Ascott Jakarta

Apartments
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8.6
/10
Very Good
4,765 reviews

What Guests Say About Their Stay

Sida R.

9.4
/ 10
Mrs. Jessica & Mr. Raka's family was very happy to stay at Ascott Hotel with good, fast and neat service🫶🏻 Hopefully Mrs. Jessica and Mr. Raka will have the opportunity to stay at Ascott again on their next business trip☺️
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Riris V. S.

10.0
/ 10
Our four-day stay at Ascott was comfortable. The staff helped us upgrade to a two-bedroom family room. The cleaning staff, Ms. Erni, was also very helpful, making my son, who loves doing laundry, happy with the washing machine and the many hangers provided. Thank you.
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j***5

9.7
/ 10
The room was spacious, everything was clean from floor to bathrooms. The overall atmosphere was peaceful and well-maintained. I will definitely recommend this hotel to family and friends.

D***a

9.6
/ 10
We have been staying at this Ascott Thamrin a few times already. We are familiar with the locations, where you can either shop at expensive places like GI or Plaza Indonesia, or a cheaper place like Thamrin City. Options for food/restaurants are varied as well. Transportation is convenient at this location; you can go in many directions from the center of Jakarta, using, for example, MyBluebird, which can be trusted in such a huge city.

m***h

9.7
/ 10
Check-in was possible a few hours early. The family loved the spacious, clean living room, and proximity to Thamrin City and Grand Indonesia. Every time we visit Jakarta, it's always a favorite place to stay.
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In the Area
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Jalan Kebon Kacang Raya No.2, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: apartment was previously named Ascott Jakarta Ascott Jakarta is located in area / city Thamrin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Ascott Jakarta

Jalan Kebon Kacang Raya No.2, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230
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Lobby Ascott Jakarta
Lobby 2 Ascott Jakarta

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Overview of Ascott Jakarta

Long before "extended stay" became a travel buzzword, Ascott Jakarta was already built around the idea: a serviced residence where every unit comes with its own kitchenette and washing machine rather than just a bed and a minibar. The property sits inside what its operator, The Ascott Limited, markets as Jakarta's "Golden Triangle" - the dense cluster of financial towers and shopping malls that runs along Jalan Kebon Kacang Raya near the Thamrin corridor. Ascott Jakarta is part of the Ascott the Residence portfolio, the flagship brand of Singapore-headquartered The Ascott Limited, a CapitaLand subsidiary that has built its global reputation specifically on long-stay serviced apartments rather than transient hotel rooms. According to Traveloka's listing, the property is rated 5 stars and holds an overall guest review score of 8.7 out of 10 ("Very Good") from more than 4,000 reviews, spread across 204 rooms on 23 floors. The official Ascott website also notes that the property has earned EDGE green-building certification, citing meaningful energy and water savings, along with a Tripadvisor Travelers' Choice distinction and GSTC sustainability recognition - credentials that go beyond what a typical Jakarta city hotel advertises. For travellers weighing whether a hotel room or a full apartment makes more sense for a Jakarta stay, Ascott Jakarta is built specifically to answer that question in favour of the apartment.

Room Types at Ascott Jakarta

Ascott Jakarta's room ladder is structured around apartment-style living rather than a single "standard room" tier, and the official Ascott the Residence site lists seven configurations, from studio units up to three-bedroom suites. Every category above is described on the official site as coming with a kitchenette, in-unit washing machine and dryer, and separate living and dining space, which is the core differentiator between this property and a conventional hotel.

Studio Premier

The entry-level Studio Premier is listed at roughly 50 square metres and is designed for up to two guests. Even at the studio tier, the official site describes a fully equipped kitchenette and a separate seating area rather than a single hotel-style room, making it a reasonable option for a solo business traveller or a couple who wants extra space without booking a full one-bedroom apartment.

One-Bedroom Executive

The One-Bedroom Executive apartment is listed at approximately 64 square metres, again for a maximum of two guests with a third occupant chargeable. This tier separates the bedroom from the living and dining area, which the official site positions as suited to guests planning a stay of a week or longer.

One-Bedroom Premier

Stepping up, the One-Bedroom Premier is listed at around 80 square metres, offering noticeably more living space than the Executive tier while keeping the same two-guest base occupancy (with a chargeable third guest). This is the tier the official site frames as its most spacious one-bedroom option.

Two-Bedroom Executive

The Two-Bedroom Executive apartment is listed at about 125 square metres and accommodates up to four guests, with a fifth chargeable. Traveloka's own listing separately references two-bedroom family rooms with washing-machine access, consistent with this tier being positioned for families or two travelling couples sharing a unit.

Two-Bedroom Premier

The Two-Bedroom Premier is the larger of the two-bedroom options at roughly 141 square metres, again for up to four guests with a fifth chargeable. The added floor space over the Executive equivalent is the main differentiator between the two two-bedroom tiers according to the official site.

Three-Bedroom Premier and Three-Bedroom Premier Suite

At the top of the ladder sit two three-bedroom configurations - the Three-Bedroom Premier and Three-Bedroom Premier Suite - both listed at around 166 square metres and suited to groups or families of up to six. These are the largest units on the official room list and the most practical option for extended multi-family stays in the city centre.

Facilities and Amenities

Traveloka's listing and the official Ascott the Residence site are broadly consistent on the facility set at Ascott Jakarta, which leans toward recreation and long-stay convenience rather than a large events-and-banquet program. Both sources confirm an on-site restaurant, an outdoor swimming pool, a gymnasium, a tennis court, and a 24-hour front desk with round-the-clock security. The official site adds a sauna room and spa services, a residents' programme, a small on-site convenience store branded KoolSpot, and an electric-vehicle charging point - details not called out on the Traveloka listing itself. Traveloka's listing separately confirms pet-friendly policies, in-room accessibility features for guests with mobility needs, and non-smoking rooms. Wi-Fi is available and described as complimentary by the official site. Parking is available on-site and the official site specifies one complimentary vehicle space per unit, useful for guests driving into central Jakarta.

  • Outdoor swimming pool and tennis court
  • Gymnasium, sauna room and spa services
  • On-site restaurant with daily breakfast service and room service
  • 24-hour front desk, security and electronic key-card access
  • Complimentary Wi-Fi throughout the property
  • On-site laundry and dry-cleaning services
  • Airport transfer service (arranged via the property, surcharge may apply)
  • Pet-friendly rooms, wheelchair-accessible units, and an electric-vehicle charging station

Location and Getting There

Ascott Jakarta's address, Jalan Kebon Kacang Raya No. 2 in the Thamrin area of Central Jakarta, puts it inside the city's main commercial and retail core. The official site states that Grand Indonesia, Thamrin City and Plaza Indonesia are all within walking distance, and Traveloka's own guest reviews echo this, repeatedly citing the "convenient" and "strategic" location near these same malls. For public transport, the official site lists the Bundaran HI MRT station and a TransJakarta busway stop as roughly a 10-minute walk away, with Gambir train station around a 15-minute drive. For guests flying in, the official site puts Soekarno-Hatta International Airport at approximately 45 minutes by road and the smaller Halim Perdanakusuma Airport at around 25 minutes; travellers arranging their own flights into either airport can compare options through Traveloka's flight booking page before locking in check-in dates. The Golden Triangle setting means most of what a business or leisure traveller needs in central Jakarta - malls, offices, transit - sits within a short walk or a brief ride, rather than requiring a taxi across town.

Dining at Ascott Jakarta

The property runs a single on-site restaurant, confirmed by both Traveloka's listing and the official Ascott site, with breakfast service scheduled Monday to Friday from 06:00 to 10:30 and Saturday to Sunday from 07:00 to 11:00 according to the official site. Room service is also available for guests who prefer to eat in their apartment rather than head down to the restaurant floor. Because every unit comes with a working kitchenette, guests staying multiple nights have the option of preparing some of their own meals, which is one of the more distinctive dining conveniences of a serviced-residence stay compared with a standard hotel room. Beyond the property itself, the Golden Triangle location puts a wide range of restaurants and food courts inside the nearby malls within easy walking distance. Travellers who want to plan a broader Jakarta itinerary around meals and sightseeing can browse options on Traveloka's activities page for ideas near the Thamrin area.

Why Stay at Ascott Jakarta

The clearest reason to book Ascott Jakarta over a conventional hotel is the apartment format itself: a kitchenette, in-unit laundry and separate living space across every room category, which suits families, relocating professionals, and anyone staying more than a couple of nights. The 8.7/10 guest review score on Traveloka, built from thousands of reviews, points to consistent satisfaction with the property rather than an outlier rating. The location inside Jakarta's Golden Triangle means walking access to three major shopping centres and a short walk to an MRT station, cutting down on taxi time for guests who want to explore the city independently. The recreational facility set - pool, gym, tennis court and spa - is broader than what many mid-tier Jakarta hotels offer, giving longer-staying guests a reason to unwind on-site rather than seek outside amenities. Guests with pets or mobility needs also have a documented path to accessible and pet-friendly rooms, which not every Central Jakarta property confirms upfront.

Tips for Booking Ascott Jakarta on Traveloka

Because Ascott Jakarta's rooms are true apartments rather than standard hotel rooms, it's worth deciding on square footage and bedroom count before booking - a Studio Premier suits a solo or couple traveller, while the two- and three-bedroom tiers are built for families or groups sharing costs. Standard check-in begins from 14:00 and check-out is before 12:00 per Traveloka's listing, and early check-in can typically be arranged for an additional charge if an earlier arrival is needed. Given that breakfast timing differs between weekdays and weekends at the on-site restaurant, guests with an early flight should confirm the current schedule at booking or check-in rather than assuming weekday hours apply every day. A standard per-night tourism tax may apply locally and is generally payable on-site rather than shown in the online rate. Travellers who want to compare this property against other serviced apartments or hotels in the same part of Jakarta can browse more options on Traveloka's hotel search page before finalising a booking.

Other Popular Hotels in Jakarta

Hotel Indonesia Kempinski Jakarta

  • Hotel details: A 5-star luxury hotel with 289 rooms across 15 floors, overlooking the Bundaran HI roundabout right next to Grand Indonesia mall.
  • Reviews: Rated Exceptional on Traveloka, with guests frequently praising the location and staff.
  • Room types: Grand Deluxe rooms and suites, including connecting-room options.
  • Facilities: Outdoor swimming pool, fitness centre, spa with hot and cold plunge pools, and multiple dining venues.

Hotel Borobudur Jakarta

  • Hotel details: A large 5-star property with 695 rooms across 18 floors, known for extensive gardens and family-oriented facilities.
  • Reviews: Rated Very Good on Traveloka from over 9,000 reviews.
  • Room types: Multiple room categories across its 18 floors, per the property listing.
  • Facilities: Outdoor pool, sauna, spa, fitness centre, kids club with a children's pool, and a business centre.

Grand Sahid Jaya Jakarta

  • Hotel details: A 5-star hotel on Jalan Jendral Sudirman with 450 rooms across 21 floors, styled with what guests describe as a vintage-modern Indonesian feel.
  • Reviews: Rated Very Good on Traveloka from over 4,700 reviews.
  • Room types: Nakula Class rooms and a Grand Executive Suite tier, alongside standard rooms.
  • Facilities: Outdoor swimming pool, restaurant and coffee shop, bar and lounge areas, and function halls for events.

Mangkuluhur ARTOTEL SUITES

  • Hotel details: A 5-star property in South Jakarta with 252 rooms across 19 floors, positioned near shopping and business districts.
  • Reviews: Rated Very Good on Traveloka from just over 2,000 reviews.
  • Room types: Family rooms and connecting-room configurations.
  • Facilities: Outdoor swimming pool with a children's area, fitness centre, restaurant with multiple dining options, and spa services.

ARTOTEL Gelora Senayan Jakarta

  • Hotel details: A 4-star hotel with 400 rooms across 17 floors, located in Senayan near the Gelora Bung Karno complex.
  • Reviews: Rated Exceptional on Traveloka from over 2,300 reviews.
  • Room types: Family rooms and connecting rooms among its room categories.
  • Facilities: Outdoor swimming pool, business centre with conference rooms, spa and massage services, and a coffee shop.

Ambhara Hotel

  • Hotel details: A 4-star hotel in Blok M, South Jakarta, with 223 rooms across 6 floors, close to the Blok M shopping district.
  • Reviews: Rated Very Good on Traveloka from over 6,500 reviews.
  • Room types: Standard rooms, junior suites, and family rooms.
  • Facilities: Outdoor swimming pool, restaurant and coffee shop, spa and massage services, plus meeting and banquet facilities.

Ana Hotel Jakarta

  • Hotel details: A 3-star hotel in Tanah Abang, Central Jakarta, with 85 rooms across 5 floors, near the same Thamrin-area malls as Ascott Jakarta.
  • Reviews: Rated Very Good on Traveloka from over 3,100 reviews.
  • Room types: Rooms across 5 floors, with details available on the property's own listing.
  • Facilities: Restaurant and café, breakfast service, meeting facilities, and massage services.

Smart Hotel Thamrin Jakarta

  • Hotel details: A budget-friendly 2.5-star hotel with 108 rooms across 10 floors, also situated in the Thamrin area near MRT and LRT access.
  • Reviews: Rated Pleasant on Traveloka from over 5,500 reviews.
  • Room types: Standard rooms, family rooms, and connecting-room configurations.
  • Facilities: On-site restaurant, room service, safety deposit boxes, and luggage storage.

For more options across Indonesia and beyond, start planning a broader trip from the Traveloka homepage.

All facilities in Ascott Jakarta

Swimming Pool Ascott Jakarta
Swimming Pool
Entertainment Facility Ascott Jakarta
Entertainment Facility
Fitness Center Ascott Jakarta
Fitness Center
Functional Hall Ascott Jakarta
Functional Hall
Lobby Ascott Jakarta
Lobby

Things to Do

  • Outdoor pool
  • Spa

Connectivity

  • LAN Internet

General

  • AC
  • Family room
  • Swimming pool

Accessibilty

  • In-room accessibility

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Sports and Recreations

  • Outdoor tennis court

Accommodation Policy & General Information in Ascott Jakarta

General Check-in Instructions

-

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Ascott Jakarta
204
Number of floors in Ascott Jakarta
23
Another facilities in Ascott Jakarta
Outdoor pool, Spa, LAN Internet, Family room, Swimming pool

Frequently asked question in Ascott Jakarta

What kind of rooms does Ascott Jakarta offer?
Ascott Jakarta offers apartment-style units rather than standard hotel rooms, ranging from a 50 sqm Studio Premier up to Three-Bedroom Premier and Premier Suite apartments of about 166 sqm. Every unit type includes a kitchenette and in-unit washing machine, according to the official Ascott the Residence site.
Where is Ascott Jakarta located?
Ascott Jakarta sits on Jalan Kebon Kacang Raya in the Thamrin area of Central Jakarta, inside what its operator calls the city's Golden Triangle. Grand Indonesia, Thamrin City and Plaza Indonesia malls are all within walking distance, and Bundaran HI MRT station is roughly a 10-minute walk away.
Does Ascott Jakarta have a swimming pool and gym?
Yes. Both Traveloka's listing and the official Ascott the Residence site confirm an outdoor swimming pool and a gymnasium on-site at Ascott Jakarta, along with a tennis court, sauna room and spa services for guests who want to unwind without leaving the property.
What are the check-in and check-out times at Ascott Jakarta?
Standard check-in at Ascott Jakarta is from 14:00 and check-out is before 12:00, per Traveloka's listing. Early check-in can generally be arranged for an additional charge, and the property offers luggage storage both before check-in and after check-out.
Is breakfast included at Ascott Jakarta?
Ascott Jakarta runs an on-site restaurant with daily breakfast service, scheduled Monday to Friday from 06:00 to 10:30 and Saturday to Sunday from 07:00 to 11:00 according to the official site. Room service is also available for guests who prefer to eat in their apartment.
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More Reviews from Other Guests in Ascott Jakarta

Overall Ratings & Reviews Ascott Jakarta

Traveloka (4,151)
Other sources (614)
8.7
Very Good
From 4,151 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.2

Location

9.0

Service and Facilites

8.8

People often mention about Ascott Jakarta
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Distance to City Center (54)
Room Space (53)
Ambiance (50)
Staff Friendliness (48)
Bedroom (48)
Family Friendly (46)
Hotel Area (45)
Bathroom (43)
Accessibility (40)
Surroundings (37)
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Traveler Reviews Ascott Jakarta

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Strategic location with Thamrin
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Accommodation's Reply
02 Oct 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed Ascot Jakarta's excellent location in the Tamrin area, which provides convenient access to various nearby attractions. We look forward to welcoming you back to Ascot Jakarta for another memorable stay. Sincerely, Resa Aprilicia | Customer Service Manager, Ascot Jakarta
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A***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Had a great stay at Ascott Jakarta. Love the location — super convenient and very near to all the major shopping spots, so getting around was easy. The check-in process was smooth and hassle-free too. Definitely a good choice if shopping and convenience are your priorities when staying in Jakarta. Thanks for the birthday arrangement. Would stay here again!
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1 people find it helpful
Accommodation's Reply
22 Aug 2026
Dear our Valued Guest, Thank you very much for sharing your kind feedback. It was our pleasure to know that you enjoyed your stay at Ascott Jakarta and our convenient location has meet your expectation. It is wonderful to hear that the smooth check-in process and the special birthday arrangement added to your overall experience. We are truly grateful for your recommendation and look forward to welcoming you back for another memorable stay. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta – The Ascott Limited – Indonesia
C***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Great service and hospitality of all staff. The guardhouse with tight security, luggage staff, check-in counter staff, even though we arrived late at 1 AM in the morning. We feel very appreciated and treated us with special care and a great welcome. We would like to thank the guards who always helped us stop cars passing for us to cross the road to Grand Indonesia mall. We never expected this treatment of going the extra mile for us to cross the road to the mall or from the mall to the hotel. From afar, the guard saw us wanting to cross the road back to the hotel, he stopped the cars for us to cross. All the staff are friendly and full of smiles. Short vacation but left with great and wonderful customer service. We would definitely come again and recommend to family and friends. Regards from Gadis Gadis Borneo.
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Accommodation's Reply
22 Aug 2026
Dear our Valued Guest, Thank you very much for sharing your wonderful feedback. We are delighted to know that you experienced excellent service and hospitality from our team. Your kind recognition of the guards who assisted you in safely crossing to and from the mall is truly appreciated. We are pleased that your short vacation was made memorable by the warmth and attentiveness of our staff. Your intention to return and recommend us to family and friend means a great deal to us. We look forward to welcoming you back to Ascott Jakarta for another enjoyable stay. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta – The Ascott Limited – Indonesia
Nadia W.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
If you want to go to the mall, just cross the street, downtown.
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Accommodation's Reply
01 Aug 2026
Dear Nadia, First of all, we are very pleased to read your review. Ensuring your happiness during your stay with us is very valuable to us. We are honored to know that our property met your expectations, and we are happy to provide you with the best service. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, Reza Aprilisia | Customer Service Manager, Ascott Jakarta - The Ascott Ltd. - Indonesia
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Sida R.
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Mrs. Jessica & Mr. Raka's family was very happy to stay at Ascott Hotel with good, fast and neat service🫶🏻 Hopefully Mrs. Jessica and Mr. Raka will have the opportunity to stay at Ascott again on their next business trip☺️
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Accommodation's Reply
03 Jul 2026
Dear Ms. Sida R., Thank you for your wonderful review. We are delighted to hear that Jessica, Raga, and their family enjoyed their stay at Ascott and were satisfied with our prompt, courteous, and excellent service. We hope to welcome Jessica and Raga back again on their next trip to Ascott. Sincerely, Reza Aprilicia, Customer Service Manager, Ascott Jakarta, Ascott Limited – Indonesia
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Great location and hospitality. Love to come back in the future.
1 people find it helpful
Accommodation's Reply
16 Jun 2026
Dear our Valued Guest, Thank you for your review given. We are happy to know that our location has meet your expectations and you had enjoyed your stay with us. We look forward to welcoming you back to Ascott Jakarta. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta – The Ascott Limited – Indonesia
M***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
This is my first time staying in Ascott Jakarta. Check-in time was fast and staff is friendly and helpful. Location-wise, it's very convenient, walking distance to the big malls surrounding. Getting there is quite a big challenge during rush hour with traffic jam. I booked the premiere one-bedroom, it was spacious and complete with amenities except for the bath towel, which is quite run down.
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Accommodation's Reply
15 Jun 2026
Dear our Valued Guest, Thank you for sharing your feedback. We are pleased to hear that you enjoyed our convenient location near the shopping malls. We also appreciate your comments regarding the furniture and flooring. Your suggestions have been noted and will be shared with the relevant team as we continually look for ways to enhance our guests' comfort and experience. We value your feedback and hope to welcome you back for an even more enjoyable stay in the future. Kind regards, Reza Aprilisia Guest Service Manager Ascott Jakarta - The Ascott Limited - Indonesia
Riris V. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Our four-day stay at Ascott was comfortable. The staff helped us upgrade to a two-bedroom family room. The cleaning staff, Ms. Erni, was also very helpful, making my son, who loves doing laundry, happy with the washing machine and the many hangers provided. Thank you.
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Accommodation's Reply
13 Jun 2026
Dear Ms. Riris V.S., Thank you for taking the time to share your experience staying at Ascot Jakarta. We are delighted to hear that you and your family enjoyed your 4-day stay with us and were comfortable with the rooms and amenities we provided. We are especially pleased to hear that Ernie, one of our housekeeping team members, provided excellent service throughout your stay. We are also happy to know that you, and particularly your son/daughter, enjoyed your stay with us. Thank you for your compliments. We hope to welcome you and your family back to Ascot Jakarta in the future. Sincerely, Resa Aprilisia | Customer Service Manager, Ascot Jakarta - The Ascot Ltd. - Indonesia
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Amazing stay. Definitely will come again!
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Accommodation's Reply
04 Jun 2026
Dear our Valued Guest, Thank you for your review given. We are happy to know that you had enjoyed your stay with us. We look forward to welcoming you back to Ascott Jakarta. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta – The Ascott Limited – Indonesia
A***U
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
Good location, clean, friendly.
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Accommodation's Reply
03 Jun 2026
Dear our Valued Guest, Thank you for your review given. We are happy to know that our location, cleanliness and staff services meet your expectations. Also you had enjoyed your stay with us. We look forward to welcoming you back to Ascott Jakarta. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta – The Ascott Limited – Indonesia
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Friendly staff very accommodating. Can store luggage before check-in and after check-out. Easy access to Thamrin City, Grand Indo, and Plaza Indo. Love
3 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear our Valued Guest, Thank you for your wonderful review. We’re delighted to hear that you enjoyed our friendly and accommodating staff, as well as the convenience of our luggage storage service. It’s also great to know that our location made it easy for you to visit the Malls in Jakarta. We truly appreciate your kind words and are happy that you loved your stay with us. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta – The Ascott Limited – Indonesia
Heru P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
The breakfast does not really suit my taste, but overall the place is quite good and the service is also good.
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Accommodation's Reply
03 Jun 2026
Dear Heru P. Thank you for your feedback. We're happy to hear that you enjoyed your stay and appreciated our service. We also appreciate your comments about the breakfast and will use them to improve. We hope to welcome you back again soon. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta – The Ascott Limited – Indonesia
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
All good, recommended. Very near to malls
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Accommodation's Reply
03 Jun 2026
Dear our Valued Guest, Thank you for your review given. We are happy to know that our location has meet your expectations and you had enjoyed your stay with us. We look forward to welcoming you back to Ascott Jakarta. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta – The Ascott Limited – Indonesia
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Handriyani
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10.0
/10
Reviewed 24 week(s) ago
Very comfortable hotel and strategic location
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Accommodation's Reply
04 Jun 2026
Dear Ms. Handriyani, Thank you for your review. We hope to welcome you back to Ascot Jakarta again. Sincerely, Resa Aprilisia | Customer Service Manager, Ascot Jakarta - Ascot Limited - Indonesia
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Andhika A. S.
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Staycation
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10.0
/10
Reviewed 24 week(s) ago
The staff is very friendly and quick response
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Accommodation's Reply
04 Jun 2026
Dear Ms. Anthika A.S., Thank you for your review and compliments on our team. Our duty is to provide the best service to all guests. We hope to welcome you back to Ascot Jakarta again. Sincerely, Resa Aprilisia | Customer Service Manager, Ascot Jakarta - Ascot Limited - Indonesia
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Happy... comfortable. Near to go to another mall... really nice place... clean and good service. All staff is the best.
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Accommodation's Reply
04 Jun 2026
Dear our Valued Guest, Thank you very much for taking the time to share your kind review. We are delighted to know that you enjoyed your stay with us. It was our pleasure to provide you with the best possible service throughout your stay. We sincerely look forward to welcoming you back to Ascott Jakarta in the near future. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta The Ascott Limited – Indonesia
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Check-in process was quick, staff response gave me great experience by fast action, clear communication. Location is nearby malls.
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felicia a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Had such a lovely staycation at Ascott Jakarta ✨ From the moment we arrived, I already felt the warmth of the service. We were personally welcomed by the manager, which made the experience feel very special and thoughtful. As a mom traveling with family, little details like this really mean a lot 🤍 The apartment was super spacious and comfortable it truly felt like a home away from home. Having a living room, kitchen, and washer made everything so much easier, especially when traveling with a little one. The environment was also calm and relaxing even though the location is right in the heart of the city. One thing I really appreciated was how the team helped make everything so convenient, including assisting with ordering food online, which made our stay even more practical and stress-free. It really helped me focus on enjoying quality time with my family. Location-wise, it’s also very strategic, close to malls, so everything we needed was easily accessible. Overall, such a comfortable and heartwarming stay. Definitely a place I would come back to for another family staycation 🤍✨
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
All perfect! Right in the center of Jakarta.
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h***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The hotel is nice, and the location is close to the city center.
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