Ascott Jakarta

Apartments
8.7
/10
Very Good
4,491 reviews

What Guests Say About Their Stay

Distance To City Center (69)
Room Space (62)
Family Friendly (59)
Staff Friendliness (58)
j***5
9.7
/ 10
The room was spacious, everything was clean from floor to bathrooms. The overall atmosphere was peaceful and well-maintained. I will definitely recommend this hotel to family and friends.
D***a
9.6
/ 10
We have been staying at this Ascott Thamrin a few times already. We are familiar with the locations, where you can either shop at expensive places like GI or Plaza Indonesia, or a cheaper place like Thamrin City. Options for food/restaurants are varied as well. Transportation is convenient at this location; you can go in many directions from the center of Jakarta, using, for example, MyBluebird, which can be trusted in such a huge city.
Dzakiy S.
9.7
/ 10
The friendliness and readiness of the staff was extraordinary, very helpful when I visited with my family. Highly appreciate Ms. Natasha Amanda, keep it up
Jerry T.
9.4
/ 10
Amazing location! Near Plaza Indonesia & Grand Indonesia. And amazing room for a big family.
C***y
9.1
/ 10
Puas banget menginap sekeluarga di sini, staff-nya sangat helpful sekali, ramah. Hotel-nya bersih, wangi. Bakalan balik lagi sih menginap di sini.
In the Area
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Jalan Kebon Kacang Raya No.2, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230

Main Facilities

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This accommodation offers:
Outdoor pool
Outdoor tennis court
Swimming pool
Airport transfer
Fitness center
Restaurant
Luggage storage
Elevator
Family room
note: apartment was previously named Ascott Jakarta Ascott Jakarta is located in area / city Thamrin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Ascott Jakarta

Jalan Kebon Kacang Raya No.2, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230
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Lobby Ascott Jakarta
Lobby 2 Ascott Jakarta

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Overview of Ascott Jakarta

Ascott Jakarta in Jakarta offers a blend of modern comfort and Indonesian hospitality. The hotel boasts a contemporary design with touches of local artistry, creating a welcoming atmosphere for both business and leisure travellers. Situated in a vibrant neighbourhood, Ascott Jakarta provides easy access to Jakarta's bustling city centre and key business districts. You'll find yourself surrounded by a mix of modern skyscrapers and traditional markets, offering a glimpse into the city's diverse culture.

Getting around is a breeze, with convenient access to public transport options, including buses and taxis, making it easy to explore Jakarta's many attractions. The hotel's location ensures you're never far from the action, whether you're looking to indulge in local cuisine, explore historical sites, or enjoy the city's nightlife. Ascott Jakarta distinguishes itself through its commitment to providing a seamless and comfortable experience, combining affordability with top-notch service.

Ascott Jakarta

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Ascott Jakarta Facilities

Featuring 204 rooms in total, Ascott Jakarta offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Whether you're travelling with family, working remotely, or exploring Jakarta with friends, Ascott Jakarta 's facilities cater to a variety of needs. Families will appreciate the spacious rooms and kid-friendly amenities, while digital nomads can take advantage of the high-speed internet and dedicated workspaces. Groups can enjoy the communal areas and convenient access to local attractions, and leisure travellers will find the hotel a relaxing base for exploring the city.

The accommodation provides a range of facilities and amenities for guests, including .

Each room is designed with comfort in mind, featuring complimentary Wi-Fi, a dedicated workspace, plush bedding, and modern bathrooms. In-room conveniences such as a mini-fridge, coffee maker, and entertainment system ensure you have everything you need for a relaxing stay. The hotel also offers laundry services, ensuring you can always look your best, whether you're attending a business meeting or exploring the city.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Ascott Jakarta

Expect a vibrant yet relaxed ambience at Ascott Jakarta . Mornings are typically bustling with guests enjoying breakfast and preparing for their day, while evenings offer a more laid-back atmosphere, perfect for unwinding after a day of exploring Jakarta. The common spaces are designed to encourage interaction, providing opportunities to meet fellow travellers and share experiences.

While specific organised tours may vary, the hotel staff are always on hand to provide recommendations and assist with arranging local excursions. Insider tips include familiarising yourself with the local customs and etiquette, such as dressing respectfully when visiting religious sites and being mindful of noise levels in residential areas. The check-in process is typically smooth and efficient, with friendly staff ready to assist with any queries.

How to Get to Ascott Jakarta

Jakarta is served by a major international airport nearby, offering connections to destinations around the world. From the airport, you can reach Ascott Jakarta in around 30-60 minutes by taxi, depending on traffic conditions. Affordable bus connections are also available to the city centre, providing a budget-friendly alternative. The hotel is also conveniently located near several train stations, making it easy to travel to other parts of Jakarta and beyond.

Food Near Ascott Jakarta

Ascott Jakarta may offer a complimentary breakfast to start your day, as well as a selection of drinks throughout the day. If you prefer to self-cater, some rooms may include kitchen facilities. In the surrounding area, you'll find a variety of cafs, restaurants, and convenience stores offering a range of culinary options. Be sure to try local dishes such as Nasi Goreng (fried rice) and Gado-Gado (Indonesian salad with peanut sauce), available at budget-friendly warungs (small eateries) and mid-range restaurants.

Things to Do Around Ascott Jakarta

Explore the rich culture and history of Jakarta with a visit to a historic temple, offering a glimpse into the city's spiritual heritage. Immerse yourself in the vibrant atmosphere of a lively night market, where you can sample local street food and shop for souvenirs. Take a stroll through a riverside park, enjoying the scenic views and fresh air. For a one-day walkable highlights tour, consider visiting the National Museum, the Presidential Palace, and the Old Town (Kota Tua). A two-day extended stay could include a visit to the Taman Mini Indonesia Indah cultural park and a shopping spree at one of Jakarta's many malls. In the evening, enjoy live music at a local bar or catch a traditional dance performance.

Why Ascott Jakarta is Popular Among Travellers

Ascott Jakarta is popular among travellers for its affordability, convenient location, and welcoming atmosphere. Repeat visitors often appreciate the friendly staff, comfortable rooms, and easy access to Jakarta's attractions. The hotel offers excellent value for money, providing a comfortable and convenient base for exploring the city without breaking the bank. The unique experiences offered, such as the opportunity to immerse yourself in local culture and cuisine, also contribute to its popularity.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a city view for a memorable experience. Pack light, breathable clothing suitable for the tropical climate, as well as a universal adaptor for your electronic devices. Be aware of your surroundings and take precautions against petty theft, especially in crowded areas. The common languages spoken are Indonesian and English, so learning a few basic Indonesian phrases can be helpful. When communicating, be polite and respectful, and avoid discussing sensitive topics such as politics or religion.

Best Time to Stay at Ascott Jakarta

The best time to stay at Ascott Jakarta depends on your preferences and budget. The peak season is typically during the dry months (May to September), when the weather is sunny and pleasant. However, prices may be higher during this time. The off-peak season (October to April) offers lower prices and fewer crowds, but you may experience occasional rain. Consider planning your trip around local events, festivals, or holidays to experience Jakarta's vibrant culture. For budget-conscious travellers, the quieter times of year offer the best deals on accommodation and flights.

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All facilities in Ascott Jakarta

Bar, Cafe and Lounge Ascott Jakarta
Bar, Cafe and Lounge
Swimming Pool Ascott Jakarta
Swimming Pool
Fitness Center Ascott Jakarta
Fitness Center
Common Space Ascott Jakarta
Common Space
Lobby Ascott Jakarta
Lobby

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool

Things to Do

  • Fitness center
  • Outdoor pool
  • Spa

Sports and Recreations

  • Fitness center
  • Outdoor tennis court

Transportation

  • Airport transfer

Accessibilty

  • In-room accessibility

Business Facilities

  • Computer station

Nearby Facilities

  • Shops

Kids and Pets

  • Pets allowed

Connectivity

  • LAN Internet

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Ascott Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

-

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Ascott Jakarta
204
Number of floors in Ascott Jakarta
23
Another facilities in Ascott Jakarta
Bathrobe, Bathtub, Cable TV, Desk, DVD player

Frequently asked question in Ascott Jakarta

What is normal check-in & check-out time at Ascott Jakarta ?
The standard check-in time at Ascott Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Ascott Jakarta have?
Ascott Jakarta is a 5.0-star hotel.
How many floors does Ascott Jakarta have?
Ascott Jakarta has 23 floors.
How many rooms does Ascott Jakarta have?
Ascott Jakarta has 204 rooms in total.
Is there parking at Ascott Jakarta ?
Yes, Ascott Jakarta provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Ascott Jakarta

Overall Ratings & Reviews Ascott Jakarta

Traveloka (3,970)
Other sources (521)
8.7
Very Good
From 3,970 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.9

Meal

8.2

Location

9.0

Service and Facilites

8.8

People often mention about Ascott Jakarta
All
市内中心部までの距離 (36)
部屋のスペース (36)
雰囲気 (35)
家族向け (32)
寝室 (32)
スタッフの親切さ (30)
ホテルエリア (29)
バスルーム (28)
周囲 (26)
アクセシビリティ (26)
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Most Recent
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Traveler Reviews Ascott Jakarta

Number of reviews per page
20
40
Customer reviews
K***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Amazing, close to Gandaria City (in front of). I got free upgrade to 2 bedroom
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l***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
There's no place to dry clothes. But a washing machine is provided. 🥴🥴🥴 We'll try.
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Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Had an amazing time staying at the 2 BR. Clean, helpful staff.
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hasandi l.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Suitable for family groups. Located close to shopping centers.
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j***5
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The room was spacious, everything was clean from floor to bathrooms. The overall atmosphere was peaceful and well-maintained. I will definitely recommend this hotel to family and friends.
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N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very good and the place is also comfortable.
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 11 week(s) ago
We have been staying at this Ascott Thamrin a few times already. We are familiar with the locations, where you can either shop at expensive places like GI or Plaza Indonesia, or a cheaper place like Thamrin City. Options for food/restaurants are varied as well. Transportation is convenient at this location; you can go in many directions from the center of Jakarta, using, for example, MyBluebird, which can be trusted in such a huge city.
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Find this review helpful?
M***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
The place is clean, the downside is it's a bit scary
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Accommodation's Reply
01 Aug 2025
Dear M*a. Thank you for your review. We regret to learn that there were shortcomings that made your stay less than pleasant. Furthermore, we sincerely hope to welcome you back again someday. Thank you. Best regards, Reza Aprilisia | Asst. Guest Service Manager. Ascott Jakarta - The Ascott Limited - Indonesia.
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m***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Check-in was possible a few hours early. The family loved the spacious, clean living room, and proximity to Thamrin City and Grand Indonesia. Every time we visit Jakarta, it's always a favorite place to stay.
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Accommodation's Reply
20 Jul 2025
Dear m*h, Thank you for your review. We are delighted to know that your stay was satisfactory, and that our cleanliness, facilities, location, and service met your expectations. We look forward to welcoming you back to Ascott Jakarta. Warmest Regards, Reza Aprilisia | Asst. Guest Service Manager. Ascott Jakarta - The Ascott Limited - Indonesia.
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Sri Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
clean and comfortable...... .....................
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1 people find it helpful
Accommodation's Reply
20 Jul 2025
Dear Sri Y, Thank you for your review. We look forward to welcoming you back to Ascott Jakarta. Warmest Regards, Reza Aprilisia | Assistant Guest Service Manager, Ascott Jakarta - The Ascott Limited - Indonesia.
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 16 week(s) ago
Stay was terrible, first room smelt terrible they didnt clean it even though they said they would. Safety box was broken, was moved to a different room afterwards but that also had the same terrible horrific smell. Issue after issue every day - over crowded do not book.
2 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear L***a, Thank you so much for taking all the time to write a review about your recent stay at Ascott Jakarta. Please do accept our sincere apologies in regard of the shortcomings which appear during your stay and created your stay did not meet your expectations. We also thanked you for your valuable feedback which we believe it will helps us to improves in further. We do hope that we can regain your trust and look forward to welcoming you back to Ascott Jakarta in the future. Kind regards, Reza Aprilisia |Asst. Guest Service Manager Ascott Jakarta - The Ascott Limited - Indonesia
Riana S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
We had a great time staying here, so thank you Ascott Jakarta.
1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Riana S, Thank you so much for your kind of review and rating given. We are looking forward to welcoming you back to Ascott Jakarta. Kind regards, Reza Aprilisia |Asst. Guest Service Manager Ascott Jakarta - The Ascott Limited - Indonesia
M***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Very satisfied to stay at Ascott Jakarta
2 people find it helpful
Accommodation's Reply
01 Jul 2025
Dear Guest, Thank you so much for your kind rating and review given. We are looking forward to welcoming you back to Ascott Jakarta. Kind regards, Reza Aprilisia |Asst. Guest Service Manager Ascott Jakarta - The Ascott Limited - Indonesia
Lina O.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
I have stayed at Ascott several times. The only thing lacking is 1, the breakfast menu which I think is boring because the menu is always the same and the taste is ordinary. Because of this, when I stayed yesterday, I only took the room. Other than that, all aspects of the hotel at Ascott are extraordinary in my opinion. That is also what makes me always come back to Ascott.
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Accommodation's Reply
22 Jun 2025
Dear Lina O, Thank you so much for taking all the time to write a review about your recent stay at Ascott Jakarta. Please do accept our sincere apologies in regard of the other aspects which did not meet your expectations. Rest assure we have shared your feedback to the related Departments to ensure this will not re-occur in the future. We do hope that we can regain your trust and look forward to welcoming you back to Ascott Jakarta in the future. Kind regards, Reza Aprilisia |Asst. Guest Service Manager Ascott Jakarta - The Ascott Limited - Indonesia
a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
In the city center, just walk to Thamrin, GI and CFD
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2 people find it helpful
Accommodation's Reply
22 Jun 2025
Dear a*a. Thank you very much for your review of Ascott Jakarta. We look forward to welcoming you back to Ascott Jakarta. Best regards, Reza Aprilisia |Asst. Guest Service Manager. Ascott Jakarta - The Ascott Limited - Indonesia.
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SYAHRIR R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
I didn't expect it to be this good🤩🤩
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear SYAHRIR R, We are glad to know that our services and facilities meet your expectations. Thank you so much for your kind of review and rating given. We are looking forward to welcoming you back to Ascott Jakarta. Kind regards, Reza Aprilisia |Asst. Guest Service Manager Ascott Jakarta - The Ascott Limited - Indonesia
Jeany R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
very friendly and helpful staff, free room upgrade because we asked for a smoking room, there was 1 room left. and the location is very strategic. the front side is close to Thamrin City and the exit is directly opposite GI. God willing, we will come here again.
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4 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Jeany R, Thank you very much for your review of Ascott Jakarta. We are very pleased to know that you had a pleasant stay with us. We look forward to welcoming you back to Ascott Jakarta. Best regards, Reza Aprilisia |Asst. Guest Service Manager. Ascott Jakarta - The Ascott Limited - Indonesia.
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N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
Very friendly & polite hotel staff
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Accommodation's Reply
07 Jul 2025
Dear N*i, Thank you very much for your review of Ascott Jakarta. We look forward to welcoming you back to Ascott Jakarta. Best regards, Reza Aprilisia |Asst. Guest Service Manager. Ascott Jakarta - The Ascott Limited - Indonesia.
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Nurtitin
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
very nice and friendly staff🙂🙂🙂🙂🙂🙂🙂
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Nurtitin, Thank you very much for your review of Ascott Jakarta. We look forward to welcoming you back to Ascott Jakarta. Best regards, Reza Aprilisia |Asst. Guest Service Manager. Ascott Jakarta - The Ascott Limited - Indonesia.
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
big clean room good location open the curtains can see Thamrin city.. to the mall near the street food stalls there are also
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2 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear M*i, Thank you very much for your review of Ascott Jakarta. We look forward to welcoming you back to Ascott Jakarta. Best regards, Reza Aprilisia |Asst. Guest Service Manager. Ascott Jakarta - The Ascott Limited - Indonesia.
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Number of reviews per page
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40

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Bedroom 4 Ascott Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Ascott Jakarta

Traveloka (3,970)
Other sources (521)
8.7
Very Good
From 3,970 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.9

Meal

8.2

Location

9.0

Service and Facilites

8.8

People often mention about Ascott Jakarta
All
市内中心部までの距離 (36)
部屋のスペース (36)
雰囲気 (35)
家族向け (32)
寝室 (32)
スタッフの親切さ (30)
ホテルエリア (29)
バスルーム (28)
周囲 (26)
アクセシビリティ (26)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ascott Jakarta

Number of reviews per page
20
40
Customer reviews
K***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Amazing, close to Gandaria City (in front of). I got free upgrade to 2 bedroom
Find this review helpful?
l***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
There's no place to dry clothes. But a washing machine is provided. 🥴🥴🥴 We'll try.
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Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Had an amazing time staying at the 2 BR. Clean, helpful staff.
Find this review helpful?
hasandi l.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Suitable for family groups. Located close to shopping centers.
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j***5
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The room was spacious, everything was clean from floor to bathrooms. The overall atmosphere was peaceful and well-maintained. I will definitely recommend this hotel to family and friends.
Find this review helpful?
N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very good and the place is also comfortable.
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 11 week(s) ago
We have been staying at this Ascott Thamrin a few times already. We are familiar with the locations, where you can either shop at expensive places like GI or Plaza Indonesia, or a cheaper place like Thamrin City. Options for food/restaurants are varied as well. Transportation is convenient at this location; you can go in many directions from the center of Jakarta, using, for example, MyBluebird, which can be trusted in such a huge city.
Read More
Find this review helpful?
M***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
The place is clean, the downside is it's a bit scary
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Accommodation's Reply
01 Aug 2025
Dear M*a. Thank you for your review. We regret to learn that there were shortcomings that made your stay less than pleasant. Furthermore, we sincerely hope to welcome you back again someday. Thank you. Best regards, Reza Aprilisia | Asst. Guest Service Manager. Ascott Jakarta - The Ascott Limited - Indonesia.
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m***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Check-in was possible a few hours early. The family loved the spacious, clean living room, and proximity to Thamrin City and Grand Indonesia. Every time we visit Jakarta, it's always a favorite place to stay.
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Accommodation's Reply
20 Jul 2025
Dear m*h, Thank you for your review. We are delighted to know that your stay was satisfactory, and that our cleanliness, facilities, location, and service met your expectations. We look forward to welcoming you back to Ascott Jakarta. Warmest Regards, Reza Aprilisia | Asst. Guest Service Manager. Ascott Jakarta - The Ascott Limited - Indonesia.
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Sri Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
clean and comfortable...... .....................
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1 people find it helpful
Accommodation's Reply
20 Jul 2025
Dear Sri Y, Thank you for your review. We look forward to welcoming you back to Ascott Jakarta. Warmest Regards, Reza Aprilisia | Assistant Guest Service Manager, Ascott Jakarta - The Ascott Limited - Indonesia.
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 16 week(s) ago
Stay was terrible, first room smelt terrible they didnt clean it even though they said they would. Safety box was broken, was moved to a different room afterwards but that also had the same terrible horrific smell. Issue after issue every day - over crowded do not book.
2 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear L***a, Thank you so much for taking all the time to write a review about your recent stay at Ascott Jakarta. Please do accept our sincere apologies in regard of the shortcomings which appear during your stay and created your stay did not meet your expectations. We also thanked you for your valuable feedback which we believe it will helps us to improves in further. We do hope that we can regain your trust and look forward to welcoming you back to Ascott Jakarta in the future. Kind regards, Reza Aprilisia |Asst. Guest Service Manager Ascott Jakarta - The Ascott Limited - Indonesia
Riana S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
We had a great time staying here, so thank you Ascott Jakarta.
1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Riana S, Thank you so much for your kind of review and rating given. We are looking forward to welcoming you back to Ascott Jakarta. Kind regards, Reza Aprilisia |Asst. Guest Service Manager Ascott Jakarta - The Ascott Limited - Indonesia
M***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Very satisfied to stay at Ascott Jakarta
2 people find it helpful
Accommodation's Reply
01 Jul 2025
Dear Guest, Thank you so much for your kind rating and review given. We are looking forward to welcoming you back to Ascott Jakarta. Kind regards, Reza Aprilisia |Asst. Guest Service Manager Ascott Jakarta - The Ascott Limited - Indonesia
Lina O.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
I have stayed at Ascott several times. The only thing lacking is 1, the breakfast menu which I think is boring because the menu is always the same and the taste is ordinary. Because of this, when I stayed yesterday, I only took the room. Other than that, all aspects of the hotel at Ascott are extraordinary in my opinion. That is also what makes me always come back to Ascott.
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Accommodation's Reply
22 Jun 2025
Dear Lina O, Thank you so much for taking all the time to write a review about your recent stay at Ascott Jakarta. Please do accept our sincere apologies in regard of the other aspects which did not meet your expectations. Rest assure we have shared your feedback to the related Departments to ensure this will not re-occur in the future. We do hope that we can regain your trust and look forward to welcoming you back to Ascott Jakarta in the future. Kind regards, Reza Aprilisia |Asst. Guest Service Manager Ascott Jakarta - The Ascott Limited - Indonesia
a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
In the city center, just walk to Thamrin, GI and CFD
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2 people find it helpful
Accommodation's Reply
22 Jun 2025
Dear a*a. Thank you very much for your review of Ascott Jakarta. We look forward to welcoming you back to Ascott Jakarta. Best regards, Reza Aprilisia |Asst. Guest Service Manager. Ascott Jakarta - The Ascott Limited - Indonesia.
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SYAHRIR R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
I didn't expect it to be this good🤩🤩
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear SYAHRIR R, We are glad to know that our services and facilities meet your expectations. Thank you so much for your kind of review and rating given. We are looking forward to welcoming you back to Ascott Jakarta. Kind regards, Reza Aprilisia |Asst. Guest Service Manager Ascott Jakarta - The Ascott Limited - Indonesia
Jeany R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
very friendly and helpful staff, free room upgrade because we asked for a smoking room, there was 1 room left. and the location is very strategic. the front side is close to Thamrin City and the exit is directly opposite GI. God willing, we will come here again.
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4 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Jeany R, Thank you very much for your review of Ascott Jakarta. We are very pleased to know that you had a pleasant stay with us. We look forward to welcoming you back to Ascott Jakarta. Best regards, Reza Aprilisia |Asst. Guest Service Manager. Ascott Jakarta - The Ascott Limited - Indonesia.
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N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
Very friendly & polite hotel staff
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Accommodation's Reply
07 Jul 2025
Dear N*i, Thank you very much for your review of Ascott Jakarta. We look forward to welcoming you back to Ascott Jakarta. Best regards, Reza Aprilisia |Asst. Guest Service Manager. Ascott Jakarta - The Ascott Limited - Indonesia.
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Nurtitin
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
very nice and friendly staff🙂🙂🙂🙂🙂🙂🙂
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Nurtitin, Thank you very much for your review of Ascott Jakarta. We look forward to welcoming you back to Ascott Jakarta. Best regards, Reza Aprilisia |Asst. Guest Service Manager. Ascott Jakarta - The Ascott Limited - Indonesia.
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
big clean room good location open the curtains can see Thamrin city.. to the mall near the street food stalls there are also
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2 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear M*i, Thank you very much for your review of Ascott Jakarta. We look forward to welcoming you back to Ascott Jakarta. Best regards, Reza Aprilisia |Asst. Guest Service Manager. Ascott Jakarta - The Ascott Limited - Indonesia.
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