Does Ascott Jakarta provide parking?

Yes, Ascott Jakarta provides parking. Please confirm details directly with the hotel.

Does Ascott Jakarta have a swimming pool?

Yes, a swimming pool is available at Ascott Jakarta .

Does Ascott Jakarta provide airport transfer?

Yes, Ascott Jakarta provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Ascott Jakarta ?

Ascott Jakarta is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Ascott Jakarta

Name: Ascott Jakarta
Address: Jalan Kebon Kacang Raya No.2, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230, Jalan Kebon Kacang Raya No.2, Jakarta, 10230, Indonesia
Rating: 8.6

Apartments

8.6

/10

Very Good

4,624 reviews

What Guests Say About Their Stay

Distance To City Center (77)

Room Space (68)

Family Friendly (65)

Staff Friendliness (65)

j***5

9.7

/ 10

The room was spacious, everything was clean from floor to bathrooms. The overall atmosphere was peaceful and well-maintained. I will definitely recommend this hotel to family and friends.

D***a

9.6

/ 10

We have been staying at this Ascott Thamrin a few times already. We are familiar with the locations, where you can either shop at expensive places like GI or Plaza Indonesia, or a cheaper place like Thamrin City. Options for food/restaurants are varied as well. Transportation is convenient at this location; you can go in many directions from the center of Jakarta, using, for example, MyBluebird, which can be trusted in such a huge city.

m***h

9.7

/ 10

Check-in was possible a few hours early. The family loved the spacious, clean living room, and proximity to Thamrin City and Grand Indonesia. Every time we visit Jakarta, it's always a favorite place to stay.

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Jeany R.

10.0

/ 10

very friendly and helpful staff, free room upgrade because we asked for a smoking room, there was 1 room left. and the location is very strategic. the front side is close to Thamrin City and the exit is directly opposite GI. God willing, we will come here again.

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Dzakiy S.

9.7

/ 10

The friendliness and readiness of the staff was extraordinary, very helpful when I visited with my family. Highly appreciate Ms. Natasha Amanda, keep it up

In the Area

See Map

Jalan Kebon Kacang Raya No.2, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Ascott Jakarta is located in area / city Thamrin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Ascott Jakarta

Jalan Kebon Kacang Raya No.2, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230

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Discover More About Ascott Jakarta

Location

Ascott Jakarta is located in area / city Thamrin.

About Ascott Jakarta

Not all apartment allow guests with pets, but Ascott Jakarta welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Ascott Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Ascott Jakarta is a apartment with great comfort and excellent service according to most apartment's guests.

Enjoy luxurious treats and incomparable experience by staying at Ascott Jakarta .

All facilities in Ascott Jakarta

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Common Space

Lobby

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
DVD player
Hairdryer
In-room safe
Kitchenette
Refrigerator
Shower
TV

Public Facilities

Parking
Elevator
Restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Concierge
24-hour Receptionist
Luggage storage
Multilingual staff
Newspaper in lobby

General

AC
Family room
Non-smoking room
Swimming pool

Things to Do

Fitness center
Outdoor pool
Spa

Sports and Recreations

Fitness center
Outdoor tennis court

Transportation

Airport transfer

Accessibilty

In-room accessibility

Business Facilities

Computer station

Nearby Facilities

Shops

Kids and Pets

Pets allowed

Connectivity

LAN Internet

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Ascott Jakarta

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

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General Information

Popular Facilities	AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Ascott Jakarta	204
Number of floors in Ascott Jakarta	23
Another facilities in Ascott Jakarta	Bathrobe, Bathtub, Cable TV, Desk, DVD player

Frequently asked question in Ascott Jakarta

What are available facilities at Ascott Jakarta ?

There are top facilites at Ascott Jakarta such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Ascott Jakarta ?

The standard check-in time at Ascott Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Ascott Jakarta ?

Ascott Jakarta is a 5.0-star hotel.

How many floors does Ascott Jakarta have?

Ascott Jakarta has 23 floors.

How many rooms are available at Ascott Jakarta ?

Ascott Jakarta has 204 rooms in total.

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More Reviews from Other Guests in Ascott Jakarta

Overall Ratings & Reviews Ascott Jakarta

Traveloka (4,095)

Other sources (529)

8.7

Very Good

From 4,095 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.9

Meal

8.2

Location

9.0

Service and Facilites

8.8

People often mention about Ascott Jakarta

All

Distance to City Center (41)

Room Space (41)

Ambiance (39)

Bedroom (37)

Staff Friendliness (36)

Family Friendly (35)

Hotel Area (35)

Bathroom (33)

Accessibility (30)

Surroundings (28)

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Traveler Reviews Ascott Jakarta

Number of reviews per page

Customer reviews

N***i

Leisure

9.4

/10

Reviewed 2 week(s) ago

Very friendly & helpful staff

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1 people find it helpful

Y***a

10.0

/10

Reviewed 2 week(s) ago

The hotel is very nice, all the staff are very friendly, even though it is expensive but it is worth it.

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Imran K.

Staycation

8.5

/10

Reviewed 3 week(s) ago

Please update the TV with Smart TV where we can enjoy streaming services How come there is no trash bin in the living room?

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A***n

Leisure

9.6

/10

Reviewed 5 week(s) ago

Staff is friendly and very accommodating. Room is spacious. In-room facilities are perfect. Everything I need is in the room. Location is the best, just besides malls and eateries. The only downside is the breakfast option. Quite disappointed with the options and taste. As Indonesia is popular with good food, I'm expecting more. Hope this will be improve in the future. Overall, I has great time during my stay here.

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a***z

Leisure

9.6

/10

Reviewed 5 week(s) ago

The location is good. Nice place to stay. Easy access to the malls, Sederhana Nasi Padang, Thamrin, etc.

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n***a

Staycation

5.4

/10

Reviewed 5 week(s) ago

Compared to other Ascotts, this one is old and dirty. Old carpets with visible dirt greeted us from the start of the check-in process. The standard receptionist tended to be unprepared (on standby), perhaps because we checked in early in the morning. And she was coughing (she tried to hold back her cough several times but couldn't), making the initial experience quite lacking. The room is spacious, cold, and has an old vibe. Some appliances use three-prong plugs (iron, water heater), and these are only available in the room. There are none in the kitchen or living room. The electric stove didn't work. The hot water dispenser didn't work, but after reporting it, it was quickly replaced. The restaurant is small. It can't accommodate breakfast guests. At 8:30, many guests had to wait on the waiting list, including us. There aren't many food options. The taste is standard. Plus: close to the GI

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M***h

Leisure

9.3

/10

Reviewed 12 week(s) ago

Location is perfect. Just nearby the Thamrin Mall, Plaza Indonesia, and Grand Indonesia Mall. Just walk around 5 minutes like that.

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Thomas j. v. t.

9.7

/10

Reviewed 12 week(s) ago

Holidays with family become memorable and fun

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1 people find it helpful

K***i

Staycation

10.0

/10

Reviewed 13 week(s) ago

Amazing, close to Gandaria City (in front of). I got free upgrade to 2 bedroom

1 people find it helpful

l***i

Leisure

9.4

/10

Reviewed 13 week(s) ago

There's no place to dry clothes. But a washing machine is provided. 🥴🥴🥴 We'll try.

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Verified Traveler

Medical

10.0

/10

Reviewed 15 week(s) ago

Had an amazing time staying at the 2 BR. Clean, helpful staff.

1 people find it helpful

hasandi l.

9.7

/10

Reviewed 16 week(s) ago

Suitable for family groups. Located close to shopping centers.

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1 people find it helpful

j***5

Leisure

9.7

/10

Reviewed 21 week(s) ago

The room was spacious, everything was clean from floor to bathrooms. The overall atmosphere was peaceful and well-maintained. I will definitely recommend this hotel to family and friends.

Find this review helpful?

N***r

10.0

/10

Reviewed 23 week(s) ago

Very good and the place is also comfortable.

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D***a

Staycation

9.6

/10

Reviewed 24 week(s) ago

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M***a

Business

9.1

/10

Reviewed 26 week(s) ago

The place is clean, the downside is it's a bit scary

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Accommodation's Reply

01 Aug 2025

Dear M*a. Thank you for your review. We regret to learn that there were shortcomings that made your stay less than pleasant. Furthermore, we sincerely hope to welcome you back again someday. Thank you. Best regards, Reza Aprilisia | Asst. Guest Service Manager. Ascott Jakarta - The Ascott Limited - Indonesia.

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m***h

Leisure

9.7

/10

Reviewed 28 week(s) ago

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Accommodation's Reply

20 Jul 2025

Dear m*h, Thank you for your review. We are delighted to know that your stay was satisfactory, and that our cleanliness, facilities, location, and service met your expectations. We look forward to welcoming you back to Ascott Jakarta. Warmest Regards, Reza Aprilisia | Asst. Guest Service Manager. Ascott Jakarta - The Ascott Limited - Indonesia.

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Sri Y.

Leisure

10.0

/10

Reviewed 28 week(s) ago

clean and comfortable...... .....................

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1 people find it helpful

Accommodation's Reply

20 Jul 2025

Dear Sri Y, Thank you for your review. We look forward to welcoming you back to Ascott Jakarta. Warmest Regards, Reza Aprilisia | Assistant Guest Service Manager, Ascott Jakarta - The Ascott Limited - Indonesia.

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L***a

Leisure

5.4

/10

Reviewed 29 week(s) ago

Stay was terrible, first room smelt terrible they didnt clean it even though they said they would. Safety box was broken, was moved to a different room afterwards but that also had the same terrible horrific smell. Issue after issue every day - over crowded do not book.

2 people find it helpful

Accommodation's Reply

10 Jul 2025

Dear L***a, Thank you so much for taking all the time to write a review about your recent stay at Ascott Jakarta. Please do accept our sincere apologies in regard of the shortcomings which appear during your stay and created your stay did not meet your expectations. We also thanked you for your valuable feedback which we believe it will helps us to improves in further. We do hope that we can regain your trust and look forward to welcoming you back to Ascott Jakarta in the future. Kind regards, Reza Aprilisia |Asst. Guest Service Manager Ascott Jakarta - The Ascott Limited - Indonesia

Riana S.

10.0

/10

Reviewed 30 week(s) ago

We had a great time staying here, so thank you Ascott Jakarta.

1 people find it helpful

Accommodation's Reply

07 Jul 2025

Dear Riana S, Thank you so much for your kind of review and rating given. We are looking forward to welcoming you back to Ascott Jakarta. Kind regards, Reza Aprilisia |Asst. Guest Service Manager Ascott Jakarta - The Ascott Limited - Indonesia

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.