Arthama Hotel Makassar

Everything was good but the downside was the pool, I found a cigarette butt in the middle of the adult pool and a candy wrapper in the children's pool. As a result, my body was itchy after swimming and I took the cigarette butt that was photographed to the edge of the pool.

The hotel's location is very strategic in the center of Makassar city.

The staff was very friendly🥰 helpful when we checked in.

The hotel staff was friendly and I needed a prayer mat which was also kindly provided.

The hotel staff was unfriendly, the pool area was dirty, the rooms were cramped, the food was slow to serve, and the parking area was small. For a 4-star hotel, the price wasn't worth it.

The service was friendly, unfortunately I didn't know if the elevator didn't have AC, or if all hotel elevators don't have AC. The air in the elevator was hot, as far as I remember other hotels don't have this hot air, even though there were only four of us in the elevator. The refrigerator, which is supposed to be a facility, wasn't cold, I don't know if other rooms might work well, I only had a standard room.

Very disappointed with the service and facilities. This is not a real 4-star hotel. 1. As soon as I arrived at the hotel, I immediately ordered room service because my flight to Makassar was very late and I was very hungry. I ordered room service hoping the food would arrive faster than if I ordered it through GoFood. I ordered 1 palekko chicken menu. It turned out that my food arrived in my room after more than an hour. And what was very disappointing was that the palekko chicken, which took more than an hour to make, was cold, both the chicken, the rice, and even the crackers were already cold. 😆 2. I asked the receptionist twice if I could borrow an iron because a 4-star hotel standard should have provided an iron in the room or at least provide an iron loan for guests. And what was the answer? Sorry, we do not provide an iron loan. If you want an iron, you can directly order a paid laundry pressing service. Hello hotel management. Room ironing facilities and laundry service are different. You claim to be 4-star but there are no basic ironing facilities for guests? Guest 1209

The food is delicious, but there's not much variety. The service isn't very good.

The staff was very friendly, but the bathroom was a BIG NO, the sink was clogged, dirty, the toilet was dirty, the towels given were dirty and torn 💔.

The beautiful atmosphere and views can be seen from inside the room and are very suitable for staycations and business matters.

The staff was so helpful. I reached out to them before arriving, and they handled all my requests wonderfully.

It's definitely worth the price. All the hotel staff are very kind and welcoming to the guests. The rooms are spacious, the bathrooms are clean, and the views from the rooms are breathtaking. ☺️ The Arthama Makassar Hotel is the best!

Delicious and varied food. Hotel close to the mall.

The hotel is clean. Check-in and check-out are quick. The rooms are comfortable. The food is varied and delicious.

Very comfortable hotel with direct ocean views. Recommended for a stay, friendly staff.

I was very impressed and it helped make my travel easier and other needs.

4 days and 3 nights at this hotel still felt like a long stay. The room was comfortable, the air conditioning was cool, and the view was direct to Losari Beach. The food was delicious and varied. We would like to thank the owner and GM of this hotel for the gift and the late checkout. We will return to Makassar and stay at Arthama Hotel. 👍

The room was comfortable and clean. Check-in took a long time, even though there were plenty of staff at the front desk. Check-out also took a long time, even though they had to check each room one by one.

The hotel staff was very friendly, from check-in to our room, all our belongings were delivered. The menu choices were varied and delicious.

The hotel staff was very friendly and helpful during check-in and check-out.