Search Hotels
See All Photos
Grand Mandarin Inn
Hotels
8.4
/10
Very Good
1,320 reviews
What Guests Say About Their Stay
Distance To City Center (30)
Accessibility (27)
Room Space (27)
Staff Friendliness (22)
Olivia J.
9.1
/ 10
The room is great. Family room not available due to missed booking, but got 2 deluxe room instead for 4 person. Room is spacious and clean. Great stay
In the Area
See Map
Jalan Pemuda No.15, Singkawang Tengah, Singkawang, Kalimantan Barat, Indonesia, 79112
Main Facilities
Read More
AC
24-Hour Front Desk
Parking
Elevator
WiFi
Read More
Available Room Types in Grand Mandarin Inn
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Grand Mandarin Inn
Discover More Places
Jalan Pemuda No.15, Singkawang Tengah, Singkawang, Kalimantan Barat, Indonesia, 79112
Discover More About Grand Mandarin Inn
Location
Grand Mandarin Inn is a hotel in a good neighborhood, which is located at Central Singkawang.
About Grand Mandarin Inn
Have fun with various entertaining facilities for you and the whole family at Grand Mandarin Inn, a wonderful accommodation for your family holiday.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Mandarin Inn is a hotel with great comfort and excellent service according to most hotel's guests.
Grand Mandarin Inn is a wise choice for travelers visiting Central Singkawang.
All facilities in Grand Mandarin Inn
Bar, Cafe and Lounge
Lobby
Exterior
Hotel Services
- Bellhop
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Newspaper in lobby
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Room service
- WiFi in public area
In-room Facilities
- Cable TV
- Hairdryer
- Minibar
- Refrigerator
- Shower
General
- AC
- Family room
- Non-smoking room
Connectivity
- LAN Internet
- Free WiFi
Food and Drinks
- Breakfast
Accessibilty
- Disabled access friendly
Business Facilities
- Meeting facilities
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Grand Mandarin Inn
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | AC, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Grand Mandarin Inn | 50 |
Another facilities in Grand Mandarin Inn | Bellhop, Front desk, 24-hour Receptionist, 24-hour security, Laundry service |
Frequently asked question in Grand Mandarin Inn
What are available facilities at Grand Mandarin Inn?
There are top facilites at Grand Mandarin Inn such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Mandarin Inn?
The standard check-in time at Grand Mandarin Inn is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Mandarin Inn provide breakfast?
Yes, Grand Mandarin Inn provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Mandarin Inn
Traveloka (1,320)
8.4
Very Good
From 1,320 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.4
Meal
7.8
Location
8.6
Service and Facilites
8.4
People often mention about Grand Mandarin Inn
All
Distance to City Center (26)
Accessibility (24)
Room Space (23)
Bedroom (22)
Staff Friendliness (19)
Bathroom (19)
Hotel Area (17)
Wifi (15)
Ambiance (13)
Surroundings (12)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Grand Mandarin Inn
Number of reviews per page
20
40
Customer reviews
F***a
Transit
8.4
/10
Reviewed 5 day(s) ago
There were black ants in my room, so if I dropped food, I had to pick it up immediately. The bed and toilet were okay. The service was friendly, and the location was strategic.
See original
Find this review helpful?
Accommodation's Reply
05 Aug 2025
Warm greetings, Thank you for your review and feedback. We strive to improve our facilities, products, and services. We hope you will enjoy all our facilities and services when you return to our hotel. Best regards, Management.
See original
OA
Oke A. L.
Business
8.2
/10
Reviewed 5 week(s) ago
Nice and clean... Price can be lowered for those staying longer
See original
Find this review helpful?
Accommodation's Reply
25 Jul 2025
Thank you for staying with us and for your review of our hotel. We are delighted that you were satisfied with our facilities and services. We look forward to welcoming you back to Grand Mandarin Singkawang. Warm regards,
See original
Y***y
Leisure
8.6
/10
Reviewed 5 week(s) ago
the fridge is broken, the view is ok, the location is strategic
See original
Find this review helpful?
Accommodation's Reply
08 Jul 2025
Thank you so much for giving us your feedback.
We really appreciate your comment to improve our service and staff.
We ensure in your next visit, this will not happen again.
Best Regards,
Pengelola
K***a
Leisure
7.6
/10
Reviewed 9 week(s) ago
I asked for an extra bed in this hotel. It turned out that only a mattress, dirty sheets and blankets were provided. Guests must ask for their rooms to be cleaned (before 2 pm) otherwise our rooms will not be cleaned.
See original
1 people find it helpful
Accommodation's Reply
11 Jun 2025
Warm greetings from Grand Mandarin Singkawang. Thank you for staying and reviewing our hotel. For extrabeds, all are standard with thick foam material, different from the mattress used, regarding room service according to our SOP, last service is at 15.00 WIB. We apologize for the inconvenience of staying at our place. We look forward to welcoming you back to Grand Mandarin Singkawang. Warm Regards, Management
See original
P***A
Leisure
8.2
/10
Reviewed 9 week(s) ago
Everything ok. 2D1N.
Only there is no family room that can fit 7/8 people.
See original
Find this review helpful?
Accommodation's Reply
09 Jun 2025
Thank you for such a great review for us during your stay in Grand Mandarin Singkawang.
We truly pleased to receive your compliments.
Hopefully, your pleasant experience with us will bring you back to our hotel.
See you again soon
Warm regards,
Salam hangat dari Grand Mandarin Singkawang.
P***A
8.2
/10
Reviewed 9 week(s) ago
Everything ok. 2D1N.
Only there is no family room that can fit 7/8 people.
See original
Find this review helpful?
Accommodation's Reply
09 Jun 2025
Thank you for such a great review for us during your stay in Grand Mandarin Singkawang.
We truly pleased to receive your compliments.
Hopefully, your pleasant experience with us will bring you back to our hotel.
See you again soon
Warm regards,
Salam hangat dari Grand Mandarin Singkawang.
P***A
Leisure
8.2
/10
Reviewed 9 week(s) ago
Everything ok. 2D1N.
Only there is no family room that can fit 7/8 people.
See original
1 people find it helpful
Accommodation's Reply
09 Jun 2025
Thank you for such a great review for us during your stay in Grand Mandarin Singkawang.
We truly pleased to receive your compliments.
Hopefully, your pleasant experience with us will bring you back to our hotel.
See you again soon
Warm regards,
Salam hangat dari Grand Mandarin Singkawang.
S***y
Leisure
8.8
/10
Reviewed 10 week(s) ago
Clean, staff friendly, accessible.
Find this review helpful?
Accommodation's Reply
04 Jun 2025
Warm Greetings from Grand Mandarin Singkawang. Thank you for taking your valuable time to give us a rating and review of our Hotel. It is an honor for us to have you stay here. We are very happy if you are satisfied with our services & facilities. We look forward to your next visit in the future. Best regards, Manager
See original
Jap E. H. A. I.
9.1
/10
Reviewed 14 week(s) ago
The place is nice, very homey. And the service is friendly.
See original
1 people find it helpful
Accommodation's Reply
14 May 2025
Warm Greetings from Grand Mandarin Singkawang. Thank you for taking your valuable time to give a review of our Hotel. It is an honor for us to have you stay here. Best regards. Management
See original
H***a
Leisure
8.5
/10
Reviewed 15 week(s) ago
The place is clean, the room is spacious and clean. The children are also happy.
See original
1 people find it helpful
Accommodation's Reply
28 Apr 2025
Warm greetings from Grand Mandarin Singkawang. Thank you for staying and reviewing our hotel. We are very happy if our facilities and services can satisfy you. We look forward to welcoming you back to Grand Mandarin Singkawang. Warm Regards, Management
See original
U***i
9.7
/10
Reviewed 15 week(s) ago
The staff was very friendly and helpful during check in.
See original
Find this review helpful?
Accommodation's Reply
28 Apr 2025
Warmest Greetings from Grand mandarin Singkawang. Thank you for taking your valuable time to give us a rating and review of our Hotel. It is an honor for us to have you stay here. We are very happy if you are satisfied with our services & facilities. We look forward to your next visit in the future. Best regards, Manager
See original
E***n
8.5
/10
Reviewed 17 week(s) ago
The atmosphere around the hotel is comfortable and safe. Its strategic location in the middle of the city makes travel access easier.
See original
1 people find it helpful
Accommodation's Reply
25 Apr 2025
Warm Greetings from Grand Mandarin Singkawang. Thank you for taking your valuable time to review our Hotel. It is an honor for us to have you stay here.
See original
E***n
8.5
/10
Reviewed 17 week(s) ago
The location is strategic, the room atmosphere is comfortable and the parking space is adequate, suitable for families who want a vacation in the middle of Singkawang city.
See original
Find this review helpful?
Accommodation's Reply
25 Apr 2025
Thank you for staying and reviewing our hotel. We are very happy if our facilities and services can satisfy you. We look forward to welcoming you back to Grand Mandarin Singkawang. Warm Regards,
See original
KS
Kartika S.
Leisure
8.4
/10
Reviewed 18 week(s) ago
Room very big for us but only thing is the bed looks dirty. Their bedsheet and blanket all have stains. We asked to change but it was also the same, many stains and a bit yellowish. And there were small insects and many ants in the bathroom. No Wi-Fi at all. Aircon OK. Parking is not a problem at all, there's someone to guide us for the parking. Location wise, it's central but quite surrounding. Location near to Turi market and central, many famous food eateries surrounding.
Read More
Find this review helpful?
Accommodation's Reply
09 Apr 2025
Warmest greeting from Grand Mandarin Singkawang.
Thank you so much for giving us your feedback.
We really appreciate your comment to improve our service and staff.
We ensure in your next visit, this will not happen again.
Thank you for your feedback to our hotel. It is very valuable to improve our staff, service and communication.
We ensure you that for your next visit, it will never happen again.
Best Regards,
BH
Berry H.
Leisure
9.4
/10
Reviewed 18 week(s) ago
The hotel is in a very strategic location, the parking is very convenient and the rooms are large.
See original
Find this review helpful?
Accommodation's Reply
09 Apr 2025
Warm greetings from Grand Mandarin Singkawang. Thank you for staying and reviewing our hotel. We are very happy if our facilities and services can satisfy you. We look forward to welcoming you back to Grand Mandarin Singkawang. Warm Regards, Management
See original
C***e
Staycation
8.2
/10
Reviewed 18 week(s) ago
always a choice for parents when visiting Skw city, location in the middle of the city, easy to find culinary
See original
1 people find it helpful
Accommodation's Reply
07 Apr 2025
Warmest greetings from Grand Mandarin Singkawang.
Thank you for such a great review for us during your stay in Grand Mandarin Singkawang.
We truly pleased to receive your compliments.
Hopefully, your pleasant experience with us will bring you back to our hotel.
See you again soon
Warm regards,
R***o
Business
8.2
/10
Reviewed 21 week(s) ago
only lacking a bolster in this hotel, the rest is okay
See original
Find this review helpful?
Accommodation's Reply
24 Mar 2025
Warm Greetings from Grand Mandarin Singkawang. Thank you for taking your valuable time to give us a rating and review of our Hotel. It is an honor for us to have you stay here. Best regards, Manager.
See original
E***y
9.4
/10
Reviewed 23 week(s) ago
Spacious room, good and strategic location from city center and tourist attractions
See original
Find this review helpful?
Accommodation's Reply
27 Feb 2025
Warm Greetings from Grand Mandarin Singkawang. Thank you for taking your valuable time to give us a rating and review of our Hotel. It is an honor for us to have you stay here. We are very happy if you are satisfied with our services & facilities. We look forward to your next visit in the future. Regards, Management
See original
c***y
9.4
/10
Reviewed 24 week(s) ago
The check in and check out process is very fast, the rooms and staff are also friendly. The cleanliness of the rooms is also very good.
See original
2 people find it helpful
Accommodation's Reply
25 Feb 2025
Warm greetings from Grand Mandarin Singkawang. Thank you for staying and reviewing our hotel. We are very happy if our facilities and services can satisfy you. We look forward to welcoming you back to Grand Mandarin Singkawang. Warm Regards,
See original
K***n
Leisure
8.5
/10
Reviewed 26 week(s) ago
3 years ago I stayed here, the hotel room was still comfortable and clean. This time, when I entered the hotel room, it smelled bad, the sheets, blankets and towels were yellow.
See original
1 people find it helpful
Accommodation's Reply
10 Feb 2025
Thank you for your comments and we are glad that you enjoyed your stay with us. We look forward to welcome you in near future.
Kind regards,
Management
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Singkawang
About Traveloka
Facebook
Instagram
TikTok
Youtube
Twitter
TelegramProducts
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved