Grand Mercure Maha Cipta Medan Angkasa

Hotels
8.3
/10
Very Good
2,895 reviews

What Guests Say About Their Stay

Bedroom (68)
Staff Friendliness (65)
Room Space (62)
Ambiance (61)
Esra M. S.
10.0
/ 10
Hotel yang sangat recommended untuk keluarga, kamar luas dan bersih dan staff-nya apalagi di restoran saat breakfast sangat ramah.
R***o
9.7
/ 10
The hotel staff is very friendly and helpful, the breakfast is also delicious and the place is very comfortable.
See original
ineta t. s.
9.7
/ 10
Located in the city center, this hotel is excellent: comfortable, quiet, spacious, and clean rooms, and the staff are friendly and helpful. I'll definitely stay here again if I ever return to Medan. Thank you, Grand Mercury.
See original
Diana A.
9.7
/ 10
Spacious room, very friendly staff. Very strategic location. I will definitely come back again.
See original
L***a
10.0
/ 10
The most comfortable place to stay Have often stayed here since 2016 until now it is still a favorite place for families, both short vacations and long vacations
See original
In the Area
See Map
Jl Sutomo no 1, Medan City Center, Medan, Sumatra Utara, Indonesia, 20235

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Grand Mercure Maha Cipta Medan Angkasa is located in area / city Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Grand Mercure Maha Cipta Medan Angkasa

Jl Sutomo no 1, Medan City Center, Medan, Sumatra Utara, Indonesia, 20235
Discover More Places
Lobby Grand Mercure Maha Cipta Medan Angkasa
Lobby 2 Grand Mercure Maha Cipta Medan Angkasa

Discover More About Grand Mercure Maha Cipta Medan Angkasa

Overview of Grand Mercure Maha Cipta Medan Angkasa

Grand Mercure Maha Cipta Medan Angkasa offers a blend of modern comfort and Indonesian hospitality in the heart of Medan. The hotel's design reflects a contemporary aesthetic, creating a welcoming and relaxed atmosphere for guests. Situated in a vibrant neighbourhood, Grand Mercure Maha Cipta Medan Angkasa provides easy access to Medan's bustling city centre and cultural landmarks. The surrounding area is known for its mix of commercial and residential spaces, offering a glimpse into local life.

Getting around is convenient, with public transport options readily available. Major city areas are easily accessible, making it a great base for exploring Medan. Grand Mercure Maha Cipta Medan Angkasa distinguishes itself through its commitment to providing a comfortable and affordable stay, ensuring guests have a memorable experience.

Grand Mercure Maha Cipta Medan Angkasa

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Grand Mercure Maha Cipta Medan Angkasa Facilities

Featuring 0 rooms in total, Grand Mercure Maha Cipta Medan Angkasa offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Whether you're travelling with family, working remotely, or exploring Medan with friends, Grand Mercure Maha Cipta Medan Angkasa's facilities cater to a variety of needs. Families will appreciate the spacious rooms and child-friendly amenities, while digital nomads can take advantage of the reliable Wi-Fi and comfortable workspaces. Groups can enjoy the communal areas and convenient access to local attractions. Leisure travellers will find the hotel a relaxing retreat after a day of sightseeing.

The accommodation provides a range of facilities and amenities for guests, including Swimming Pool, 24-Hour Front Desk, Parking, WiFi.

Rooms are designed with comfort in mind, featuring high-speed Wi-Fi, dedicated workspaces, plush bedding, and well-appointed bathrooms. In-room conveniences ensure a hassle-free stay, allowing guests to relax and recharge.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Grand Mercure Maha Cipta Medan Angkasa

Expect a vibrant yet relaxed ambience at Grand Mercure Maha Cipta Medan Angkasa. The daily vibe is generally social, with guests mingling in common areas and enjoying the hotel's amenities. Mornings are typically calm, with guests enjoying breakfast and preparing for their day. Evenings are more lively, with people returning from exploring the city and unwinding in the hotel's facilities.

Grand Mercure Maha Cipta Medan Angkasa may offer activities or tours to help guests discover Medan's hidden gems. Check with the front desk for available options. Insider tips include familiarising yourself with the check-in process and respecting local customs. A little understanding goes a long way in ensuring a smooth and enjoyable stay.

How to Get to Grand Mercure Maha Cipta Medan Angkasa

Medan is served by a major international airport nearby, making it easily accessible for travellers from around the world. From the airport, you can reach Grand Mercure Maha Cipta Medan Angkasa in around 30-60 minutes by taxi, depending on traffic conditions. Affordable bus connections to the city centre are also available, providing a budget-friendly option for getting to the hotel.

Food Near Grand Mercure Maha Cipta Medan Angkasa

Check if Grand Mercure Maha Cipta Medan Angkasa provides breakfast or drinks to start your day. Some rooms may include kitchen or self-catering options, offering flexibility for meal preparation. In the surrounding area, you'll find a variety of cafs, restaurants, and convenience stores catering to different tastes and budgets.

Be sure to try some local dishes, such as Nasi Padang or Soto Medan, for a taste of Indonesian flavours. Budget-friendly options include street food stalls and local eateries, while mid-range restaurants offer a more refined dining experience.

Things to Do Around Grand Mercure Maha Cipta Medan Angkasa

Explore the key attractions, markets, parks, and cultural spots near Grand Mercure Maha Cipta Medan Angkasa. Visit a historic temple to experience Medan's rich heritage, or wander through a lively night market for a taste of local life. A riverside park offers a tranquil escape from the city's hustle and bustle.

For a one-day walkable highlights tour, start with a visit to a well-known landmark, followed by a stroll through a local market and a relaxing break in a nearby park. For a two-day extended stay, consider exploring some of the city's hidden gems and cultural sites. Enjoy daytime activities such as visiting museums and historical sites, and evening entertainment at local restaurants and bars.

Why Grand Mercure Maha Cipta Medan Angkasa is Popular Among Travellers

Grand Mercure Maha Cipta Medan Angkasa is popular among travellers for its affordability, convenience, and welcoming atmosphere. Repeat visitors often appreciate the hotel's friendly staff, comfortable rooms, and convenient location. The value-for-money and unique experiences offered by Grand Mercure Maha Cipta Medan Angkasa make it a top choice for those seeking a memorable stay in Medan.

Tips for First-Time Visitors

Consider booking a room type that suits your needs, whether you're travelling solo, as a couple, or with a family. When packing, keep in mind Medan's tropical climate and bring lightweight, breathable clothing. Don't forget to pack adaptors for your electronic devices. It's also a good idea to learn a few basic Indonesian phrases to enhance your interactions with locals.

Be aware of your surroundings and take necessary safety precautions. Respect local customs and traditions, and dress modestly when visiting religious sites. The common languages spoken in Medan are Indonesian and local dialects, so having a translation app or phrasebook can be helpful.

Best Time to Stay at Grand Mercure Maha Cipta Medan Angkasa

The best time to stay at Grand Mercure Maha Cipta Medan Angkasa depends on your preferences and budget. The peak season is typically during school holidays and major festivals, when prices may be higher and crowds are larger. The off-peak season offers lower prices and fewer crowds, making it a great time for budget-conscious travellers.

Medan experiences a tropical climate, with warm temperatures and high humidity throughout the year. The rainy season typically occurs from November to January, while the dry season is from March to September. Consider planning your trip around local events, festivals, or holidays to experience Medan's vibrant culture. Quieter times of year offer a more relaxed and affordable travel experience.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

Traveloka Offers All Travel Needs At Your Fingertips

Planning your journey is effortless with Traveloka. From flights to accommodations, travel activities, and transportation, everything is available in one place.

  • Flight: Book flights to your dream destinations with competitive rates and flexible options.
  • Hotel: Choose from a wide range of accommodations to suit your preferences and budget.
  • Travel Activities: Purchase attraction tickets, tour packages, travel essentials like eSIM, pocket WiFi rentals, and many more. Perfect for memorable trip!
  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
  • Airport Transfer: Arrange hassle-free transfers from the airport to your hotel or directly to your destinations.

Ensure to check availability and book in advance to secure the best deals.

Why Book with Traveloka

  • Best Price Guarantee: Traveloka offers competitive prices for all travel activities. Make sure to check Traveloka's HargaBAGUS. If you found a cheaper price/better deal of Flight tickets and/or Hotels elsewhere, submit the claim, and Traveloka will cover the price gap! Find out more about HargaBAGUS and start your affordable travel today!
  • Comprehensive Travel Solutions: From flights and hotels to ground transportation and attractions, everything is available on one platform.
  • Daily Promotions: Enjoy daily deals and discounts to make your travel more affordable.
  • New User Coupons: First-time users can avail special coupons for additional savings.
  • Traveloka Points: Earn points on every transaction, which can be redeemed for discounts on future bookings.
  • Traveloka Priority: Gain access to exclusive benefits and a simplified booking process for a premium experience.

Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

User-Friendly & Worth It


The app is super easy to use and packed with great deals. Perfect for planning a trip without the stress!
Jenns G.

Cross-Country Booking Made Easy


A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
Nor I.

Most Trusted Travel App!


A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
Marisa K.

All facilities in Grand Mercure Maha Cipta Medan Angkasa

Bar, Cafe and Lounge Grand Mercure Maha Cipta Medan Angkasa
Bar, Cafe and Lounge
Entertainment Facility Grand Mercure Maha Cipta Medan Angkasa
Entertainment Facility
Functional Hall Grand Mercure Maha Cipta Medan Angkasa
Functional Hall
Lobby Grand Mercure Maha Cipta Medan Angkasa
Lobby
Others Grand Mercure Maha Cipta Medan Angkasa
Others

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

General

  • Swimming pool

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Grand Mercure Maha Cipta Medan Angkasa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Grand Mercure Maha Cipta Medan Angkasa
11
Another facilities in Grand Mercure Maha Cipta Medan Angkasa
Concierge, Express check-in, Express check-out, 24-hour Receptionist, WiFi in public area

Frequently asked question in Grand Mercure Maha Cipta Medan Angkasa

What are available facilities at Grand Mercure Maha Cipta Medan Angkasa?
There are top facilites at Grand Mercure Maha Cipta Medan Angkasa such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Mercure Maha Cipta Medan Angkasa?
The standard check-in time at Grand Mercure Maha Cipta Medan Angkasa is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Grand Mercure Maha Cipta Medan Angkasa have?
Grand Mercure Maha Cipta Medan Angkasa is a 5.0-star hotel.
How many floors does Grand Mercure Maha Cipta Medan Angkasa have?
Grand Mercure Maha Cipta Medan Angkasa has 11 floors.
Is there parking at Grand Mercure Maha Cipta Medan Angkasa?
Yes, Grand Mercure Maha Cipta Medan Angkasa provides a car park. Please contact the property directly for more details.
See All

More Reviews from Other Guests in Grand Mercure Maha Cipta Medan Angkasa

8.4
Very Good
From 2,754 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Grand Mercure Maha Cipta Medan Angkasa
All
Bedroom (52)
Staff Friendliness (48)
Room Space (44)
Bathroom (44)
Distance to City Center (43)
Ambiance (43)
Hotel Area (42)
Family Friendly (37)
Variety (36)
Taste (34)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Mercure Maha Cipta Medan Angkasa

Number of reviews per page
20
40
Customer reviews
E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Nice place to stay, service, cleanliness, view, room space, workers, all is good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Grand Mercure Medan Angkasa. Your feedback means a lot to us and will serve as encouragement and support for our team to continue to strive to provide the best service. Best regards, Management
Translated by Google Icon
See original
E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
All is good, just in case please always try to give the best services for all the customers.
Find this review helpful?
Accommodation's Reply
12 Nov 2025
Dear Guest, Thank you for your positive feedback. We appreciate your encouragement to continuously strive for excellence in our service. Your satisfaction is important to us, and we will continue to work hard to meet your expectations. Best regards, Management
E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
I stayed in a deluxe twin room, and the shower in the bathroom wasn't working properly anymore, and it was very loud to turn. This might be because the hotel changed brands.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Valued Guest, Thank you for your comments and suggestions. We apologize for the inconvenience you have experienced due to the shower issue in the bathroom. Your feedback is very important to us and we will immediately forward it to our engineering team for review and improvement to prevent the same issue from happening again in the future. We are still delighted to know that you have chosen Grand Mercure Medan Angkasa as your accommodation and we look forward to welcoming you back again. Best regards, Management
Translated by Google Icon
See original
E***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
All is good. Nice to stay here. Come and enjoy the room with your family.
Find this review helpful?
Accommodation's Reply
26 Oct 2025
Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management
w***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good, in short, we recommend the service, the place is comfortable, the room is spacious
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you for your positive review. We are delighted that you were satisfied with our service, felt comfortable with our hotel's atmosphere and were impressed with our spacious rooms. We look forward to welcoming you back to Grand Mercure Medan Angkasa again. Best regards, Management
Translated by Google Icon
See original
M***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
We got the welcoming drink. the breakfast menu are variety and tasteful. But need renovation of the floor.
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Guest, Thank you for sharing your feedback. We are delighted to know that you enjoyed the welcome drink and appreciated the variety and taste of our breakfast offerings. We have also noted your suggestion regarding the floor renovation, and we truly appreciate your input as it helps us improve our facilities for a better guest experience. We look forward to welcoming you back to Grand Mercure Medan Angkasa in the near future. Warm regards, Management
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The rooms are clean, the staff is friendly... The breakfast is also delicious and has many choices.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Guest, Thank you for your positive review. We are pleased to know that you enjoyed the clean room, the friendly service from our staff, and the delicious breakfast options. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Clean rooms, clean and child-friendly swimming pool, delicious food and lots of variety.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the comfort of our clean rooms, the kid-friendly pool, and the delicious and varied cuisine. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management
Translated by Google Icon
See original
I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Friendly staff and delicious food. Kid-friendly. Suitable for families.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Sep 2025
Dear guest, Thank you for your positive review. We are delighted to know that you were satisfied with the friendliness of our staff and that you enjoyed the food. Your review motivates us to continuously improve our service and provide the best experience for every guest. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management
Translated by Google Icon
See original
R***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly and helpful, the breakfast is also delicious and the place is very comfortable.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear guest, Thank you for your positive review. We are delighted to learn that you enjoyed the hospitality and helpfulness of our staff, as well as the delicious breakfast. Your feedback motivates us to continue providing the best service to every guest. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management
Translated by Google Icon
See original
Sahat M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The service is very friendly and professional, the hotel rooms are clean and comfortable... Definitely recommended.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Sep 2025
Dear Sahat. M, Thank you for your positive review. We are delighted to learn that our team's friendly and professional service, along with the cleanliness and comfort of our rooms, left a positive impression on you. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management. Best regards,
Translated by Google Icon
See original
Profile Picture
Eka F. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel is comfortable, clean. friendly staff. Highly recommend this
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Sep 2025
Dear Eka F. S., Thank you very much for your positive review of Grand Mercure Medan Angkasa. We are very pleased to hear that you enjoyed the cleanliness of the hotel and the friendly service from our staff. We look forward to welcoming you back. Best regards, Management
Translated by Google Icon
See original
ineta t. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Located in the city center, this hotel is excellent: comfortable, quiet, spacious, and clean rooms, and the staff are friendly and helpful. I'll definitely stay here again if I ever return to Medan. Thank you, Grand Mercury.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Ineta T. S, Thank you very much for your positive review. We are delighted to hear that you enjoyed our location, room, and service. We will continue to strive to provide the best experience for every guest. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Sincerely, Management
Translated by Google Icon
See original
Profile Picture
Hiras P. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Very comfortable lobby, very comfortable rooms. Recommended for a staycation, as everything is quite close.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Aug 2025
Dear Hiras, Thank you for your positive review. We are pleased to know that you enjoyed our lobby and room, and that our strategic location was perfect for your staycation. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management
Translated by Google Icon
See original
Tay B. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 16 week(s) ago
the room need renovations especially toilet
Find this review helpful?
Accommodation's Reply
31 Jul 2025
Dear Tay B.S, Thank you for your feedback. We truly appreciate you sharing your experience, and we sincerely apologize if the condition of the room did not meet your expectations. Please be assured that your comments have been noted and will be shared with our management team as we continue to plan improvements and upgrades to enhance guest comfort. Your input is very valuable to us, and we hope to have the opportunity to welcome you again with a better experience in the future. Best Regards, Management
N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Suitable for families, the rooms are spacious, comfortable, the price is stable, even on weekends the price is okay.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear guest, Thank you for your positive review. We are delighted to know that you and your family enjoyed your stay at the Grand Mercure Medan Angkasa. We look forward to welcoming you back in the future. Best regards, Management
Translated by Google Icon
See original
Nuryani
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The room is spacious, with a desk for work. It's perfect for a staycation, and it's also perfect for WFH.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
31 Jul 2025
Dear Nuryani, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at the Grand Mercure Medan Angkasa and were satisfied with the hotel facilities and the friendly service from our reception and bellboy team. We look forward to your next visit. Best regards, Management
Translated by Google Icon
See original
Diana A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Spacious room, very friendly staff. Very strategic location. I will definitely come back again.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Diana A, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Best regards, Management
Translated by Google Icon
See original
Profile Picture
Juliana
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Alhamdulillah the kids are very happy..we don't feel like going home..want to stay longer.....breakfast is also great... the waiters are also polite..thanks grandmercure...next time we will stay there again...
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jul 2025
Dear Juliana, Thank you very much for your positive review. We are very happy to hear that the children enjoyed their stay at Grand Mercure Medan Angkasa. We are also pleased to know that you enjoyed the breakfast we served and felt the friendliness and politeness of our team. We look forward to welcoming you on your next visit. Best regards, Management
Translated by Google Icon
See original
Profile Picture
Ismail S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
more successful and improved
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Ismail S, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Best regards, Management
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Grand Mercure Maha Cipta Medan Angkasa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 2,754 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Grand Mercure Maha Cipta Medan Angkasa
All
Bedroom (52)
Staff Friendliness (48)
Room Space (44)
Bathroom (44)
Distance to City Center (43)
Ambiance (43)
Hotel Area (42)
Family Friendly (37)
Variety (36)
Taste (34)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Mercure Maha Cipta Medan Angkasa

Number of reviews per page
20
40
Customer reviews
E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Nice place to stay, service, cleanliness, view, room space, workers, all is good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Grand Mercure Medan Angkasa. Your feedback means a lot to us and will serve as encouragement and support for our team to continue to strive to provide the best service. Best regards, Management
Translated by Google Icon
See original
E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
All is good, just in case please always try to give the best services for all the customers.
Find this review helpful?
Accommodation's Reply
12 Nov 2025
Dear Guest, Thank you for your positive feedback. We appreciate your encouragement to continuously strive for excellence in our service. Your satisfaction is important to us, and we will continue to work hard to meet your expectations. Best regards, Management
E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
I stayed in a deluxe twin room, and the shower in the bathroom wasn't working properly anymore, and it was very loud to turn. This might be because the hotel changed brands.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Valued Guest, Thank you for your comments and suggestions. We apologize for the inconvenience you have experienced due to the shower issue in the bathroom. Your feedback is very important to us and we will immediately forward it to our engineering team for review and improvement to prevent the same issue from happening again in the future. We are still delighted to know that you have chosen Grand Mercure Medan Angkasa as your accommodation and we look forward to welcoming you back again. Best regards, Management
Translated by Google Icon
See original
E***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
All is good. Nice to stay here. Come and enjoy the room with your family.
Find this review helpful?
Accommodation's Reply
26 Oct 2025
Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management
w***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good, in short, we recommend the service, the place is comfortable, the room is spacious
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you for your positive review. We are delighted that you were satisfied with our service, felt comfortable with our hotel's atmosphere and were impressed with our spacious rooms. We look forward to welcoming you back to Grand Mercure Medan Angkasa again. Best regards, Management
Translated by Google Icon
See original
M***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
We got the welcoming drink. the breakfast menu are variety and tasteful. But need renovation of the floor.
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Guest, Thank you for sharing your feedback. We are delighted to know that you enjoyed the welcome drink and appreciated the variety and taste of our breakfast offerings. We have also noted your suggestion regarding the floor renovation, and we truly appreciate your input as it helps us improve our facilities for a better guest experience. We look forward to welcoming you back to Grand Mercure Medan Angkasa in the near future. Warm regards, Management
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The rooms are clean, the staff is friendly... The breakfast is also delicious and has many choices.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Guest, Thank you for your positive review. We are pleased to know that you enjoyed the clean room, the friendly service from our staff, and the delicious breakfast options. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Clean rooms, clean and child-friendly swimming pool, delicious food and lots of variety.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the comfort of our clean rooms, the kid-friendly pool, and the delicious and varied cuisine. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management
Translated by Google Icon
See original
I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Friendly staff and delicious food. Kid-friendly. Suitable for families.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Sep 2025
Dear guest, Thank you for your positive review. We are delighted to know that you were satisfied with the friendliness of our staff and that you enjoyed the food. Your review motivates us to continuously improve our service and provide the best experience for every guest. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management
Translated by Google Icon
See original
R***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly and helpful, the breakfast is also delicious and the place is very comfortable.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear guest, Thank you for your positive review. We are delighted to learn that you enjoyed the hospitality and helpfulness of our staff, as well as the delicious breakfast. Your feedback motivates us to continue providing the best service to every guest. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management
Translated by Google Icon
See original
Sahat M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The service is very friendly and professional, the hotel rooms are clean and comfortable... Definitely recommended.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Sep 2025
Dear Sahat. M, Thank you for your positive review. We are delighted to learn that our team's friendly and professional service, along with the cleanliness and comfort of our rooms, left a positive impression on you. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management. Best regards,
Translated by Google Icon
See original
Profile Picture
Eka F. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel is comfortable, clean. friendly staff. Highly recommend this
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Sep 2025
Dear Eka F. S., Thank you very much for your positive review of Grand Mercure Medan Angkasa. We are very pleased to hear that you enjoyed the cleanliness of the hotel and the friendly service from our staff. We look forward to welcoming you back. Best regards, Management
Translated by Google Icon
See original
ineta t. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Located in the city center, this hotel is excellent: comfortable, quiet, spacious, and clean rooms, and the staff are friendly and helpful. I'll definitely stay here again if I ever return to Medan. Thank you, Grand Mercury.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Ineta T. S, Thank you very much for your positive review. We are delighted to hear that you enjoyed our location, room, and service. We will continue to strive to provide the best experience for every guest. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Sincerely, Management
Translated by Google Icon
See original
Profile Picture
Hiras P. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Very comfortable lobby, very comfortable rooms. Recommended for a staycation, as everything is quite close.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Aug 2025
Dear Hiras, Thank you for your positive review. We are pleased to know that you enjoyed our lobby and room, and that our strategic location was perfect for your staycation. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management
Translated by Google Icon
See original
Tay B. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 16 week(s) ago
the room need renovations especially toilet
Find this review helpful?
Accommodation's Reply
31 Jul 2025
Dear Tay B.S, Thank you for your feedback. We truly appreciate you sharing your experience, and we sincerely apologize if the condition of the room did not meet your expectations. Please be assured that your comments have been noted and will be shared with our management team as we continue to plan improvements and upgrades to enhance guest comfort. Your input is very valuable to us, and we hope to have the opportunity to welcome you again with a better experience in the future. Best Regards, Management
N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Suitable for families, the rooms are spacious, comfortable, the price is stable, even on weekends the price is okay.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear guest, Thank you for your positive review. We are delighted to know that you and your family enjoyed your stay at the Grand Mercure Medan Angkasa. We look forward to welcoming you back in the future. Best regards, Management
Translated by Google Icon
See original
Nuryani
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The room is spacious, with a desk for work. It's perfect for a staycation, and it's also perfect for WFH.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
31 Jul 2025
Dear Nuryani, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at the Grand Mercure Medan Angkasa and were satisfied with the hotel facilities and the friendly service from our reception and bellboy team. We look forward to your next visit. Best regards, Management
Translated by Google Icon
See original
Diana A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Spacious room, very friendly staff. Very strategic location. I will definitely come back again.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Diana A, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Best regards, Management
Translated by Google Icon
See original
Profile Picture
Juliana
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Alhamdulillah the kids are very happy..we don't feel like going home..want to stay longer.....breakfast is also great... the waiters are also polite..thanks grandmercure...next time we will stay there again...
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jul 2025
Dear Juliana, Thank you very much for your positive review. We are very happy to hear that the children enjoyed their stay at Grand Mercure Medan Angkasa. We are also pleased to know that you enjoyed the breakfast we served and felt the friendliness and politeness of our team. We look forward to welcoming you on your next visit. Best regards, Management
Translated by Google Icon
See original
Profile Picture
Ismail S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
more successful and improved
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Ismail S, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Best regards, Management
Translated by Google Icon
See original
Number of reviews per page
20
40