they gleefully resolved. Even the property is well maintained and worth staying there. I have already thought of booking this hotel whe
Prakashpatel
Leisure
8.0
/10
Reviewed 327 week(s) ago
Expedia Group verified review
Best food in town
Clean and nice hotel
Friendly staff
Great location
Thomas
Leisure with Partner
10.0
/10
Reviewed 333 week(s) ago
Expedia Group verified review
Great value, excellent breakfast buffet! Very nice staff (Thank you Santos). Great spa. Location is off the river front but still nice. You’ll have to cab or tuk tuk to the riverfront and old town but at 60 to 75 a night, it’s a deal. The bar and lounge on grounds is also a gem. Thank you for a nice stay 👍
Verified traveler
Business and Leisure Family
10.0
/10
Reviewed 335 week(s) ago
Expedia Group verified review
Property is good but the staff is even better. Very warm , reliable people who helped make our trip excellent. When I am in Varanasi next I am surely going to stay here again and recommend my family and friends as well.
Amy
6.0
/10
Reviewed 341 week(s) ago
Hotels.com verified review
The hotel property was lovely. My room was clean and comfortable. The disconnect was with the service. Of all the hotels and guest houses I've stayed at in India ( dozens) I never experienced some of the baffling customer service moments. I went to the restaurant alone for dinner and was told I could not eat as they were too busy. Then I was told to go to my room and order room service. I went to the separate bar and was stopped at the door and told we are full. When I negotiated with someone to just let me order a drink to take to my room I found four empty bar stools. I have no idea why I was turned away twice. I was dressed nicely in Indian clothing, I was polite as I always am and it didn't matter. I went to the front desk and told a manager. He walked me to the restaurant and was told the same, too busy to let her sit down. He apologized and make a point that I would get a seat a dinner the following evening. But in a country where "Guest is God" and almost every single person I've encountered in the service industry goes above and beyond to help, that did not happen at Suyra .
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Verified traveler
Leisure with Partner
6.0
/10
Reviewed 361 week(s) ago
Expedia Group verified review
Door latches and locks dont work,
Room service is very much late and the breakfast was not at all upto mark.
Nitin
8.0
/10
Reviewed 363 week(s) ago
Hotels.com verified review
I will surely stay in the same hotel in my next visit.
Verified traveler
Leisure with Friends
8.0
/10
Reviewed 368 week(s) ago
Expedia Group verified review
The service and the staff are really nice!! The restaurant they have it’s really good and the rooms are perfect.
Verified traveler
Leisure with Partner
6.0
/10
Reviewed 376 week(s) ago
Expedia Group verified review
A unique property, kind of like a heritage building, location is decent, most of the staff is excellent, shout out to Gopal the hotel lifeguard and boatman, very kind and approachable person and gives excellent boat tours of the Ganges, he did everything he could to make our stay comfortable.
Food and drinks where decent as well, prices where average. Nothing special I guess.
However the room cleaning staff where quite rude, wouldn’t provide clean towels for the room unless I have them a tip, had to call down to the front desk three times, each time they brought me the wrong item and then asked for a tip for cleaning the room, pretty sure they where doing it on purpose just to try and get money from me. Also did a poor job cleaning the room, floor was merkey and bed sheet where quit old and used. Staff did not replace dirty towels, just pick them up off the floor and hang them back up.
For this reason I give the hotel a mediocre rating, definitely room for improvement
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Ghanshyam
with Friends
8.0
/10
Reviewed 379 week(s) ago
Hotels.com verified review
BuffetNeeds more staff Breakfast and dinner not good also staff level very l
Lisa
8.0
/10
Reviewed 380 week(s) ago
Expedia Group verified review
Basic hotel nothing outstanding. Not very close to Ganges when you consider traffic.
Verified traveler
10.0
/10
Reviewed 383 week(s) ago
Hotels.com verified review
Everything was great.
Verified traveler
10.0
/10
Reviewed 384 week(s) ago
Hotels.com verified review
Beautiful former palace, with great restaurant, great food, great food staff. Away from the crazy hustle of the city. The room was beautiful and this makes for an overall excellent pick for the area.
Number of reviews per page
20
40
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