How many rooms does Grand Swiss-Belhotel Darmo have?

Grand Swiss-Belhotel Darmo has 227 rooms in total.

Is there parking at Grand Swiss-Belhotel Darmo?

Yes, Grand Swiss-Belhotel Darmo provides a car park. Please contact the property directly for more details.

Does Grand Swiss-Belhotel Darmo have a swimming pool?

Yes, a swimming pool is available at Grand Swiss-Belhotel Darmo.

What are the guest reviews for Grand Swiss-Belhotel Darmo?

Grand Swiss-Belhotel Darmo is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Grand Swiss-Belhotel Darmo

Name: Grand Swiss-Belhotel Darmo
Address: Jl. Bintoro No. 21-25, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264, Jl. Bintoro No. 21-25, Jawa Timur, 60264, Indonesia
Rating: 9.1

Hotels

9.1

/10

Exceptional

865 reviews

What Guests Say About Their Stay

Staff Friendliness (121)

Bedroom (108)

Room Space (104)

Ambiance (102)

Raden A. R.

10.0

/ 10

It was an amazing experience! Loved everything about the hotel. The staff, the room, the coffee, the ambiance, everything is super! Definitely will come back here for my next Surabaya trip😁

Verified Traveler

10.0

/ 10

If I go on holiday to Surabaya, I always stay here. The check-in and check-out process is fast, the rooms are very comfortable... Suitable for family holidays or business trips... The staff are friendly and helpful.

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F***a

10.0

/ 10

One of my little family's favorite hotels. Everything we needed was available here, most importantly, the comfort and delicious breakfast menu. The stunning view from the room and the exotic atmosphere of Surabaya made my kids very happy. We really appreciated the friendliness and responsiveness of the staff. Thank you, GrandSwissBelhotelDarmo, for everything you provided for my little family.

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Evi Y. N.

10.0

/ 10

The hotel staff is very friendly, the food is delicious, the ginger jamu is also delicious, and I love the gado-gado seasoning. The swimming pool is also beautiful and clean. It's simply the best.

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A***a

10.0

/ 10

It was a wonderful 3-day experience stay at this hotel. The location and surroundings are fine. Online taxi is easy to find. Overall experience is awesome!

In the Area

See Map

Jl. Bintoro No. 21-25, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Grand Swiss-Belhotel Darmo is a hotel in a good neighborhood, which is located at Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Grand Swiss-Belhotel Darmo

Jl. Bintoro No. 21-25, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264

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Discover More About Grand Swiss-Belhotel Darmo

Location

Grand Swiss-Belhotel Darmo is a hotel in a good neighborhood, which is located at Tegalsari.

About Grand Swiss-Belhotel Darmo

From business event to corporate gathering, Grand Swiss-Belhotel Darmo provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Grand Swiss-Belhotel Darmo is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Grand Swiss-Belhotel Darmo, a wonderful accommodation for your family holiday.

Grand Swiss-Belhotel Darmo is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Swiss-Belhotel Darmo exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Swiss-Belhotel Darmo is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Swiss-Belhotel Darmo.

All facilities in Grand Swiss-Belhotel Darmo

Bar, Cafe and Lounge

Swimming Pool

Lobby

Exterior

Bedroom

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Buffet breakfast
Cafe
Dining area
Snack bar

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Refrigerator
Shower
TV

General

AC
Ballroom
Heater
Non-smoking room
Swimming pool
Smoking area

Things to Do

Children play area
Fitness center
Outdoor pool
Spa

Public Facilities

Parking
Elevator
Restaurant
WiFi in public area

Business Facilities

Business center
Conference room
Meeting facilities

Hotel Services

24-hour Receptionist
24-hour security

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Grand Swiss-Belhotel Darmo

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grand Swiss-Belhotel Darmo	227
Number of floors in Grand Swiss-Belhotel Darmo	20
Another facilities in Grand Swiss-Belhotel Darmo	Restaurant with AC, A la carte dinner, A la carte lunch, Buffet breakfast, Cafe

Frequently asked question in Grand Swiss-Belhotel Darmo

What are available facilities at Grand Swiss-Belhotel Darmo?

There are top facilites at Grand Swiss-Belhotel Darmo such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Grand Swiss-Belhotel Darmo?

The standard check-in time at Grand Swiss-Belhotel Darmo is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Grand Swiss-Belhotel Darmo provide breakfast?

Yes, Grand Swiss-Belhotel Darmo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

How many stars does Grand Swiss-Belhotel Darmo have?

Grand Swiss-Belhotel Darmo is a 5.0-star hotel.

How many floors does Grand Swiss-Belhotel Darmo have?

Grand Swiss-Belhotel Darmo has 20 floors.

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More Reviews from Other Guests in Grand Swiss-Belhotel Darmo

Overall Ratings & Reviews Grand Swiss-Belhotel Darmo

Traveloka (857)

Other sources (8)

9.1

Exceptional

From 857 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.2

Meal

9.0

Location

9.1

Service and Facilites

9.2

People often mention about Grand Swiss-Belhotel Darmo

All

Staff Friendliness (67)

Room Space (62)

Bedroom (62)

Ambiance (59)

Distance to City Center (58)

Bathroom (49)

Hotel Area (49)

Taste (48)

Family Friendly (46)

Variety (44)

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Traveler Reviews Grand Swiss-Belhotel Darmo

Number of reviews per page

Customer reviews

L***a

Business

10.0

/10

Reviewed 3 day(s) ago

Thank you Grand Swiss-Belhotel Darmo. I really enjoyed staying at this hotel. It's a comfortable place for families... the staff are very friendly and responsive. If you go to Surabaya, don't forget to stay at Grand Swiss-Belhotel Darmo, okay? ❤️👍🏻😍

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Accommodation's Reply

18 Dec 2025

Dear Valued Guest, Warm greetings from Grand Swiss-Belhotel Darmo Surabaya. Thank you for your visit and your kind words. These compliments motivate us to continue providing the best possible service to all our guests. We are committed to maintaining and continuously improving the quality of our service. We look forward to welcoming you again and providing you with a memorable experience. Sincerely, The Management Team, Grand Swiss-Belhotel Darmo Surabaya

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Hein v. d. K.

Leisure

9.4

/10

Reviewed 2 week(s) ago

Very good hotel and very nice and friendly staff.

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Accommodation's Reply

10 Dec 2025

Dear Mr. Hein V. D. K., Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for taking the time to share your kind feedback following your recent stay. It was a true pleasure having you with us, and your positive remarks are greatly appreciated by our entire team. We remain dedicated to delivering exceptional service and memorable hospitality. It would be our pleasure to welcome you back again soon for another delightful experience. Yours sincerely, The Management Grand Swiss-Belhotel Darmo, Surabaya

Hein v. d. K.

Leisure

9.4

/10

Reviewed 2 week(s) ago

Very good hotel and very nice and friendly staff.

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Accommodation's Reply

10 Dec 2025

Shoaib R.

10.0

/10

Reviewed 2 week(s) ago

I loved staying here, but the reception was not very clear in giving information and a bit cold, but everyone else was absolutely at the highest standard. at the breakfast, we got asked for random information which is not necessary because we tried to enjoy our food. however, there are minor encidents and everything else was great!

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Accommodation's Reply

06 Dec 2025

Dear Mr. Shoaib R., Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for sharing your experience. Your review is an important point of consideration for our team as we continue to improve our services. We sincerely appreciate the opportunity you have given us to grow and enhance our standards. We remain committed to maintaining and elevating the quality of our service. It would be our honor to welcome you back in the future and provide you with another memorable experience. Yours sincerely, The Management Grand Swiss-Belhotel Darmo, Surabaya

S***a

Leisure

8.5

/10

Reviewed 3 week(s) ago

Overall, it was okay. The only downside was the attitude of one of the male employees in the restaurant during breakfast on the first day of our stay. He interrogated us as if we wanted a free breakfast, even though we were staying on a breakfast package. Hopefully, this can be improved in the future.

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Accommodation's Reply

29 Nov 2025

Dear Valued Guest, Warmest regards from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for sharing your experience. Your feedback is very important to our team for the future improvement of our services. We sincerely appreciate the opportunity you have given us for our continued growth. We are committed to maintaining and continuously improving the quality of our services. We will be honored to welcome you again and provide you with a memorable experience. Best regards, Management Grand Swiss-Belhotel Darmo, Surabaya

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F***h

9.7

/10

Reviewed 4 week(s) ago

The service was good, although check-in wasn't quick, and we had to wait for the room to be ready. The room was clean and comfortable. Breakfast was mediocre. It lacked variety and the taste was mediocre, not particularly impressive for a 5-star hotel.

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Accommodation's Reply

25 Nov 2025

Dear Valued Guest, We would like to extend our warmest regards to Grand Swiss-Belhotel Darmo Surabaya. Thank you for your visit and your kind words. This review is an encouragement for us to continue to strive to provide the best service to all our guests. We are committed to maintaining and improving the quality of our services. We would be honored to welcome you again and provide you with a memorable experience. Best regards, Management Team, Grand Swiss-Belhotel Darmo Surabaya

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M***a

10.0

/10

Reviewed 4 week(s) ago

Clean and comfortable rooms. Friendly service. Recommended.

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Accommodation's Reply

25 Nov 2025

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M***i

Business

10.0

/10

Reviewed 5 week(s) ago

Very comfortable and happy to stay here for business trip purposes :)

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Accommodation's Reply

17 Nov 2025

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Dedy S.

Staycation

10.0

/10

Reviewed 5 week(s) ago

Luxury hotel at super cheap price, highly recommended.

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1 people find it helpful

Accommodation's Reply

13 Nov 2025

Dear Mr. Dedi S., Warmest regards, Grand Swiss-Belhotel Darmo Surabaya Thank you for your visit and your kind words. This review is an encouragement for us to continue to strive to provide the best service to all our guests. We are committed to maintaining and improving the quality of our services. It would be an honor to welcome you again and provide you with a memorable experience. Best regards, Management Team, Grand Swiss-Belhotel Darmo Surabaya

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f***i

8.0

/10

Reviewed 6 week(s) ago

no smoking order given smoking room, parking is difficult

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Accommodation's Reply

13 Nov 2025

Dear Valued Guest, Warmest regards, Grand Swiss-Belhotel Darmo, Surabaya Thank you for your review and suggestions. We highly appreciate your feedback. This information will be our focus to improve our comfort and service quality in the future. We are committed to maintaining and continuously improving the quality of our services. We will be honored to welcome you back again with an even better experience. Best regards, Management Grand Swiss-Belhotel Darmo, Surabaya

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S***a

Staycation

9.4

/10

Reviewed 6 week(s) ago

The room was great, beyond my expectation

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Accommodation's Reply

13 Nov 2025

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for taking the time to share your kind feedback following your recent stay. It was a true pleasure having you with us, and your positive remarks are greatly appreciated by our entire team. We remain dedicated to delivering exceptional service and memorable hospitality. It would be our pleasure to welcome you back again soon for another delightful experience. Yours sincerely, The Management Grand Swiss-Belhotel Darmo, Surabaya

S***i

Business

8.5

/10

Reviewed 7 week(s) ago

Friendly staff, clean hotel, okay breakfast with lots of choices.

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1 people find it helpful

Accommodation's Reply

03 Nov 2025

Dear Valued Guest, We would like to extend our warmest wishes to you from all staff at Swissôtel Surabaya Damo. Thank you for your support. Your feedback helps us to continuously improve our services. We will strive to maintain our high service standards. We sincerely hope to welcome you back and provide you with an unforgettable and memorable stay. Thank you! Swissôtel Surabaya Damo

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Faris m.

9.7

/10

Reviewed 7 week(s) ago

Good location, nice, spacious room, narrow parking, reception a bit slow

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Accommodation's Reply

03 Nov 2025

Dear Mr. Faris M., Warmest regards, Grand Swiss-Belhotel Darmo Surabaya Thank you for your visit and your kind words. Reviews like these are a great encouragement for us to continuously improve our services. We are committed to maintaining the best quality of service. It will be an honor to welcome you back and provide you with a memorable experience. Best regards, Management Team, Grand Swiss-Belhotel Darmo Surabaya

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D***i

Staycation

10.0

/10

Reviewed 8 week(s) ago

Very comfortable and close to the city center… If it's Sunday morning, you can go straight to car free day… Awesome

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Accommodation's Reply

29 Oct 2025

Dear Valued Guest, We would like to extend our warmest regards to Grand Swiss-Belhotel Darmo Surabaya. Thank you for your visit and your kind words. Reviews like these are a great encouragement for us to continuously improve our services. We are committed to maintaining the highest quality of service at all times. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, The Management of Grand Swiss-Belhotel Darmo Surabaya

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Verified Traveler

10.0

/10

Reviewed 8 week(s) ago

I will stay here again. Relaxing

1 people find it helpful

Accommodation's Reply

23 Oct 2025

Raden A. R.

Staycation

10.0

/10

Reviewed 8 week(s) ago

It was an amazing experience! Loved everything about the hotel. The staff, the room, the coffee, the ambiance, everything is super! Definitely will come back here for my next Surabaya trip😁

1 people find it helpful

Accommodation's Reply

23 Oct 2025

Dear Mr. Raden A. R, Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for taking the time to share your kind feedback following your recent stay. It was a true pleasure having you with us, and your positive remarks are greatly appreciated by our entire team. We remain dedicated to delivering exceptional service and memorable hospitality. It would be our pleasure to welcome you back again soon for another delightful experience. Yours sincerely, The Management Grand Swiss-Belhotel Darmo, Surabaya

Mia G.

10.0

/10

Reviewed 8 week(s) ago

Recommended, clean, easy access, comfortable atmosphere.

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1 people find it helpful

Accommodation's Reply

23 Oct 2025

Dear Ms. Mia G., Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for taking the time to share your kind feedback following your recent stay. It was a true pleasure having you with us, and your positive remarks are greatly appreciated by our entire team. We remain dedicated to delivering exceptional service and memorable hospitality. It would be our pleasure to welcome you back again soon for another delightful experience. Yours sincerely, The Management Grand Swiss-Belhotel Darmo, Surabaya

Verified Traveler

Leisure

10.0

/10

Reviewed 9 week(s) ago

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1 people find it helpful

Accommodation's Reply

18 Oct 2025

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I***n

Staycation

10.0

/10

Reviewed 10 week(s) ago

Recommended to stay at Swiss Bell, service, clean, fragrant, many food variants, strategic location from the school center, culinary.

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1 people find it helpful

Accommodation's Reply

12 Oct 2025

Dear Valued Guest, Warm Greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continue improving our service. We are always committed to maintaining the highest quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Management. Grand Swiss-Belhotel Darmo, Surabaya

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p***y

9.7

/10

Reviewed 11 week(s) ago

My child left his shoes and sandals in the room, the hotel staff informed me by phone and was willing to send them to my address in Jakarta, which was cool.

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Accommodation's Reply

08 Oct 2025

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Grand Swiss-Belhotel Darmo

What Guests Say About Their Stay

Main Facilities

Available Room Types in Grand Swiss-Belhotel Darmo

Speed up your search by choosing what you need

What's around Grand Swiss-Belhotel Darmo

Discover More About Grand Swiss-Belhotel Darmo

Location

About Grand Swiss-Belhotel Darmo

All facilities in Grand Swiss-Belhotel Darmo

Food and Drinks

In-room Facilities

General

Things to Do

Public Facilities

Business Facilities

Hotel Services

Connectivity

Shuttle Service

Nearby Facilities

Accommodation Policy & General Information in Grand Swiss-Belhotel Darmo

Check-in/Check-out Time

General Information

Frequently asked question in Grand Swiss-Belhotel Darmo

More Reviews from Other Guests in Grand Swiss-Belhotel Darmo

Overall Ratings & Reviews Grand Swiss-Belhotel Darmo

9.2

9.2

9.0

9.1

9.2

Traveler Reviews Grand Swiss-Belhotel Darmo

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Overall Ratings & Reviews Grand Swiss-Belhotel Darmo

9.2

9.2

9.0

9.1

9.2

Traveler Reviews Grand Swiss-Belhotel Darmo