Elmi Hotel

Hotels
8.7
/10
Very Good
5,770 reviews

What Guests Say About Their Stay

Distance To City Center (198)
Staff Friendliness (181)
Bedroom (158)
Room Space (157)
Syarieftiani
8.5
/ 10
Diberitahu driver taksi online lokal kalau Elmi Hotel itu salah satu penginapan legend di kota Surabaya. Hotel lama tapi fasilitas-nya ga kalah seperti hotel yang kelasnya serupa & kekinian. Staf-nya ramah-ramah. Lokasi strategis di tengah kota. Pengalaman menginap yang menyenangkan.
Puput K. J.
10.0
/ 10
Menyenangkan. Staff ramah, cepat, dan helpful. Kamar luas, bersih, dan nyaman, semua berfungsi dengan baik. Restorannya rasanya enak banget. Wajib banget cobain sop buntut kalau ke sini. Best in town!
Fitriah S. S.
9.1
/ 10
I'm always like to stay at elmi hotel, clean, friendly staff, awesome breakfast, also coffee shop
Yuni K.
9.7
/ 10
Thank you, Hotel Elmi. I was very impressed with my stay here. All the staff were very friendly, welcoming, and professional. Although it's an older hotel, the facilities are very well-maintained and clean. I would definitely stay here again if I were in Surabaya.
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G***y
9.7
/ 10
Hotel Elmi is truly eco-friendly, perfect for a staycation with family and kids. The room service is also excellent, making you feel at home. I'll definitely book this hotel again next time I'm on holiday in Surabaya.
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In the Area
See Map
Jalan Panglima Sudirman No. 42-44, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Elmi Hotel is located in area / city Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Elmi Hotel

Jalan Panglima Sudirman No. 42-44, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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Lobby Elmi Hotel
Exterior 2 Elmi Hotel

Discover More About Elmi Hotel

Location


Elmi Hotel is located in area / city Genteng.

About Elmi Hotel

Whether you are planning an event or other special occasions, Elmi Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Elmi Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Elmi Hotel, a wonderful accommodation for your family holiday.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Elmi Hotel is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Elmi Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Elmi Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Elmi Hotel.

All facilities in Elmi Hotel

Lobby Elmi Hotel
Lobby
Exterior Elmi Hotel
Exterior
Others Elmi Hotel
Others

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Buffet breakfast
  • Breakfast (surcharge)

Transportation

  • Car rental
  • Secure parking
  • Valet parking

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Accessibilty

  • Wheelchair accessible

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Elmi Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Swimming Pool closed temporarily from 9-12-2025 to 10-12-2025.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Elmi Hotel
140
Number of floors in Elmi Hotel
7
Another facilities in Elmi Hotel
Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Elmi Hotel

What are available facilities at Elmi Hotel?
There are top facilites at Elmi Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Elmi Hotel?
The standard check-in time at Elmi Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Elmi Hotel provide breakfast?
Yes, Elmi Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Elmi Hotel have?
Elmi Hotel is a 4.0-star hotel.
How many floors does Elmi Hotel have?
Elmi Hotel has 7 floors.
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More Reviews from Other Guests in Elmi Hotel

8.7
Very Good
From 5,770 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.8

Location

8.9

Service and Facilites

8.8

People often mention about Elmi Hotel
All
Distance to City Center (130)
Staff Friendliness (126)
Bedroom (124)
Ambiance (111)
Room Space (105)
Bathroom (103)
Accessibility (102)
Taste (102)
Hotel Area (101)
Family Friendly (89)
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Traveler Reviews Elmi Hotel

Number of reviews per page
20
40
Customer reviews
A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
I'm a regular at this hotel every month, and it's incredibly comfortable. The breakfast menu is also excellent, and I really like the atmosphere, from the lobby to the rooms.
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Antonius R. W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
This legendary hotel is strategically located in the heart of the city.
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A***o
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
needs to be maintained further
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1 people find it helpful
D***Y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable, satisfied with the service and delicious food.
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I'm used to staying here, it turns out the atmosphere and food are still the same as before, it's very pleasant even though it's an old hotel but the facilities are like 5 stars.
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1 people find it helpful
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable, clean, delicious food.
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Murniaty S.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A place I highly recommend for those who want to staycation in Surabaya because the location is very strategic in the city center, close to fruit sellers, close to Tunjungan Plaza mall and close to sellers of typical Surabaya souvenirs.
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Yoga M.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Good facility with reasonable price
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m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly staff and comfortable and close to the city center
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
An old hotel that stands the test of time. Still okay, but the food variety is a bit lacking. Overall, the room and staff are okay.
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BAGUS S. W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Friendly staff, good for a staycation with family
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel very nice and friendly service
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Umbul A. G. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Overall, Elmi Hotel is our family's favorite and we recommend it to our friends and relatives when we visit Surabaya for a long time. My late father, Major General Mas Isman, was a member of the Indonesian National Armed Forces (ABRI) and a Kosgoro military officer. It's a very comfortable hotel, with few changes to date, but hotel policy is absolute. We often check in the same day past 12:00 a.m. with no additional check-out time. Please consider policies like price discounts that only make customers happy. On average, we book for more than two days. Elmi Hotel remains the best. It's a memorable place, from when my parents took me when I was single to now when I take my wife and children, and they wouldn't stay at any other hotel but Elmi. Always be successful, Elmi, keep up the good work. Thank you.
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1 people find it helpful
Accommodation's Reply
27 Oct 2025
Warm greetings from ELMI. Thank you for choosing ELMI. We apologize for any inconvenience you may have experienced while using ELMI. We will continue to improve. Thank you, Elly. Marketing Communications
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r***t
icon-origin-TRAVELOKA
6.2
/10
Reviewed 10 week(s) ago
Friendly staff, poorly maintained rooms, faded/worn doors.
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Accommodation's Reply
02 Oct 2025
Warmest Greetings from ELMI. Thank you for choosing ELMI. We apologize for any inconvenience during your stay at ELMI. We will make improvements. Regards, Elly. Marketing Comm
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H***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
Great, strategic location, close to everywhere
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1 people find it helpful
SAIFUDDIN B. A. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It was a pleasure to stay at Hotel Elmi. If I come again, Aati will stay again.
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3 people find it helpful
I***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
This is my second stay here. It's still impressive and comfortable. An older hotel that's still a comfortable place to stay. A great choice at a reasonable price.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Good plus cheap close to Tunjungan Plaza
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 11 week(s) ago
An old hotel with good maintenance, excellent cleanliness, and a fairly tasty breakfast with a different menu every day. However, the soundproofing is poor, as the sound of motorbikes racing at night is very loud until dawn.
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Accommodation's Reply
08 Oct 2025
Warmest greetings from ELMI. Thank you for choosing ELMI. We apologize for any inconvenience during your stay at ELMI. We will make improvements. Regards, Elly. Marketing Comm
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Guest friendly hotel. Clean environment and close to the city.
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Number of reviews per page
20
40

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Others 4 Elmi Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 5,770 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.8

Location

8.9

Service and Facilites

8.8

People often mention about Elmi Hotel
All
Distance to City Center (130)
Staff Friendliness (126)
Bedroom (124)
Ambiance (111)
Room Space (105)
Bathroom (103)
Accessibility (102)
Taste (102)
Hotel Area (101)
Family Friendly (89)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Elmi Hotel

Number of reviews per page
20
40
Customer reviews
A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
I'm a regular at this hotel every month, and it's incredibly comfortable. The breakfast menu is also excellent, and I really like the atmosphere, from the lobby to the rooms.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Antonius R. W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
This legendary hotel is strategically located in the heart of the city.
Translated by Google Icon
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Find this review helpful?
A***o
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
needs to be maintained further
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1 people find it helpful
D***Y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable, satisfied with the service and delicious food.
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I'm used to staying here, it turns out the atmosphere and food are still the same as before, it's very pleasant even though it's an old hotel but the facilities are like 5 stars.
Translated by Google Icon
See original
1 people find it helpful
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable, clean, delicious food.
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Murniaty S.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A place I highly recommend for those who want to staycation in Surabaya because the location is very strategic in the city center, close to fruit sellers, close to Tunjungan Plaza mall and close to sellers of typical Surabaya souvenirs.
Translated by Google Icon
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Find this review helpful?
Yoga M.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Good facility with reasonable price
Find this review helpful?
m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly staff and comfortable and close to the city center
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
An old hotel that stands the test of time. Still okay, but the food variety is a bit lacking. Overall, the room and staff are okay.
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BAGUS S. W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Friendly staff, good for a staycation with family
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel very nice and friendly service
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Profile Picture
Umbul A. G. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Overall, Elmi Hotel is our family's favorite and we recommend it to our friends and relatives when we visit Surabaya for a long time. My late father, Major General Mas Isman, was a member of the Indonesian National Armed Forces (ABRI) and a Kosgoro military officer. It's a very comfortable hotel, with few changes to date, but hotel policy is absolute. We often check in the same day past 12:00 a.m. with no additional check-out time. Please consider policies like price discounts that only make customers happy. On average, we book for more than two days. Elmi Hotel remains the best. It's a memorable place, from when my parents took me when I was single to now when I take my wife and children, and they wouldn't stay at any other hotel but Elmi. Always be successful, Elmi, keep up the good work. Thank you.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
27 Oct 2025
Warm greetings from ELMI. Thank you for choosing ELMI. We apologize for any inconvenience you may have experienced while using ELMI. We will continue to improve. Thank you, Elly. Marketing Communications
Translated by Google Icon
See original
r***t
icon-origin-TRAVELOKA
6.2
/10
Reviewed 10 week(s) ago
Friendly staff, poorly maintained rooms, faded/worn doors.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Oct 2025
Warmest Greetings from ELMI. Thank you for choosing ELMI. We apologize for any inconvenience during your stay at ELMI. We will make improvements. Regards, Elly. Marketing Comm
Translated by Google Icon
See original
H***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
Great, strategic location, close to everywhere
Translated by Google Icon
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1 people find it helpful
SAIFUDDIN B. A. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It was a pleasure to stay at Hotel Elmi. If I come again, Aati will stay again.
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3 people find it helpful
I***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
This is my second stay here. It's still impressive and comfortable. An older hotel that's still a comfortable place to stay. A great choice at a reasonable price.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Good plus cheap close to Tunjungan Plaza
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 11 week(s) ago
An old hotel with good maintenance, excellent cleanliness, and a fairly tasty breakfast with a different menu every day. However, the soundproofing is poor, as the sound of motorbikes racing at night is very loud until dawn.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Oct 2025
Warmest greetings from ELMI. Thank you for choosing ELMI. We apologize for any inconvenience during your stay at ELMI. We will make improvements. Regards, Elly. Marketing Comm
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Guest friendly hotel. Clean environment and close to the city.
Translated by Google Icon
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Number of reviews per page
20
40