WelcomHeritage Mandir Palace

Hotels
8.4
/10
Very Good
45 reviews

What Guests Say About Their Stay

NAVIN

10.0
/ 10
It was simply an A+ experience. From the time we checked in to the time we checked-out of the hotel. The hotel staff was courteous and prompt. Cleanliness of the property is outstanding. We were there for Christmas eve and so there were a lot of enjoyable activities planned for the guests. Even the royal family (who lives in the private parts of the property) joined in the festivities. We rented the heritage rooms where we got the feel of living as royals in a haveli. I would highly recommend those rooms. The rooms were amazing, well furnished and full of required amenities. Lastly, all key attractions are walkable from this place.

Rui

10.0
/ 10
Nice, spacious and clean room, very good breakfast and dinner, view to the fort, close to all touristic places (at walking distance to most of them). All this in a beautiful, large palace, where the maharaja still resides. Had no chance to use pool and spa, unfortunately. Nice royal museum in the premises. Sympathetic staff. Convenient ATMs at one of the palace exits.

Lynn

10.0
/ 10
The hotel is amazing, housed in a centuries old palace and an easy walk to the main fort. Our luxury suite facing part of the museum was just beautiful. The service was excellent, the room clean, the restaurant has an extraordinary view at night. Our only concern was the lovely pool was infested by pigeons and covered in scum. After a very hot day exploring Jaisalmer that was disappointing. But it will be a lovely memory.
In the Area
See Map
Gandhi Chowk, Jaisalmer, State of Rājasthān, India, 345001

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
WelcomHeritage Mandir Palace is a hotel is located at Jaisalmer. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around WelcomHeritage Mandir Palace

Gandhi Chowk, Jaisalmer, State of Rājasthān, India, 345001
Discover More Places
Lobby WelcomHeritage Mandir Palace
Lobby 2 WelcomHeritage Mandir Palace

Discover More About WelcomHeritage Mandir Palace

General


Near Nathmalji-ki-Haveli

Location


A stay at WelcomHeritage Mandir Palace places you in the heart of Jaisalmer, steps from Nathmalji-ki-Haveli and 5 minutes by foot from Jaisalmer Fort. This luxury hotel is 0.3 mi (0.4 km) from Bhatia Market and 0.5 mi (0.8 km) from Patwon-ki-Haveli.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Jaisalmer Fort - 0.4 km / 0.2 mi
Bhatia Market - 0.4 km / 0.3 mi
Nathmalji-ki-Haveli - 0.4 km / 0.3 mi
Patwon-ki-Haveli - 0.7 km / 0.4 mi
Salim Singh-ki-Haveli - 0.9 km / 0.6 mi
Tazia Tower - 1 km / 0.6 mi
Jain Temples - 1 km / 0.6 mi
Sonee art gallery - 1.2 km / 0.7 mi
Vyas Chhatri - 1.2 km / 0.8 mi
Jaisalmer Folklore Museum - 1.6 km / 1 mi
Lake Gadisar - 1.8 km / 1.1 mi
Bada Bagh - 7 km / 4.3 mi
Kuldhara Abandoned Village Well - 17.6 km / 10.9 mi
Jaisalmer Fortress - 20.9 km / 13 mi
Khaba Fort - 32.6 km / 20.3 mi

The nearest airports are:
Jaisalmer (JSA) - 7.1 km / 4.4 mi
Jodhpur (JDH) - 289.9 km / 180.1 mi

Facilities


Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Business Facilities


Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free valet parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service.

Rooms


Make yourself at home in one of the 28 individually decorated guestrooms, featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers.

All facilities in WelcomHeritage Mandir Palace

Swimming Pool WelcomHeritage Mandir Palace
Swimming Pool
Common Space WelcomHeritage Mandir Palace
Common Space
Lobby WelcomHeritage Mandir Palace
Lobby
Exterior WelcomHeritage Mandir Palace
Exterior
Others WelcomHeritage Mandir Palace
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Transportation

  • Secure parking
  • Limited parking
  • Bus/truck parking
  • Valet parking

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Parking
  • Safety deposit box
  • Elevator

Things to Do

  • Outdoor pool
  • Garden

Connectivity

  • Free WiFi

Accommodation Policy & General Information in WelcomHeritage Mandir Palace

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
12:00 - 14:00
Check-out:
Before 10:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available, Cashless transactions are available
  • Rollaway bed fee: INR 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - 14:00 - to 10:00
Available rooms at WelcomHeritage Mandir Palace
28
Another facilities in WelcomHeritage Mandir Palace
Laundry service, Express check-in, Newspaper in lobby, Luggage storage, Express check-out

Frequently asked question in WelcomHeritage Mandir Palace

What are available facilities at WelcomHeritage Mandir Palace?
There are top facilites at WelcomHeritage Mandir Palace such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at WelcomHeritage Mandir Palace?
The standard check-in time at WelcomHeritage Mandir Palace is starting from 12:00 - 14:00 while the latest check-out time is at Before 10:00
How many stars does WelcomHeritage Mandir Palace have?
WelcomHeritage Mandir Palace is a 4.0-star hotel.
How many rooms does WelcomHeritage Mandir Palace have?
WelcomHeritage Mandir Palace has 28 rooms in total.
What are the guest reviews for WelcomHeritage Mandir Palace?
WelcomHeritage Mandir Palace is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in WelcomHeritage Mandir Palace

8.4
Very Good
From 45 reviews
Cleanliness

9.0

Room Comfort

8.0

Location

7.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews WelcomHeritage Mandir Palace

Number of reviews per page
20
40
Top reviews
Umang
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff kept us waiting for almost 30 mins to show the room even after reaching check-in time around 3:30 PM. Staff was giving the priority to Foreign tourists and giving us lame excuses that we are finding the keys and it took 30 mins.
Charu
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I stayed at this hotel for four nights with my husband and daughter. Overall, the experience was pleasant, with spacious rooms and well-maintained bathrooms. The restaurant staff were courteous, polite, and helpful throughout our stay. The dinner arrangement by the pool with a bonfire was also enjoyable. However, there are a few points I would like to highlight for improvement: 1. The breakfast spread was quite limited for a four-star property. There were very few fresh juice options, and buttermilk was not available. Additionally, the cut fruits—particularly guava and papaya—did not appear fresh. 2. The breakfast timing was only until 9:30 AM, which is relatively early. Most hotels offer breakfast until at least 10:00 or 10:30 AM. 3. The checkout time of 10:00 AM is quite early, especially for guests who come to relax. A checkout time of at least 11:00 AM, or preferably 12:00 PM, would be more appropriate, particularly during the winter season. 4. I noticed that some guests were vacating around 11:30 AM; however, despite my request, we were not granted even a one-hour extension. This was disappointing, especially as my flight was delayed by two hours. I hope this feedback is taken constructively to enhance the overall guest experience in the future.
Read More
NAVIN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was simply an A+ experience. From the time we checked in to the time we checked-out of the hotel. The hotel staff was courteous and prompt. Cleanliness of the property is outstanding. We were there for Christmas eve and so there were a lot of enjoyable activities planned for the guests. Even the royal family (who lives in the private parts of the property) joined in the festivities. We rented the heritage rooms where we got the feel of living as royals in a haveli. I would highly recommend those rooms. The rooms were amazing, well furnished and full of required amenities. Lastly, all key attractions are walkable from this place.
Read More
Nitin
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice
sonali
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice rooms
Rui
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice, spacious and clean room, very good breakfast and dinner, view to the fort, close to all touristic places (at walking distance to most of them). All this in a beautiful, large palace, where the maharaja still resides. Had no chance to use pool and spa, unfortunately. Nice royal museum in the premises. Sympathetic staff. Convenient ATMs at one of the palace exits.
Read More
Lynn
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The hotel is amazing, housed in a centuries old palace and an easy walk to the main fort. Our luxury suite facing part of the museum was just beautiful. The service was excellent, the room clean, the restaurant has an extraordinary view at night. Our only concern was the lovely pool was infested by pigeons and covered in scum. After a very hot day exploring Jaisalmer that was disappointing. But it will be a lovely memory.
Read More
Neha
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Clean room , royal ambience maintained by staff , great food and services . I would love to stay again
John
icon-with Partner
with Partner
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Absolutely stunning part palace part hotel. Stayed on the Golden Suite which had comfy double bed and separate small sitting room. Close to the fort. Lovely rooftop restaurant and separate breakfast room. Staff couldn’t have been more helpful.
Paryush Parbhubhai
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

In the heart of Jaisalmer it is an amazing and quiet place to stay
Sudhir
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Good experience living in a Heritage property. Service was excellent. Area outside of the hotel is terrible and very busy and noisy.
Tahsin
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 165 week(s) ago

Hotels.com verified review

The palace itself is stunning. However, service is poor. Breakfast ends at 9:30. We had to rush for the breakfast. Breakfast was really bad. Burnt, dried and stale. No tissue paper, no hair dryer, no iron. I have never seen a toilet paper role that thin. Hot water takes forever to mix. Most of the time, internet doesn’t work.
Bharat
icon-with Partner
with Partner
8.0
/10
Reviewed 168 week(s) ago

Hotels.com verified review

A clean and cosy hotel. Bed linen and towels could have been a little newer, but the service in the restaurants was excellent. WiFi was extremely lousy. Hotel should invest in a few range extenders.
Sheryl
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

The manager was very helpful in every way, making sure i had everything i needed and arranging a driver for my next destination. Staff was professional and facilities were lovely.
Remela
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

A beautiful hotel with a special charm. The architectural design of the buildings is amazing. Such intricate designs. The hotel is like a maze, so very interesting to walk around. There are few different temples in the complex but need to get its opening times. There is a museum in the complex as well. Walking distance to the fort. Take a walk up for sunrise. Staff are friendly and very welcoming
Read More
Remela
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

It was an amazing experience at this property. The staff were friendly and helful. The place was like a maze, very interesting. It was amazing how well kept the place is. Jaisalmer, the Golden City. The hotel is close to the fort so you can walk or talk a rickshaw.
south
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 182 week(s) ago

Hotels.com verified review

What a disappointment, This is a historic building part place museum, part home and part hotel. It should be great. We stayed 3 nights and ended up having three different rooms. the first was large ground floor with a foot path outside the window, so no privacy, and next to a noisy stairwell. Then moved to a very small low-ceilinged room where the air conditioner was as quite as a Boeing 737 on take-off - finally moved to a very pleasant quiet room that we should have had from inception. We booked a pool view balcony room but it appears that they don't exist at all - misdescription on Hotels.com website. Wifi proved impossible to log into and I discovered that their security certificate had expire in 2019 so no Apple device would log in. Manager seemed totally unaware. of this. The grilled chicken sandwich which my wife and I had for lunch (only food that day) gave us both alimentary problems. Hotel manager just seemed imperious and not caring at all Lives off being what it is, an important historic former palace in a convenient location, but management lets it down badly. Simply don't appear interested in overseas individual travellers - Our only disappointment in 5 weeks of travel
Read More
Rakesh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

Beautiful property. Very supportive and welcoming staff. Great place to stay.
Dhruv
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 230 week(s) ago

Hotels.com verified review

We were a large group of 12 with an age range from 2 till 65 and without exception, all of us were happy with the facilities, cleanliness, helpfulness and the food. The historic significance of the hotel was also impressive and the staff were all very hospitable.
Helen
icon-
6.0
/10
Reviewed 269 week(s) ago

Hotels.com verified review

Although the hotel is beautiful & staff friendly and willing to help, I didn't find it had the special touches you would usually find in a 5 star hotel. The first room I was given had a very noisy fan, the hotel moved me to another but the TV didn't work the 3rd room on the ground floor was however lovely. Lunch should have run until 3PM but the dining hall was empty off staff when I arrived at 2:50PM. Many of the regular TV channels were not subscribed to & one of the pool ladders was broken. Only instant coffee available Saying all of that, I did have one of the best nights sleep I have had in a long time, so thank you for a comfortable bed!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 WelcomHeritage Mandir Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 45 reviews
Cleanliness

9.0

Room Comfort

8.0

Location

7.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews WelcomHeritage Mandir Palace

Number of reviews per page
20
40
Top reviews
Umang
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff kept us waiting for almost 30 mins to show the room even after reaching check-in time around 3:30 PM. Staff was giving the priority to Foreign tourists and giving us lame excuses that we are finding the keys and it took 30 mins.
Charu
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I stayed at this hotel for four nights with my husband and daughter. Overall, the experience was pleasant, with spacious rooms and well-maintained bathrooms. The restaurant staff were courteous, polite, and helpful throughout our stay. The dinner arrangement by the pool with a bonfire was also enjoyable. However, there are a few points I would like to highlight for improvement: 1. The breakfast spread was quite limited for a four-star property. There were very few fresh juice options, and buttermilk was not available. Additionally, the cut fruits—particularly guava and papaya—did not appear fresh. 2. The breakfast timing was only until 9:30 AM, which is relatively early. Most hotels offer breakfast until at least 10:00 or 10:30 AM. 3. The checkout time of 10:00 AM is quite early, especially for guests who come to relax. A checkout time of at least 11:00 AM, or preferably 12:00 PM, would be more appropriate, particularly during the winter season. 4. I noticed that some guests were vacating around 11:30 AM; however, despite my request, we were not granted even a one-hour extension. This was disappointing, especially as my flight was delayed by two hours. I hope this feedback is taken constructively to enhance the overall guest experience in the future.
Read More
NAVIN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was simply an A+ experience. From the time we checked in to the time we checked-out of the hotel. The hotel staff was courteous and prompt. Cleanliness of the property is outstanding. We were there for Christmas eve and so there were a lot of enjoyable activities planned for the guests. Even the royal family (who lives in the private parts of the property) joined in the festivities. We rented the heritage rooms where we got the feel of living as royals in a haveli. I would highly recommend those rooms. The rooms were amazing, well furnished and full of required amenities. Lastly, all key attractions are walkable from this place.
Read More
Nitin
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice
sonali
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice rooms
Rui
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice, spacious and clean room, very good breakfast and dinner, view to the fort, close to all touristic places (at walking distance to most of them). All this in a beautiful, large palace, where the maharaja still resides. Had no chance to use pool and spa, unfortunately. Nice royal museum in the premises. Sympathetic staff. Convenient ATMs at one of the palace exits.
Read More
Lynn
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The hotel is amazing, housed in a centuries old palace and an easy walk to the main fort. Our luxury suite facing part of the museum was just beautiful. The service was excellent, the room clean, the restaurant has an extraordinary view at night. Our only concern was the lovely pool was infested by pigeons and covered in scum. After a very hot day exploring Jaisalmer that was disappointing. But it will be a lovely memory.
Read More
Neha
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Clean room , royal ambience maintained by staff , great food and services . I would love to stay again
John
icon-with Partner
with Partner
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Absolutely stunning part palace part hotel. Stayed on the Golden Suite which had comfy double bed and separate small sitting room. Close to the fort. Lovely rooftop restaurant and separate breakfast room. Staff couldn’t have been more helpful.
Paryush Parbhubhai
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

In the heart of Jaisalmer it is an amazing and quiet place to stay
Sudhir
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Good experience living in a Heritage property. Service was excellent. Area outside of the hotel is terrible and very busy and noisy.
Tahsin
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 165 week(s) ago

Hotels.com verified review

The palace itself is stunning. However, service is poor. Breakfast ends at 9:30. We had to rush for the breakfast. Breakfast was really bad. Burnt, dried and stale. No tissue paper, no hair dryer, no iron. I have never seen a toilet paper role that thin. Hot water takes forever to mix. Most of the time, internet doesn’t work.
Bharat
icon-with Partner
with Partner
8.0
/10
Reviewed 168 week(s) ago

Hotels.com verified review

A clean and cosy hotel. Bed linen and towels could have been a little newer, but the service in the restaurants was excellent. WiFi was extremely lousy. Hotel should invest in a few range extenders.
Sheryl
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

The manager was very helpful in every way, making sure i had everything i needed and arranging a driver for my next destination. Staff was professional and facilities were lovely.
Remela
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

A beautiful hotel with a special charm. The architectural design of the buildings is amazing. Such intricate designs. The hotel is like a maze, so very interesting to walk around. There are few different temples in the complex but need to get its opening times. There is a museum in the complex as well. Walking distance to the fort. Take a walk up for sunrise. Staff are friendly and very welcoming
Read More
Remela
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

It was an amazing experience at this property. The staff were friendly and helful. The place was like a maze, very interesting. It was amazing how well kept the place is. Jaisalmer, the Golden City. The hotel is close to the fort so you can walk or talk a rickshaw.
south
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 182 week(s) ago

Hotels.com verified review

What a disappointment, This is a historic building part place museum, part home and part hotel. It should be great. We stayed 3 nights and ended up having three different rooms. the first was large ground floor with a foot path outside the window, so no privacy, and next to a noisy stairwell. Then moved to a very small low-ceilinged room where the air conditioner was as quite as a Boeing 737 on take-off - finally moved to a very pleasant quiet room that we should have had from inception. We booked a pool view balcony room but it appears that they don't exist at all - misdescription on Hotels.com website. Wifi proved impossible to log into and I discovered that their security certificate had expire in 2019 so no Apple device would log in. Manager seemed totally unaware. of this. The grilled chicken sandwich which my wife and I had for lunch (only food that day) gave us both alimentary problems. Hotel manager just seemed imperious and not caring at all Lives off being what it is, an important historic former palace in a convenient location, but management lets it down badly. Simply don't appear interested in overseas individual travellers - Our only disappointment in 5 weeks of travel
Read More
Rakesh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

Beautiful property. Very supportive and welcoming staff. Great place to stay.
Dhruv
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 230 week(s) ago

Hotels.com verified review

We were a large group of 12 with an age range from 2 till 65 and without exception, all of us were happy with the facilities, cleanliness, helpfulness and the food. The historic significance of the hotel was also impressive and the staff were all very hospitable.
Helen
icon-
6.0
/10
Reviewed 269 week(s) ago

Hotels.com verified review

Although the hotel is beautiful & staff friendly and willing to help, I didn't find it had the special touches you would usually find in a 5 star hotel. The first room I was given had a very noisy fan, the hotel moved me to another but the TV didn't work the 3rd room on the ground floor was however lovely. Lunch should have run until 3PM but the dining hall was empty off staff when I arrived at 2:50PM. Many of the regular TV channels were not subscribed to & one of the pool ladders was broken. Only instant coffee available Saying all of that, I did have one of the best nights sleep I have had in a long time, so thank you for a comfortable bed!
Read More
Number of reviews per page
20
40