Sheraton New Delhi Hotel

Location: The hotel is located in Saket, South Delhi just next to the biggest shopping malls DLF Avenue and City Select Walk. The location is perfect for shopping, touring, and going around the very posh area Mehrauli, which isn’t too far. The area is very safe & quiet and the palm lined footpaths are very pretty. There’s also a big Costa Cafe just after Haldirams and also an ATM machine. The Hotel: Reception is very impressive with a huge centre piece containing fresh flowers is beautiful. The lobby is equally nice with good seating area and is very clean and tasteful. The staff are highly professional and very nice and look out for their guests. A special thanks to Richa who really took care of me when I fell down whilst shopping. The Rooms: The rooms are a good size, with a double bed, desk and a small table and an armchair. The bathroom is also decent in size, with a bath tub. However, despite being renovated some years ago, I feel that the rooms need to be refurbished and the carpets to be replaced. The whole set up is in dire need of modernisation. I wasn’t happy with my room, the carpet was very dirty, the room in general was dusty. However, Mr. Mukesh took exceptional care to ensure that my room was clean & tidy every day for my 10 day duration! Thanks to Mr. Mukesh, my room was made more comfortable and all of my complaints were dealt with promptly. Breakfast: Generally a good spread. However, the morning bakery section can be improved with more choice.

Nice stay very comfortable rooms and very polite and helpful staff. Location is of course central.

Everything I had hoped for.

great place to sit and chat. Breakfast buffet had many choices for all palates. Good overall service and value for money.

Pavilion crew was very good. Rahul at the Chinese restaurant was exceptional.

Great

Stayed only 1 night (less than 24hrs).. but it was perfecg

Ideally situated safe environment. Staff were excellent.. very helpful, outgoing and always put safety first. Enjoyed breakfast and the wonderful selection buffet lunch. Would stay there again so close to shopping, had a lovely stay so thanks again. 🙂👍

This was the best hotel we stayed at in India, and honestly probably anywhere. Great shower and amazing breakfast.

Property was well maintained.

Great stay.

The stay was pleasant but the staff were very rude when we had to cut our trip short due to unforeseen circumstances and family emergency. The manager did nothing to assist with our stay or compensation for this. We had requested even a partial refund of our days remaining that were paid for and they did not assist and directed us back to where we booked. Hotels.com tried to assist but pointed us back to the hotel and said there is nothing that they can help with

Had a wonderful stay! Airport pick up was great and felt very safe. Arrived at hotel and staff were very welcoming. They did what they could to get me a room as early as possible to check in. The room was large and comfortable. Breakfast and hotel restaurants were excellent. Don’t have anything bad to say and will definitely stay again on my next trip!

Great property to stay. Next to a great mall which has everything. The hotel staff is very friendly and their breakfast is the best. All the staff there are so nice and treat you like royalty.

exceptional hotel everyone from the doorman to the housekeeper, couldn’t do enough for me. The food for the breakfast buffet was divine. Would recommend it to anyone in the middle of such a busy city.

It’s lovely stay.

Great hotel and best customer service. The staff went above and beyond to address any issues.

Great Hotel! Super eco-friendly!

Excellent location with easy access to a large shopping mall nearby, to sightseeing in New Delhi (Qutb Minar site is fairly close) and to Airport (20-30 minutes' drive). Staff was excellent.

Very friendly and accommodating staff. Loved the service and the vibe around the area