Ascott Jakarta

Apartments
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8.7
/10
Very Good
4,747 reviews

What Guests Say About Their Stay

Distance To City Center (98)
Room Space (92)
Staff Friendliness (89)
Family Friendly (82)

Sida R.

9.4
/ 10
Mrs. Jessica & Mr. Raka's family was very happy to stay at Ascott Hotel with good, fast and neat service🫶🏻 Hopefully Mrs. Jessica and Mr. Raka will have the opportunity to stay at Ascott again on their next business trip☺️
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Riris V. S.

10.0
/ 10
Our four-day stay at Ascott was comfortable. The staff helped us upgrade to a two-bedroom family room. The cleaning staff, Ms. Erni, was also very helpful, making my son, who loves doing laundry, happy with the washing machine and the many hangers provided. Thank you.
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j***5

9.7
/ 10
The room was spacious, everything was clean from floor to bathrooms. The overall atmosphere was peaceful and well-maintained. I will definitely recommend this hotel to family and friends.

D***a

9.6
/ 10
We have been staying at this Ascott Thamrin a few times already. We are familiar with the locations, where you can either shop at expensive places like GI or Plaza Indonesia, or a cheaper place like Thamrin City. Options for food/restaurants are varied as well. Transportation is convenient at this location; you can go in many directions from the center of Jakarta, using, for example, MyBluebird, which can be trusted in such a huge city.

m***h

9.7
/ 10
Check-in was possible a few hours early. The family loved the spacious, clean living room, and proximity to Thamrin City and Grand Indonesia. Every time we visit Jakarta, it's always a favorite place to stay.
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In the Area
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Jalan Kebon Kacang Raya No.2, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: apartment was previously named Ascott Jakarta Ascott Jakarta is located in area / city Thamrin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Ascott Jakarta

Jalan Kebon Kacang Raya No.2, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230
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Lobby Ascott Jakarta
Lobby 2 Ascott Jakarta

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Ascott Jakarta Rates per Night

Ascott Jakarta room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Ascott Jakarta hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Ascott Jakarta Location & Address

Ascott Jakarta is located at Jalan Kebon Kacang Raya No.2, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230, Ascott Jakarta, Jl. Kebon Kacang Raya No.2, RT.1/RW.4, Kebon Kacang, Tanah Abang, Central Jakarta City, Jakarta 10240, Indonesia. It's situated in the Jakarta Pusat area of Indonesia, known for its vibrant city life and shopping destinations. The hotel is approximately 4 km from the city center.

How to go to Ascott Jakarta from Airport

Arriving at Soekarno-Hatta International Airport (CGK) and wondering about the best way to get to Ascott Jakarta? Don't worry, there are several options for your hotel transfer from airport to hotel. Here's a breakdown to help you choose the most suitable one:

  • Taxi (most direct):

    A taxi is the most straightforward option. You'll find taxi counters at the airport. Make sure the driver uses the meter or agrees on a fixed price beforehand.
  • Ride Hailing (convenient):

    Ride hailing services are readily available at the airport. Simply book a ride through the app and meet your driver at the designated pick-up point.
  • Airport Bus (most affordable):

    The DAMRI airport bus offers a budget-friendly option. Look for the bus heading towards Gambir Station, then take a taxi or Ride Hailing to Ascott Jakarta.
  • Private Airport Transfer (pre-booked comfort):

    Pre-booking a private airport transfer ensures a hassle-free journey. Your driver will meet you at the arrival hall and take you directly to the hotel.

Tips:

For the most convenient route, consider Ride Hailing or a taxi, especially if you have luggage. If you're on a budget, the DAMRI bus is a good option, but it will take longer.

Ascott Jakarta Reviews & Summary

Looking for all about hotel Ascott Jakarta before you book? You're in the right place! Hotel reviews can be a great way to get a feel for a place before you commit. Ascott Jakarta consistently receives positive feedback from guests.

Guests love the hotel's central location, making it easy to explore Jakarta Pusat. The spacious and well-appointed rooms are also a highlight, providing a comfortable and relaxing stay. The excellent service and friendly staff are frequently mentioned in reviews. A standout feature is the rooftop pool, offering stunning city views. One guest raved, "The Ascott Jakarta is a true oasis in the heart of the city. The staff went above and beyond to make my stay memorable. I highly recommend it!"

Ascott Jakarta Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Ascott Jakarta offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a look at the different hotel bedroom types available:

  • Studio Apartment:

    Ideal for solo travellers or couples, these rooms offer a comfortable living space with a kitchenette.
  • One-Bedroom Apartment:

    Perfect for small families or those who need more space, these apartments feature a separate bedroom and living area.
  • Two-Bedroom Apartment:

    Great for larger families or groups, these apartments offer two separate bedrooms and a spacious living area.
  • Three-Bedroom Apartment:

    The most spacious option, these apartments are ideal for large families or groups travelling together.

All rooms are non-smoking and offer city views. Some rooms have bathtubs, while others have bidets. Ascott Jakarta is not a pet-friendly hotel.

Hotel Facilities in Ascott Jakarta

When choosing a hotel, the hotel facilities available can greatly enhance your stay. Ascott Jakarta boasts a range of hotel amenities to cater to both adults and children. Here's a look at what's on offer:

  • Swimming Pool:

    Take a dip in the outdoor swimming pool, open from 7:00 AM to 9:00 PM.
  • Fitness Centre:

    Stay active at the well-equipped fitness centre, open 24 hours.
  • Children's Play Area:

    Keep the little ones entertained at the dedicated children's play area.
  • Restaurant:

    Enjoy delicious meals at the on-site restaurant.
  • Spa:

    Relax and rejuvenate at the spa, offering a range of treatments (extra fees apply).
  • Business Centre:

    Stay connected and productive at the business centre.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Ascott Jakarta

Looking for a delicious meal without leaving the hotel? Ascott Jakarta offers several dining options, including a hotel buffet and a restaurant. Here's what you can expect:

  • ALTO Restaurant & Bar:

    This restaurant offers a variety of international and Indonesian dishes.
  • Buffet Breakfast:

    Enjoy a hearty buffet breakfast with a wide selection of hot and cold items (approximately SGD 35 per person).
  • In-Room Dining:

    Order from the extensive in-room dining menu for a convenient meal in the comfort of your apartment.

ALTO Restaurant & Bar is known for its signature dishes, such as the Nasi Goreng and the Grilled Ribeye Steak. The restaurant is open from 6:00 AM to 11:00 PM.

Ascott Jakarta Airport pickups and How to Book

Need a convenient hotel to airport transfer? Ascott Jakarta offers airport pick-up services to ensure a smooth arrival. Here's how to book and what you need to know about hotels with airport shuttle:

To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will confirm the booking and provide instructions on where to meet your driver at the airport.

Nearby MRT Station & Bus Stops

Exploring Jakarta is easy with the nearby MRT and bus stops. Knowing the MRT nearby and nearby bus station locations can make getting around a breeze. Here's a guide to the closest options:

  • MRT Dukuh Atas BNI Station:

    Approximately 1.5 km from the hotel.
  • TransJakarta Bus Stop Tosari:

    Approximately 500 meters from the hotel.

To use the MRT and TransJakarta buses, you'll need a JakLingko card, which can be purchased at MRT stations and TransJakarta bus stops. You can also use electronic money cards from major banks.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Jakarta Pusat offers a variety of nearby places to go that are perfect for kids. Here are some nearby sightseeing places and things to see nearby:

  • Dunia Fantasi (Dufan):

    A large amusement park with rides and attractions for all ages (approximately 10 km from the hotel, entry price approximately SGD 25).
  • Sea World Ancol:

    An aquarium with a variety of marine life (approximately 11 km from the hotel, entry price approximately SGD 20).
  • KidZania Jakarta:

    An interactive city where kids can role-play different professions (approximately 7 km from the hotel, entry price approximately SGD 30).
  • Jakarta History Museum:

    Learn about the history of Jakarta in this fascinating museum (approximately 6 km from the hotel, entry price approximately SGD 3).
  • National Monument (Monas):

    Visit the iconic National Monument and enjoy panoramic views of the city (approximately 5 km from the hotel, entry price approximately SGD 1).

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Ascott Jakarta (Jakarta Pusat)

Craving some delicious nearby dining options? Jakarta Pusat is a food lover's paradise, with plenty of local food and food eatiries near me. Here are some recommendations:

Cafes/Restaurants:

  • Starbucks:

    A popular coffee chain with a wide variety of drinks and snacks.
  • Pizza Hut:

    A classic pizza restaurant with a range of pizzas and pasta dishes.
  • Hokkaido Ice Cream Bread:

    A delightful spot for unique ice cream sandwiches.

Local Street Food:

  • Nasi Goreng:

    Fried rice with various toppings.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Ketoprak:

    Tofu, vegetables, and rice noodles in peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce.
  • Martabak:

    Sweet or savory pancake.

Shopping places near Ascott Jakarta (Jakarta Pusat)

Need some retail therapy? Jakarta Pusat offers a variety of nearby shopping options, from dept stores near me to malls near hotel. Here are some places to check out:

  • Grand Indonesia:

    A large shopping mall with a wide variety of international and local brands.
  • Plaza Indonesia:

    A luxury shopping mall with high-end boutiques.
  • Pasar Tanah Abang:

    A large textile market with a wide variety of fabrics and clothing.

Other Places to Stay Near Ascott Jakarta

Looking for alternative accommodations? Jakarta Pusat offers a range of options, from luxury hotels to affordable hotels nearby. Here are some of the best hotel nearby:

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    A luxurious hotel with excellent service and amenities.
  • Hotel Indonesia Kempinski Jakarta:

    An iconic hotel with a rich history and stunning views.
  • Grand Hyatt Jakarta:

    A stylish hotel with a central location and a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Pullman Jakarta Indonesia:

    A modern hotel with a great location and excellent facilities.
  • Holiday Inn Express Jakarta Wahid Hasyim:

    A comfortable and convenient hotel with a great value.
  • Ashley Hotel Jakarta:

    A stylish hotel with a rooftop pool and a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • ibis budget Jakarta Menteng:

    A budget-friendly hotel with a convenient location.
  • Amaris Hotel Thamrin City:

    A simple and clean hotel with a great value.
  • Pop! Hotel Pasar Baru Jakarta:

    A colourful and modern hotel with a fun atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to experience the best of Jakarta Pusat? With its prime location, comfortable accommodations, and excellent facilities, Ascott Jakarta is the perfect choice for your next trip. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to explore this vibrant city and enjoy a memorable stay. Book your room booking now through Traveloka for the best deals and a hassle-free experience. Start planning your adventure today!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next getaway!

All facilities in Ascott Jakarta

Bar, Cafe and Lounge Ascott Jakarta
Bar, Cafe and Lounge
Swimming Pool Ascott Jakarta
Swimming Pool
Fitness Center Ascott Jakarta
Fitness Center
Common Space Ascott Jakarta
Common Space
Lobby Ascott Jakarta
Lobby

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool

Things to Do

  • Fitness center
  • Outdoor pool
  • Spa

Sports and Recreations

  • Fitness center
  • Outdoor tennis court

Kids and Pets

  • Pets allowed

Connectivity

  • LAN Internet

Accessibilty

  • In-room accessibility

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Ascott Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

-

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Ascott Jakarta
204
Number of floors in Ascott Jakarta
23
Another facilities in Ascott Jakarta
Bathrobe, Bathtub, Cable TV, Desk, Hairdryer

Frequently asked question in Ascott Jakarta

What are available facilities at Ascott Jakarta ?
There are top facilites at Ascott Jakarta such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ascott Jakarta ?
The standard check-in time at Ascott Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Ascott Jakarta
Ascott Jakarta has a 5.0-star rating.
How many floors does Ascott Jakarta have?
Ascott Jakarta has 23.
How many rooms are available at Ascott Jakarta
Ascott Jakarta has 204.
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More Reviews from Other Guests in Ascott Jakarta

Overall Ratings & Reviews Ascott Jakarta

Traveloka (4,156)
Other sources (591)
8.7
Very Good
From 4,156 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.2

Location

9.0

Service and Facilites

8.8

People often mention about Ascott Jakarta
All
Distance to City Center (52)
Room Space (51)
Ambiance (49)
Staff Friendliness (46)
Bedroom (46)
Family Friendly (44)
Hotel Area (44)
Bathroom (42)
Accessibility (39)
Surroundings (36)
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Traveler Reviews Ascott Jakarta

Number of reviews per page
20
40
Customer reviews
Sida R.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Mrs. Jessica & Mr. Raka's family was very happy to stay at Ascott Hotel with good, fast and neat service🫶🏻 Hopefully Mrs. Jessica and Mr. Raka will have the opportunity to stay at Ascott again on their next business trip☺️
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Accommodation's Reply
03 Jul 2026
Dear Ms. Sida R., Thank you for your wonderful review. We are delighted to hear that Jessica, Raga, and their family enjoyed their stay at Ascott and were satisfied with our prompt, courteous, and excellent service. We hope to welcome Jessica and Raga back again on their next trip to Ascott. Sincerely, Reza Aprilicia, Customer Service Manager, Ascott Jakarta, Ascott Limited – Indonesia
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Great location and hospitality. Love to come back in the future.
1 people find it helpful
Accommodation's Reply
16 Jun 2026
Dear our Valued Guest, Thank you for your review given. We are happy to know that our location has meet your expectations and you had enjoyed your stay with us. We look forward to welcoming you back to Ascott Jakarta. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta – The Ascott Limited – Indonesia
M***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
This is my first time staying in Ascott Jakarta. Check-in time was fast and staff is friendly and helpful. Location-wise, it's very convenient, walking distance to the big malls surrounding. Getting there is quite a big challenge during rush hour with traffic jam. I booked the premiere one-bedroom, it was spacious and complete with amenities except for the bath towel, which is quite run down.
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Accommodation's Reply
15 Jun 2026
Dear our Valued Guest, Thank you for sharing your feedback. We are pleased to hear that you enjoyed our convenient location near the shopping malls. We also appreciate your comments regarding the furniture and flooring. Your suggestions have been noted and will be shared with the relevant team as we continually look for ways to enhance our guests' comfort and experience. We value your feedback and hope to welcome you back for an even more enjoyable stay in the future. Kind regards, Reza Aprilisia Guest Service Manager Ascott Jakarta - The Ascott Limited - Indonesia
Riris V. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Our four-day stay at Ascott was comfortable. The staff helped us upgrade to a two-bedroom family room. The cleaning staff, Ms. Erni, was also very helpful, making my son, who loves doing laundry, happy with the washing machine and the many hangers provided. Thank you.
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Accommodation's Reply
13 Jun 2026
Dear Ms. Riris V.S., Thank you for taking the time to share your experience staying at Ascot Jakarta. We are delighted to hear that you and your family enjoyed your 4-day stay with us and were comfortable with the rooms and amenities we provided. We are especially pleased to hear that Ernie, one of our housekeeping team members, provided excellent service throughout your stay. We are also happy to know that you, and particularly your son/daughter, enjoyed your stay with us. Thank you for your compliments. We hope to welcome you and your family back to Ascot Jakarta in the future. Sincerely, Resa Aprilisia | Customer Service Manager, Ascot Jakarta - The Ascot Ltd. - Indonesia
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Amazing stay. Definitely will come again!
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Accommodation's Reply
04 Jun 2026
Dear our Valued Guest, Thank you for your review given. We are happy to know that you had enjoyed your stay with us. We look forward to welcoming you back to Ascott Jakarta. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta – The Ascott Limited – Indonesia
A***U
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Good location, clean, friendly.
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Accommodation's Reply
03 Jun 2026
Dear our Valued Guest, Thank you for your review given. We are happy to know that our location, cleanliness and staff services meet your expectations. Also you had enjoyed your stay with us. We look forward to welcoming you back to Ascott Jakarta. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta – The Ascott Limited – Indonesia
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Friendly staff very accommodating. Can store luggage before check-in and after check-out. Easy access to Thamrin City, Grand Indo, and Plaza Indo. Love
2 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear our Valued Guest, Thank you for your wonderful review. We’re delighted to hear that you enjoyed our friendly and accommodating staff, as well as the convenience of our luggage storage service. It’s also great to know that our location made it easy for you to visit the Malls in Jakarta. We truly appreciate your kind words and are happy that you loved your stay with us. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta – The Ascott Limited – Indonesia
Heru P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The breakfast does not really suit my taste, but overall the place is quite good and the service is also good.
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Accommodation's Reply
03 Jun 2026
Dear Heru P. Thank you for your feedback. We're happy to hear that you enjoyed your stay and appreciated our service. We also appreciate your comments about the breakfast and will use them to improve. We hope to welcome you back again soon. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta – The Ascott Limited – Indonesia
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
All good, recommended. Very near to malls
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Accommodation's Reply
03 Jun 2026
Dear our Valued Guest, Thank you for your review given. We are happy to know that our location has meet your expectations and you had enjoyed your stay with us. We look forward to welcoming you back to Ascott Jakarta. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta – The Ascott Limited – Indonesia
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Handriyani
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very comfortable hotel and strategic location
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Accommodation's Reply
04 Jun 2026
Dear Ms. Handriyani, Thank you for your review. We hope to welcome you back to Ascot Jakarta again. Sincerely, Resa Aprilisia | Customer Service Manager, Ascot Jakarta - Ascot Limited - Indonesia
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Andhika A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The staff is very friendly and quick response
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Accommodation's Reply
04 Jun 2026
Dear Ms. Anthika A.S., Thank you for your review and compliments on our team. Our duty is to provide the best service to all guests. We hope to welcome you back to Ascot Jakarta again. Sincerely, Resa Aprilisia | Customer Service Manager, Ascot Jakarta - Ascot Limited - Indonesia
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Happy... comfortable. Near to go to another mall... really nice place... clean and good service. All staff is the best.
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Accommodation's Reply
04 Jun 2026
Dear our Valued Guest, Thank you very much for taking the time to share your kind review. We are delighted to know that you enjoyed your stay with us. It was our pleasure to provide you with the best possible service throughout your stay. We sincerely look forward to welcoming you back to Ascott Jakarta in the near future. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta The Ascott Limited – Indonesia
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Check-in process was quick, staff response gave me great experience by fast action, clear communication. Location is nearby malls.
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felicia a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Had such a lovely staycation at Ascott Jakarta ✨ From the moment we arrived, I already felt the warmth of the service. We were personally welcomed by the manager, which made the experience feel very special and thoughtful. As a mom traveling with family, little details like this really mean a lot 🤍 The apartment was super spacious and comfortable it truly felt like a home away from home. Having a living room, kitchen, and washer made everything so much easier, especially when traveling with a little one. The environment was also calm and relaxing even though the location is right in the heart of the city. One thing I really appreciated was how the team helped make everything so convenient, including assisting with ordering food online, which made our stay even more practical and stress-free. It really helped me focus on enjoying quality time with my family. Location-wise, it’s also very strategic, close to malls, so everything we needed was easily accessible. Overall, such a comfortable and heartwarming stay. Definitely a place I would come back to for another family staycation 🤍✨
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
All perfect! Right in the center of Jakarta.
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h***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The hotel is nice, and the location is close to the city center.
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2 people find it helpful
h***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The hotel is nice, and the location is close to the city center.
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2 people find it helpful
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Very friendly & helpful staff
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2 people find it helpful
Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The hotel is very nice, all the staff are very friendly, even though it is expensive but it is worth it.
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2 people find it helpful
Imran K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
Please update the TV with Smart TV where we can enjoy streaming services How come there is no trash bin in the living room?
1 people find it helpful
Number of reviews per page
20
40

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Bedroom 4 Ascott Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Ascott Jakarta

Traveloka (4,156)
Other sources (591)
8.7
Very Good
From 4,156 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.2

Location

9.0

Service and Facilites

8.8

People often mention about Ascott Jakarta
All
Distance to City Center (52)
Room Space (51)
Ambiance (49)
Staff Friendliness (46)
Bedroom (46)
Family Friendly (44)
Hotel Area (44)
Bathroom (42)
Accessibility (39)
Surroundings (36)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ascott Jakarta

Number of reviews per page
20
40
Customer reviews
Sida R.
icon-Business
Business
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9.4
/10
Reviewed 4 week(s) ago
Mrs. Jessica & Mr. Raka's family was very happy to stay at Ascott Hotel with good, fast and neat service🫶🏻 Hopefully Mrs. Jessica and Mr. Raka will have the opportunity to stay at Ascott again on their next business trip☺️
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Accommodation's Reply
03 Jul 2026
Dear Ms. Sida R., Thank you for your wonderful review. We are delighted to hear that Jessica, Raga, and their family enjoyed their stay at Ascott and were satisfied with our prompt, courteous, and excellent service. We hope to welcome Jessica and Raga back again on their next trip to Ascott. Sincerely, Reza Aprilicia, Customer Service Manager, Ascott Jakarta, Ascott Limited – Indonesia
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Great location and hospitality. Love to come back in the future.
1 people find it helpful
Accommodation's Reply
16 Jun 2026
Dear our Valued Guest, Thank you for your review given. We are happy to know that our location has meet your expectations and you had enjoyed your stay with us. We look forward to welcoming you back to Ascott Jakarta. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta – The Ascott Limited – Indonesia
M***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
This is my first time staying in Ascott Jakarta. Check-in time was fast and staff is friendly and helpful. Location-wise, it's very convenient, walking distance to the big malls surrounding. Getting there is quite a big challenge during rush hour with traffic jam. I booked the premiere one-bedroom, it was spacious and complete with amenities except for the bath towel, which is quite run down.
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Accommodation's Reply
15 Jun 2026
Dear our Valued Guest, Thank you for sharing your feedback. We are pleased to hear that you enjoyed our convenient location near the shopping malls. We also appreciate your comments regarding the furniture and flooring. Your suggestions have been noted and will be shared with the relevant team as we continually look for ways to enhance our guests' comfort and experience. We value your feedback and hope to welcome you back for an even more enjoyable stay in the future. Kind regards, Reza Aprilisia Guest Service Manager Ascott Jakarta - The Ascott Limited - Indonesia
Riris V. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Our four-day stay at Ascott was comfortable. The staff helped us upgrade to a two-bedroom family room. The cleaning staff, Ms. Erni, was also very helpful, making my son, who loves doing laundry, happy with the washing machine and the many hangers provided. Thank you.
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Accommodation's Reply
13 Jun 2026
Dear Ms. Riris V.S., Thank you for taking the time to share your experience staying at Ascot Jakarta. We are delighted to hear that you and your family enjoyed your 4-day stay with us and were comfortable with the rooms and amenities we provided. We are especially pleased to hear that Ernie, one of our housekeeping team members, provided excellent service throughout your stay. We are also happy to know that you, and particularly your son/daughter, enjoyed your stay with us. Thank you for your compliments. We hope to welcome you and your family back to Ascot Jakarta in the future. Sincerely, Resa Aprilisia | Customer Service Manager, Ascot Jakarta - The Ascot Ltd. - Indonesia
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N***a
icon-Leisure
Leisure
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9.4
/10
Reviewed 8 week(s) ago
Amazing stay. Definitely will come again!
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Accommodation's Reply
04 Jun 2026
Dear our Valued Guest, Thank you for your review given. We are happy to know that you had enjoyed your stay with us. We look forward to welcoming you back to Ascott Jakarta. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta – The Ascott Limited – Indonesia
A***U
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Good location, clean, friendly.
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Accommodation's Reply
03 Jun 2026
Dear our Valued Guest, Thank you for your review given. We are happy to know that our location, cleanliness and staff services meet your expectations. Also you had enjoyed your stay with us. We look forward to welcoming you back to Ascott Jakarta. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta – The Ascott Limited – Indonesia
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Friendly staff very accommodating. Can store luggage before check-in and after check-out. Easy access to Thamrin City, Grand Indo, and Plaza Indo. Love
2 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear our Valued Guest, Thank you for your wonderful review. We’re delighted to hear that you enjoyed our friendly and accommodating staff, as well as the convenience of our luggage storage service. It’s also great to know that our location made it easy for you to visit the Malls in Jakarta. We truly appreciate your kind words and are happy that you loved your stay with us. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta – The Ascott Limited – Indonesia
Heru P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The breakfast does not really suit my taste, but overall the place is quite good and the service is also good.
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Accommodation's Reply
03 Jun 2026
Dear Heru P. Thank you for your feedback. We're happy to hear that you enjoyed your stay and appreciated our service. We also appreciate your comments about the breakfast and will use them to improve. We hope to welcome you back again soon. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta – The Ascott Limited – Indonesia
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
All good, recommended. Very near to malls
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Accommodation's Reply
03 Jun 2026
Dear our Valued Guest, Thank you for your review given. We are happy to know that our location has meet your expectations and you had enjoyed your stay with us. We look forward to welcoming you back to Ascott Jakarta. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta – The Ascott Limited – Indonesia
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Handriyani
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very comfortable hotel and strategic location
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Accommodation's Reply
04 Jun 2026
Dear Ms. Handriyani, Thank you for your review. We hope to welcome you back to Ascot Jakarta again. Sincerely, Resa Aprilisia | Customer Service Manager, Ascot Jakarta - Ascot Limited - Indonesia
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Andhika A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The staff is very friendly and quick response
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Accommodation's Reply
04 Jun 2026
Dear Ms. Anthika A.S., Thank you for your review and compliments on our team. Our duty is to provide the best service to all guests. We hope to welcome you back to Ascot Jakarta again. Sincerely, Resa Aprilisia | Customer Service Manager, Ascot Jakarta - Ascot Limited - Indonesia
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Happy... comfortable. Near to go to another mall... really nice place... clean and good service. All staff is the best.
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Accommodation's Reply
04 Jun 2026
Dear our Valued Guest, Thank you very much for taking the time to share your kind review. We are delighted to know that you enjoyed your stay with us. It was our pleasure to provide you with the best possible service throughout your stay. We sincerely look forward to welcoming you back to Ascott Jakarta in the near future. Warm regards, Reza Aprilisia Guest Service Manager Ascott Jakarta The Ascott Limited – Indonesia
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Check-in process was quick, staff response gave me great experience by fast action, clear communication. Location is nearby malls.
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felicia a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Had such a lovely staycation at Ascott Jakarta ✨ From the moment we arrived, I already felt the warmth of the service. We were personally welcomed by the manager, which made the experience feel very special and thoughtful. As a mom traveling with family, little details like this really mean a lot 🤍 The apartment was super spacious and comfortable it truly felt like a home away from home. Having a living room, kitchen, and washer made everything so much easier, especially when traveling with a little one. The environment was also calm and relaxing even though the location is right in the heart of the city. One thing I really appreciated was how the team helped make everything so convenient, including assisting with ordering food online, which made our stay even more practical and stress-free. It really helped me focus on enjoying quality time with my family. Location-wise, it’s also very strategic, close to malls, so everything we needed was easily accessible. Overall, such a comfortable and heartwarming stay. Definitely a place I would come back to for another family staycation 🤍✨
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
All perfect! Right in the center of Jakarta.
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h***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The hotel is nice, and the location is close to the city center.
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2 people find it helpful
h***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The hotel is nice, and the location is close to the city center.
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2 people find it helpful
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Very friendly & helpful staff
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2 people find it helpful
Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The hotel is very nice, all the staff are very friendly, even though it is expensive but it is worth it.
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2 people find it helpful
Imran K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
Please update the TV with Smart TV where we can enjoy streaming services How come there is no trash bin in the living room?
1 people find it helpful
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