Had a great stay at Ascott Jakarta. Love the location — super convenient and very near to all the major shopping spots, so getting around was easy. The check-in process was smooth and hassle-free too. Definitely a good choice if shopping and convenience are your priorities when staying in Jakarta. Thanks for the birthday arrangement. Would stay here again!

Great service and hospitality of all staff. The guardhouse with tight security, luggage staff, check-in counter staff, even though we arrived late at 1 AM in the morning. We feel very appreciated and treated us with special care and a great welcome. We would like to thank the guards who always helped us stop cars passing for us to cross the road to Grand Indonesia mall. We never expected this treatment of going the extra mile for us to cross the road to the mall or from the mall to the hotel. From afar, the guard saw us wanting to cross the road back to the hotel, he stopped the cars for us to cross. All the staff are friendly and full of smiles. Short vacation but left with great and wonderful customer service. We would definitely come again and recommend to family and friends. Regards from Gadis Gadis Borneo.

If you want to go to the mall, just cross the street, downtown.

Mrs. Jessica & Mr. Raka's family was very happy to stay at Ascott Hotel with good, fast and neat service🫶🏻 Hopefully Mrs. Jessica and Mr. Raka will have the opportunity to stay at Ascott again on their next business trip☺️

Great location and hospitality. Love to come back in the future.

This is my first time staying in Ascott Jakarta. Check-in time was fast and staff is friendly and helpful. Location-wise, it's very convenient, walking distance to the big malls surrounding. Getting there is quite a big challenge during rush hour with traffic jam. I booked the premiere one-bedroom, it was spacious and complete with amenities except for the bath towel, which is quite run down.

Our four-day stay at Ascott was comfortable. The staff helped us upgrade to a two-bedroom family room. The cleaning staff, Ms. Erni, was also very helpful, making my son, who loves doing laundry, happy with the washing machine and the many hangers provided. Thank you.

Amazing stay. Definitely will come again!

Good location, clean, friendly.

Friendly staff very accommodating. Can store luggage before check-in and after check-out. Easy access to Thamrin City, Grand Indo, and Plaza Indo. Love

The breakfast does not really suit my taste, but overall the place is quite good and the service is also good.

All good, recommended. Very near to malls

Very comfortable hotel and strategic location

The staff is very friendly and quick response

Happy... comfortable. Near to go to another mall... really nice place... clean and good service. All staff is the best.

Check-in process was quick, staff response gave me great experience by fast action, clear communication. Location is nearby malls.

Had such a lovely staycation at Ascott Jakarta ✨ From the moment we arrived, I already felt the warmth of the service. We were personally welcomed by the manager, which made the experience feel very special and thoughtful. As a mom traveling with family, little details like this really mean a lot 🤍 The apartment was super spacious and comfortable it truly felt like a home away from home. Having a living room, kitchen, and washer made everything so much easier, especially when traveling with a little one. The environment was also calm and relaxing even though the location is right in the heart of the city. One thing I really appreciated was how the team helped make everything so convenient, including assisting with ordering food online, which made our stay even more practical and stress-free. It really helped me focus on enjoying quality time with my family. Location-wise, it’s also very strategic, close to malls, so everything we needed was easily accessible. Overall, such a comfortable and heartwarming stay. Definitely a place I would come back to for another family staycation 🤍✨

All perfect! Right in the center of Jakarta.

The hotel is nice, and the location is close to the city center.

The hotel is nice, and the location is close to the city center.